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Holiday Inn Express Epsom Downs

3.5 of 5 Langley Vale Road, Epsom KT18 5LG, England
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Certificate of Excellence 2014
Holiday Inn Express Epsom Downs
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Holiday Inn Express Epsom Downs
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299 reviews from our community

Traveler rating
    105
    128
    54
    8
    4
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89
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked by company as location was very convenient. You are adjacent to and look at the Epsom racecourse. A short walk to the Stands. Excellent parking, wonderful greeting from female staff member on reception. Room just first class. Had everything I needed. Comfortable bed, choice of pillows, tea and coffee facilities and an excellent bathroom. Free wi-fi. If you like... More

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for staying with us and taking the time to write your review, it is always so lovely to receive 5 stars and especially to be compared to some of the best hotels. Receiving nice reviews like this just reminds us why we love our jobs. I will pass your kind comments onto the team. We very much look... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Recently stayed for one night at this hotel for a friend's wedding. Staff were very helpful and friendly; we were able to book in on the way back from the wedding (00:30) without any hassle. The room was very clean. Bed was comfy. Room was nice and quiet. Complimentary tea and coffee provided, Wifi in each room. Breakfast was nice... More

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your 4 star trip advisor review and for choosing to stay with us. I’m very happy to read your kind review and to learn that you found the staff to be friendly and helpful. I will pass your comments on to the team who will be delighted to receive them. Kind Regards Laura Davey Sales Manager More

Market Deeping, United Kingdom
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is on the top of Epsom Downs next the the race course and is easy to get to, Hotel and grounds were very clean and tidy,staff were great,breakfast was included, not much choice but enough to see you on your way. This is our second visit and we will definitely be back again very soon!!

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your great review and for spending your family weekend away with us. I’m really glad you enjoyed the hotel. We look forward to welcoming you back again soon. Kind Regards Laura Davey Sales Manager More

west mids, herefordshire
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 20, 2014

Lovely hotel, out the way so lovely & quiet, very clean rooms, lovely breakfast although not a lot of choice, could of done with more for the cooked breakfast as there was only sausages, beans & eggs, although we did fill up on what was there

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for you for staying with us and taking the time to write your review, it is always so lovely to receive 5 stars. Receiving nice reviews reminds us why we love our jobs. We very much look forward to seeing you again soon. Kind Regards Laura Davey Sales Manager More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed here for the weekend as a family. From the moment we walked in we felt very welcome. Staff were very friendly check in very fast. Rooms were spotlessly clean and airy. Complimentary tea and coffee and wi fi. Breakfast is included in the price and has a varied choice. More importantly it was relaxed and not rushed. Children... More

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your great review and for spending your family weekend away with us. I’m really glad you enjoyed the hotel and felt so welcome. We look forward to welcoming you back again soon. Kind Regards Laura Davey Sales Manager More

Felixstowe, Suffolk
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 3, 2014

Had an overnight stay here for a visit to the racecourse. Ideal location. Reception staff professional and welcoming. Rooms very clean, comfy bed, tea/coffee making facilities in the room. Breakfast ok and included in the room charge. Drinks in the bar very expensive - but I suppose it's London prices! Only £6 each way for taxi into Epsom - very... More

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your 4 star trip advisor review. It’s great to hear you found our location to be ideal, we enjoy welcoming many guests from the racecourse and really benefit from the lovely surrounding. We looked forward to welcoming you back again next time you are in the area. Kind Regards Laura Davey Sales Manager More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 25, 2014

I have stayed in this hotel on several occasions since it was built and on the whole have been pleased. However, I have noticed that, with the passing of time, it is becoming more and more shabby. The carpets in the rooms need replacing or at least a good, deep clean. The sofa beds are grubby and shabby and need... More

Was this review helpful? Yes 1
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for taking the time to write your Trip Advisor Review. I’m sorry that you will not be returning to the hotel after your most recent stay. The hotel is in its 6th year and we do try very hard to keep the property in good condition. We have an ongoing preventative maintenance programme which addresses issues like mould... More

Horsham, United Kingdom
Top Contributor
77 reviews 77 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed September 23, 2014

Rooms are small, and while they call them family rooms they're not like Premier Inn as you don't get 2 single beds for the children. Location is in the centre of Epsom Racecourse, which is convenient if you're visiting the racecourse but if not then it's a drive into Epsom for restaurants or shops. Can't comment on cost as it... More

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your review and for staying with us at Holiday Inn Express London Epsom Downs. Hope you had a lovely time at CWOA, we have lots of families stay with us when they visit the park. Our location is rural on the beautiful Epsom Downs, we find a lot of families pick the hotel for the setting. The... More

United Kingdom
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stayed there as the hotels within Chessington World of Adventure were expensive. This was a 20 mins drive with traffic and free breakfast included. The staff were friendly and rooms were good size for the price.

Was this review helpful? Yes 2
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for taking the time to write your trip advisor review and for staying with us at the Holiday Inn Express London Epsom Downs. Our location is very convenient for those visiting Chessington World of Adventures. I’m happy to read you found the hotel staff to be friendly and the rooms a good size for the price, we look... More

Glasgow Scotland
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

Stayed for one night and enjoyed our stay. The hotel is great for the races and has fabulous views over Epsom Downs, but bear in mind it is 5 mins drive from Epsom town centre. Rooms were spotless and very comfortable. Dinner options seem a bit limited but there are pubs a few minutes walk away which served good food.... More

Was this review helpful? Yes
HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review

Thank you for your trip advisor review. I’m happy to read you enjoyed our fabulous views and spotless rooms. Thank you for your lovely comments, I will pass these on to the team who will be delighted to receive them. Kind Regards Laura Davey Sales Manager More

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Additional Information about Holiday Inn Express Epsom Downs

Address: Langley Vale Road, Epsom KT18 5LG, England
Phone Number:
Location: United Kingdom > England > Surrey > Epsom
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Epsom Downs 3.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Epsom Downs Hotel Epsom
Holiday Inn Epsom

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