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All 7 Epsom hotels

Holiday Inn Express Epsom Downs

2.0 of 5
Langley Vale Road, Epsom KT18 5LG, England
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Holiday Inn Express Epsom Downs
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Ranked #4 of 7 hotels in Epsom
Most recent review
5 of 5 stars Reviewed June 17, 2013
Penmaenmawr2 London, United Kingdom
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174 reviews from our community

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 17, 2013 NEW

The Epsom Downs Holiday Inn Express doesn't pretend to be a 5 star hotel. It offers good clean rooms and plenty of parking just off the M25. But it is more than just a budget hotel as it the rooms are very spacious, theres a good nicely decorated bar area and they provide a really good quality basic breakfast. Most... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 17, 2013 NEW

We were visiting our friends nearby, and good a room for four for £89 which was cheap compared to other hotels we stayed over during our trip in England. Of course this has no personality, because it is holiday in, but we had our four towels and four beds, which is not always clear even though you have made a... More

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lanarkshire
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 10, 2013

Stayed here on our recent tour of London. Hotel is situated in the middle of the race course with the track running round it. Car park is spacious as like the reception. We were greeted on arrival which was a nice gesture. Check in was quick and easy, rooms are spacious and family friendly apart from being a little cold.... More

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Nottingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 8, 2013 via mobile

Stayed here for one night. Rooms were standard for the chain, clean, practical, comfortable enough for a few nights stay. Breakfast was ok but to be fair we went there late but good for the price. It was nice to find a bar and food available in the lobby area. I highly recommend the local, award winning pies... Simply delicious.... More

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HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review
June 10, 2013

It’s great to hear you enjoyed your pie and burger. The hotel certainly is in a great location for the races. Thank you for your trip advisor review, we look forward to welcoming you back again soon. Kind Regards Laura Davey Sales Manager More

Chelmsford, United Kingdom
Top Contributor
112 reviews 112 reviews
58 hotel reviews
Reviews in 48 cities Reviews in 48 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 6, 2013 via mobile

......which means in the uk, simple, basic, low expectation and high price compared to hotels in mainland Europe. Booked next week at intercontinental warsaw - 5 star for same price as this express. Finally it remains obscene to continue to charge for wifi...mcd's here I come for free wifi.

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Northwich, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2013

The rooms were clean but i found the hard mattress impossible to sleep on. The staff were very polite but , unfortunately apart from the reception staff, unable it seemed , to speak English leading to difficulties in communication. I tried to ask a chambermaid for a soft pillow and although she was very polite could not understand my request.... More

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HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review
June 10, 2013

Thank you for your trip advisor review. It’s great to hear you found the reception staff to be helpful and polite. As you pointed out some of our housekeep team; as with many hotels do not speak a lot of English however they clean the rooms immaculately. I’m sorry if you did not find the mattress to be comfortable, we... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 27, 2013

While I was not expecting much from a stay at a Holiday Inn, I was generally disappointed with this place. I stayed overnight with my partner while we attended a wedding. On arriving back at 2am, there was a large group of people who had been at another wedding drinking from their supermarket bags and making lots of noise. We... More

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HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review
May 29, 2013

As a Holiday Inn Express hotel we feel that we offer all the facilities attached with the brand. I’m happy to read you found the hotel to be immaculately clean and the staff to be helpful. We are investing in new mattresses and we hope you will return to the hotel in the future to try them. Kind Regards Laura... More

Brough, United Kingdom
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 25, 2013 via mobile

Right on the racecourse so an intriguing location, breakfast very average, poor compared to a "Premier" breakfast! No bacon, wired! Pub opposite was outstanding. Will be superb spot on race day. Only a short walk from the station or loads of parking on site.

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HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review
May 29, 2013

Thank you for your trip advisor review. I’m happy to read you enjoyed our location. I'm sorry you found our breakfast to be average, the free Holiday Inn Express breakfast unfortunately does not include bacon on the buffet. Thank you again for you review, we look forward to welcoming you back again soon maybe for some racing. Regards Laura Davey... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 22, 2013 via mobile

Very clean, friendly and helpful staff. Location is not too bad and not too far if working or doing business in Epson. Est. about 3km from town. Bed/Mattress not very good and hanging space for clothes not the best if staying for longer than three days. Breakfast is ok but would be better if they added more of a variety... More

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HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review
May 29, 2013

Thank you for your Trip Advisor review, our location certainly is convenient for those working or visiting Epsom. Here at the Holiday Inn Express London Epsom Downs as brand standard we offer a free breakfast. This is a self-service buffet which includes 3 hot items; sausage, scrambled egg and beans plus a selection of cereals, fruits, toast, cheeses, yogurts, pain... More

Cheltenham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 21, 2013

We stayed in a family room over a Saturday night. The receptionist was lovely and helpful. General service excellent - especially when I had to call them up later re a lost special bunny. The corridor outside our room was noisy between 11-12pm. The room was clean and a reasonable size. Bed was awful and we both kept rolling to... More

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HIEEpsom, Manager at Holiday Inn Express Epsom Downs, responded to this review
May 29, 2013

Thank you for your trip advisor review, we pride ourselves on our service. I will pass your comments on to the team, who will be happy to receive them. We are glad we could reunite you with your lost bunny. Look forward to welcoming you back in the future. Regards Laura Davey Sales Manager More

 
 
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Additional Information about Holiday Inn Express Epsom Downs

Also Known As:
Holiday Inn Express Epsom Downs Hotel
Holiday Inn Express Epsom Downs Hotel Epsom
Holiday Inn Express Epsom
Holiday Inn Epsom
Address: Langley Vale Road, Epsom KT18 5LG, England
Phone Number:
Region: United Kingdom > England > South East England > Surrey > Epsom
Amenities:
Bar/Lounge Business Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Epsom
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Holiday Inn Express London Epsom Downs is situated on the grounds of the world famous Epsom Downs Racecourse in the picturesque Surrey countryside, just outside London.The hotel has been designed for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms, residential bar and dining area plus a modern purpose built meeting room, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have complimentary WiFi access.Located within the London commuter belt the hotel has good transport links with direct trains from Epsom Station to London Waterloo and Victoria every 10 minutes. The hotel is a short drive from Heathrow and Gatwick International Airports, both approximately 23 miles from the hotel.The hotel looks out onto Epsom Downs Racecourse, home to the Investec Derby Festival, the UK's premier thoroughbred horse race. On race days you will be a short stroll away from the action and can even watch the horses being groomed at the stables behind the hotel. Epsom Downs Racecourse is a truly unique venue for conferences, meetings, seminars and other business events accommodating between 10-400 guests. ... more   less 
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