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Wheatsheaf Hotel

3.0 of 5 London Road, Virginia Water GU25 4QF, England
Best prices for: 1 room 1 guest
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Wheatsheaf Hotel
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129 reviews from our community

Traveler rating
    22
    35
    22
    26
    24
See reviews for
32
35
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (129)
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    (26)
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    (34)
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2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

After a nice walk round the lake, we arrived 10 minutes early to have a drink at the bar. Barman said we could go to the table early, just needed cleaning. Great Went over to the lady cleaning the table just to say we needed a baby chair, think she was on another planet. Turns out she's out waitress. We... More 

Was this review helpful? Yes
London
Senior Reviewer
8 reviews 8 reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a friends wedding at Wentworth over the Christmas break. The Groom booked about 5 rooms and we were lucky enough to be given one of the Superior rooms. We called the day before and arranged a early check-in so that we could get ready for the wedding. When we arrived the staff had made sure that... More 

Was this review helpful? Yes
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear domdias I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience at the... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the second time in the past few months that we have visited and even though we received dreadful service the first time we thought we would give them the benefit of the doubt - MISTAKE!! The service was dreadfully slow and several options weren't available from each of the starter, main and desert menus, the coffee machine wasn't... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear DebbieBxx Thank for taking the time to provide us with your review regarding your recent experience at Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who would... More 

Travelers are raving about these Virginia Water hotels

Virginia Water
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had 17 rooms at this hotel for an event a few years ago and all was fine. Just had 10 friends staying for 10 days over Christmas and New Year, but it has gone downhill badly. The reception and service staff are not trained or managed very well, breakfast and meals are weak and inconsistent.Opening and closing times chaotic... More 

Was this review helpful? Yes 3
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Martin_and_Jocelyn Thank for taking the time to provide us with your review regarding your recent experience at Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who would... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Such a shame this place has gone so downhill........Never used to be like this !!!! Right next door to Windsor Great Park - situated on the busy A30 - this place COULD have so much more going for it - BUT unfortunately with no atmosphere, staff desperately needing to be re-trained and as for the manager?! Well totally lost for... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear Amanda M Thank for taking the time to provide us with your review regarding your recent experience at Wheatsheaf Hotel. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who... More 

London
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 19, 2014

Considering the outstanding location of this pub (next to Virginia Water), you'd expect this pub to be amazing..sadly it's average. We waited over 45 mins for food and then had 3 staff ask "is everything ok?" whilst we were sitting there hungry. The food was good once it arrived..but we won't be going back sadly.

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear TwixChickLondon As per my response to your review (Please Note it can take up to 48 hours for Trip Advisor to post our response) I would like to investigate your comments with the Management Team of the Wheatsheaf Hotel, if you could please respond to this message providing your full name, an email address and a contact telephone number... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 4, 2014

We visited as a group of friends on a quiet Thursday afternoon, yet it doesn't seem to matter when you visit this restaurant anymore it's got poorer and poorer over time and now iv completely given up on it. The service is terrible, after queuing at the bar for 10mins as there was only 1 person serving, we get to... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 29, 2014

What a shame, decided to book here with 4 friends for a birthday meal. First impressions ... good, very nice pub/restaurant clean and welcoming atmosphere. Approached the bar and told them we had booked a table, a nice young lady took the cake we had and directed us to our table. There were 3 people behind the bar, not serving... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear barney186338 Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Wheatsheaf Hotel with regards to the service you received. I can confirm that I have passed on your concerns to the management team who would like to investigate your feedback. We have sent... More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 25, 2014

Part of a pub chain offering good food and a great selection of cask ales. Very warm welcome and all staff very helpful. Rooms are warm and spacious with every thing you might need. Great shower with plenty of hot water and a good size shower towel. Very handy for Ascot race course, plenty of on site free parking

Was this review helpful? Yes
Sandy, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

Stayed for 1 night 4 guys attending a function nearby, check in was prompt and well instructed by a pleasant young lady 1 of our rooms had been upgraded and was changed from double to twins without any fuss.The bar was quite busy with mostly diners but no problem when we just wanted a couple of bowls of chips etc... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Wheatsheaf Hotel, responded to this review

Dear ianandjules Thank you for providing us with your review I can confirm that I have passed on your comments about your visit to the management team and to the Area Manager of the Wheatsheaf Hotel who would like to thank you for your feedback and to let you know that they have taken your feedback on board and passed... More 

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Additional Information about Wheatsheaf Hotel

Address: London Road, Virginia Water GU25 4QF, England
Location: United Kingdom > England > Surrey > Virginia Water
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wheatsheaf Hotel 3*
Number of rooms: 17
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Also Known As:
Wheatsheaf Hotel Virginia Water, UK - Surrey

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