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BEST WESTERN Reigate Manor Hotel

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Reigate Hill, Reigate RH29PF, England
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BEST WESTERN Reigate Manor Hotel
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BEST WESTERN Reigate Manor Hotel
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219 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (80)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (38)
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Dumfries and Galloway, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great location, excellent helpful staff, clean room, great power shower. I would have no problem recommending this hotel to anyone... P.s. We initially booked through booking.com but cancelled and booked directly with hotel as it was cheaper

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks for taking the time to pass on some feedback from your recent stay at the hotel. I am delighted to hear you had an enjoyable stay and thank you for your kind words about the staff members. We look forward to hopefully seeing you back at the hotel soon. Kind regards, Giles More 

Tadworth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I held a party at Reigate Manor at the weekend for around 70 family and friends and I have to say I was very impressed indeed. Julie who works in functions for the hotel was great, she helped guide me around the set up options and was very quick to respond to any queries I had in the lead up... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Beckie! Thank you for taking the time to pass on some feedback from your recent function at the hotel. I am delighted to hear you had an enjoyable evening with your friends and family. Thanks for your kind words about the staff, I will certainly pass these on. Thank you for your kind words about the retro bowl foods,... More 

Bournemouth, United Kingdom
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, very clean and close to Reigate town centre. Hotel was recently refurbished and it looked good. It had a welcoming atmosphere. The staff were excellent and the food was delivered with a smile, considering it was late at night by Janus the Icelandic waiter. We asked for a quiet room and we got one. Very comfortable and clean.... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Rochris! Many thanks for taking the time to pass on some feedback from your recent stay at the hotel. I am delighted that you had an enjoyable stay. Thank you for your kind words about the recent refurbishment and the food. I am glad Janus was on hand to make sure your stay was as enjoyable as it could... More 

Ramsgate, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here on route to Southampton, the hotel is roughly halfway from home to our destination. We booked the room with dinner and breakfast, we were made to feel most welcome from the minute we checked in, dinner was very good, breakfast had a very good selection, the hotel had two weddings on the following and were preparing the... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Bill! Many thanks for taking the time to pass on some feedback from your recent stay. I am delighted to hear you enjoyed your dinner and breakfast and were looked after so well. Thank you for the kind words. We look forward to welcoming you back to the hotel soon. Kind regards, Giles More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

The cleanliness of the room and hotel was of the highest standard, and though we had to have an extra bed put into the room for our daughter, there was still enough room. All the staff were friendly and helpful. We had a bar snack which was lovely, and the whole atmosphere and decor of the hotel was lovely.

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Gillian. Thanks very much for taking the time to pass on some feedback from your recent stay at Reigate Manor. Thank you for the kind comments about the cleanliness, I will pass this onto the housekeeping team. I am glad you had a good meal and enjoyed the refurbishments in our lounge. We look forward to seeing you back... More 

Manchester, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay here for one night because my boyfriend does already live in Surrey and I was only down for the weekend. Despite the walk from the train station up the hill, we were greeted with a warm and friendly manner from the staff. We were asked if we needed any help with bags, and the staff were... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Katie Davies! Thank you for taking the time to pass on some feedback from your recent stay at Reigate Manor. I am delighted to hear that you were welcomed at reception with warm manner. I am sorry to hear some of the drink consumables were missed in the bedroom. Please feel free to call reception if you require anything... More 

1 review
5 of 5 stars Reviewed 1 week ago

We celebrated our 25th Wedding Anniversary recently at The Reigate Manor in The Garden Room. We had tremendous help from Julie & Rebecca in the Events Team. They organised everything from food and drink to place and menu cards. The room was beautiful and just refurbished with a garden theme, bright & colourful. We had round tables with vases that... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Jane. Many thanks for taking the time to leave some feedback from your recent anniversary dinner. I am delighted that you all had an enjoyable evening and the food was to everyone's liking. Thank you for your kind words. I will certainly pass these onto the team. We look forward to seeing you back at the hotel soon. Kind... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Outstanding 11 of us ladies booked for the cream tea yesterday and the mad hatters tea for children first of all the mad hatters cream tea the attention to detail was fantastic chocolate spoons and pots with eat me and drink me labels and heart jam sandwich..fantastic and then the sandwiches for the adults again special requests eg no butter... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Charlotte. Many thanks for passing on your feedback from your recent visit to the hotel. It is a delight to read your review, thank you for your kind words. We look forward to seeing you back at the hotel soon. Kind regards, Giles More 

Sevenoaks, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my first visit to this hotel,it was an afternoon cream tea with 14 family members including a 3 year old and a 3 month old. We booked in advance for this event as we were arriving before the actual time the cream tea is served , all special requests were catered for eg. No butter ,no mustard etc... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Louise, Many thanks for taking the time to pass on some feedback from your recent visit to the hotel. I am delighted that you had an enjoyable afternoon and you enjoyed your afternoon tea. Thanks for your kind comments about the staff, I will pass these on. We look forward to seeing you back at the hotel soon. Kind... More 

Sevenoaks District, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from a lovely afternoon tea, really lovely food with more than enough beautiful cakes, as much tea or coffee as you like for a very reasonable price. Very nice staff, eager to please. Will return again soon,

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Mary. Many thanks for passing on some feedback from your recent visit. I am delighted that you had a great afternoon tea. Thanks for your kind comments about the staff. We look forward to seeing you back at the hotel soon. Kind regards, Giles More 

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