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Nutfield Priory Hotel & Spa

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Nutfield Rd, Redhill, Nutfield RH1 4EL, England
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Nutfield Priory Hotel & Spa
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Nutfield Priory Hotel & Spa
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Nutfield Priory Hotel & Spa
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633 reviews from our community

Traveler rating
    261
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    106
    60
    36
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322
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Royal Tunbridge Wells, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great service from the moment we arrived, room was clean and comfortable and the restaurant food was as delightful as the view from the table. Staff were very attentive. We also had a swim and the facilities were to a high standard. We highly recommend to all.

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Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear David J - Thank you very much for your wonderful review and recommendation of Nutfield Priory Hotel & Spa. I shall take enormous pleasure in sharing this with the entire team whom I know will be absolutely delighted with your comments. We certainly look forward to welcoming you back David J. With kind regards Simon Barker General Manager More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My partner and I spent a night here over the weekend as part of a champagne cocktail gastronome break. Overall we had a great time and really relaxed. When you stay at a hotel like this you should expect flawless service, and that was nearly the case. There were a couple of small things which made the rating of our... More 

Was this review helpful? Yes 1
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Alex B - Thank you for your very generous review of Nutfield Priory following your recent stay with us. Our team have been working very hard since my arrival on our attention to detail to service and cleanliness and I can see from your comments that we are very close to my aspirations as General Manager. We shall use... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have just had a wonderful three night stay - the weather was helpful, making the very most of the spectacular setting and the Priory itself. The staff were uniformly helpful and friendly and our meals were superb. Our room was very comfortable and we plan to visit again.

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Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Peter v - Thank you for your glowing review of Nutfield Priory. The team will be delighted with your feedback as we have worked hard together recently to improve our service delivery and we look forward to being of service to you again in the very near future. Thank you again Peter v. With kind regards Simon Barker General... More 

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I would like to inform users and members of the health club and gym that the manager has permitted a member to film in the pool area even though it is strictly against their 'exclusive' privacy policy - I was informed by a senior manager and assured it would not happen again, but it has. Please be very aware that... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a lovely Easter treat visiting Nutfield Priory. On arrival we were served a delicious cream tea in the library and later in the evening a wonderful 3 course dinner. The staff were all very attentive and welcoming. Breakfast consisted of a multitude of tasty food to suit your needs. The hotel overlooks some wonderful scenery and worth reading the... More 

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Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Karen H - Thank you for your review following your lovely Easter break at Nutfield Priory Hotel and Spa. I am absolutely delighted that you found the afternoon cream tea such a treat as well as dinner and breakfast. My team will be very pleased with your comments regarding their welcome and attentiveness. They all work very hard to... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stunning, period hotel and magnificent views. Beautiful room, gorgeous food and friendly helpful staff.... What more could you ask for! A special thanks to the guest relations manage who went above and beyond.

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Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Katie R - Thank you for taking the trouble to submit such a wonderful review following your stay with us recently. Whilst I will take great pleasure in sharing your review with my team I am especially pleased that you have mentioned Steve, our guest services manager, for going above and beyond your expectations. His actions are mirrored by... More 

Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were very cheerful and helpful. The grounds looked amazing but we went on a cold day so didn't fancy walking around. We used the spa area. Swimming pool alittle small but the Jacuzzi was nice. The food wasn't something we would normally eat for dinner so worth checking the menu before you book this option. But the breakfast... More 

Was this review helpful? Yes
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear SKING1412 - Thank you for your submission following your stay at Nutfield Priory Hotel and Spa. I am delighted that you enjoyed your stay and look forward to being of service to you and your partner again in the very near future. With kind regards Simon Barker General Manager More 

Luton, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and partner stayed here last month as we required a spa hotel close to gatwick airport! First of all the staff were absolutely amazing! Not just the standard level, every single thing they could assist with they did! The guy on reception was hillarious and very well mannered, we were looking for a chinese restaurant, not only did he... More 

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Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Jade-Louise G - Thank you for submitting such a wonderful review following your stay with us recently. The team will be absolutely delighted with your comments and I, personally am thrilled that you recognised the attention to detail that our team deliver in exceeding our guests expectations. Thank you too for pointing out the splendours of our room facilities... More 

London
Contributor
19 reviews 19 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on a dinner bed & breakfast deal at this beautiful property - there's no denying the Downton Abbey-esque charm and it has been well maintained. Front desk staff are friendly and efficient, in fact, all the staff were very nice - if a little slow on the service side. First disappointment was finding out the Spa is a separate... More 

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Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear ItinerantEpicure - Thank you for taking the time to review your stay with us this past weekend. There are areas of your stay, particularly on service, that I will ask the team to review as normally our service is very good indeed. Our kitchen team too are usually very dilgent so I will investigate the comments regarding the food.... More 

Kilmarnock, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We visited Nuffield Priory Hotel with my daughter and other family members as part of her 30th birthday celebrations. On arrival at the hotel for afternoon tea at 4.00 pm reception staff were not particularly welcome. We were shown to our table which was rather on the small side for 6 people, only one other table was in use by... More 

Was this review helpful? Yes 1
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Eileen S - Thank you for posting a review of your afternoon tea experience at Nutfield Priory. As you had already contacted me via e-mail. I have replied to you personally. Thank you again for submitting your review. With kind regards Simon Barker General Manager More 

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