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Bridge House Hotel


Reigate Hill, Reigate RH2 9RP, England
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Best fare found from Dallas to London: €389

Reviews you can trust: Business

67% Do not recommend
3.5 of 5 stars 9 reviews
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By trip type
Business (9)
[ Date ] [ Rating ]
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5 of 5 stars
woney1979   8 contributions
weston super mare
Oct 6, 2009 | Trip type: Business, Solo travel

loved this hotel. I believe it has recently been refurbished and despite its slightly random location it really is a great place to stay. The room service food was fantastic and the service brilliant. Prices were not over the top making the experience all the better. For this area the room rate was reasonable and I will absolutely stay here... more

Management response from
LHMS, CEO of LHMS

Thank you so much for your review and so pleased you enjoyed your stay. The team try really hard to ensure our guests enjoy their stay and your comments will be passed on to every one of them. Kind regards David

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3 of 5 stars
Archsweet   15 contributions
Jan 19, 2009 | Trip type: Business, Solo travel

Very small room for someone used to Premier Inn standards! Only a narrow single bed too. Premier Inn etc,are definitely better value for money - more space, better (newer) beds etc. But the Bridge has been refurbed lately so is miles better than it used to be, and the room service was prompt and efficient. Also, I requested a room... more

Management response from
LHMS, CEO

Sorry, we will investigate the noise and apologies over the size of bed......if we could have got a larger one in the room we would have done. Hope you will use us again , and request a double for single occupancy. Kind regards David

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1 of 5 stars
travellerfromkent   3 contributions
Kent
Dec 15, 2008 | Trip type: Business

We booked 13 rooms for our staff, I was unfortunate to have room 23, bedroom was ok, beds were comfortable although the air conditioning to heat the room was noisy, the bathroom, what can I say, the door couldn't be closed quietly, the lock did not fit, the window in the bathroom wouldn't close and with the air vent made... more

Management response from
LHMS, CEO of LHMS

Sorry about this and whilst we cant do much about other guests snoring I am sorry that so much else was wrong. Apologies and hope you will try us again. Kind regards David

Curates Egg
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3 of 5 stars
Occasional_Travel_8   1 contribution
Birmingham
Nov 29, 2008 | Trip type: Business, Solo travel

My first experience of the Bridge House Hotel was a little like the curates egg - good and bad in parts. On the positive side, the staff (without exception) were polite and friendly. My single room was comfortable and as clean as any 4 or 5 star hotel I have ever stayed in. My breakfast was ample, hot, and freshly... more

Management response from
LHMS, CEO of LHMS

Thank you for the good bits and we will try so much harder to sort out the bad bits. Please use us again. Kind regards David

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2 of 5 stars
tedwinstar   1 contribution
UK
Nov 27, 2008 | Trip type: Business, Solo travel

Hotel had clearly recently been updated, and although room was very small, it was clean and bed was very comfortable.... BUT the sound of running water all night made for a very disturbed night's sleep. more

Management response from
LHMS, CEO of LHMS

Thank you for the review but so sorry to hear about he running water. we will look into that. Apologies and kindest regards David

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4 of 5 stars
Rick_The_Builder   15 contributions
North Wales - UK
Oct 28, 2008 | Trip type: Business, Solo travel

I have to go to Reigate on business about one week in every 6. This place has become my standard place to stay, after trying to find somewhere decent in the area. The price is right for my company, the rooms are large, spacious, reasonably quiet, decent TV, and most have working broadband included in the price. more

Management response from
LHMS, CEO of LHMS

Rick, glad you enjoyed the improvements we have made at the hotel and look forward to welcoming you back. Thanks for taking the time to post a review. Kindest regards David Stanford

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4 of 5 stars
CEEJAY66   2 contributions
South Wales
Jan 24, 2008 | Trip type: Business

I recently stayed at the Bridge house whilst away on business. There was little choice of hotels in the area and I have to admit I was slightly apprehensive about my stay after seeing some of the photos on the internet. Therefore I was pleasantly surprised and impressed on opening the door to my bedroom, it had recently been refurbished... more

Management response from
LHMS, Management Company

Thank you for your review and it is great to see that the most recent ones reflect the changes we are making on behalf of the owners. Regarding the public areas, we are nearing the end of our refurbishment programme which means that by mid may we will have refurbished and air conditioned every bedroom, meeting room, function room and...

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1 of 5 stars
PhilipUK   6 contributions
Bristol, United Kingdom
Jul 26, 2007 | Trip type: Business
3
people found this review helpful

I must agree with the previous review. If you are thinking of staying here....think again. My room had a two tone bathroom suite…..mostly avocado with a white cistern The floor in the bathroom sank an inch if stepped on and the toilet bowl came perilously close to overflowing. I have attached a picture of the ladies toilet in the bar... more

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2 of 5 stars
Jan2926   1 contribution
Scotland
Nov 27, 2006 | Trip type: Business, Solo travel
1
person found this review helpful

Luckily I was only booked in here for one night. The hotel is in urgent need of renovation, the room was complete with peeling wallpaper, worn lino in the bathroom, with engrained dirt/mould around the edges. The bathroom suite obviously dates from the 70's with a green suite and tiles (some of which were hanging off), and it was unclear... more

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Bridge House Hotel Also Known As

  • Bridge Hotel Reigate
  • Bridge House Hotel Reigate
Address: Reigate Hill, Reigate RH2 9RP, England
Reigate Hotels Bridge House Hotel
3.5/5.0
9