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Premier Inn Epsom South

#1 of 7 Hotels in Epsom
Certificate of Excellence
3.0 of 5
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Brighton Road | Burgh Heath - Tadworth, Epsom KT20 6BW, England
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Premier Inn Epsom South
Best prices for: 1 room 1 guest
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Ranked #1 of 7 Hotels in Epsom
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Remmie L
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313 reviews from our community

Traveler rating
    146
    106
    39
    13
    9
See reviews for
91
103
16
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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    (313)
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    (90)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Dated looking from the outside but the staff were so lovely - they couldn't do enough for you! Clean rooms. There's no lift so you need to tell them you need a lower room if you can't make the stairs. Recommend calling to check in before. The breakfast was great too, in the pub. A great choice of hot/ cold,... More 

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Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arrived to find new beds being delivered that day, what a bonus. As always the beds are fantastic and for the price you pay this has got to be the best value for money. Had a restless first night due to inconsiderate couple next door but when complained to the receptionist was offered a full refund without any qualms. We... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife and stayed here for a family wedding and found it to be perfect. A friendly greeting at reception coupled with early entry to our room was a welcome greeting after our long journey. The room was wonderful. Plenty big enough with a big cozy bed! The bathroom was clean and the shower had plenty of power and hot... More 

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Northampton, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best Premier Hotels I have stayed in. Clean rooms,excellent breakfast and friendly staff and very quite.. We would certainly stay there again The only criticism I had was on two counts. The tea and coffee making facilities could have been better. Two tea bags and two coffee sachets and no biscuits. The second criticism was not the... More 

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PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

Thank you for your 5 star review of your stay here at Epsom South. The quality of our bedrooms and our customer service is of paramount importance to us to ensure our guests comfort. We hope that we will be able to welcome you back to Epsom South, and, please do ask for further supplies of tea/coffee - they are... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel, friendly staff and convenient location!! Stayed with family whilst visiting London. Completely agree with most of the other reviews avoid the Brewers Fayre attached to it. Rude staff, cold food and very grubby!! It's a shame it lets the hotel down which is so nice.

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PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

Thank you for your review. I am pleased to hear that you are very happy with our hotel and customer service and the location. As you were visiting family, I hope we may welcome you back soon. I am sorry to read of your experience in the Brewers Fayre, and I have passed your comments onto the restaurant manager. More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I agree with previous reviewers avoid the Brewers Fair next door. Shockingly bad in all respects. They offer a Curry buffet but when the bowl of curry is finished they don't top it up. When its gone its gone. To be fair they tell you this at point of ordering. The hotel itself is shabby and in need of a... More 

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PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

We thank you for your recent review. We have a very good Reception Team here at Epsom South, who offer great customer service, and are available to offer assistance to guests throughout the 24hours. I am sorry you are disappointed in the Brewers Fayre next door and I have forwarded your comments to the restaurant manager. More 

Norwich
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

Lovely older premier inn, lovely staff, very helpful. Bedroom was clean and comfortable. Restaurant attached was average, we didn't do breakfast but stayed for dinner. Was just ok. Overall we would stay here again:-)fantastic value for money.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

Thank you for your lovely review of your recent stay here at Epsom South. We do pride ourselves on delivering great customer service and so it is always good to hear when we achieve our aim. We hope to welcome you back soon. More 

Oxford, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Needed a hotel in this area for a wedding fitted the bill.Rooms were good value and clean which all I want really.Hotel had friendly staff.The hotel was joined to a Brewers Fayre restaurant which I would not normally eat in if I am honest it was ok felt a bit tired and looked a bit dingy in places.Was surprised could... More 

Review collected in partnership with premierinn.com

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PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

Thank you for your review of your recent stay with us whilst attending a Wedding nearby. We are pleased that you found the accommodation good value, and enjoyed your stay and the Premier Breakfast the following morning. More 

Nottingham, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

This is one of Premier Inns older hotels, and it does show. But it makes up for it by offering friendly service and the rooms at the back are extremely quiet. The much hyped new beds are not installed yet but apparently 'imminent'. My wife is happy to use this hotel on her own when visiting her mother, as the... More 

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PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

Thank you for writing your review of your recent stay with us. It is always good to hear that we deliver good customer service. We are totally committed to ensuring that all our guests feel safe and secure during their stay and we are particularly aware of our female guests travelling alone. We are looking forward to the arrival of... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed April 13, 2015

Very good value for money, good sevice , very comfortable. premier inns represent great value and this was no exception. location was ok, only downside was although there was very little noise from the street you could here people quite clearly through the door when near by

Review collected in partnership with premierinn.com

Was this review helpful? Yes
PI Epsom South E, Receptionist at Premier Inn Epsom South, responded to this review

Thank you very much for your 5star review of Epsom South - we have clearly delivered great customer service and great value in all aspects of your stay. When you stay with us again you may want to consider requesting a room at the back, prior to your arrival, so that there will fewer people passing your room door. More 

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