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Carlton Mitre Hotel

4.0 of 5 Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
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Certificate of Excellence 2014
Carlton Mitre Hotel
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Carlton Mitre Hotel
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326 reviews from our community

Traveler rating
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    51
    19
    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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esmic
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Working in the same industry I feel compelled to write this review, as most people who would write reviews are the one who would only make complaints. We had a our wedding over the weekend of the 17th January 2015 and everything was superb through to the accommodation with all my friends and family to the wedding ceremony/reception. The food... More 

Was this review helpful? Yes
Brighton, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here overnight while we visited Hampton Court Palace which is only 100m away. At check in the reception staff could not have been more helpful, letting us drop off our suitcases early and changing rooms for our friends. We ate at the hotel in the evening then retired to the library for a night cap, we had very... More 

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely, lovely review. It is great to hear that you had a great stay and I hope that we can welcome you back to the hotel soon. More 

Stoke-on-Trent
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I understand that when you book a hotel the images you see are their very best rooms but there really was a big difference here. I'm not a moaner by any means though this will paint a very different picture I'm sure. Ultimately when I pay £150 for a room for 1 night I would at least expect the standard... More 

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your review. Firstly please accept my apologies that you didn't enjoy the stay. I am so disappointed and a bit surprised about your comments about the beds as the mattresses are also topped with mattress toppers too. We will absolutely check all the rooms again; however I would really appreciate if you would email me directly on... More 

Hampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

We held our wedding reception at The Mitre Hotel in July. Throughout the process leading up to our day I regularly felt that we were being dictated to. Rather than us feeling that we would have the day we wanted I felt that is I wanted something different to what was what The Mitre normally did I was asking a... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Dear Jenny, Thank you for your feedback, as you know we are really, really sorry to read this. It is great to hear that overall the day went well; however we want our couples to have the perfect experience throughout, so to hear that this wasn't the case for you is horrible. We have spoken directly and please rest assured... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night on a £99 for 2 B&B deal. Staff very friendly & helpful. Due to a wedding the car park was full so we had to park in the rail station car park, so that was a bit stressful on arrival with all the bags. To save hassle get to the ticket office & buy the... More 

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. I am so glad to hear that you enjoyed your birthday stay and hope that you will return to the hotel in the future...maybe for another birthday! More 

London
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay at the Mitre hotel, great location, friendly staff, nice room and good evening meal. The Breakfast selection was superb. Highly recommended. Would also recommend a trip to Hampton Court Palace

Was this review helpful? Yes 1
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. It is great to hear that you both enjoyed your stay and found us value for money. I really hope we can welcome you back soon. More 

Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for my birthday treat. We got a voucher deal for £150, included 1 night stay, 2 course dinner and breakfast. The hotel and reception staff were friendly on arrival and the hotel was old but very pretty. Our room was clean and spacious and bed was comfortable. With the standard of the hotel we expected dinner to... More 

Was this review helpful? Yes 2
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your feedback and lovely comments about the hotel. I am so sorry that the Brasserie didn't live up to the rest of the hotel and will get our Restaurant Manager to look into this immediately as though our menu can be a little simpler on some dishes they should be cooked to perfection with excellent service. Please... More 

Hayes, United Kingdom
Top Contributor
155 reviews 155 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night great location for a visit to Hampton court for the day. Hotel is parking right outside which is great. Good check in very quick, lovely large room 202. Had dinner at hotel which was very nice. Breakfast room was lovely overlooking the Thames. Breakfast was of very high quality. Lovely overnight stay would stay again

Was this review helpful? Yes 2
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. It is so nice to hear that you had a great stay and I hope we can welcome you back to the hotel soon. More 

Cheshire
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here last night. I'd stayed before in October. A really warm and friendly welcome on arrival. Hassle-free check-in. A most comfortable and spacious room room (203). Attentive staff. Really delicious, hot and freshly cooked Room Service supper. Scrumptious breakfast with views over looking the river with excellent service. Easy check-out and a most friendly au revoir. I cannot... More 

Was this review helpful? Yes 2
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. It sounds like you had a super stay and I really hope that we can welcome you back in the future. More 

Guildford, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I held my wedding reception here on New Years Eve, Daniela(our coordinator) couldn't have been more helpful and ensured the day went without a hitch. The staff on the day were fantastic and the food was amazing. It was the perfect venue to hold our reception. The King Henry suite room was beautiful with amazing rooms, really liked the complimentary... More 

Was this review helpful? Yes 1
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. We are so glad that your special day was perfect and that your guests all enjoyed the hotel too. I really hope that we see you back at the hotel soon! More 

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Additional Information about Carlton Mitre Hotel

Address: Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
Location: United Kingdom > England > Surrey > East Molesey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Mitre Hotel 4*
Number of rooms: 36
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Also Known As:
Carlton Mitre Surrey
Carlton Mitre Hotel East Molesey, England, UK

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