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All 3 Reigate hotels

Bridge House Hotel

3.0 of 5 Hotel   |   Reigate Hill, Reigate RH2 9RP, England
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Ranked #3 of 3 hotels in Reigate
A recent review
3 of 5 stars reviewed yesterday
caz035 Manchester, United Kingdom
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110 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Manchester, United Kingdom
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel recently (April 2014) for 3 nights. We had stayed there before, around 12 Months ago.Firstly, let me say the room was very nice ! But the outside appearance of the hotel needs some maintenance and is not very inviting. We imediately had a problem at reception that others had.Our booking was not on the list. It... More

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Senior Contributor
30 reviews 30 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 9, 2014

We needed to stay in the area for a party and wanted somewhere we could come back late to. Yes there are things that need to be done to the hotel but that isn't the whole story. We arrived and checked in (that was slow and husband was worried they could find the booking) but the staff were really friendly... More

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Top Contributor
118 reviews 118 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 8, 2014

We stayed here as part of a voucher deal and for the money we paid it was a pleasant enough stay, especially when compared with other hotels in the area. The first thing we saw when we entered the car park was a Mercedes buried under a huge tree (given the recent weather i saw this as no reflection on... More

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Senior Contributor
22 reviews 22 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 28, 2014

The staff were friendly and efficient on my arrival and directed me to my room. The place was like a maze and it took ages to find my room which seemed to be underground. Everything seemed very dated and scruffy. I was the only person who ate in the restaurant, the food was unmemorable and for what it was quite... More

Was this review helpful? Yes 1
Guildford, United Kingdom
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 4, 2014

I could write an Epistle about my stay at this hotel overnight on New Year's Eve going into New Years Day but will try and keep it short (ish) and to the point. Note, I was a middle aged woman on my own. 1. Checked in during the afternoon. Polite at Reception, but no offer of help with my luggage.... More

Was this review helpful? Yes 1
Epsom, United Kingdom
1 review
3 of 5 stars Reviewed January 1, 2014

We stayed for two nights in an executive room, one of them being New Year's Eve, upon recommendation from a friend who had stayed some years ago. I was pleased to see on the website that the hotel had been renovated in 2008; however, I saw no evidence of this when we stayed. The hotel looks tired with several leaks... More

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St Austell, United Kingdom
1 review
3 of 5 stars Reviewed December 26, 2013

This is the second visit we have made this year and I am originally from the area and remember the hotel in its hay day! Yes the hotel in parts is tired and dated and serious work is needed in certain areas, but it does have a certain charm the rooms we have had have been very nice, the staff... More

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Sunshine coast
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 14, 2013

We stayed for a rat pack evening. The hotel certainly needs some attention one area has clearly suffered a leek. I would also suggest some staff training in attendance to detail, firstly we ordered some drinks from reception as nobody at the bar took around 40 minutes to be poured? The event was ok however food typically mass produced, when... More

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Leeds, United Kingdom
1 review
2 of 5 stars Reviewed December 4, 2013

I stayed here for one night in early December. The hotel is full of potential but the way it looks from the outside and in seriously lets it down. I entered the hotel from the back entrance, where I was met with a poor impression (see photo 3). The room itself is clean and was warm, but I would not... More

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LHMS, CEO of LHMS at Bridge House Hotel, responded to this review

Thank you for your review and I am delighted you enjoyed your stay and found the team to be friendly and efficient. Unfortunately there are issues with the roof which resulted in the areas you photographed in a secondary entrance. These are beyond the scope of the hotel maintenance team to rectify and every effort is made to keep these... More

London, United Kingdom
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 2, 2013

We booked for just one night to go to a friends party in Reigate. The reception décor is quite old fashioned and a bit grubby. The room was very warm and extremely large with a very good sized bed which was comfortably okay. The bathroom was clean but basic - you will need to take all toiletries (except for shower... More

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LHMS, CEO of LHMS at Bridge House Hotel, responded to this review

Thank you for your review and I am pleased you enjoyed your stay. The verandahs prove very popular in the summer with our guests and I am pleased that the double glazing did the trick and you noticed how effective it was when you opened it in the morning! In common with many hotels now, as most people bring soaps... More

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Additional Information about Bridge House Hotel

Also Known As:
Bridge Hotel Reigate
Bridge House Hotel Reigate
Bridge House Hotel Reigate, Surrey
Address: Reigate Hill, Reigate RH2 9RP, England
Location: United Kingdom > England > Surrey > Reigate
Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Reigate
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bridge House Hotel 3*
Official Description (provided by the hotel):
All bedrooms and public areas now fully refurbished! All air conditioned, complementary broadband, in room movies, large beds with cozy duvets. New menu in restaurant. All looking stylish and offering maximum comfort. ... more   less 
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