We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Reigate hotels

BEST WESTERN Reigate Manor Hotel

3.0 of 5 Hotel   |   Reigate Hill, Reigate RH29PF, England
Hotel website
Hotel deals
Hotel amenities
Special Price
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Reigate Manor Hotel to your Saves list
BEST WESTERN Reigate Manor Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
37%
Ranked #2 of 3 hotels in Reigate
A recent review
5 of 5 stars reviewed 1 week ago
Veronica R Bath, United Kingdom
  • Overview
  • Reviews (144)
  • Photos (20)
  • Amenities
  • Room tips (27)
  • Location
  • More
Write a Review

144 people have reviewed this hotel

Traveler rating
    21
    30
    48
    24
    21
See reviews for
15
19
14
73
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Ashford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Very tired hotel stuck in the 1970s with no air con. Staff doing their best and friendly but for the high price I would never recommend this hotel as it's very poor value for money. Only advantage is location near M25.

Was this review helpful? Yes
Bath, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent stay. Room clean and very well equipped plus very comfortable bed. Staff really welcoming and lovely, food served efficiently and of a good standard, even my husband was pleased and that's nigh impossible. He even got up to dance with encouragement so that was a first after 32 years so he was really enjoying himself and the music provided... More

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Veronica, many thanks for taking the time to pass on some feedback from your recent visit to the hotel for one of dinner dances. I am glad you, your husband and friends had a great evening and the stay was as enjoyable. We will hopefully see you back at the hotel soon. More

Bradford-on-Avon, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a friend's birthday bas. Great dinner dance - casual or fancy dress. Another party really livened things up with their fancy dress! Room was good - bed comfy and the shower amazing. Breakfast was a hearty spread and all the staff friendly and welcoming. The only negatives are no swimming pool or garden but we knew... More

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks Richard for taking the time to pass on some feedback from your stay at the hotel. I am glad you had an enjoyable evening at one of our monthly dinner dances. We look forward to seeing you back at the hotel soon. More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 1, 2014

Made a last minute trip here the other week and had a great stay! Clean, tidy, well presented and the staff were fantastic and efficient. Would definitely come and stay here again. Excellent service and even though I think there was a party going on the night we stayed, it was lovely and quiet. Thanks to all the staff who... More

Was this review helpful? Yes 1
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks for your feedback from your recent stay at Reigate Manor recently Emily. I am glad that your stay at the hotel was enjoyed. I look forward to seeing you back at the hotel in the future. More

Bath, United Kingdom
Top Contributor
177 reviews 177 reviews
44 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed May 30, 2014

Easy to find and ideal as a meeting point, but sad to say, the place needs some attention, it is tired looking, plumbing needs some attention, great service in the restaurant, but......needs a face lift and refurbishment.

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Thank you for taking the time to pass on some feedback from your recent stay at the hotel. I am glad you enjoyed your dining experience. The hotel is currently undergoing a refurbishment. The latest changes can be seen on our website -http://www.reigatemanor.co.uk/refurbishment - We hope to see you back at the hotel shortly. More

Surrey, U.K.
Top Contributor
82 reviews 82 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed recently for just 1 night to attend a local wedding. The price we paid was at the budget end of the scale and to be fair the experience matched the price. The few staff we met were pleasant enough but somehow the whole place seemed somewhat tired and a little shabby. Our room was adequate enough without being anything... More

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks for passing on some feedback from your recent stay at the hotel. I apologise for the noise disruption you experienced throughout your stay at the hotel. This will be mentioned to the night porter team to ensure this is managed in a more efficient manner in the future. The hotel is currently undergoing a refurbishment which is due... More

Grimsby, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

My husband and I recently had a 3 night stay at Reigate Manor for a much needed break and to catch up with a relative. We loved everything about this place, from the friendly, charming and helpful staff to the comfy beds and wonderful food. A plus was that when it was realised that we had a problem with stairs... More

Was this review helpful? Yes 1
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Eileen, many thanks for taking the time to pass on some feedback from your stay at the hotel. Many thanks for your kind words. I am glad you had an enjoyable stay and look forward to seeing you back at the hotel soon. More

Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 30, 2014

I was booked into this hotel as another hotel booking had been lost. the receptionist was really welcoming and spent time making sure that I git the room I wanted. the room was comfortabkle. the hotel is being refurbished at the moment whihc will make it very nice. I was really grateful for the welcome ag=fter a very very stressful... More

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Liz, Thank you for taking the time to leave some feedback on your stay at the hotel. I am glad you enjoyed your stay and look forward to seeing you back at the hotel soon. More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 27, 2014

I stayed here with my mum whilst visting family and the whole experience was shockingly bad. On arrival the receptionist wasnt friendly or welcoming, she barely even looked up at us while checking us in. And when we left she only spoke to ask for payment - at this point we were just desperate to leave. There was a party... More

Was this review helpful? Yes 1
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Sally. I am deeply sorry that you did not have an enjoyable stay at the hotel. I don't remember seeing your feedback card, so I am sorry that this went astray as I would have contacted you directly. I will pass your feedback onto the reception team. Please feel free to contact me directly at the hotel at gt@reigatemanor.co.uk... More

Travelers are raving about these Reigate hotels

Owners: What's your side of the story?
If you own or manage BEST WESTERN Reigate Manor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Reigate Manor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH29PF, England
Phone Number:
Location: United Kingdom > England > Surrey > Reigate
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Orbitz, BookingOdigeoWL, Expedia and Agoda so you can book your BEST WESTERN Reigate Manor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Other (5)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 
Number of rooms
50

See which rooms travelers prefer