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Brook Kingston Lodge Hotel

Certificate of Excellence
94 Kingston Hill, Kingston upon Thames KT2 7NP, England
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Brook Kingston Lodge Hotel
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Brook Kingston Lodge Hotel
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331 reviews from our community

Traveler rating
    115
    92
    77
    32
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Not only is the Brook Kingston hotel well located, clean and full of character but the staff is very friendly and extremely accommodating. I brought a group of 15 seniors from Canada and they were well taken care of every minute! The meals were excellent quality and with lots of choice. My group had breakfast daily for 6 days and... More 

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NitishU, General Manager at Brook Kingston Lodge Hotel, responded to this review

Dear Sherry , It was our pleasure to look after you and your party during your recent visit from Canada and I am pleased that my team made you feel most welcome throughout your stay . I will ,of course ,pass your personal thanks on to Sheila and Chef and I do hope that we will have the opportunity to... More 

Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Staff were good but the disappointment was the breakfast. Value sausages, bacon was too salty,hash brown too greasy. Otherwise our room was clean up to the required standard. We had particularily asked for ground floor room but got one on the basement. There were so many flights of steps to our room..

Review collected in partnership with this hotel

Was this review helpful? Yes
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for choosing to stay with us at The Brook Kingston Lodge Hotel and I am very pleased to read that you found your courtyard room comfortable. I appreciate your feedback regarding breakfast and will look into your comments with both my General Manager and Chef. Kind regards Denise Ummat More 

Pano Lefkara, Cyprus
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

we really enjoyed our short stay at Kingston Lodge. The staff were very polite and efficient and most welcoming. Our room was very comfortable and clean. We must recommend the breakfast. Everything was cooked to order and was perfect, nothing to much trouble and plenty of coffee too. The hotel lounge is a very relaxing place to have a drink... More 

Review collected in partnership with Amoma.com

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Christine Thank you so much for choosing to stay with us on this occasion and it was a pleasure for us to look after you during your visit to Kingston . I am pleased that you found the hotel convenient and comfortable and that Nitish and his team looked after you so well . Naturally, I have asked him... More 

Honiton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very convenient and friendly hotel. Rooms clean and comfortable. Would have liked better information on buses (from outside the hotel) and trains from Kingston. Shower controls not conveniently placed.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

I am pleased to read that you enjoyed your recent weekend break with us and that you found the Hotel both convenient and comfortable during your stay .It is very unusual for the reception team not to be able to answer all your questions regarding the local buses and trains and I am really sorry if this caused you any... More 

Chichester, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a small hotel reasonably located for Kingston and Richmond Park. We used to stay here quite frequently, but have not needed to for several years now. I would say that little has changed over the past 10 years, including the room décor - that said, the room was fine, though the bathroom was a little dated. There is... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you for deciding to return and revisit us at The Brook Kingston Lodge Hotel and I am delighted to read that you found the Hotel a comfortable and convenient base for your most recent stay in Kingston. I am pleased also, that Nitish and his team looked after you so well and I would like to thank you for... More 

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff in this hotel are very friendly. I was pleased when I arrived to my room and it was very clean and tidy. The evening dinner menu has lots of choice. I was pleased I could find a parking space as there was plenty. The breakfast is hot when it arrives and it doesn't take long before your order... More 

Review collected in partnership with this hotel

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear David Thank you for taking a moment to comment so kindly on your recent stay with us at The Brook Kingston Lodge Hotel . It is was a pleasure to look after you on this occasion and I will, of course ,pass your kind comments on to all my team later this morning. I am delighted to read that... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

It is a very nice little hotel and the personell is absolutly friendly and anticipating. There's a bus station in front of the hotel so you can reach your destinations easily. And if you want to go by train, it's just a few minutes to walk. It's no problem to get to the centre of London. We really enjoyed our... More 

Was this review helpful? Yes
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Thank you so much for choosing to stay with us at The Brook Kingston Lodge Hotel and for taking a moment to review your visit so kindly. I am pleased to read that you found the Hotel conveniently located and the staff very welcoming and attentive to your needs throughout your time with us. It will be my pleasure to... More 

Brighton , East Sussex
Top Contributor
80 reviews 80 reviews
80 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed a few times on business. Lovely hotel, great bedroom, very comfortable , great TV and decent bathroom. Had bar meal on both occasion, really good quality, nice bar area plenty of seating. Free Wi-Fi that's a really good signal no problem with connection and it working , plenty of parking right outside. The staff at this hotel are... More 

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DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

I am delighted to read that each time you visit and return to stay with us at The Brook Kingston Lodge Hotel that you find our rooms, location and facilities ideal for all your business needs. I am also pleased to read that you find the bar a very comfortable place to relax at the end of the day and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed at Kingston Lodge and once again it was perfect. The room was very nice, we didn't have dinner but did have breakfast which was good. The hotel was in an ideal location for us as we were going to Chessington which was only 4 miles from the hotel. I would definitely recommend... More 

Was this review helpful? Yes 1
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Neive I would like to thank you personally for returning to stay with us at The Brook Kingston Lodge Hotel and for your lovely feedback and very kind recommendation of the Hotel on this site. I am delighted that you found the Hotel perfect for your family day out at Chessington World of Adventures and that our breakfast set... More 

Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

first time at the hotel as the company usually book me up the road , i found the welcome great and felt looked after, decent draft pale ale behind the bar and the benchmark fish and chips excellent as use cod. Decent room and unlike the place up the road the hot breakfast is availible from 7am , will certainly... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear John , Thank you for choosing to stay with us recently and for your very kind review of the Brook Kingston Lodge Hotel. It was our pleasure to be able to look after you on your recent business trip and I am delighted that you found our choice of ales and the “fish & chips “ so inviting. I... More 

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