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Carlton Mitre Hotel

Certificate of Excellence
Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
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Carlton Mitre Hotel
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Ranked #2 of 3 Hotels in East Molesey
Certificate of Excellence
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401 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • French first
  • German first
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English first
  • All months
    (401)
  • Mar-May only
    (92)
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    (113)
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Martlesham
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

First time here and hopefully we will return. Wanted somewhere to stay near Hampton Court Palace and Sunningdale Golf Club. This hotel is ideal. Car parking is restricted but we had no problems & returned to the space we had vacated. Easy walk to Hampton Court & we spent most of the day there. Wonderful. The hotel rooms were really... More 

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Manchester, United Kingdom
Level Contributor
148 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last week on business and as ever The Mitre sets the standard in hotels. It's an old building full of charm, but it's the staff that really make this place - always smiling and nothing ever too much trouble. Special mention of the breakfast team who really seem to enjoy their work!

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Leicester
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location was ideal - right next to the river; across the road from Hampton Court, with the train station just across the river for easy access to Wimbledon. We had a great room - though the air conditioning could do with up-grading. Breakfast was more than adequate, but not as extensive as other hotels. We ate at the hotel... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your review. I am really, really sorry to hear that the staff in the Brasserie let down the rest of your stay and we will absolutely investigate this matter in depth. Our team are normally so helpful and praised by a lot of guests so to hear the opposite is really upsetting. Again please accept... More 

Geneva, Switzerland
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here and had chosen it for its location directly opposite Hampton Court Palace. First impressions are good, there is a gastro pub right next door and yes, there is a red carpet into the hotel, sweet:-) Be prepared if you are driving : The hotel car park at the front entrance has only about 16 places... More 

Was this review helpful? Yes 1
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely review. It really sounds like you enjoyed your stay and I really hope that we can welcome you back in the future. More 

Caernarfon, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel right by the Thames and very convenient for the Hampton Court Flower Show. Very welcoming staff and we were very fortunate to be upgraded to the King Henry Suite - fabulous. Lovely breakfast - enjoyed the pancakes very much. I hope we'll be able to go again in the future and stay longer than 1 night next time.... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your really lovely review. I am so glad that you enjoyed the King Henry and that your trip was perfect. I really hope that we can welcome you back - maybe for the show again next year. More 

Beccles, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We booked late and therefore accepted we did not have a choice of rooms as it was the Hampton Court flower show week and hotel fully booked. However, whilst the reception staff were very friendly and helpful, the waiting staff seemed a little disorganised with quite slow service. The hotel seems to trade on its location in terms of room... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your review. I am glad to hear that you enjoyed your stay. Unfortunately rates are higher (much closer to our rack rate) over Flower Show week as it is a really high demand time for us being right opposite the show; however I hope you found the ease of the location a big bonus for your trip.... More 

Staffordshire
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived to find the red carpet laid out at the entrance of the Hotel... apparently for all guests and not just us!. The welcome from the staff was extremely friendly and helpful and this set the standard for our stay. Historic means old... so don't expect state of the art aircon and the likes, but our room was spacious,... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your super review. It sounds like you had a lovely trip and I really hope that we can welcome you back next year for the show or even sooner. More 

Stoke on trent
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only stayed for one night after the flower show but wish it had been longer. The staff at the hotel were friendly and welcoming, totally professional. We had a room with a view along the river towards the palace; really comfortable with a four poster bed! We ate dinner outside, by the river. Again the service was excellent. Good choice... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. It is so great to hear that you had a great time and I really hope that you can return to us in the future. More 

Wellington, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently with my wife as we were attending the preview night at The Hampton Court Palace Flower show just across the road. This hotel is a very attractive and well presented period building sat right next to the river Thames and Hampton Bridge. The restaurant directly overlooks the river and there are plentiful tables to drink and... More 

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your feedback. It is great to hear that you overall enjoyed your stay and you are absolutely right that at this time of the year it is a bit more expensive. I really hope that you had a super time in Hampton Court and that we can welcome you back in the future. More 

Christchurch, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel prior to visiting Hampton court palace which it is fantastically situated for. I have to complement the manager and his staff for an excellent stay where everything including restaurant and bar facilities could not be faulted. We will definitely stay again. Highly recommended!

Was this review helpful? Yes 1
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. It is really great to hear that you enjoyed the hotel. I hope that you will have occasion to return to Hampton Court in the future and that we can welcome you back to the Mitre. More 

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