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All 4 Farnham hotels

Mercure Farnham Bush Hotel

3.0 of 5 Hotel   |   The Borough, Farnham GU9 7NN, England
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53%
Ranked #2 of 4 hotels in Farnham
A recent review
4 of 5 stars reviewed 1 week ago
Steve S Lake Forest, California
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280 people have reviewed this hotel

Traveler rating
    53
    91
    75
    41
    20
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48
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Surrey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked this hotel some while ago as we were attending a wedding, mercifully held at another venue. Upon arrival, the place appeared grubby with worn, stained carpets and a scruffy reception area. The room we were allocated was similar with dirty carpet, jaded furniture and the worst pillows we have ever had to endure. The corridors were dark and... More

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Lake Forest, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed at the Bush in Farnham several times because of the country atmosphere. I had a toliet not working and asked to have it fixed on Tuesday Morning, that evening the toilet was not working, when the Maint Man came up to check I was told that the valve needed replacing and that he would not do this... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 1
manchester
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A very pleasant stay at the Mercure Bush hotel. The location is good; right in the centre of Farnham, but big gardens and car park. There is the old inn, which is characterful, and a large extension running beside the gardens. Accor group- please consider replacing the 1st floor corridor carpet, as it is fraying, and sun-faded; a shame, as... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your kind review following your 2 night stay at the Mercure Farnham Bush Hotel. Your positive comments will certainly boost our staff motivation. We are pleased you enjoyed your entire stay. Thank you also for your feedback regarding the 1st floor carpets in the wing extension. These had been on order for a while and... More

Guildford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I were married at the Bush Hotel at the end of May 2014, we had a wonderful day and the hotel were fantastic. The staff couldn't have done anything more to make the day more complete than it was. The venue was just what we wanted, flexible enough to be indoors if the weather doesn't want to... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your recommendation of the Mercure Farnham Bush Hotel as an ideal wedding venue. We are very pleased that you enjoyed all aspects of your wedding. We look forward to welcoming you back for many more occasions in the future. Kindest regards, Tony Tijhuis General Manager More

London
Top Contributor
174 reviews 174 reviews
81 hotel reviews
144 helpful votes 144 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The good aspects: centrally located, near castle and shops. Parking- free to residents. Breakfast was also ok. The bad: service in general.. only 1 person on reception - although usually a second person around but not dealing with those waiting.. bar- very slow and lucky if you can find anyone. They are also not overly friendly and the receptionists did... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for taking the time to write a review following your stay. It is nice to see that you enjoyed the location of the hotel and our breakfast. We are sorry that you wouldn't recommend our hotel and will use your feedback to improve on our services. As our hotel has 94 bedrooms, please do feel free... More

Hampshire
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have used this venue, on a number of occassions, for informal business meetings. The last two occassions have been breakfast meetings; as the food is good and the tables adequately spaced for a private chat. The staff are attentive without being intrusive. We were still chatting as they started to lay up other tables for lunch, so we offered... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your kind feedback following several visits to the Mercure Farnham Bush Hotel. We are very pleased that you enjoy our service and our breakfast and I have passed on your feedback to the team, which boosts our staff motivation. Thank you also for your recommendations. We very much look forward to welcoming you... More

Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived late on a Friday evening and greeted by friendly staff on reception. The lady informed us the bar served food from 9-11pm which was a God send given our long journey. Upon entering the room on the 3rd floor (note no lifts in the hotel) we couldn't get in due to faulty keys but even when they were... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your review following your recent stay at the Mercure Farnham Bush Hotel. We are sorry for the shortcomings you received. Pleased rest assured that these will be addressed to improve on our service and product. We hope to be able to welcome you back to experience a hassle free stay in the future. To discuss... More

Durham
Top Contributor
71 reviews 71 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a wedding last weekend. It is in all honesty, an average to good hotel but nothing special. The room was fine apart from the blind being rickety and set at a 45 degree angle that had to be fiddled with for some time to get straight again. The room itself was OK but nothing more than you... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your review following you recent stay at the Mercure Farnham Bush Hotel. We are pleased that you enjoyed the setting and gardens of the hotel, as well as our breakfast offering. We take your feedback fully on board and hope to welcome you back in the future to experience further improvements to our facilities. Thank... More

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 28, 2014

As afternoon teas go this wasn't bad but it wasn't great either ..... very average. The cakes were shop brought apart from the scones that were the size of 50p pieces hard and flat. Plenty of clotted cream but the jam was the cheaper variety with no bits or flavour ..... The sandwiches were ample although the fillings a little... More

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TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your visit to have afternoon tea with us at the Mercure Farnham Bush Hotel. We are sorry to hear that you didn't enjoy the afternoon tea. We intend to go back to making all our cakes in house and hope this will help to regain a positive score in our guest experience. We have a... More

Penarth - Vale of Glamorgan - Wales
Top Contributor
85 reviews 85 reviews
14 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed July 16, 2014

WHY NOT? It is a beautiful building with a rich history. Part of the attraction for me was that I had been thrown out of The Bush Hotel in 1970 when I was an Art student at Farnham Art School (the reason being that I had long hair). My return was therefore a whimsical act of vengeance. I must say... More

Was this review helpful? Yes 2
TonyTijhuis, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your recent stay at the Mercure Farnham Bush Hotel. We are pleased that you enjoyed your stay with us. We will pass on your comments regarding the friendliness of the staff and good food to all involved, as we continue to strive to provide a great service to our guests. We liked... More

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Additional Information about Mercure Farnham Bush Hotel

Address: The Borough, Farnham GU9 7NN, England
Location: United Kingdom > England > Surrey > Farnham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Farnham Bush Hotel 3*
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Also Known As:
Mercure Farnham Bush Hotel Farnham
Accor Bush Farnham
Mercure Farnham Bush Hotel Surrey

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Amenities

Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mercure Farnham Bush hotel is located in the centre of Farnham, a very short walking distance from the railway station. The Hotel is only 15 minutes drive to Farnborough Airport, around 30 minutes from Heathrow Airport and 35 minutes from Gatwick. Thackery's Restaurant serves modern European cuisine, and the Coachman's Bar is a cosy spot for a nightcap. The 6 fully equipped function rooms can host varying events from small meetings in a boardroom style right up to 140 people for conferences, parties and weddings. ... more   less 
Number of rooms
94

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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