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Thatchers Hotel

Guildford Road | East Horsley, Leatherhead KT24 6TB, England (Formerly Ramada Guildford)
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1 room 1 guest
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359 Reviews from our TripAdvisor Community

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Traveler rating
    118
    111
    71
    40
    19
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86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
  • All months
    (359)
  • Mar-May only
    (98)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (67)
All months
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel. Clean tidy rooms decent shower lovely breakfast. Comfy beds plenty of parking. Very quick wifi ( brownie points ) little bit of the main road so no unnecessary noise. M25 jcn 10 minutes up the roads. Well worth the stay...

Was this review helpful? Yes 1
Weymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff could do with an injection of happiness all seemed to really not want to be there. Breakfast was average, most of the hot food was cold and although it,s a self service buffet, a certain amount of 'service' is expected and this was zero. We had to clear our own table to make room. We stayed two nights and... More 

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London, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Thatchers a few weeks ago for one night as part of a wedding party. Despite booking some months previously they had no record of our booking. They managed to find us a room but with a little girl looking forward to a night in a hotel it was close to a major disaster. The chap on reception was... More 

Was this review helpful? Yes 1
UK
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here for three nights in July. We were met and greeted by Ellie - so had a great start. We did have a slight problem with the afternoon tea that we had booked for the Friday but a quick chat with Kate ( the manager) soon resolved it. I am pleased that we did upgrade our room, it... More 

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Surrey
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We had our wedding reception at Thatchers and from the very beginning of planning to checking out the day after our wedding me, my husband, friends and family had a fantastic exeperience. The staff at Thatchers were amazing and could not do enough to help us. Charlotte the wedding coordinator is fantastic and was always on hand to help and... More 

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Lawrence, Kansas
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Though the hotel is picturesque from the outside, traditional tudor and brick, the rooms themselves are VERY basic and the bath is borderline youth hostel, See attached photos. However, the bar, dining area and banquet facilities seemed quite nice, which might explain all the luxury cars in the parking lot.

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Colchester, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The visit was on an inclusive Dinner Bed and Breakfast basis and just an overnight stay, the reception area was good and check in was smooth and efficient, The room was a good size, comfortable and clean but a bit dated and tired. Dinner in the Restaurant was poor, my wife was served a tough and fatty Pork Chop, that... More 

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London, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night - couple plus baby, although our booking stated an infant, we were given a room with only a shower & no bath, plus our room was right next to the door leading to lift/stairs so not a quiet room, plus also we noticed the safety catches on the windows were broken (we were on an upper floor)... More 

Was this review helpful? Yes 1
Kingswinford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2015

lovely to look at from the outside. The room was a standard twin room it had plenty of space once we moved the one bed - if you ask for twin beds why is it assumed that you want to sleep close to the other person . The beds were comfortable. However the atmosphere in the bar and restaurant was... More 

Was this review helpful? Yes 1
Leicester, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 19, 2015

I stayed here on a business trip in July 2015 (and had stayed here previously a few years ago). The room was comfortable, but the decor was a bit tired. The taps on the sink were tarnished, and the wood in the bathroom was stained, as was the desk in the room. The hotel wifi was free, and was reasonably... More 

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