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Premier Inn Newcastle - Washington

Certificate of Excellence
Emerson Road, Washington NE37 1LB, England
Hotel amenities
Premier Inn Newcastle - Washington
Best prices for: 1 room 1 guest
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Ranked #1 of 6 Hotels in Washington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Ma M Dundee, United Kingdom
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405 reviews from our community

Traveler rating
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    19
    7
    3
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157
129
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (100)
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Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed today NEW

Stayed for 2 nights to visit friends and attend their baby's christening. Had a family room on the 2nd floor and although a little bit small it was very clean, modern and comfortable. The shower room was also very clean with a decent shower. Beds extremely comfortable. Had the premier breakfast both mornings and the food and choice is excellent.... More 

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London & Birmingham UK
Top Contributor
340 reviews 340 reviews
113 hotel reviews
530 helpful votes 530 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived over Easter and stayed for nearly a week here. This Premier Inn location was chosen due to the free car parking and close proximity to the Beamish Museum (less than 10 minutes away). Special mention must be given to Emma on the front desk, who provided us with the warmest of welcomes every time we saw her. She... More 

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Glenrothes, United Kingdom
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

we stay quite often at this Premier Inn when we are visiting Beamish. it is excellently situated for this. Despite the info on the hotel saying there might be noise from the A1 we have never found this a problem. The staff here are very friendly, especially in the restaurant. We had young children staying with us, and nothing was... More 

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Spalding
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff were extremely friendly and helpful. Hotel located well, close to town and also A1. Not far from the metro centre and opposite Toby Carvery. Frankie and Bennys, KFC on a retail park down the road.

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West Country
Top Contributor
62 reviews 62 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in room 117. Decent enough stay but there was blood on the bed sheets and the towels in the bathroom were grubby. One in particular had ingrained and very obvious bloodstains and make up smeared on it which was very off putting and which I showed to reception. Slept okay apart from external noise outside our ground floor window.... More 

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opsmgrwashington, Manager at Premier Inn Newcastle - Washington, responded to this review

Hi, I hope you are well. Firstly, thank you very much for taking the time to give me your feedback and I must apologise for the shadow that this has cast on your recent experience with us. Please be advised that I have been in contact with our external linen supplier and have given them your feedback to ensure that... More 

East Sussex, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Once again we thoroughly enjoyed our stay here. The staff are so friendly and polite. Breakfast was lovely with plenty on offer and good value for money and the dining room is always kept clean and tidy. Our room was very clean and comfortable. The location is perfect for us as we were there visiting family. We have stayed here... More 

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Doncaster, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic stay, staff made us feel very welcome . I.e ..oliva and and Emma. Couldn't of done no more to make us feel welcome. :) :). :) Hotel close to beamish which is where we was going the girls offered us discount tickets...told us where to eat as we fancied Indian unfortunatly football was on in town so it was... More 

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opsmgrwashington, Manager at Premier Inn Newcastle - Washington, responded to this review

Hi everyone, I hope you are all well. As we approach 400 Tripadvisor reviews whilst being the top hotel in Washington with a certificate of excellence for 3 years running, I would just like to say a MASSIVE thank you to each and every one of our guests for taking the time to write such wonderful reviews about your time... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are fantastic. We were made very welcome from the moment we set foot in the hotel. My kids said this the best hotel they have ever stayed in, and I completely agree. If your are in the area looking for a place to stay, this is it.

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Leicester, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Premier Inn Newcastle - Washington meets with the very good level of standard I have become to expect from the chain, however this one excels with quite possibly the most friendliest of staff I've ever met! From the moment we walked in, to the moment we left, the staff were absolutely wonderful. Thank you and well done! Our room offered... More 

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Lincolnshire
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Four of us stayed for 3 nights. The hotel has all the usual excellent facilities of a Premier Inn which now includes free Wi-Fi in all rooms. The thing that makes this place stand out from the rest are the staff. They could not do enough for us and went that extra mile to make sure we had all the... More 

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