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All 2 East Molesey hotels

Carlton Mitre Hotel

4.0 of 5 Hotel   |   Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
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Carlton Mitre Hotel
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78%
Ranked #1 of 2 hotels in East Molesey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Alison R Brighton, United Kingdom
  • Reviews (269)
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269 people have reviewed this hotel

Traveler rating
    96
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    40
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a weekend at the Carlton mitre with some friends. It was a great weekend. The rooms were extremely comfortable, well finished. We had a courtyard and the mini bar was complimentary. The burgers were excellent for lunch and the staff could not be more helpful. This really was what staying in a hotel is about... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely review and for taking the time to feedback your experiences. I am so glad that you and your friends had a great time with us and hope that you return to us in the future. More

Tokyo
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Just across the bridge from Hampton Court Station. Just across the road from Hampton Court itself. The restaurant has a lovely view of the River Thames and breakfast was enjoyable. The front desk was very friendly and helpful.

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely 5 star review. We are really glad that you enjoyed the hotel and hope we are able to welcome you in the very near future. More

Leicester
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from a 2 night stay intending to visit Hampton Court. I had read concerns regarding some Exclusive Rooms that did not have the views promised on the web site. I e-mailed the hotel stating my concerns and asked for confirmation that our Exclusive Room would have a view as stated on the web site. I recieved... More

Was this review helpful? Yes 2
CarltonMitreHotel, Director of Sales at Carlton Mitre Hotel, responded to this review

Thank you for taking the time to post your review. There is some really lovely feedback here which is so lovely to see and also some feedback that we are really upset to read. As hoteliers all we want is for you to have a perfect time from the moment you walk through the door, so reading that you didn’t... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently had our wedding here, the ceremony in the Riverside Restaurant and the reception in the Pavilion and it was amazing! The venue was absolutely stunning. The staff were really helpful and got the rooms ready in plenty of time and they put my mind at ease in ensuring everything was how I wanted it. I got ready at... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. We are so glad to have been part of your special day and so happy to hear that you had a perfect day. We hope that we can welcome you both back to the hotel many more times in the future. More

Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a historic building in a fantastic location by the river, right opposite Hampton Court Palace. Staff are well trained, helpful and eager to please. Great breakfast selection and you can eat as much as you like while sitting in the restaurant overlooking the river and watching the swans and rowers go by. This dining room is furnished with... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for taking the time to write a review of your time with us. Firstly, thank you for all your lovely comments - it is great to hear that you enjoyed the location, the service, the breakfast, the little luxuries within the rooms and in general the ambience of the hotel. The Mitre prides itself on all those points... More

Hong Kong
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As many other reviews, we stayed here for two nights with our teenage daughter as we were visiting the Hampton Court Flower show. We were in the Henry Vlll suite which is situated at the front of the hotel, directly above the main entrance. i chose this room because of its generous size, but also wanted the view of the... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. It is great to hear that you and your family enjoyed your time with us and the comfort of the King Henry Suite. It is a beautiful room and one of my favourites at the hotel. Unfortunately the front of the hotel is a little noisier as it is road facing but as you... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for 30 nights in July with my family that included 2 daughters (6 & 4) and cant speak highly enough of this hotel. From reception staff to kitchen staff and management everyone was super friendly and helpful, always. And sincere. So many people i cant name them but just want to point out the kindness of Ian and the... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely review, it has really made my day to read this. We are so glad that you and your family enjoyed your time with us and we have to say that we all miss Lilly and Rose. It was so lovely to have them around the hotel and we are really glad that all... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here during the flower show with a group and found it to be delightful base. The service was very polite and helpful and the traditional room was spacious and quiet with a king size bed. Our group made full use of the dining options and the quiet areas to sit: the library and the outdoor terrace were popular.... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. It is so nice to be thought of as a home away from home as that is what we strive for! We really hope that you are all able to return soon and look forwards to welcoming you then. More

Broadstairs, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed for one night as we were visiting the Hampton Court Flower Show. The hotel is directly opposite the entrance to Hampton Court and has lots of character as it is an old building. We were very pleased with our choice as it was spotlessly clean (apart from some very dusty fake flowers in the bathroom) and the chocolate and... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your super feedback. It is so nice to read that our guests had a lovely time with us, especially on special occasions. Please do accept my apologies for the dusty flowers...housekeeping will review that immediately. I really hope that you are able to come and stay with us again soon. More

Coventry, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

We stayed here on Saturday evening just for 1 night in the Catherine Parr room. Our room wasn't ready for 2pm as promised so we went for a quick drink in the bar and then went back to find it was, we were given a box of chocolates as a way of apology which was a nice touch. Room was... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely comments and 5 out of 5 star rating. It is great to hear that you enjoyed your stay with us and please accept my apologies if our Receptionist under estimated the walk time to Kingston. I'm so glad you made it in time though. It sounds like you had a super time and so I... More

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Additional Information about Carlton Mitre Hotel

Address: Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
Location: United Kingdom > England > Surrey > East Molesey
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Mitre Hotel 4*
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Also Known As:
Carlton Mitre Surrey
Carlton Mitre Hotel East Molesey, England, UK

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
On the banks of the River Thames in southwest London, lies the beautiful historic building which houses the Carlton Mitre Hotel. Charles II first used the building in conjunction with Hampton Court Palace, located opposite the hotel, to accommodate royal guests. Dating back to 1665, the hotel imbues an authentic style of antiquity and elegance that attracts distinguished visitors from all over the world. ... more   less 
Number of rooms
36

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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