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Mercure Farnham Bush Hotel

3.0 of 5 The Borough, Farnham GU9 7NN, England
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Mercure Farnham Bush Hotel
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Mercure Farnham Bush Hotel
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333 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed for a night in a privilege room which had direct access to the gardens. Spacious comfortable rooms, spotlessly clean, can't fault it. Reception ladies Becca and Reine were just lovely and helpful. Breakfast was a well stocked buffet with the added extra of additional items you could order from the menu. All in all, a very good hotel.

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Terrance T Thank you very much for your recent review on trip advisor following your stay here at the Mercure Farnham Bush Hotel. I was very pleased to read that you enjoyed your stay, that your room was spotlessly clean and that the staff and in particular Becca and Reine made you welcome and that you found the breakfast... More 

Farnham, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our large dinner was looked after extremely well. Nothing was too much trouble. The staff were pleasant and courteous. Menu choices were catered for perfectly and everyone enjoyed themselves - What more could we ask.

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Phillip D Thank you very much for your recent review following your dinner function at the hotel last week. I was pleased to read that you enjoyed your event and that everyone was catered for and enjoyed themselves. We look forward to hosting any further events you may have and look forward to welcoming you back soon. Kind regards... More 

Farnham, Surrey
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I've lived in Farnham for a long time. The Bush could be a fantastic place to both stay and drink in. However! It needs a total refurb and to brought into the 21st century. The gardens are beautiful and this could be the 'go to' place in Farnham. Please update this fabulous place!!!

Was this review helpful? Yes 1
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Lizi Thank you very much for your recent review. I agree that the Bush Hotel is a fantastic place for local people to come and enjoy. We are always looking for ways to improve the look and feel of the Hotel and I have taken your comments on board. We are on a continual path of improvement and have... More 

Woking, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were married at the Bush Hotel at the end of January, we had a wonderful day and the hotel was absolutely fantastic. From our first meeting all the way through to the day itself, the staff were so helpful and accommodating. Special mentions to Sue Knight, the event coordinator for her friendly, efficient and professional support in the planning... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Hatty L Congratulations on your Wedding and thank you very much for your trip advisor review following your special day here at the Mercure Bush Hotel. It’s always a great pleasure to read such positive feedback and I will pass on your comments to the team. We wish you all the best for the future and look forward to... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visting in the area and decided to stay at this hotel as the location is perfect i think a facelift is needed but i must say the hotel is full of charm and very clean. I think for us the service sold this hotel very friendly and warm from the moment we arrived. The bar food was rather... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Christina S Thank you very much for your recent trip advisor review. I was pleased to read that you enjoyed your stay and found the staff to be warm and friendly which is what we aim to provide. I have taken on board your comments that the Hotel could do with a face lift and can say that we... More 

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel should be 4* - my boyfriend and I stayed here for valentines in a privilege double room. The room was absolutely lovely, comfortable double bed, two-seater sofa, lovely en-suite, flatscreen digital tv and more! Was extremely clean and in such a great location - literally in the centre of Farnham, walking distance to all local restaurants and pubs!... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Hindlemo Thank you very much for your recent review following your stay here at the Mercure Farnham Bush Hotel for Valentines night. I was pleased to read that overall you enjoyed your stay and apologise that you found the instructions for the air-conditioning confusing. We will look into this to see if can make them easier to understand. It... More 

Midhurst, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We wanted a night away from home but not too far in case we had to return. This hotel was ideal. We checked in and this was handled quickly and efficiently. The room was basic but that was all we required. However not all the sockets worked, the TV remote did not always work and the TV reception was dodgy.... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review following your stay with us here at the Mercure Farnham Bush hotel. I apologise that your request for additional tea bags was not dealt with and that the TV remote did not work along with some of the sockets in your room. I will ensure our maintenance team look into... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first stay here and we enjoyed it very much Great central location Staff are well trained and it shows! nothing was too much trouble Bedroom was clean and comfortable Our friends joined us for dinner the food was excellent it was my wife's birthday thank you for the cake! The service was friendly and attentive without being... More 

Was this review helpful? Yes 1
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent review. I was pleased to read that you enjoyed your stay here at the Mercure Farnham Bush hotel and will pass on your comments to the team that you found them to be professional and friendly. I am glad you enjoyed the birthday cake and that the bedroom was clean and... More 

Plymouth, United Kingdom
Top Contributor
69 reviews 69 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Hotel Mercure in Bristol last week and the difference between it and this Hotel that is part of the same chain, couldn't have been more dramatic. The Reception area is tired and needs redecorating whilst the dining room was appalling and lacked character with service to match. I got so fed up with waiting for someone, anybody... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent feedback regarding your stay here at the Mercure Farnham Bush Hotel . I apologise that you did not enjoy your stay with us and felt that the restaurant lacked Character and that the service you received was poor. I will be looking into the reasons for the shortfall in service and... More 

Surrey
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Telephoned to enquire and seek information for a one night stay for a relaxing get-away for my parter and I to celebrate our Anniversary. The assistant I spoke to was very hard to understand and spoke very quick which made me ask for the information to be repeated. I was looking for a Bed & Breakfast option as we were... More 

Was this review helpful? Yes
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your feedback with regards to your enquiry for an overnight stay here at the Mercure Farnham Bush Hotel to celebrate your Anniversary evening. I do apologise that you found the receptionist difficult to understand and that they were too pushy in trying to make you book at the time of your call. I... More 

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Additional Information about Mercure Farnham Bush Hotel

Address: The Borough, Farnham GU9 7NN, England
Location: United Kingdom > England > Surrey > Farnham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Farnham Bush Hotel 3*
Number of rooms: 94
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Also Known As:
Mercure Farnham Bush Hotel Farnham
Accor Bush Farnham
Mercure Farnham Bush Hotel Surrey

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