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Mercure Farnham Bush Hotel

The Borough, Farnham GU9 7NN, England
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Mercure Farnham Bush Hotel
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Mercure Farnham Bush Hotel
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367 reviews from our community

Traveler rating
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    94
    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gibraltar
Top Contributor
51 reviews 51 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely little hotel right on Farnham high street so a good location for the town for a few pubs & restaurants & the train station. The hotel is a bit old fashioned & the rooms a bit outdated however the staff were very accommodating. The bed was really comfy too.

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Melbourne, Australia
Top Contributor
404 reviews 404 reviews
52 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 1 week ago

It is also quiet and comfortable. It has a beautiful garden and a classic courtyard with a fountain. Its room is spacious, clean, quiet and comfortable - with modern amenities, having both bathtub and shower cubicle. It provides free WiFi with fast speed. The room is equipped with both heating and cooling air conditioning that really work. Its breakfast is... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you had a great stay and your room met with your expectations. I will pass your comments on to the team and once again thank you very much. We... More 

Bristol, United Kingdom
Top Contributor
52 reviews 52 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel via Trip Advisor due to the positive reviews and add that the prompt management comments obviously means that the reviews are important to the hotel to monitor the staff / service. We stayed Friday & Saturday,1st/2nd May for a family gathering nearby. The reception staff were polite and helpful, the room was clean with a nice... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you had a great stay and you enjoyed our breakfast selection. I will pass your comments on to the team and once again thank you very much. We look... More 

Selby, United Kingdom
Top Contributor
75 reviews 75 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Farnham does not have much competition when it comes to hotels and it is either the standard of The Mercure, which comes at a price, or a glorified B&B of which there are many. This hotel is of a certain age both in its outer brickwork and inner furnishings but there is certainly a charm about the place despite having... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay with us here at the Mercure Farnham Bush Hotel. It was a pleasure to read that you had a great stay and your room met with your expectations. I will pass your comments on to the team and once again thank you very much. We... More 

Kyiv
Top Contributor
55 reviews 55 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I attended a conference at the Mercure Farnham Bush Hotel and discovered a really lovely hotel. The building may be old - which adds to its charm - but it is absolutely up-to-date and comfortable. This hotel is just a short walk from the rail station, and right in the center of the little town of Farnham. There's good, free... More 

Was this review helpful? Yes 1
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for you Trip Advisor review following your recent stay with us here at the Mercure Farnham Bush Hotel. it was a pleasure to read that you enjoyed your stay and found the staff to be friendly and always willing to help . I will pass on your comments to chef praising the conference catering... More 

Plymouth, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was fine but service at dinner was poor and the food did not match the description on the set menu when it arrived. On top of that two other tables were tasting their wedding menus and hotel staff were clearly trying to sell wedding options. Our complaints were dealt with very well at reception but it spoiled our... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review. I was disappointed to read that your evening meal in our Garden Restaurant did not meet with your expectations and for this I apologise and I will discuss this with our food and beverage Manager. I was pleased to read that your room was fine and that you... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here before as very convenient location, decent bar and good breakfast. Delightful receptionist with great sense of humour upgraded us (as am awaiting hip operation so mobility an issue) to ground floor king size. Nice room with great outlook and very comfortable bed. Carpet rather tired though and net curtains absolutely filthy. Cleaning needs checking.

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your feedback following you recent stay with us here at the Mercure Farnham Bush Hotel. I was pleased to read that in general you enjoyed your stay and thought the Reception team were delightful and enjoyed the breakfast. Thank you for bringing the condition of the curtains in your room to my attention... More 

london
Top Contributor
76 reviews 76 reviews
73 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

But was not happy with reception or barman. Without asking me whether I would mind a twin (single bedded) room, I was given the shabby, musty room 300. I immediately requested a room change but instead of being asked what was wrong, I was asked if I'd touched anything! Anyway was given a pleasant double room 202. Meal good and... More 

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you very much for your recent Trip Advisor review following your stay here at the Mercure Farnham Bush Hotel . I was sorry that the first room you were allocated did not meet with your expectations but was pleased when talking with you during your stay that you liked the second room and that you found the... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Second stay here - first was out of choice, this out of necessity as staying over the night before my brother's wedding and this was the closest and most convenient place to stay. Fold out bed for our daughter stretched the definition of a bed, must have been older than the hotel and was not suitable to sleep on. Ended... More 

Was this review helpful? Yes 1
Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Farnham Bush Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

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Farnborough, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean room, friendly staff (especially when checking in at 1:30am!). Easy to book and reasonable prices, I would recommend. We stayed hear after my sisters wedding and the hotel was really easy for her and our family and friends to use (i.e. when booking for groups of people. Thanks.

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Paul M, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear Guest Thank you for your recent review on Trip Advisor we very much appreciate your comments regarding your stay at the Mercure Farnham Bush Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

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