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Grayshott Spa

Headley Road | Grayshott, Nr Hindhead, Grayshott GU26 6JJ, England
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Grayshott Spa
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Grayshott Spa
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313 reviews from our community

Traveler rating
    134
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    57
    36
    27
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nottingham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My friend and I booked Grayshott the day before we arrived, with great expectations for our Spa break. That evening, I was rather surprised to see so many mixed reviews, especially as it had not been cheap. On arrival , Grayshott looked homely and peaceful. Reception was very quiet, a little sparse but we received a warm welcome and our... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been going to Grayshott spa since 1991and seen and experienced its development along the way. I did the "digestive regime" two years ago and it revolutionised my diet - I thought I knew a lot of stuff but this regime was way more than that - great lectures, incredible support from the team and my digestive tract was... More 

Was this review helpful? Yes 2
Surrey England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 13, 2015

Took my mother for her birthday for a weekend treat. The buildings and rooms whilst grand are very dated and uncared for and even more so are the grounds. Totally un-kept and unloved. The weather was amazing and a time that we could have sat on the patios and by the pool, and there was no facilities to do this.... More 

Was this review helpful? Yes 3
Peter W, General Manager at Grayshott Spa, responded to this review

Dear sashaSurrey Thank you for your review following your weekend stay with your mother. I am glad that you enjoyed your treatments and the spa food and that you considered the staff ‘first class’. We take great pride on the caring nature and professionalism of all our staff. As you will appreciate, Grayshott is an old building with a rolling... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2015

I have just spent a week at Grayshott Spa on their 7 day health regime. I arrived tired, stressed and having spent most of this year eating completely the wrong foods bloated and always thinking about the next meal or snack. I have left today feeling energised,healthy,educated and completely inspired to follow all the digestive health principles I have been... More 

Was this review helpful? Yes 1
Peter W, General Manager at Grayshott Spa, responded to this review

Dear OffToMalta Thank you for your kind words following your stay on our Health regime. I am delighted that you found our 7 day Health regime so inspiring and beneficial to your health. After guests have been on the regime, our Health Consultants have recorded significant weight loss and improvements to health, with reduction in joint pain, lowering of blood... More 

London
Top Contributor
62 reviews 62 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 30, 2015

Should have known better as before even arrived I tried to book a last minute Spa day for myself & a friend on the Sunday morning for the next day - called Reservations 3 times & just got ansaphone message saying they were currently busy... So on 3rd call left my name & no. For a return call. Nobody called... More 

Was this review helpful? Yes 6
Peter W, General Manager at Grayshott Spa, responded to this review

Dear Smiler10London Thank you for your review. I am sorry for the difficulty you incurred in booking your spa day. Our Reservations and Spa Scheduling departments are closed from Saturday evening through to Monday morning. The out of office message informs all callers of the office hours. We did have an issue with one of our boilers on the morning... More 

Chichester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Excellent stay at this spa. It was a great way to wind down after a busy year. The staff couldn't have been more helpful. The treatments were excellent. Food was outstanding. Met some really nice people here too.

Was this review helpful? Yes 1
Peter W, General Manager at Grayshott Spa, responded to this review

Dear PJC57 Thank your for your kind words. I was delighted to read that you had enjoyed your Christmas stay at Grayshott and that you had singled out the staff, treatments and food for praise. We look forward to your return in the near future. Kind Regards Peter Wood General Manager More 

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 21, 2015

A real shame. I called to make a reservation for an one night spa break and got a quote for 222GBP. I asked if they wanted me to put down my details or if I could call my friend to check when she would prefer the treatment - when I called back I was told they had no availability that... More 

Was this review helpful? Yes 3
Peter W, General Manager at Grayshott Spa, responded to this review

Dear reb1978 Thank you for your comments. I am sorry that we were not able to accommodate yourself and your friend on a late booking for a one night stay at Grayshott. Unfortunately, the date on which you had wanted to stay, our treatments were fully booked. The treatment slots to which you refer were prior to your arrival, reserved... More 

Jersey
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 17, 2015

We joined the grayshot shot spa on the Regime which lasts a week. You are on a no Starch, grain, gluten and dairy diet. So plenty of protein, vitamins and minerals. Sounds tough but although the meals are precise, they are really tasty and you do not feel hungry even on the two semi-fast days. Everyone on it looses weight,... More 

Was this review helpful? Yes 3
Peter W, General Manager at Grayshott Spa, responded to this review

Dear BigglesJersey Thank you for your review and recommendation. I am delighted that you enjoyed your stay on our 7 night digestive cleansing Health regime. We have now had many hundreds of guests benefit from stays on the regime. Our Health Consultants continually record significant weight loss and improvements to guests’ health, with reduction in joint pain, lowering of blood... More 

Surrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2015

I've just returned from a two night stay at Grayshott Hall with my husband this weekend. I really had high expectations having read some nice reviews, and although we had a nice weekend we both felt slightly disappointed with our stay overall. There are lots of good points, it's a lovely location and all the staff were warm and friendly.... More 

Was this review helpful? Yes 13
Peter W, General Manager at Grayshott Spa, responded to this review

Dear lisafizzy Thank you for your review following you and your husband’s stay at Grayshott. We are always very careful to promote Grayshott as a Health spa, a place for well-being, with healthy spa cuisine, therapeutic treatments, exercise and relaxation classes and health lectures. We are not a hotel with treatment rooms; we are a health spa, where visits are... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed March 8, 2015

I had an enjoyable and relaxing 4 night stay at Grayshott Spa that felt like home. The staff were professional, helpful and unobtrusive. The food was healthy and tasty. The spa staff were excellent and provided the best possible spa treatments for me considering that I have been recovering from cancer treatments. The indoor swimming pool was well looked after... More 

Was this review helpful? Yes
Peter W, General Manager at Grayshott Spa, responded to this review

Dear Angela T Thank you for your review following your stay on our ‘Nurture & Support’ 4 night post cancer treatment break. The inclusive ESPA treatments have been designed to relax, nourish the body and strengthen the immune system, and I was pleased to read that these, together with our spa cuisine and supportive staff, had the desired effect. I... More 

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