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Holiday Inn London Sutton

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Gibson Road, Sutton SM1 2RF, England
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Holiday Inn London Sutton
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358 Reviews from our TripAdvisor Community

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folkestone
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here on a Saturday night as we were attending a birthday party in Sutton. The hotel was very well appointed and the facilities very good. We were given an upgrade which was a surprise. The only negative thing was the price of the breakfast - over £15 for s start for the day would have been excessive. Instead... More 

Helpful?
Thank readersFolkestone
England
Level Contributor
159 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
3 of 5 stars Reviewed yesterday NEW

We just stayed one night (after visiting family nearby) and were rather disappointed. On arrival we needed dinner, restaurant was closed but we could eat in the bar. Menu was very limited (particularly for non-meat eaters) and what came was either not as described or, in the case of my husband's food, indedible (but was removed from the bill). Breakfast... More 

Helpful?
Thank KK06
Delhi
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is ideally located - very close to Sutton city centre and national rail station. The staff is very polite, the service is good. The rooms are nicely done, choice of food in the breakfast is quite good as well. It's an old property. Even though it's well maintained, it does not give you the feeling of a new,... More 

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Thank DelhiGhumakkar
Bristol England
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

However I can only give this hotel 5* Warm welcome - cheery staff Spotless room with everything I need Comfortable night sleep Friendly welcome at breakfast Tasty food lots of choice I didn't like the gym it's cramped and old - however - I had a free HIIT Aqua fit class this morning so how can I moan about the... More 

Helpful?
Thank MarcBRS
Barton-le-Clay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 2 nights and had a great time. The staff were so friendly, happy and very helpful. We had an evening meal and breakfast at the hotel. Food was great and the service was fantastic. Never felt so welcomed in a hotel before. We would definitely stay here again due to the staff. Thanks you

Helpful?
Thank MiaStencel
Sutton, Surrey, United Kingdom
Level Contributor
96 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hello everyone and to all staff @ Trip. Stayed here with a friend last night. I have nothing but praises for this establishment. I was given room 325. Lovely cosy room with god climate control. The comfy bed, furniture, loo / shower , amenities, service everything was top class. Very close to city centre and lots of night life. The... More 

Helpful?
Thank Ravikumar T
Carshalton, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the holiday Inn recently, nice hotel but what really made the stay worthwhile and the reason I would go back is the service of the staff in particular the night manager casey couldn't of been more accommodating

Helpful?
Thank Sid C
Cambridge, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Central location with plenty of parking. Helpful friendly staff. Clean well equipped room. Really comfortable bed. Good supply of hot water. Efficient room service. Excellent value. Highly recommended.

Helpful?
1 Thank tj755
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 1 night on New Year's Eve, when we arrived both receptionists were so helpful and welcoming, I work in the hospitality industry and it was nice to have a genuine warm welcome when arriving at the hotel after what was a long journey. They informed us about all we needed to know and spent the time... More 

Helpful?
Thank Alicia S
Bournemouth, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I along with my son and daughter in law went for one night as had a party to go to in local area. Before we arrived we found out we had a problem with our booking. Having made a phone call that morning before arrival we was ensured it would be sorted. When we arrived at the... More 

Helpful?
Thank Brenda S
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