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All 9 Kingston upon Thames hotels

Brook Kingston Lodge Hotel

4.0 of 5 Hotel   |   94 Kingston Hill, Kingston upon Thames KT2 7NP, England
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Brook Kingston Lodge Hotel
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A recent review
3 of 5 stars reviewed yesterday
Claire C London, United Kingdom
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290 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
59 reviews 59 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were unfortunate enough to stay for one night at the hotel when it had a large 'do' on. If we'd been warned about this when booking, I might not have been so disappointed to find that we couldn't eat in the restaurant, although the reception staff did set a table up for us in the bar / lobby. Check... More 

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Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have had the pleasure of staying at the Kingston Lodge on a number of occasions whilst on business and I can not recommend the hotel highly enough from the meeting you enter the hotel you are greeted by a genuine smile which relaxes you the rooms are always immaculately clean and extremely well presented. the staff in the restaurant... More 

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Ipswich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needing a one night stay in Kingston I opted for the Kingston Lodge as the reviews on here are good and to be honest I was not disappointed. It is in a great position with good food, great staff and it makes a change to be able to park outside the hotel and not have to walk. I can highly... More 

Was this review helpful? Yes 1
NitishU, General Manager at Brook Kingston Lodge Hotel, responded to this review

Dear Mr. Ross It was a pleasure to welcome you to the Hotel yesterday and I would like to thank you personally for both your custom and for posting such a kind review following your stay . I am pleased that you found the Hotel convenient with easy and ample parking. But most importantly I am delighted that my team... More 

London, United Kingdom
Top Contributor
76 reviews 76 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having booked an afternoon tea experience we were promised a luxury afternoon tea in a traditional setting. Here is why I have scored this experience a low 3 out of 5 making an average and not worth the £34.99 paid from the third party gift experience organiser. The tea was served in a metal tea pot but unfortunately tasted like... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear SJoell Thank you for visiting us for Afternoon Tea recently . Whilst I am very pleased that you enjoyed the scones and cakes made by Chef , I hope that you will accept my apologies for your disappointment in the sandwiches that accompanied them . This should have been more than an average experience for you and I have... More 

Glasgow
1 review
4 of 5 stars Reviewed 2 weeks ago

Had the pleasure of staying here at the beginning of January. Check-in was quick and efficient. Some aspects of the room/decor are a little tired looking; nothing that some minor decorating wouldn't correct. Room service was prompt and the food was good value for money. Had a good nights sleep in a comfy bed. The staff here are extremely pleasant... More 

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NitishU, General Manager at Brook Kingston Lodge Hotel, responded to this review

Mr. Thomas Thank you not only for choosing to stay with us here at the beginning of the New Year but also for posting such a kind review. I am very pleased to read that you enjoyed your visit and that all of my team made you feel very welcome. I appreciate your honest feedback regarding the decor in some... More 

Adelaide, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little out of Kingston, and a tad further than the 600 metres from Norbiton railway station, but, there is a 24 hr bus device into Kingston...and a very regular service to the railway station. Excellent staff, lovely bar/ lounge atmosphere, a warm and friendly hotel. Rooms comfy, probably a bit dated, but ours had a balcony looking onto courtyard... More 

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NitishU, General Manager at Brook Kingston Lodge Hotel, responded to this review

Dear Ms. Mary. It is always lovely to read and also for me to be able to tell my team that our guests have enjoyed their stay with us .I am delighted that you found the in Hotel a perfect location with excellent travel connections for your visit and I do hope that you will visit us again soon, perhaps... More 

Warrington, England, United Kingdom
Top Contributor
74 reviews 74 reviews
50 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 night stay in January. Check in was fast and efficient, staff are very friendly and welcoming, rooms are comfy and well equipped. There is a good choice of food from the bar and restaurant which is reasonably priced, well cooked and tasty. Breakfast is great with a good continental selection and cooked to order full English (or choice). Check... More 

Was this review helpful? Yes
NitishU, General Manager at Brook Kingston Lodge Hotel, responded to this review

Dear Mr. Phill Thank you so much for reviewing your stay with us this month as I am very pleased read that you found the Hotel comfortable and suitable for your business needs whilst in Kingston. One of the most rewarding aspects of my role is to be able to tell my team that their attention to detail and polite... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This was a SuperBreak Christmas offer which was booked in August 2014 for 6 adults. Upon arriving we were very impressed by the hotel, the cleanliness, the size of the rooms and the friendliness of the staff. However, unfortunately things then started to go alittle wrong, we all ordered prawn rolls on the afternoon of Christmas Eve to then find... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

I was obviously concerned to read that although you were delighted with the Hotel and our staff, that our Christmas Day Luncheon proved to be an overall disappointment to you and your family. I appreciate your feedback regarding the levels of service and menu discrepancies you experienced and hope that you will accept my personal apology if this served to... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel with my family for the New Year Celebrations, it was very good experience. The food choice from the NYE menu was very tasty and excellent value for money, the party went with a swing to welcome in the New Year, before retiring to bed around 1.30pm and waking up to a good hearty breakfast.... More 

Was this review helpful? Yes
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you so much for choosing to see in 2015 with us at The Brook Kingston Lodge Hotel and for your very kind review on this site. I am delighted to read that you enjoyed the food and the party atmosphere throughout the entire evening .It will be my pleasure to pass your kind compliments on to Nitish to share... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As a regular visitor to Kingston I stay at the Brook Lodge. When entering the hotel there is always a warm and welcoming atmosphere. Nitish and the team are very friendly and helpful. There is a very homely feeling in the hotel. The bedrooms are comfortable and very clean. I would have no hesitation in recommending the Brook Kingston Lodge.

Was this review helpful? Yes 1
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Elaine Thank you for continuing to return to stay with us at The Brook Kingston Lodge Hotel . I am delighted to read that Nitish and his team continue to make you feel at home and very welcome during your visits . Your lovely review and kind recommendation of the Hotel and the staff on this site is greatly... More 

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Additional Information about Brook Kingston Lodge Hotel

Address: 94 Kingston Hill, Kingston upon Thames KT2 7NP, England
Location: United Kingdom > England > Greater London > Kingston upon Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brook Kingston Lodge Hotel 4*
Number of rooms: 63
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Also Known As:
Brook Kingston Hotel Kingston Upon Thames
Kingston Hotel Upon Thames
Kingston Lodge Hotel

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