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BEST WESTERN Reigate Manor Hotel

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Reigate Hill, Reigate RH29PF, England
Best prices for: 1 room 1 guest
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BEST WESTERN Reigate Manor Hotel
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BEST WESTERN Reigate Manor Hotel
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191 reviews from our community

Traveler rating
    37
    45
    59
    29
    21
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20
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89
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leiderdorp, The Netherlands
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you're in the neighborhood for business or even a short tourist trip, than there is little that can go wrong when booking this hotel. Reception and staff are effective and friendly; WIFI is working throughout the whole premises, the hallways smell nice (quite some stains in the carpeting though). The rooms are clean, the beds are reasonably comfortable (a... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks for passing some feedback on from your recent stay at the hotel. I am glad the staff were on hand to ensure you had an enjoyable stay and glad to hear the essential items such as Wifi and cleanliness were up to our high standards. We look forward to hopefully seeing you back at the hotel soon. Many... More 

Fleet, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I booked a stay with afternoon tea through Travel Zoo and needed to change the date. There was no problem with changing the date. The hotel was always easy to get hold off and the staff were very efficient and professional. The room was clean and comfortable although the bath was a bit small. I enjoyed the breakfast and afternoon... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Cath Reeves! Many thanks for taking the time to pass on some feedback from your recent stay at the hotel. Thank you for your kind words about our team, I am delighted you were well looked after. I am glad you enjoyed your dining experiences and that the bedroom was to your liking. We look forward to seeing you... More 

Surrey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We use this hotel every April for my husbands football awards evening. We knew it was being refurbished and was pleasantly surprised at how lovely it has been done. All the public areas are almost unrecognisable. Obviously a lot of time and money has been spent. Hopefully the bedrooms will be next, although you cannot fault the cleanliness, they are... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks for passing some feedback on from your recent stay at the hotel. Thanks for the kind comments regarding the refurbishment that has taken place. We are very happy with the improvements to the bars, lounge area and function suites. I am also glad the cleanliness of the rooms was up to our high standards. I am very disappointed... More 

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed on a Sunday night so quiet , staff very friendly and efficient . Bar man had excellent wine knowledge and suggested a nice wine at a sensible price . Didn't eat in the hotel and took a 10 minute walk to town and a wealth of restaurants to choose from. Very friendly breakfast waiter and lovelly full English breakfast... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Gerald! Many thanks for taking the time to pass some feedback from your recent stay. Thanks for your kind comments regarding the staff, I am delighted they looked after you so well. Glad you found the room clean and to your liking. We look forward to seeing you back at the hotel soon. Many thanks Giles More 

Birmingham
Contributor
20 reviews 20 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Reigate Manor Hotel on the 4th & 5th April 2015 whilst visiting friends and found the hotel to be everything we expected for the price we paid. The hotel is a little dated but don't let this put you off staying here it was spotlessly clean. The staff were very friendly and helpful. The room was... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Andy. Many thanks for taking the time to pass on some feedback from your recent stay. Thank you for your kind comments about the staff, I will certainly pass these on. I am delighted you enjoyed your breakfast and the hotels WIFI and shower were to your liking. Thank you for comments regarding the cleanliness. We look forward to... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We had my nans 90th birthday party here on the 21st March. Staff were excellent they did everything they could to help and with help from Julie who looked after the planning of our event it could not have gone better. We had a buffet for our party and I could not rate the food more. All of the guests... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Sarah! Thanks very much for taking the time to pass on some feedback from your recent party at the hotel. I am delighted that you had an enjoyable evening and that everything went well. Thank you for your kind words regarding the staff, I will certainly pass these on. We look forward to seeing you back at the hotel... More 

Peterborough, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here for two seperate weeks, 1 week in newer part and one in older part. Highly recommend the restaurant for the excellent cuisine and also the exceptional service given by Pedro and his team. The food is presented perfectly. Recommend the salmon and scrambled eggs for breakfast, good size portions. Hotel always clean. When staying in the older part... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks for taking the time to pass on some feedback from your two recent stays at the hotel. I am delighted that you had an enjoyable stay at the hotel and thank you very much for your kind words about our team. I will certainly pass these onto them. We look forward to seeing you back at the hotel... More 

reigate, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean, comfortable and the food good. Staff were friendly and efficient. The location was convenient for Reigate centre and easy access to the M25 but far enough not to hear the motorway. Would come again.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Many thanks John for passing on some feedback from your recent stay at the hotel. I am delighted you enjoyed the food at the hotel and that the staff were on hand to ensure you had an enjoyable stay. Look forward to seeing you back at the hotel soon. Many thanks Giles More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We held my husband 40th and my sons 8th birthday here this Saturday. Julie in the functions team was very helpful and good with making suggestions in planning the event. We wanted a very specific menu and this was accommodated without issue and we were able to have a tasting session beforehand . The night before the event, and on... More 

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Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Thank you Kate for taking the time to pass on some feedback from your recent party and stay at the hotel. I am delighted that you had such a good evening and that the staff were on hand to ensure everything went smoothly. I will certainly pass these kind words onto Janus and the team. Look forward to seeing you... More 

Cupar, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights whilst visiting friends in the area, great if flying into gatwick and hiring a car, we did, pretty Central. Good friendly staff, keen to help, reception staff were first class swapping our first given room to meet our wishes willingly, thank you once again. Clean room, smallish in the old part of the hotel but first class.... More 

Was this review helpful? Yes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Thank you for passing some feedback on from your recent stay at the hotel. I am glad the receptionist were able to meet your requirements and delighted to hear your kind words about the staff, thank you, I will certainly pass these on. I am glad the breakfast suited your requirements and the bedroom was to your liking. We look... More 

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