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All 4 Farnham hotels

Mercure Farnham Bush Hotel

3.0 of 5 Hotel   |   The Borough, Farnham GU9 7NN, England
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Mercure Farnham Bush Hotel
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Ranked #3 of 4 Hotels in Farnham
A recent review
4 of 5 stars reviewed 3 weeks ago
peter L Bolton, United Kingdom
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303 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens, Greece
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Okay, I don't really need to write about the dirty carpets, or the old, almost not functioning bathrooms because it seems that everybody noticed. Yes, it's all true. But my room also had a fake fireplace painted on the wall. So people, that beats everyone! PS: If you are visiting for a wedding too, make sure you book your taxi... More

Was this review helpful? Yes
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you for your feedback regarding your stay at the Mercure Bush Hotel in Farnham. With regards to your comments about the general condition of the Hotel we are always trying to maintain and improve the look and feel of the property and are working hard on a continual path of improvement. I will address the comments you... More

London, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for our friends wedding and were very disappointed. I've definitely stayed in better travellodges than this. This hotel clearly benefits from being near the nearby wedding venue in Farmham as they don't seem interested in impressing you once you get here. The room was dirty and tired looking, particularly the bathroom. They haven't even bothered to try... More

Was this review helpful? Yes 3
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you for your feedback regarding your stay at the Mercure Bush Hotel in Farnham. We are sorry that your were disturbed as a result of the squeaky floor boards and the noise people where making above you. I would also like to apologise for the shower not working correctly, and I understand your where offered another room... More

Bolton, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is another very old inn, very nice inside, the rooms were of a good standard for the price, all the facilities were good, again the food seems to let a lot of the higher priced hotels down, always not quite what it should have been (still nice). Staff were friendly a bit thinly spread around the restaurant and... More

Was this review helpful? Yes
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review following your stay here at the Mercure Farnham Bush Hotel. It was a pleasing to hear that you found the staff to be friendly but I would like to apologise for the time it took for you to be attended to. We look forward to seeing you again in the... More

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at this lovely Hotel a week ago for one night on a Saturday night. We were given Room Number 30 which we highly recommend. Really spacious, huge bathroom, and lovely view of the courtyard with a fountain. The Room was very quiet, so we were very happy as this is always very important for us. The breakfast in... More

Was this review helpful? Yes
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review. It was a pleasure to read that you enjoyed your stay with us and I will pass on your comments to the entire team. We look forward to seeing you again in the future. More

Yeovil, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have previously reviewed the Bush and raised some issues with regard to cleanliness and the state of decoration etc. I am pleased to say that the hotel has rectified many of the issues and I thoroughly enjoyed my visit. Service was excellent and the cleanliness and decor was of a high standard.

Was this review helpful? Yes 1
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review. it was a pleasure to read that you are a regular guest here at the Mercure Farnham Bush hotel. It was positive see that you noticed we have improved our cleanliness since your last stay. Please be assured we take the comments of our guests seriously and always act upon... More

Newcastle upon Tyne, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You expect a high standard of hotel with a Mercure, and this place didn't disappoint. It was charming, staff were friendly and breakfast was great. But for almost £130/night, the room was completely bog standard and quite old fashioned. There was a small bathroom with acceptable shower over the bath, and a small-ish room with small double bed. There was... More

Was this review helpful? Yes
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review following your stay here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you found the hotel charming and appreciated its character. I do however apologise that you felt the room was a little on the small side and a bit old fashioned. It was a... More

Munich, Germany
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 16, 2014

I have stayed at this hotel many times over the years and always enjoyed it. This time around I was shocked at how rundown it had become, really poor service at breakfast and lack of ability to control temperature in the room. Reception staff were great, bar staff were great location is perfect and the building has some history. I... More

Was this review helpful? Yes 3
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for you recent feedback regarding your stay here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you have stayed at the hotel several times before and that the reception and bar team where great. I do apologise that we fell short in providing the same great service for your... More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

In an old building like this there are going to be creaky floorboards, wonky corridors and threadbare areas of carpet, but also beamed room, lots of character and a sense of long past generations who have been here. If history and atmosphere don't appeal to you and you want modern luxury, this may not be the place for you. The... More

Was this review helpful? Yes
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your feedback after your recent stay here at the Mercure Farnham Bush Hotel. it is always a pleasure to here that the staff where found to be helpful and friendly and the breakfast excellent . Although the property id in fact full of charm and character please be assured we are addressing the... More

Seaview, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 11, 2014

I booked the Bush Hotel due to its central location good parking and its website. On arrival we were greeted by a very polite and friendly receptionist. But from there it was down hill. The corridor floors were covered with thread bare carpets with several holes in them. The room was extremely dated and had a very tired decor. The... More

Was this review helpful? Yes 3
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review after staying with us here at the Mercure Farnham Bush Hotel. I was pleased to read that you found the staff polite and friendly but apologise that the room did not meet with you expectations. We are on a continuous path of improvement with regards to our rooms and will... More

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Additional Information about Mercure Farnham Bush Hotel

Address: The Borough, Farnham GU9 7NN, England
Location: United Kingdom > England > Surrey > Farnham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Farnham Bush Hotel 3*
Number of rooms: 94
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Also Known As:
Mercure Farnham Bush Hotel Farnham
Accor Bush Farnham
Mercure Farnham Bush Hotel Surrey

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