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Premier Inn Epsom Central

2-4 St. Margarets Drive | Off Dorking Road, Epsom KT18 7LB, England
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Premier Inn Epsom Central
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Premier Inn Epsom Central
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284 Reviews from our TripAdvisor Community

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Traveler rating
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (284)
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    (81)
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    (73)
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    (70)
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Sleaford
4 of 5 stars Reviewed 1 week ago NEW

The Hotel is OK, looking a bit tired, ready for a makeover. Our experience was that the bed was only 4'6" in a disabled room and not able to split to single and far too soft.The Hotel is easy to get to from any direction.We stop here when Epsom North is not available.

Review collected in partnership with premierinn.com

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A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

Poorly managed. Tried to pass double rooms off as family rooms. Bed supplied a base only not a mattress. Complained only to be advised by management that's how beds are!! As I had booked 2 rooms can prove that's not how bed was in other room. Children unable to sleep on just base. Would not replace give any duvets for... More 

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Staffordshire, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Absolutley awful destroyed my sons birthday weekend the single beds for children are so uncomfortable they couldnt sleep one didnt have a mattress and was told tough either put and shut up or leave and find somewhere else to stay this was at nearly 9pm very disappointed with the staff so rude

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were going to Ladies Finals at Wimbledon and had a very comfortable overnightstay. The staff could not have been more helpful and friendly. The rooms were clean, bedding linen crisp, lots of pillows too !! The large bed very comfortable. The evening meal at the Haywain was very good indeed and breakfast expectionally good, not over cooked and dry... More 

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you for taking time to give us feedback. Here at Epsom Central Premier Inn Hotel, we are always striving to exceed our guests' expectations. I am pleased to hear that during your recent visit to the Ladies Finals at Wimbledon, our staff at the hotel and at the Haywain Restaurant could not have been more helpful and friendly to... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It ticked all the boxes I expect at a premier inn, clean, comfy bed, shower, 5 mins walking distance to Epsom centre, helpful and friendly staff. It was hot and they puts jugs of water at reception. I would definitely stay again, and that was the opinion of others I spoke to whilst there.

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you for your comments. I am glad to hear that our hotel ticked all the boxes you expect at a Premier Inn and that we were well situated for you. The team and I look forward to welcoming you back. Regards Marta T. Hotel Operations Manager More 

NZ
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Premier Inn is very close to the centre of Epsom, the hotels room were spacious and clean. The staff were welcoming. The hotel does not have a lift so of you are on the second floor you will have to carry your bags as the staff did not offer to do this.The pub attached to the hotel is very... More 

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you for your feedback. Here at Premier Inn Epsom Central Hotel, we are always striving to exceed our guests' expectations. Your comments have been noted and will be passed on to the restaurant management team. I am sorry to hear that our staff despite being welcoming, did not offer to assist you with your luggage. I will be following... More 

Burgh le Marsh, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The staff were very friendly and helpful. Room was clean. Close to Epsom town centre (walking distance). Close to main road but very quiet. It was very hot when we stayed, the rooms aren't air conditioned but there was a fan in the room. I would stay here again.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you for your comments. I am happy to hear that our location was convenient for you and that the staff were friendly and helpful on your recent 4 night stay. Here at Premier Inn Epsom Central Hotel, we are always striving to meet our guests' expactations. I am glad to hear that despite the recent hot weather conditions, we... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 21, 2015

Great welcome all staff were lovely. Room was fine bed was comfy; great nights sleep (very quiet ) free parking and a short walk into Epsom town centre. (Great location). What you see is what you get. No frills but top notch value for money. Didn't t have breakfast this time but have done so previously and it's been surprisingly... More 

Was this review helpful? Yes 1
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you very much for reviewing your recent stay with us. I am pleased to hear that your stay was of great value to you and that you found our hotel to be the best in Epsom. We look forward to welcoming you back in future. Regards Marta T. Hotel Operations Manager More 

Wells, United Kingdom
2 reviews
5 of 5 stars Reviewed June 17, 2015

Another great visit. Receptionist Benito has recognised me from my previous visit and made me feel so welcome right from the start to the end of my stay. You don't often meet people like that; genuine interest, genuine care. Room was spotlessly clean and bed as always very comfortable. Will come back again and even got my friends to re... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you for your comments. I am pleased to hear that you had a great visit and another comfortable stay at our hotel. I shall pass your encouraging comments to Benito and the team here at Epsom Central Premier Inn. Thank you once again for choosing our hotel. We look forward to welcoming you back soon. Regards Marta T. Hotel... More 

Tipperary
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 15, 2015

From the moment we arrived at the hotel, we were treated excellently by very friendly and helpful staff. This continued throughout our stay. Rooms were very spacious, lovely comfortable bed. Food was very nice, again staff most helpful and friendly.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review

Thank you for taking the time to review your recent stay with us whilst attending a family occassion. I am pleased to hear that you were treated excellently by our friendly and helpful staff throughout your stay. I will make sure to pass your encouraging comments on to them. We look forward to welcoming you back to Epsom Central soon.... More 

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