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Mercure Farnham Bush Hotel

3.0 of 5 The Borough, Farnham GU9 7NN, England
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Mercure Farnham Bush Hotel
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Mercure Farnham Bush Hotel
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310 reviews from our community

Traveler rating
    56
    98
    84
    47
    25
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49
102
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74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Mercure Farnham Bush Hotel
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UK
Contributor
15 reviews 15 reviews
13 hotel reviews
92 helpful votes 92 helpful votes
2 of 5 stars Reviewed November 25, 2011

The Bush is very centrally located in the pretty town of Farnham. The core of the hotel comprising the public areas are in an old and very pretty building whilst the accommadtion is in an attached part that dates from the 70's or 80's. Overall this is a pretty grim place sadly, with nice but clueless staff and no evidence... More 

Was this review helpful? Yes 2
Gloucestershire
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 21, 2011

Slightly dated and a lack lustre feel about the place but cosy none the less! Stayed for one night whilst visiting Farnham for a weekend. Ideal situation in the heart of the town. Mediocre room with very comfortable beds with crisp white cotton linen. Room in newer extension with view over garden...pleasant view and so quiet considering it's proximity to... More 

Was this review helpful? Yes 1
BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Suseyg, We very much appreciate your comments regarding your stay at Mercure Farnham Bush. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all our staff. I have also passed your concerns regarding the bathroom to our housekeeper... More 

Fareham, United Kingdom
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 13, 2011

Me and my girlfriend decided to stay here after comming accross this hotel and am glad we did. Even before i arrived at this hotel we recieved good customer service, i had e-mailed them and they were very quick and very informative with their replies which was great. Upon our arrival we were greeted by friendly staff and check in... More 

Was this review helpful? Yes 1
BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear C8bondUK, I very much appreciate your comments regarding your stay at Mercure Farnham Bush. It is always a pleasure to receive positive feedback. I have shared your comments with our team and I am sure that this feedback will serve as an encouragement to us all. Thank you again for sharing your experience, and I hope to welcome you... More 

A TripAdvisor Member
3 of 5 stars Reviewed November 4, 2011

Very cosy countryside hotel, good location, good parking possibilites. Good service. BUT. Bathroom facilities were out of date. To flush the toilet you need a right technics and/or good luck. There was no handshower. Breakfast was ok even thought it used to be much better, more fruits, berries, cheeses etc. I have been visiting there few times during 3 last... More 

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BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Farnham Bush. It is always a pleasure to receive positive feedback. I haved shared your comments about nreakfast with our Food and Beverage team as well as your comments about the bathroom facilities with the Housekeeping and Maintenance teams. We appreciate your feedback, and I hope that... More 

Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2011

we have stayed here three years in a row - this time was even better as we had a ground floor room - very modern and gorgeous bathroom - we have previously stayed in the older part and appreciated it was in need of an update although very clean. The breakfast is outstanding and when we have had dinner it... More 

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BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Kim b, We very much appreciate your comments regarding your stay at Mercure Farnham Bush. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff. Thank you again for sharing your experience, and I trust your next... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 24, 2011 via mobile

We stayed here to be local for a friend's wedding. We were initially attracted to the hotel by the photos on The Mercure website and central location. We stayed in a "Privilege" room, which in itself was pleasant, however we were disappointed to find limited basic toiletries. We stayed for 2 nights and housekeeping failed to make the room up... More 

Was this review helpful? Yes 2
BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Poljam, Thank your for taking the time to tell us about your stay at Mercure Farnham Bush, but I very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to... More 

London, Uk
Top Contributor
50 reviews 50 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 10, 2011

I was here on a long stay with work. I wanted to like this hotel (the room was nice enough) but never quite took to it. The biggest disappointments were the cleaning service (only changed my sheets once in 9 days on day 5 and after I asked) and the room/dining service - was rare that room service answered the... More 

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BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Alexsw1, Thank your for taking the time to tell us about your stay at Mercure Farnham Bush, but I very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to... More 

London
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 7, 2011 via mobile

Very central location in Farnham, and sufficient parking. We had no trouble finding it as well, though navigating Farnham by car can be challenging. Hotel has some nice period features, and especially the bar area is nice. The hotel is fairly large, with what seem to be new and somewhat older rooms. We stayed in one of the newer rooms... More 

Was this review helpful? Yes 1
BUSHFarnham, Front Office Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Big_D74, We very much appreciate your comments regarding your stay at Mercure Farnham Bush. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you... More 

A TripAdvisor Member
3 of 5 stars Reviewed September 3, 2011

Service - issue with welcome drink as part of offer - 3 staff did not know of offer - made to feel like criminals and breakfast waiting times. Room - very nice room on 2nd floor, contemporary layout. Location - close to town but not noisy due to proximity to high street. Amenities - restaurant, lounge and bar as well... More 

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Additional Information about Mercure Farnham Bush Hotel

Address: The Borough, Farnham GU9 7NN, England
Location: United Kingdom > England > Surrey > Farnham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Farnham Bush Hotel 3*
Number of rooms: 94
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Also Known As:
Mercure Farnham Bush Hotel Farnham
Accor Bush Farnham
Mercure Farnham Bush Hotel Surrey

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