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Thatchers Hotel

Guildford Road | East Horsley, Leatherhead KT24 6TB, England (Formerly Ramada Guildford)
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Best prices for: 1 room 1 guest
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346 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
  • All months
    (346)
  • Mar-May only
    (98)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (67)
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London, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We only spent one night here but I particularly want to commend the Reception and Restaurant staff who were so welcoming and helpful. We had a really delicious dinner and smallish but comfortable room and the standard of cleanliness was excellent. The only disappointment was breakfast which was not an enjoyable or relaxing experience! This was totally 'serve yourself; including... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife & I stayed here 3 years ago for a friends wedding & it was ok. However we stayed again on Saturday night and quite frankly were very disappointed with the quality considering the price. The headboard in our room was falling apart as was the frame around the window. The window itself looked like it hasn't been cleaned... More 

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Ewell, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights in June. The Room very clean and comfy with the most amazing shower I have ever been in! Only slight problem was it was very hot although we were supplied with a fan from reception. Breakfast was including in our stay, (a superbreak package) there was an excellent selection to choose from which all... More 

Was this review helpful? Yes 1
Surrey, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

THANK YOU to everyone at Thatcher's House Hotel who made my daughter's wedding a huge success. Nothing was to much trouble for the staff and our guests commented on how wonderful everything looked. A special thanks to Charlotte and Heather who were especially wonderful! The ceremony room looked fantastic, the food was delicious and the bar staff were excellent. We... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last week and what a lovely place. Rooms very clean and comfortable. Had a lovely meal in the evening and thoroughly enjoyed my breakfast in the morning. Found the staff very friendly and helpful. If we go to ascot next year we'd definitely come back here.

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West Byfleet, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We had our wedding at Legacy Thatchers on 29th May 2015. Charlotte and her team were 100% amazing and I would not hesitate to highly recommend this hotel to anyone looking for wedding venue!! We arrived the day before full of minor panics and lots to do as we did a lot ourselves, but they arranged a large room that... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

What a huge disappointment. Totally overpriced for what we received. First impressions from outside is good. Well kept garden. However this hotel is in desperate need of modernisation and lacks in cleanliness and customer service. There is no lift and no offer of help to get our baby, bags, and pushchair to the 3rd floor. The bathroom was not clean... More 

Was this review helpful? Yes 2
Chesterfield, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night whilst visitine the Chelses Flower Show. Rooms were spacious and comfortable. The food was adequate and tasty. Beautiful gardens in a quaint picturesque village, ideal for exploring the surrounding attractions.

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TimPGM, General Manager at Thatchers Hotel, responded to this review

Thank you for your review. I am pleased that you enjoyed your recent visit, and that your expectations were met. Hopefully we will be able to welcome you back to the hotel in the future. More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A pretty standard hotel however the garden in the summer is a great area to relax and enjoy the peace. Also has a good free wifi signal. Beds could be more comfier. I would also like to thank the staff that sent my charger back to me.

Was this review helpful? Yes 1
TimPGM, General Manager at Thatchers Hotel, responded to this review

Thank you for your review. I am pleased that generally you enjoyed your visit, especially the grounds to relax in and the free wifi. I am sorry you found your bed to be uncomfortable, if you are able to let me know the room number you were in, I can check to see if it needs to be replaced. More 

Burgess Hill, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked a nights stay at this hotel using a 'Livingsocial' voucher. Our room was a good size, clean and comfortable.The staff were very friendly and made you feel very welcome. We had a three course dinner and breakfast, the food was of a high standard and generous portions. We would certainly recommend this hotel and would gladly stay again.... More 

Was this review helpful? Yes 1
TimPGM, General Manager at Thatchers Hotel, responded to this review

Thank you for your review following your recent stay at the hotel. I am delighted that you enjoyed all aspects of your visit, and found the team to be both friendly and welcoming. Your comments will be shared with the team, and we hope that we will be able to welcome you back to the hotel in the future. More 

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