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Carlton Mitre Hotel

Certificate of Excellence
Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
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Carlton Mitre Hotel
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Ranked #2 of 3 Hotels in East Molesey
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
b1ggv Wellington, United Kingdom
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here recently with my wife as we were attending the preview night at The Hampton Court Palace Flower show just across the road. This hotel is a very attractive and well presented period building sat right next to the river Thames and Hampton Bridge. The restaurant directly overlooks the river and there are plentiful tables to drink and... More 

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Christchurch, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel prior to visiting Hampton court palace which it is fantastically situated for. I have to complement the manager and his staff for an excellent stay where everything including restaurant and bar facilities could not be faulted. We will definitely stay again. Highly recommended!

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stopped here for a refreshing drink after a visit to the flower show. Staff very attentive and even though we were originally only going to have a couple of drinks we were still allowed to sit by the water side taking in the lovely views of the Thames. . Some establishments will only let you if you are having a... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had a wonderful two night stay here. The staff were lovely and very helpful . Just two minor things - we were on the lower floor and it would have been nice to sit outside as the weather was good but the courtyard was quite neglected with a rubbish bag on it . The other thing was the free... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review and please accept my apologies about the bag in the courtyard. This area should be cleaned and swept daily so if our staff have left a bag there and it didn't seem up to scratch then I am really sorry and will be bringing this up with our Head Housekeeper. In regards to the... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed 1 night for a local wedding. Hotel is quite dated, room was extremely hot and the parking situation is tricky. I checked out early and reception was unstaffed - all in all, it seemed expensive.

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for taking the time to post your feedback. I am really sorry to hear some parts of your experience let your stay down. In regards to parking at the hotel - due to our prime location (on the river and right opposite the palace) this is a little limited but we are lucky enough to have lots of... More 

Maun, Botswana
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an all you can eat breakfast for £12:50. Start with fresh fruit juice, croissants, smoked salmon and delicious brie, then eggs (as you like them) bacon, sausage baked beans, hash brown's, oodles of coffee or tea and a final small dish of berries with cream and you're set for the day. The restaurant hangs over the Thames so... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your super feedback. It sounds like you had a super experience and I hope that if you are in the area in the future, we can welcome you back to the Mitre. More 

Dunstable, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Carlton Mitre Hotel is opposite Hampton Court Palace by the river with great views from some rooms and the restaurants. The hotel is not a sold as it seems but nevertheless is splendidly furnished throughout and a full range of facilities. The rooms are well appointed with all the features you would expect of this level of hotel. The... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. I am really glad that you enjoyed your stay and our lovely surroundings. I really hope that we can welcome you back to the hotel in the future. More 

Hertfordshire
Top Contributor
62 reviews 62 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

The suite was well equipped. It was clean and well maintained. i booked through booking.com and it was cheaper than direct with the hotel. The views from the rooms at the back are un impressive. there are multi levels inside the hotel, the odd double step up a little platform and then a down step or too. possibly due to... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely 5 star review. It is great to hear that you enjoyed your upgrade into the suite and had a lovely time at the hotel. I hope we will see you back at the Mitre in the future. More 

London
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to spend a day at Hampton Court Palace so decided to stay a night at the Mitre Hotel. The Hotel is in a great position overlooking the Thames. There is a brasserie, restaurant and a terrace by the water. The hotel is old established and parts are a little on the tired side although the level of housekeeping... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for taking the time to post your review. It is great to hear that you enjoyed the hotel and thank you so much for your lovely comments about our team. I really hope that we are able to welcome you back to the hotel soon. More 

Senior Contributor
29 reviews 29 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for an overnight stay following a concert at Hampton court. Lovely location on the river - the outside bar area was particularly nice. The suite we had was grand with a four poster bed and traditional furniture. A complimentary minibar was a nice touch and the staff were friendly and attentive. Breakfast was a good choice from the... More 

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your feedback, it sounds like overall you had a super stay and enjoyed your time in Hampton Court. I really hope that we can welcome you back in the future. More 

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