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The Kings Arms Hotel

2 Lion Gate, Hampton Court Road, East Molesey KT8 9DD, England
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The Kings Arms Hotel
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Ranked #3 of 5 East Molesey B&B and Inns
A recent review
4 of 5 stars reviewed 3 days ago
discodivaforever Hurstpierpoint, United Kingdom
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162 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hurstpierpoint, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

staff very friendly and helpful. Late checkout at no extra charge was appreciated. Room clean and comfortable. Good shower. Excellent toiletries and towels! Some redecoration needed but I understand it is due for a refurb. Worth remembering that it is an old pub. Not a modern purpose built hotel and this is reflected in the character of the rooms. Didn't... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Its an old pub/hotel with friendly staff who could not do enough for you.Food was typical pub food, good.We had a great time .The rooms are due to be updated.If you want a nice relaxed stay in a quaint old pub, ideal for visiting Hampton court, this is the place.Thanks.

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Just eaten here for the first time after the revamp. Very disappointed with the quality of the food. Gourmet burger of a low standard, far to much vegetation and not great meat. Friday evening only 5 people in the bar. Time for another rethink.

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Chelmsford, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We Stayed here 20th - 22nd February. We are regular visitors at least twice a year as the location is excellant ( provided you get a parking space outside the hotel, otherwise it could be very difficult parking ) for walking, cycling, bus or 35 minute train to the capital. Having been closed last year, and taken over by Hall... More 

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Hall W, General Manager at The Kings Arms Hotel, responded to this review

Thank you for your feedback which I have relayed onto the team. We took over the Kings Arms Hotel in February and opened to the public on the 11th February. The refurbishment was to sort out many back of house issues the previous owners did not fix and serious damp problems. The main refurbishment will occur early next year and... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Went there yesterday Thursday 26 Feb 2015, having been a fairly regular visitor prior to the "upgrade". Was rather looking forward to seeing improvements, but disappointing overall. Staff seemed friendly and engaging enough... But food is letting it down... Won't be long before it only serves hotel guests and those who don't read trip advisor! The upgrade seemingly is on... More 

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Hall W, General Manager at The Kings Arms Hotel, responded to this review

We are disappointed to hear about your experience at the Kings Arms hotel as we strive for all our guests to have a wonderful experience and we are saddened to hear that this was not the case for you. We did a small refurbishment after we took over to sort out problems on the back of house and the full... More 

Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2015

Just had such a lovely stay at the Kings Arms that we booked in again for two weeks time. Staff were brilliant, moving their own cars to make room for us, upgrading us to a wonderful suite for no extra cost and really making us welcome. Place has had a bit of a facelift and rooms were clean and atmospheric.... More 

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Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2015

We stayed there last weekend (20th/21st Feb) for the first time in about a year. The hotel had recently reopened and all the rooms were in much better shape. I was especially impressed with the attitude of the staff - they were genuinely keen to help and really went out of their way to make our stay enjoyable. It's nice... More 

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Hastings, United Kingdom
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 23, 2015

We stayed in the deluxe room for two nights (Henry Tudor room) I have to say it is the most comfortable bed we have ever stayed in although the bedposts were abnormally big and caused pain in the knee's every time walking around the bed.. The bedroom was nice and vintage style with draft excluders on the windows, but the... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2015

Stayed for one night on New Year's Eve. Hoped for a cosy traditional English pub / b&b but what we got was run down, cold and disappointing. Had to ask for the heating to be put on as our room was freezing and there was the noise of a loud generator running permanently. Food was the highlight, very tasty and... More 

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 31, 2015

We were really looking forward to this having regularly passed it on the way to Bushy Patk and always noticing the good food award signs. It's took over 50 minutes to serve mains, needless to say the food was cold and of poor quality. It's definition not worth going to. It was just a bad day at the kitchen for... More 

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