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Bridge House Hotel


Bridge House Hotel
Reigate Hill, Reigate RH2 9RP, England
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Traveler Reviews

53% Recommend
3.0 of 5 stars 15 Reviews
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[ Date ] [ Rating ]
Lovely stay
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4 of 5 stars
Ms_Ditsy 7 contributions
London
May 31, 2009 | Trip type: Family

I was apprehensive going to this hotel after I read some of the reviews, but was very pleasantly suprised as I had a really lovely stay. The hotel staff were friendly and very attentative. The refurb I think has been done to a fairly good standard and I couldn't find fault. The room was very spacious and it was very... more

Management response from
LHMS, CEO of LHMS

Thanks for your review and glad you enjoyed the changes we are making at thre Bridge House. Linda and her bteam look forward to welcoming you back. Kindest regards David Stanford

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3 of 5 stars
Archsweet 15 contributions
Jan 19, 2009 | Trip type: Business, Solo travel

Very small room for someone used to Premier Inn standards! Only a narrow single bed too. Premier Inn etc,are definitely better value for money - more space, better (newer) beds etc. But the Bridge has been refurbed lately so is miles better than it used to be, and the room service was prompt and efficient. Also, I requested a room... more

Management response from
LHMS, CEO

Sorry, we will investigate the noise and apologies over the size of bed......if we could have got a larger one in the room we would have done. Hope you will use us again , and request a double for single occupancy. Kind regards David

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1 of 5 stars
travellerfromkent 3 contributions
Kent
Dec 15, 2008 | Trip type: Business

We booked 13 rooms for our staff, I was unfortunate to have room 23, bedroom was ok, beds were comfortable although the air conditioning to heat the room was noisy, the bathroom, what can I say, the door couldn't be closed quietly, the lock did not fit, the window in the bathroom wouldn't close and with the air vent made... more

Management response from
LHMS, CEO of LHMS

Sorry about this and whilst we cant do much about other guests snoring I am sorry that so much else was wrong. Apologies and hope you will try us again. Kind regards David

Curates Egg
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3 of 5 stars
Occasional_Travel_8 1 contribution
Birmingham
Nov 29, 2008 | Trip type: Business, Solo travel

My first experience of the Bridge House Hotel was a little like the curates egg - good and bad in parts. On the positive side, the staff (without exception) were polite and friendly. My single room was comfortable and as clean as any 4 or 5 star hotel I have ever stayed in. My breakfast was ample, hot, and freshly... more

Management response from
LHMS, CEO of LHMS

Thank you for the good bits and we will try so much harder to sort out the bad bits. Please use us again. Kind regards David

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2 of 5 stars
tedwinstar 1 contribution
UK
Nov 27, 2008 | Trip type: Business, Solo travel

Hotel had clearly recently been updated, and although room was very small, it was clean and bed was very comfortable.... BUT the sound of running water all night made for a very disturbed night's sleep. more

Management response from
LHMS, CEO of LHMS

No excuse for you having a sleepless night and our plumbers are hard at work sorting out the problem. Kind regards David

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4 of 5 stars
Rick_The_Builder 15 contributions
North Wales - UK
Oct 28, 2008 | Trip type: Business, Solo travel

I have to go to Reigate on business about one week in every 6. This place has become my standard place to stay, after trying to find somewhere decent in the area. The price is right for my company, the rooms are large, spacious, reasonably quiet, decent TV, and most have working broadband included in the price. more

Management response from
LHMS, CEO of LHMS

Rick, glad you enjoyed the improvements we have made at the hotel and look forward to welcoming you back. Thanks for taking the time to post a review. Kindest regards David Stanford

Great Hotel
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4 of 5 stars
get-what-u-pay-for 3 contributions
wirral, England
Aug 9, 2008 | Trip type: Couples

The refurbishments are excellent. the rooms are large, clean and have very comfortable beds. The balconices are a great extra, though the trees outside need cutting as the view are limited because of them. We did not eat here, so can not comment on the standards of the food, but the staff where very good and we would most definately... more

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4 of 5 stars
tripfanIow 1 contribution
iow
Jul 7, 2008 | Trip type: Couples

We stayed here for a weekend and booked a deluxe room with hotelinfo for 75.00 a night, the room was really big, comfortable, modern and clean with a good size modern bathroom. The view from the balcony was breathtaking. Full English breakfast was 7.50 each if booked in advance when you checked in and there was a good choice. All... more

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4 of 5 stars
CEEJAY66 2 contributions
South Wales
Jan 24, 2008 | Trip type: Business

I recently stayed at the Bridge house whilst away on business. There was little choice of hotels in the area and I have to admit I was slightly apprehensive about my stay after seeing some of the photos on the internet. Therefore I was pleasantly surprised and impressed on opening the door to my bedroom, it had recently been refurbished... more

Management response from
LHMS, Management Company

Thank you for your review and it is great to see that the most recent ones reflect the changes we are making on behalf of the owners. Regarding the public areas, we are nearing the end of our refurbishment programme which means that by mid may we will have refurbished and air conditioned every bedroom, meeting room, function room and...

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5 of 5 stars
SmithHorley 1 contribution
Horley
Dec 4, 2007

The staff in the restaurant are just superb. The service is great and the food is outstanding. the refurbished rooms are the best, actually better than any 4 star hotel in Surrey. I have been to selsdon Park hotel in Croydon (4 star) but on the contrary the room in this hotel are far excellent than the 3 star standards.... more

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Bridge House Hotel Also Known As

Address: Reigate Hill, Reigate RH2 9RP, England
Reigate Hotels Bridge House Hotel
3.0/5.0
15