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Mercure Farnham Bush Hotel

The Borough, Farnham GU9 7NN, England
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1 room 1 guest
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Mercure Farnham Bush Hotel
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395 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gaborone, Botswana
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Completely blown away by the team here. Reine in reception overlooked, with great charm, my inability to book properly on line. She found us a lovely room, ready early, and even managed a club upgrade. Room service lunch arrives in minutes and is hot and delicious. Thank you. Cannot praise the place enough.

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Johannesburg, South Africa
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is a large one set in the center of the town. It is an old building and some of the rooms are in a desperate need of being refurbished. This hotel has no lift so if you have issues with stairs make sure you request a ground floor room. Initially we were given room 303 on the top... More 

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London, United Kingdom
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good bed and room but reception staff lets it down. We had a great rate. When we arrived, the reception desk had 2 ladies manning it. Both chose to ignore us. When I started speaking after waiting a few moments, I was asked to hold on by the senior person. There were no other customers around. We're given a room... More 

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London, England, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

Afternoon tea as a treat for mum and 3 sisters (a couple of hours peace away from the husbands and grandchildren). We had the classic afternoon tea. Sandwiches, cakes and scones with cream and jam served on a wooden structure. The tea was excellent (cheesecake phenomenal), deceptively filling. Surroundings idyllic and service was there but discreet. I recommend this as... More 

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Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your afternoon tea here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you enjoyed your afternoon tea and the service meet your expectations, I will pass on your comments to the team again thank you very much. We look forward to welcoming... More 

Devon, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

i stayed with my elderly mother last weekend and have to say the staff were so nice, patient and attentive to my 94 yr old mum, Steve at Reception helped with bags and walked my mother to room which they gave to her on ground floor as she could not manage steps. My Mum was delighted with her stay, thank... More 

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Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you had a great stay and your room met with your expectations. I will pass your comments on to Stephen and the team and once again thank you very... More 

Stourbridge
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

A family meal booked in advance for guests arriving long distances for a family wedding. The restaurant was empty, service poor and very slow, and the order was muddled, so someone ate after everyone else had eaten! Sorry No prosecco, so champagne was offered! At £12.95 Caesar salad consisted of mainly lettuce with a few slithers of Parmesan and chicken... More 

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Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel, I was saddened to read that the service and standards did not meet your expectations and rest assured I will be addressing the issues raised with the catering team.Should you wish to discuss this matter future... More 

Travelers are raving about these Farnham hotels

Ipswich, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed here for a wedding the week before and had a pleasant and comfortable stay we decided to return the following weekend on business as the hotel is very central for Farnham. How can two stays vary so much? We again booked a superior room which was supposed to have inclusive perks like a bathrobe and complimentary newspaper. We... More 

Was this review helpful? Yes 1
Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel. I was saddened to read that you stay was not as enjoyable as your last visit. I understand that you were in Room 105 which is one of our privilege rooms and therefore should have been... More 

London, United Kingdom
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very efficient staff and nice room. I took advantage of the breakfast in bed the next morning by leaving my request card on the door. I wasn't disappointed either! Beautifully cooked. Very hassle free stay. My only gripe was the bar service was very slow.

Was this review helpful? Yes
Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review following your stay with us here at the Mercure Farnham Bush Hotel . I was pleased to read that you enjoyed your stay and enjoyed your breakfast in bed . I will pass your comments onto the team here and we look forward to welcoming you back soon. Kind regards... More 

Carshalton, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On arrival the car park was full and staff's only suggestion was to 'park at Sainsbury's' where you of course pay charges until 6pm! This despite a sign at the entrance to the car park re non residents being able to pay £5 to park there! I appreciate Farnham parking is difficult but surely residents should get priority, particularly as... More 

Was this review helpful? Yes 1
Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you for your comments on Trip Advisor regarding the car parking at the hotel. As we state on our confirmations car parking is complimentary but subject to availability and on this occasion with the hotel full and also a wedding taking place the car park was full. However I fully take on board your comments regarding how... More 

Spalding, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed for 2 nights , very friendly staff , good breakfasts. Had one meal in food good, but we were the only guests in the restaurant bit soulless in the resultant . Not modern but we liked it , good value. Bar area and reading rooms. Good location in the centre of town. Would stay again.

Was this review helpful? Yes
Paul M, Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you had a great stay and your room met with your expectations. I will pass your comments on to the team and once again thank you very much. We... More 

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