Mercure Newcastle George Washington Hotel Golf and Spa (Washington, United Kingdom) - Hotel Reviews

mini_dill

Birmingham, United Kingdom

2 reviews

Reviewed May 28, 2012 NEW

1

person found this review helpful

After staying at The George Washington perviously for the Great North Run I must say I was very impressed with the overall standards of the hotel once again. Little problem with check in but nothing that could not be sorted efficiently. Room was spacious and modern with a comfortable giant bed. Had dinner in the brasserie first night and was... More

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mini_dill has 1 more review of Mercure Newcastle George Washington Hotel Golf and Spa

“excellent”

Reviewed September 23, 2010

robertburgess282

Posted by an Accorhotels.com traveler

Ilford, United Kingdom

1 review

1 helpful vote

“Perfect”

Reviewed May 23, 2012 NEW

1

person found this review helpful

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Richard P

1 review

1 helpful vote

“Spectacular venue and awesome service!”

Reviewed May 22, 2012

1

person found this review helpful

Stayed at the George Washington Hotel for a long weekend (Girls to enjoy the Spa and Guys to play Golf). This hotel delivered on so many levels! The hotel itself was great and the staff there were exceptional in their attitude to customer service and attention to detail. The girls were delighted with their Spa experience and we found the... More

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timetravellerOxford

Oxford

Senior Contributor

24 reviews

Reviews in 19 cities

10 helpful votes

“Not up to " Par " for the Mercure Brand”

Reviewed May 14, 2012

1

person found this review helpful

If you are used to the usual excellent Mercure standards then this is not for you. Nicely located adjacent to Golf Course in the quiet leafy village of Usworth midway between Newcastle & Sunderland. Stayed recently for 2 nights.We had a twin room which was clean tidy & adequate with a nice view of tall hedge approx 6 feet from... More

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Dear timetravellerOxford Thank you for your review and I’m sorry to learn that your stay was not up to par. I take on board your comments regarding the key card issues & dining experiences. This constructive feedback will be taken on board by the whole team. I hope that this experience will not deter you from staying with us when... More

Stuartallison

Posted by an Easytobook.com traveler

Driffield, United Kingdom

Senior Reviewer

9 reviews

8 helpful votes

“Overpriced to keep out the proles”

Reviewed May 13, 2012

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Colonehardy

Posted by an Accorhotels.com traveler

Shrewsbury, United Kingdom

1 review

“George Washington”

Reviewed April 30, 2012

Breakfast very expensive - No table service which isnt a problem but when best part of £15, lack of choice and pastries that were very hard (unedible) I complained. Have not received any feedback from hotel More

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Dear Colonehardy Many thanks for your review. I’m sorry to learn that your breakfast experience was not up to scratch. Unfortunately I don’t have any details regarding your complaint however I will message you privately. Regards Neel Chawla More

Jannie_X

Norfolk, UK

Senior Contributor

21 reviews

Reviews in 15 cities

14 helpful votes

“Luxurious Overnight Stay”

Reviewed April 26, 2012

1

person found this review helpful

I was on a Shearings coach tour on my way back from Gairloch and this was my overnight stay on the way back from Scotland. The "Angel of the North" is not far from here and the hotel is set in very impressive grounds with a golf course at the rear. The receptionist was very friendly and helpful to us... More

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Dear Jannie_X Thank you for taking the time to leave a review. Many thanks for kind words regarding your general stay in particular the comfortable rooms, general dining experience and check in experience. I’m sincerely glad you were pleased with your stay and hope to see you in the not so distant future. Kind regards Neel Chawla General Manager More

J2dagill83

CO.DURHAM

1 review

“excellent”

Reviewed April 25, 2012

I recently stayed a weekend at this warm welcoming hotel with my husband and 2 young children. We all thoroughly enjoyed our stay. Our rooms were very clean and the hotel catered for our every need. We were impressed with the hotel's excellent facilities and also how the hotel is based on beautiful grounds, we will definitely be using this... More

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Dear J2dagill83 Many thanks for your kind review. I’m sincerely glad you enjoyed your stay and the facilities and we hope to see you again in the not so distant future. Kind regards Neel Chawla General Manager More

Muggles23

Posted by an Accorhotels.com traveler

Glasgow, United Kingdom

1 review

“Golf hotel but unable to play golf”

Reviewed April 19, 2012

1

person found this review helpful

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H G

Maidenhead

1 review

“Wild post party antics and the worst breakfast ever”

Reviewed April 18, 2012

NOISE There was a party in the function room. A 21st birthday where some guests had booked a room. They later caused major noise, disruption and to be frank I was scared to be in my room. Police were called and some people removed. This is 4.30am While the hotel cannot be held responsible, I would suggest, when booking such... More

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Dear H G Thank you for your review and please accept my sincere apologies for your below par experience. I can confirm that there were a few individuals who were disruptive; however they were not at all associated with the party at the hotel. Our night porters did address the situation as soon as physically possible. We do strategically place... More