We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Kings Arms Hotel

2 Lion Gate, Hampton Court Road, East Molesey KT8 9DD, England
Hotel amenities
The Kings Arms Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #4 of 5 East Molesey B&B and Inns
A recent review
4 of 5 stars reviewed yesterday
Debbie H Leigh on sea
Write a Review

167 reviews from our community

Traveler rating
    31
    45
    40
    28
    23
See reviews for
29
72
9
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (42)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (27)
All months
Leigh on sea
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed for 2 nights this bank holiday weekend when we arrived we were told we were booked into a single room! However the confirmation email and their booking confirmation stated a double, they did find us a room but I think it was the smallest room in the hotel. I kept banging my leg on the bed frame and... More 

Was this review helpful? Yes
ettington
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last Saturday pre rugby !! ..great location .Zach, Rob and all the staff doing a fabulous spot !! Menu needs a bit of updating .. The building is a bit tired in places ..rooms are excellently appointed ..but we understand a refurb is planned in the future ...very best of luck ... Free parking at Bushy Park opposite... More 

Was this review helpful? Yes 1
Guildford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 20, 2015

Was not quite sure what to expect after reading the reviews but this evening experienced a very pleasant time in the pub with a friend. Tasty well presented pub/gastro pub style food served very promptly. Given the location seemed good value. Nice glass of wine as well! Careful and courteous service from staff who seemed keen to please.

Was this review helpful? Yes 1
Hall W, General Manager at The Kings Arms Hotel, responded to this review

Thank you for your feedback, we are very happy to hear you enjoyed your experience with us. We look forward to welcoming you back soon. Kind Regards Sinead Leach General Manager More 

Surrey
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 19, 2015

Like one of the previous posters, I was a fairly regular customer here prior to the change of management, and was excited to see what the brewery would do to make it an even nicer pub than it already was. LIttle has changed cosmetically from how it used to be which is a relief, because an old building like this... More 

Was this review helpful? Yes
Hall W, General Manager at The Kings Arms Hotel, responded to this review

At the Kings Arms Hotel the entire team care about all our guests local or visiting and put customer service at the forefront of everything we do. We feel extremely disappointed to hear about your experience. We have had a team meeting and discussed your review to ensure that no guest feels like this ever again. Please accept our apologies... More 

Shipston on Stour, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 7, 2015

This pub/hotel is in an asolutely prime position and should be a gold mine. I visited on Easter Bank Holiday Monday, the area was buzzing, Hampton Court, BusheyPark and a huge fun fair. The pub ran out of draught beer at 2pm!.They ran out of ice and the food , sandwiches for me and the other 9 people in our... More 

Was this review helpful? Yes 4
Hall W, General Manager at The Kings Arms Hotel, responded to this review

We are disappointed to hear about your experience at the Kings Arms hotel as we strive for all our guests to have a wonderful experience and we are saddened to hear that this was not the case for you. We unfortunately ran out of Kronenberg, our guest ale and some food items due to popularity on the day. This was... More 

Hurstpierpoint, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 29, 2015 via mobile

staff very friendly and helpful. Late checkout at no extra charge was appreciated. Room clean and comfortable. Good shower. Excellent toiletries and towels! Some redecoration needed but I understand it is due for a refurb. Worth remembering that it is an old pub. Not a modern purpose built hotel and this is reflected in the character of the rooms. Didn't... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed March 22, 2015

Its an old pub/hotel with friendly staff who could not do enough for you.Food was typical pub food, good.We had a great time .The rooms are due to be updated.If you want a nice relaxed stay in a quaint old pub, ideal for visiting Hampton court, this is the place.Thanks.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 20, 2015

Just eaten here for the first time after the revamp. Very disappointed with the quality of the food. Gourmet burger of a low standard, far to much vegetation and not great meat. Friday evening only 5 people in the bar. Time for another rethink.

Was this review helpful? Yes
Chelmsford, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 1, 2015

We Stayed here 20th - 22nd February. We are regular visitors at least twice a year as the location is excellant ( provided you get a parking space outside the hotel, otherwise it could be very difficult parking ) for walking, cycling, bus or 35 minute train to the capital. Having been closed last year, and taken over by Hall... More 

Was this review helpful? Yes
Hall W, General Manager at The Kings Arms Hotel, responded to this review

Thank you for your feedback which I have relayed onto the team. We took over the Kings Arms Hotel in February and opened to the public on the 11th February. The refurbishment was to sort out many back of house issues the previous owners did not fix and serious damp problems. The main refurbishment will occur early next year and... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 27, 2015 via mobile

Went there yesterday Thursday 26 Feb 2015, having been a fairly regular visitor prior to the "upgrade". Was rather looking forward to seeing improvements, but disappointing overall. Staff seemed friendly and engaging enough... But food is letting it down... Won't be long before it only serves hotel guests and those who don't read trip advisor! The upgrade seemingly is on... More 

Was this review helpful? Yes
Hall W, General Manager at The Kings Arms Hotel, responded to this review

We are disappointed to hear about your experience at the Kings Arms hotel as we strive for all our guests to have a wonderful experience and we are saddened to hear that this was not the case for you. We did a small refurbishment after we took over to sort out problems on the back of house and the full... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (6)
Viewed
Room/suite (17)
Viewed
Dining (4)
Viewed
View from room (4)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay