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Brook Kingston Lodge Hotel

Certificate of Excellence
94 Kingston Hill, Kingston upon Thames KT2 7NP, England
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1 room 1 guest
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Brook Kingston Lodge Hotel
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372 Reviews from our TripAdvisor Community

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Traveler rating
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    103
    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (89)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (79)
All months
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stop here at least 3 times per month, very friendly, value for money😀, parking easy, good location, train station 15 min walk, reasonably priced, food is of a good standard, very friendly staff, nice touch with the coffee to go on free, very clean, never had a problem

Was this review helpful? Yes
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Steven As always it is a great pleasure to welcome you to the Brook Kingston Lodge Hotel and I am delighted to read that the General Manager ,Nitish Ummat and his team take such excellent care of you. I am pleased that you find the Hotel so convenient for your work commitments locally and I would like to thank... More 

Norwich
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am a regular business visitor to South West London and have stayed at The Kingston Lodge several times. Recently, I have noticed that the already very good menu in the restaurant has got even better!!! The service levels remain excellent and whilst all the staff are great, I have to mention that the main 'power house' to this is... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Andy I am really pleased to read that you continue to enjoy staying with us at the Brook Kingston Lodge Hotel each time you are in Kingston. The General Manager, Nitish Ummat and his team always try to ensure that everyone who stays ,really considers the Hotel to be their home from home whilst they are working away .... More 

Lincoln, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel, staff helpful and friendly, good good and room was a wonderful size for a family would really recommend it for stays in the local area and for trips into the city. Also stay here regularly for business purposes which made the instant first choice for a family weekend away.

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Sian Thank you for returning to stay with us over the weekend with your family and for reviewing your stay so kindly on this site. I am delighted that Nitish and his team looked after you so well once again and I do hope that you all had a relaxing break together, it will be my great pleasure to... More 

Oxfordshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Fantastic place to stay , food was excellent and all staff were extremely friendly and polite. Can highly recommend this hotel , I have stayed in others in the area and this was just perfect for me - thank you I will certainly return

Review collected in partnership with this hotel

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

It is wonderful to read that you enjoyed your recent stay with us at the Brook Kingston Lodge Hotel. It is very rewarding for Nitish and his team to know that you appreciated theirs efforts to welcome you and make your stay comfortable. Thank you for both your very kind review and recommendation of Kingston Lodge on this site .... More 

Kingston upon Thames, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I came here for my hen do for a murder mystery dinner that my bridesmaid had organised...I didn't say anything at the time due to all the effort that the girls had put in but when they told me what had happened I was horrified! The girls had booked months in advance to have the hen take place in one... More 

Was this review helpful? Yes 4
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

This review relates to an event organised for this Hen Party by an outside agent at the Brook Kingston Lodge Hotel in October 2014. All matters arising were resolved at the time between all parties, and in good faith all agreed and appropriate compensations were made. More 

Brussels, Belgium
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice, rooms are comfortable, and the staff very friendly yet the place could use some upkeeping. Carpets in the common areas could use a wash/change, same with connecting doors. Trash/left overs left outside rooms could have been picked up quickly rather than staying in front of the door for the entire day, and last but not least,... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for reviewing your recent stay with us at the Brook Kingston Lodge Hotel and I am delighted that Nitish and his team made you both feel very welcome during your stay. I appreciate the time you have taken to write your remarks and views, as , of course ,we do rely on these to improve our standards and... More 

Stourbridge, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Having found the hotel on the internet, we made a risky booking of 10 rooms for extended family and friends so we could all be together for our son's wedding. What a great find! Nothing was too much trouble for the staff, everything we asked for was delivered with courtesy and warmth, the layout of the hotel made for easy... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Elisabeth Thank you for choosing to stay with us at The Brook Kingston Lodge Hotel . I am delighted to read that you found the Hotel perfect for you and your family to relax comfortably together as you prepared for your son’s wedding. The courtyard is indeed a wonderful meeting point , especially at this time of the year... More 

Kingston upon Thames, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My review of this Hotel, is based on the many times I have booked the large room downstairs from the bar... This opens-up to the delightful garden with many plants to view. (in the cool cool cool of the Evening) There's a song there somewhere) The last few years I have done 2 a year.. For instance, last year my... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Rolando Thank you so much for reviewing the family events and functions that you have organised with us at The Brook Kingston Lodge. I know that both Kate Taylor our Conference and Banqueting Manager and Nitish Ummat , our General Manager were delighted to read your very kind review today and I would like to add my personal thanks... More 

Manila, Philippines
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a comfortable one night stay in the hotel. The hotel is quite fine, the receptionist was really polite and helped us bring our luggage to the room. The food was good and the restaurant attendants were really nice.

Was this review helpful? Yes
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Anne Thank you for reviewing your recent stay at The Brook Kingston Lodge Hotel and I am very pleased to read that you found the staff welcoming and attentive. Chef will be very happy to learn that you enjoyed dining in the Atrium restaurant and I have asked him to pass your kind compliments on to his team. Thank... More 

Rugby, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After working in Kingston for 6 months, I recommend Kingston Lodge Hotel as a great relaxed home from home. It's been my 2nd home and I've been made most welcome by the friendly and helpful staff. The courtyard garden has been lovely in the sun especially on BBQ tuesday nights. Great place to unwind after the working day. My wife... More 

Was this review helpful? Yes
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Mark It is wonderful to read that you have found the hotel and staff so welcoming for extended time that you have been working away from home. I am delighted that Nitish and his team have looked after you so well and that you have found the courtyard a relaxing place to sit and enjoy the summer evenings and... More 

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