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All 9 Kingston upon Thames hotels

Brook Kingston Lodge Hotel

4.0 of 5 Hotel   |   94 Kingston Hill, Kingston upon Thames KT2 7NP, England
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Brook Kingston Lodge Hotel
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A recent review
4 of 5 stars reviewed 5 days ago
lot100 London, United Kingdom
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248 reviews from our community

Traveler rating
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    67
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Mother and I had a lovely afternoon tea. The staff were very friendly and attentive. The hotel itself could do with a little redecoration and clean. But as a rule a nice afternoon. There was plenty of sandwiches and scones which was good value . I would return here for an evening dinner .

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Norwich
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As my career dictates that I work on assignments in various parts of the country, it means that I use hotels and select hotels more than most. I was therefore delighted to come across the Kingston Lodge, where over the past few weeks I have enjoyed excellent customer service. This has been at breakfast, at dinner and in the bar.... More

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wakefield
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night in room going onto the central courtyard and was very comfortable. Breakfast was very good. Only negatives were bed was very soft and if staying on ground floor had to lug cases up and down too many stairs. Walls a bit thin and could hear occupants of adjoining rooms talking till all hours.

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for taking a moment to post your thoughts on your recent stay with us .I am very pleased that you enjoyed our courtyard garden and I will be delighted to pass your kind compliments regarding breakfast on to Chef . Should you return to stay with us in the future , please do not hesitate to ask as... More

Widnes, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked one night at a discount through an external booking firm and wanted to add a second night, I emailed the hotel who a agreed for us to stay an extra night paying the same again. The room was comfortable, clean, bed was very soft but cozy, some noise but this is expected in a hotel. 30 min walk to... More

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Kathryn Thank you so much for posting such a kind review following your recent break with us . I am pleased that our reception team particularly Conroy managed to accommodate your extended stay and that you managed to enjoy Kingston centre as well as the beautiful Richmond Park. I have asked my General Manager, to share your review with... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my friend, hotel fantastic. The manager couldn't be more helpful, room, food, service all superb! Ideal location for railway station for getting into London day pass only £8.90! We will return! Thank you Steph and Sue room 113

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Steph and Sue It is always a great pleasure for me to be able to read such kind and generous reviews as yours. I would like to thank you for taking the time to write about your recent stay with us at Kingston Lodge and I will be delighted to pass your appreciation on to the entire team at... More

Axminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my brother and his family for the Twickenham Convention and, having done a dummy run earlier in the year with my mum, I was pleased to be back. My room was pleasant, at the end of a corridor so very quiet and a nice comfy bed. Everything was clean too. The bedroom furniture needs a bit... More

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you so much for coming back to stay with us once again ,this time for the Twickenham Convention . I am pleased that all the staff looked after you so well and I will, of course ,be delighted to pass your kind words on to both Mairead and Chef . We all look forward to welcoming you and your... More

1 review
4 of 5 stars Reviewed 5 weeks ago

We stayed here for 3 nights using it as a base for travelling to Twickenham stadium every day, so we didn't actually spend too much time in the hotel itself. However the room we had was clean and pleasant, we had a lovely view of the courtyard, the only complaint was the matress it was too soft, like sleeping on... More

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for taking the time to review your recent stay whist you attended a function at Twickenham. I am very pleased that you found the Hotel friendly ,comfortable and convenient and can only apologise that the mattress in Room 311 was too soft for you. I am grateful for your feedback regarding this and have asked my General Manager... More

Kingston upon Thames, England, United Kingdom
1 review
5 of 5 stars Reviewed August 20, 2014

A huge thank you to everyone at Kingston Lodge Hotel for hosting my 40th birthday party. Kate was very helpful with the planning and the staff on the night were extremely helpful and efficient. The layout was perfect and the outdoor courtyard was perfect for a sunny evening. The canapés were very tasty and went down a great. A great... More

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

I am delighted to read that Kingston Lodge and our team headed by Kate provided the perfect backdrop for your birthday celebrations with family and friends. I will ,of course, pass your kind words on to Kate and Chef Simon personally. Our newly designed courtyard has been ideal for such occasions this summer and I am pleased that the unpredictable... More

Billericay, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 17, 2014 via mobile

Stayed with my husband for one night on 16th August. We had previously had email with hotel re our room requests but alas when we arrived after 4 different rooms shown we finally got what we had booked! But receptionist who dealt with us was very friendly & helpful along with all the other staff:) such a warm lovely &... More

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for taking a moment to post your appreciation of your recent stay with us . I am so sorry about the initial confusion regarding the room type that you and your husband booked .This is certainly unusual and I am extremely grateful for your very kind understanding and patience whilst the reception team resolved this for you .... More

worcester park
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

Had afternoon tea today at Kingston Lodge for 10 of us and I must say it was very nice indeed. Fantastic service by the staff , in particular the Irish waitress who couldn't do enough for us. Plenty of everything and she even put some in foil for us to take home with us. I have been for some very... More

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for your kind compliments following your afternoon tea with us. I am so pleased to hear that Sheila looked after you and your party so attentively during your visit and I will be delighted to pass your kind words on to Sheila as well as Chef. We all hope to see you back for afternoon tea in our... More

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Additional Information about Brook Kingston Lodge Hotel

Address: 94 Kingston Hill, Kingston upon Thames KT2 7NP, England
Location: United Kingdom > England > Surrey > Kingston upon Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brook Kingston Lodge Hotel 4*
Number of rooms: 63
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Also Known As:
Brook Kingston Hotel Kingston Upon Thames
Kingston Hotel Upon Thames
Kingston Lodge Hotel

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