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Wheatsheaf Hotel

London Road, Virginia Water GU25 4QF, England
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Wheatsheaf Hotel
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Wheatsheaf Hotel
Wheatsheaf Hotel
Wheatsheaf Hotel
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152 reviews from our community

Traveler rating
    27
    39
    25
    34
    27
See reviews for
39
40
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Kingston-upon-Hull, United Kingdom
Top Contributor
69 reviews 69 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked into here for one night. The room was basic but was clean and the bed was very comfortable. Being in a pub, it was quite noisy getting to sleep. You are also next to a busy road. The extractor in the bathroom took that long to go off after using, I thought it was broken and I needed to... More 

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Surrey
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Terrible customer service, couldn't care less, bad bad service and rubbish food, extremely disappointed, staff can't even understand you, slow bar service, over priced. Attitude stinks Won't go back and from the amount of meals returned I guess others feel the same

Was this review helpful? Yes 2

Travelers are raving about these Virginia Water hotels

Sur, Oman
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Friend and I often visit here, after a walk around Virginia Water Lake. Several times over several months, we have thought service was sliding, but yesterday's visit was the straw that broke the camel's back, so to speak! I first tried to order from the lunch menu a prawn cocktail-topped baked potato. They had run out of that, apparently (this... More 

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Slough, United Kingdom
Top Contributor
110 reviews 110 reviews
34 hotel reviews
134 helpful votes 134 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dropped in to the restaurant here on the sunniest/warmest day of the year so far with a group of work colleagues (about a dozen). I ordered food for the table, with perhaps 8 of the dozen choosing to eat. Some chose just starters, others wanted a main meal. I asked for all to be drought together and we were advised... More 

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Cheonan, South Korea
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We went to the Wheatsheaf for a meal with family and friends on the night before my brother's wedding. We had previously arranged a meal for 16 of us, even going so far as to send in our orders three days before, with Terry, a manager, who was very helpful. On arriving at the restaurant we were surprised to find... More 

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Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Jim B Thank for taking the time to provide us with your review regarding your recent experience at Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who... More 

Leicester, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I will start by saying we booked on a special offer so received one of the king double rooms for £29. My review reflects this, and the points below we accepted because of the lower price! If we had paid the full price (which we nearly did before spotting the offer!) I would have been bitterly disappointed. The room was... More 

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Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Jess B Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have... More 

Leicester, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 27, 2015

Have stayed here before and it's the best hotel/pub in the area. Devere Sunningdale is, in my opinion poor by comparison. Rooms are nice and always clean, room tip, ask for one at the back of the hotel if possible. Great selections of drinks and food never dissapoints, all staff are very friendly and especially Terry who went out of... More 

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Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear GlynD27 I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 27, 2015 via mobile

Have not been here for a long time and it has not improved with age! The access for my husband,disabled,is terrible. There is not short distance from the car park and I did not want to get the chair out. The staff were nigh on invisible. Most times there were at least 2 peopled waiting. The chap when he did... More 

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Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Sandra L Thank for taking the time to provide us with your review regarding your recent experience at the Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team... More 

Aldershot, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 22, 2015

We visited the pub today and struggled to get a table as most we're booked up for the Sunday lunches. Ordered our food a seafood sharing platter with a side of chips & a kids fish and chips waited a hour for the food. When the food arrive the chips we're cold and the seafood sharing platter was more like... More 

Was this review helpful? Yes 2
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Sjp82357 Thank for taking the time to provide us with your review regarding your recent experience at Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who would... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 15, 2015

Well I have to say that sadly our lunch today was very disappointing indeed! The food quality was poor and the service was lacking, not due to friendliness but due to their clearly being under staffed. We had to wait over an hour for them to bring the main meal and our four year old nephew was getting increasingly restless... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Diane L Thank for taking the time to provide us with your review regarding your recent experience at the Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team... More 

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