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All 2 Leatherhead hotels

Legacy Thatchers Hotel

3.0 of 5 Hotel   |   Guildford Road | East Horsley, Leatherhead KT24 6TB, England (Formerly Ramada Guildford)
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Legacy Thatchers Hotel
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Ranked #1 of 2 Hotels in Leatherhead
A recent review
5 of 5 stars reviewed 4 days ago
Tanya C London, England, United Kingdom
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285 reviews from our community

Traveler rating
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    88
    52
    33
    18
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55
96
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69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We booked an "Executive Room". The room was dull, bed not supportive and the hot water in the shower did not work. The toilet was dirty and the breakfast not great. The car park is "secured" by a barrier, apart from at night when they leave it open! This doesn't matter however as the security code is printed in big... More

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London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had the most fantastic day here, it is an absolutely beautiful venue for a wedding, the food was absolutely amazing. All my guests had the best day and couldn't fault anything. The person who made everything soooo perfect was Clinton (the wedding PA who works there). He is an absolute asset to this company... he worked so hard to... More

Was this review helpful? Yes 1
Chelmsford, United Kingdom
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This place does the job for a cheap stop over but not much more. Greeted by worn carpets in the old part of the hotel and very dated bathroom but all functional and clean. Charmless room but comfortable bed and good linens. Getting late night drinks at the bar was a struggle, lots of staff around but no none seemed... More

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East Sussex
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel after attending a function. The room 523 was a decent size and well appointed and apart from the lighting in the bathroom (shower only) everything was satisfactory. The staff were friendly and eager to please, but either lacked proper supervision or possibly training. The receptionist had to make three attempts to produce a card key that... More

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Portsmouth
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel as part of a wowcher deal 13/09/14, included was a denbies wine tasting experience. I can honestly say what an absolutely lovely lovely hotel beautiful surroundings beautiful building, and the staff was amazing!!! Friendly, kind, made you laugh they really Could not do enough for you, it was a brilliant weekend an a brilliant experience.... More

Was this review helpful? Yes 1
Southern England
Top Contributor
75 reviews 75 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here as part of a package to visit the Denbies Vineyard. Staff were extremely polite and courteous, attentive without being overbearing, and when we had a couple of small problems, they were dealt with professionally and very efficiently. The room was a nice size, clean and tidy. My only one small moan would be the limited TV channels, but... More

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Margate, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

buildings and room were fine but the staff were unable or unwilling to supply the expected level of service promised ie wine in room and prepaid evening meal, discount voucher were not forthcoming tv in room is barely watchable even though the have good signal in the bar. make sure you check your bill ours contained three items that were... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here last week, the bedrooms are quite modern in appearance with everything you could need in the room. Unfortunately there were 2 issues in our room 1) The mattress on the bed desperately needed replacing, every time one of use turned you could hear / feel the springs, so a good nights sleep was not had 2) There... More

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Nuneaton, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Can't believe they charged me premium rate call to ring and book a room with them; will never book with them again, they don't deserve the business with tricks like this. Stayed here often 20 years ago but now is dated with poor restaurant and bar.

Was this review helpful? Yes 3
Epernon, France
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleasant hotel in a lovely setting. The property needs a bit of attention here and there, but seems to be in new hands. Our room was absolutely fine (twin with shower): comfortable beds, nice big shower cabin, and all spotlessly clean.(And, yes, extra pillows in the deep drawer under the wardrobe space!) Decided to try the restaurant simply to... More

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KatieWGM1, General Manager at Legacy Thatchers Hotel, responded to this review

Thank you Chryse for such lovely comments. We are so pleased you enjoyed your stay and look forward to welcoming you back. More

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Additional Information about Legacy Thatchers Hotel

Address: Guildford Road | East Horsley, Leatherhead KT24 6TB, England (Formerly Ramada Guildford)
Location: United Kingdom > England > Surrey > Leatherhead
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Legacy Thatchers Hotel 3*
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Also Known As:
Ramada Guildford / Leatherhead Hotel Leatherhead
Ramada Leatherhead
Leatherhead Ramada
Legacy Thatchers Hotel Leatherhead, Surrey

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