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All 1 Nutfield hotels

Nutfield Priory Hotel & Spa

4.0 of 5 Hotel   |   Nutfield Rd, Redhill, Nutfield RH1 4EL, England
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Ranked #1 of 1 Hotels in Nutfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Sue W Bromley, United Kingdom
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547 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed here for one night with my wife before we flew out on our honeymoon from Gatwick. We decided as it was a special occasion, and we had waited two months for our honeymoon we would splash out and stay somewhere nice rather than a budget hotel. Unfortunately we quickly wished we had booked into a cheap place and saved... More

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Bromley, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The occasion was my step mums 95th birthday and we decided to treat her to afternoon tea. The setting is lovely but a shame about the service and food. Tea came in glass diffuser pots which poured very badly. The tea was very weak and we ended up with more on the table than in the cups! It also went... More

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Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a great location and it has some exceptionally friendly and helpful staff - but !First room offered was unlocked , dark ( light switches behind the door when opened ! ) and looked like it had been furnished from a second hand furniture shop.Complaint took a little time to be dealt with but then transferred to a much... More

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Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed at Nutfield Priory last week and took advantage of the spa package. We were really looking forward to this stay, and the hotel room was lovely and the dinner in the restaurant was very good. However, the spa part of this left us feeling quite let down. If you are going to advertise yourself as... More

Was this review helpful? Yes 4
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Thank you so much for taking the time to post a review following your stay with us. It is kind of you to highlight that you enjoyed your stay in the hotel although I am sorry that you felt the spa treatments were disappointing. Of course our aim is to surpass your expectations in all areas of your experience and... More

Paris, France
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you're looking for a charming hotel near Redhill & Gatwick hotel, search no more! The place is great and the staff very caring. You should try the lambs which is succulent as we say in French. Enjoy ;-)

Was this review helpful? Yes
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

A lovely review - thank you so much. We are so pleased that you enjoyed your stay here with us. The team will be thrilled with your comments, especially the kitchen brigade. We hope to be able to welcome you back soon. All the best More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed for a night in a classic room, and can't imagine how good the executive suites will be because our room was amazing! We also had a spa day and loved every part of it from the jakuzzi to the robe and slippers. So the spa and room were great, but the one thing we were... More

Was this review helpful? Yes 1
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Many thanks indeed for your wonderful review. We are delighted that you thoroughly enjoyed your stay with us. The team here, especially the Head Chef and his brigade, will be delighted with the feedback. We look forward to welcoming you again. All the very best. More

Basildon, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a spa day for my mums birthday this weekend and upon arriving at the hotel we all thought it was beautiful. The grounds are great and i can imagine it being a lovely venue for a wedding. We checked into the so called Spa and were greeted by the receptionist who were all very polite. They showed us... More

Was this review helpful? Yes 2
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Many thanks indeed for your review of your spa day. I appreciate you highlighting the friendliness of the team and the quality of the afternoon tea. However I would like to offer my apologies if some areas of your experience were not as you would have expected. We are a popular spa and indeed do have some private members but... More

Reigate, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My mum and I went for Afternoon Tea at Nutfield Priory this afternoon after I bought her a voucher as a present. Whilst the setting was lovely, the Afternoon Tea and service needs some work... The waitress came to talk us through the different options for tea, telling us that she didn't like tea herself (quite an odd thing to... More

Was this review helpful? Yes 1
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Thank you for taking the time to post a review of your afternoon tea experience on Trip Advisor. Please accept my apologies for any shortfalls. Afternoon tea is extremely popular here at Nutfield Priory Hotel and it is imperative that we achieve exemplary high quality standards each and every time, I am sorry that on this particular occasion some standards... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I booked a special offer of gastro champagne break. Standard double room was lovely (quite small but still lovely) with very comfy bed and pillows! We went to the bar and started our feast with the champagne cocktail and canapés as part of the package followed by the 6 course tasting menu. It was absolutely amazing, the best meal I... More

Was this review helpful? Yes
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Thank you so much for your wonderful review & score. It is kind of you to take the time to share your positive comments about your experience here at Nutfield Priory Hotel & Spa. The package you mention is very popular and it is wonderful to hear such good feedback regarding it. We are delighted you thoroughly enjoyed your time... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Group of seven, booked months in advance. Friendly welcome, but then things went downhill. They had no record of our booking, meaning a 20 minute wait for a table to become available, which to be fair the manager made up for it by giving a small discount. We then sat down, ordered our drinks and food, and waited for over... More

Was this review helpful? Yes 1
RussellLines, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Thank you for your review of afternoon tea. I have reviewed your comments with the team. As you mentioned, we did not have a reservation for you. Please accept my apologies for any error on our part. Our Guest Relations Manager explained to me that he organised a table for you as quickly as possible but I appreciate that any... More

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Additional Information about Nutfield Priory Hotel & Spa

Address: Nutfield Rd, Redhill, Nutfield RH1 4EL, England
Phone Number:
Location: United Kingdom > England > Surrey > Nutfield
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Nutfield Priory Hotel & Spa 4*
Number of rooms: 60
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Also Known As:
Nutfield Priory Hotel And Spa
Nutfield Priory Hotel Nutfield
Priory Nutfield
Nutfield Priory Hotel & Spa Surrey

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