I am the General Manager of a large business and I have stayed at this Hotel many times and frequently use it for conferences and the like and I have to comment on the review I have just read. The Little Haven Hotel is excellent value for money and it's location is one of the best you will see. The... more

I stayed here at the end of July. Firstly, we asked for a seaview room, on arrival they said I had not requested one and stuck us in a Non smoking room that stunk of smoke, we then stayed in a Smoking room that didnt smell......very odd. I attempted to use the toilet, the handle lost connection with the ball... more

Having paid an incredibly large ammount of money for this hotel to host our daughters christening function, never have i been left so upset and annoyed at a company from whom i have employed to provide me a service. Firstly if you want to have foods other then the garlic bread and pasta salad options circa 1986 you need to... more

i stayed at this hotel for a weekend, it has a lovely location, the rooms were spacious and clean, but the bed had to be the worse i have ever slept in, the resturaunt was ok for breakfast but the tables could have been cleaner, the staff we ok though some looked very young, and didnt realy communicate very well,... more

My wife and I stay here regularly while visiting my relatives in the area. We always really enjoy our stay though we never eat in the restaurant, other than breakfast. The location is fantastic. The rooms are large and well appointed. The staff are very friendly (but only after a few few run-ins with the breakfast staff about sitting at... more

I have not been here for a couple of years now but as the company is paying then not much choice. This hotel was really nice just after it opened and really should have done well due to the fact that the resteraunt area has a lovely view of the river tyne, but the amazing thing is that it still... more

Called for a coffee in the conservatory to consider the hotel for future visits to South Shields. Hotel in fantastic location and looks very good, with an impressive looking conservatory dining room. Unfortunately, once inside, we had to wait a long time to be served even though only 2 other tables were occupied. The staff simply went through the motions... more

Gorgeous location, dated look, but nice overall. Great food and very friendly restaurant staff but two big things that I experienced. Very very rude staff at the reception and smelly towels. My suggestion take ur own towels. more

This hotel was very surprising - its not a trendy 'boutique' hotel, doesn't have cool and modern rooms, but it was extremely well appointed. We had a standard room which had an iron and board, hair dryer, trouser press, safe, TV and all the usual hotel room stuff. It was clean, comfy, warm and well run. We were very impressed... more