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Mercure Newcastle George Washington Hotel Golf and Spa

Stone Cellar Road | High Usworth, Washington NE37 1PH, England
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1 room 1 guest
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Mercure Newcastle George Washington Hotel Golf and Spa
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (538)
  • Mar-May only
    (141)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (117)
All months
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great hotel, great price, great facilities!! Stopped for one night do have break during a long journey and definitely will recommend 😊 will be calling again sooner than later. P.s also extended our checkout times for no extra charge at all 😊👍

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Portsmouth, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stopped at this hotel on the way back from Scotland. This is my second overnight stop at this hotel and overall I think its a good hotel. Just one complaint and that would be noise, the dining area was exceptionally noisy, probably because there was a large golfing party in, the hotel is next to the golf course, also it... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed a 1 night stay at this hotel on Tuesday 18th August 2015 whilst on a business trip. As it was only a flying visit to the North East I didn't get an opportunity to try all the facilities but they certainly looked very nice! To comment on the areas I did experience: Rooms: Are very, very nice and... More 

Was this review helpful? Yes 1
Stockport, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night in a twin room. Room was clean and nice enough with everything you need. The hotel itself is also very pleasant with a golf course at the back. Breakfast in the morning was pretty good, good selection of hot and cold food. My only real criticism is that the room was very hot and stuffy, so... More 

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Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. I am sorry you found the bedrooms very hot. This year we have started to install air conditioning and this will be phased into the bedrooms over a period of time. I look forward to welcoming you back again soon. Kind... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My review is based off my stay being for work and therefore my need to be able to use and access the internet from my laptop. I think they should stop advertising as having "high-speed wi-fi" (or in Mercure Washington's case: any wifi at all) when clearly that is not the case. They boast that guests can make use of... More 

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Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience here at the Mercure Newcastle George Washington Hotel Golf And Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback... More 

Travelers are raving about these Washington hotels

Scotland
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited here for our anniversary weekend. Room 208 was very nice and clean, bathroom clean but beds were terribly soft. Every movement you would roll into the middle of the bed. Very uncomfortable after 2 nights very sore back. Our room looked onto the golf course but unfortunately we couldn't see it from the huge bush in front of the... More 

Was this review helpful? Yes 1
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest Thank you for taking the time to write your review regarding your recent visit to the hotel. I am delighted that you enjoyed your stay and I have noted your comments, especially regarding the beds. We have replaced approx. half of the beds in the hotel this year, however, bedroom 208 was not upgraded. I will ensure this... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here at short notice and was pleasantly surprised. The rooms are HUGE! And very comfortable. The staff were brilliant, very friendly and helpful. I had an evening meal and the menu was varied, chefs specials were very good. All in all, great location, very nice hotel, well done!

Was this review helpful? Yes
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest Thank you for taking the time to write your review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Martin Hall General Manager More 

Rochdale, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I have just spent a lovely weekend at this hotel, relaxing and golfing. The course is a true challenge, long and lots of trees! Though you do need to follow someone who knows where they're going, as it is not obvious where you are going from green to next tee, could do with more sign posts. The... More 

Was this review helpful? Yes
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Martin Hall General Manager More 

Clacton-on-Sea, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed as part of a coach party. The staff were polite and helpful, had an excellent downstairs room for my elderly mother,complete with assistance bars in the bathroom. There was free WiFi and a good pool and sauna. The bar was well stocked,and food excellent and well presented. Ice cream to die for.would certainly consider coming as a solo... More 

Was this review helpful? Yes
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Martin Hall General Manager More 

Bourne, United Kingdom
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There is theory on first impressions know as the Horns and Halo effect. Basically we form an immediate impression of someone or something and then subconsciously keep looking for evidence to support that initial view. My first impression of the GW wasn't very good, not least because it has such a stupid name. Arriving at the hotel it is in... More 

Was this review helpful? Yes 1
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest Thank you very much for your review. It is much appreciated and I can assure you that my team will be delighted, especially Bethany, to hear your comments from your stay. I can appreciate your comments regarding the hotel's wifi. We have been upgrading our wifi service in the last few weeks and it is fair to say... More 

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