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All 9 Kingston upon Thames hotels

Antoinette Hotel Kingston upon Thames

3.0 of 5 Hotel   |   Beaufort Road, Kingston upon Thames KT1 2TQ, England
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Antoinette Hotel Kingston upon Thames
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A recent review
5 of 5 stars reviewed 1 week ago
linedancer656 Hayle, United Kingdom
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400 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Hayle, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel we have stayed in for comfort,service and value. The staff were all very attentive and pleasant. We had a garden room which was spacious, clean, quiet and above all comfortable. The food was excellent both huge breakfast and evening meal.Very handy for Kingston and easy travel to London.We shall certainly stay there next time we're... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel itself was nice and clean, very nice mannered and helpful staff, really pretty grounds, i had a very lovely stay, i would recommend it to friends and family andi would definatly come back myself.

Was this review helpful? Yes 1
Evesham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our third time at the Antoinette, and it remains consistently good value. The bar food is good and reasonably priced, and the breakfast was excellent. I thought the bar was a bit overpriced, but I guess that's in line with London prices. The rooms were clean and the beds comfortable, although the smaller rooms were a bit cramped. It did't... More

Was this review helpful? Yes 3
North Lincolnshire, UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Antoinette as we were having a family celebration nearby and we found it friendly, efficient and clean. We thought it was great value for money and breakfast was very good indeed. It is an easy walk into Kingston, nearby pubs and restaurants etc etc..we would defintiely stay there again.

Was this review helpful? Yes 2
Dorchester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Back for another visit, must be the 10 th time in 8 years. They are obviously doing something right. Usually stay between one and four nights. I have to come to Surbiton on business regularly and always try this hotel first. Rooms clean, nice staff and good buffet breakfast to start the day. I always stay in main part of... More

Was this review helpful? Yes 3
Manchester; England
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 11, 2014 via mobile

Staying here is a gamble. They have nice big room and utter crap. If you can afford the extra few pounds, and it is only a few pounds, then upgrade. Don't leave it to chance. I have and regretted it. Don't think because you have stayed a few times and had nice room that you won't end up in a... More

Was this review helpful? Yes 2
Alison W, Guest Relations Manager at Antoinette Hotel Kingston upon Thames, responded to this review

Dear SJones41, Thank you for your review, as all feeback is greatly valued. Please accept my apologies that the room allocated for your recent stay, varied in size from those previous allocated, and did not meet your expectations. I am sorry that when you made your reservation, there were no double rooms available, due to the hotel being extremely busy,... More

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2014

Everything was great, Service is great, respectful and welcoming. Food is done excellent and really nice. And everything is clean and nice. The superios double room is what i booked and it was a really nice room over what i have expected, and orders to the room is really fast and they serve in very good timing even if its... More

Was this review helpful? Yes 3
Kent, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 9, 2014 via mobile

Maybe I was unlucky with my stay which was ok apart from the potentially serious health and safety issues. The first night some of the bulbs weren't working in the main light. I asked for them to be fixed, on returning to my room I found I hasd no main light nor none in the bathroom. To cut a long... More

Was this review helpful? Yes 1
Alison W, Guest Relations Manager at Antoinette Hotel Kingston upon Thames, responded to this review

Dear Daphne R, Thank you for taking the time to post a review, as all feedback is greatly valued. Please accept my apologies for the issue you experienced with the fire door, and for bringing this to our attention. I can confirm that it has been tested repeatedly using different cards, and it opens every time, and upon investigation no... More

Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 8, 2014

I need to visit the area and looked around at the usual hotels I then came upon the Antoinette Hotel and as others read the reviews, Everyone’s ideas are different yet I am always objective. The staff were very helpful to my needs asking if they could help, pointing me in the correct directions. The room was comfortable and clean... More

Was this review helpful? Yes 2
Salisbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2014

I was due to stay at this hotel on Sunday 23rd of February. However upon realising that I would not make it to the hotel until 10pm or later I attempted to call the hotel to let them know so my room wouldn't be sold. I called the hotel 9 times between 7.58am and 5.17pm but not once was my... More

Was this review helpful? Yes 1
Alison W, Guest Relations Manager at Antoinette Hotel Kingston upon Thames, responded to this review

Dear Thedeanbailey, Thank you for taking the time to post a review, and for your observations regarding contacting the hotel. I have personally checked the telephone system, and can confirm that when you call the reservations deparment out of hours, a recorded message advises you to dial '0', and your call is then directed to the reception department. I am... More

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Additional Information about Antoinette Hotel Kingston upon Thames

Address: Beaufort Road, Kingston upon Thames KT1 2TQ, England
Location: United Kingdom > England > Surrey > Kingston upon Thames
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 9 hotels in Kingston upon Thames
Price Range (Based on Average Rates): $
Hotel Class:3 star — Antoinette Hotel Kingston upon Thames 3*
Official Description (provided by the hotel):
Overlooking meticulously maintained gardens, The Antoinette is the largest & most established Hotel in The Royal Borough of Kingston upon Thames with over one hundred bedrooms, secure car parking for 100 cars, landscaped gardens.The Antoinette Hotel is located in a quiet residential area just 10 miles (16 km) outside central London, 10 minutes walk from the centre of Kingston and is only 15 minutes from central London via Surbiton station. ... more   less 
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