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All 2 East Molesey hotels

Carlton Mitre Hotel

4.0 of 5 Hotel   |   Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
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Carlton Mitre Hotel
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79%
Ranked #1 of 2 hotels in East Molesey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jim F
  • Overview
  • Reviews (263)
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263 people have reviewed this hotel

Traveler rating
    93
    110
    38
    16
    6
See reviews for
30
133
14
48
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 30 nights in July with my family that included 2 daughters (6 & 4) and cant speak highly enough of this hotel. From reception staff to kitchen staff and management everyone was super friendly and helpful, always. And sincere. So many people i cant name them but just want to point out the kindness of Ian and the... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely review, it has really made my day to read this. We are so glad that you and your family enjoyed your time with us and we have to say that we all miss Lilly and Rose. It was so lovely to have them around the hotel and we are really glad that all... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here during the flower show with a group and found it to be delightful base. The service was very polite and helpful and the traditional room was spacious and quiet with a king size bed. Our group made full use of the dining options and the quiet areas to sit: the library and the outdoor terrace were popular.... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review. It is so nice to be thought of as a home away from home as that is what we strive for! We really hope that you are all able to return soon and look forwards to welcoming you then. More

Broadstairs, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night as we were visiting the Hampton Court Flower Show. The hotel is directly opposite the entrance to Hampton Court and has lots of character as it is an old building. We were very pleased with our choice as it was spotlessly clean (apart from some very dusty fake flowers in the bathroom) and the chocolate and... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your super feedback. It is so nice to read that our guests had a lovely time with us, especially on special occasions. Please do accept my apologies for the dusty flowers...housekeeping will review that immediately. I really hope that you are able to come and stay with us again soon. More

Coventry, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on Saturday evening just for 1 night in the Catherine Parr room. Our room wasn't ready for 2pm as promised so we went for a quick drink in the bar and then went back to find it was, we were given a box of chocolates as a way of apology which was a nice touch. Room was... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely comments and 5 out of 5 star rating. It is great to hear that you enjoyed your stay with us and please accept my apologies if our Receptionist under estimated the walk time to Kingston. I'm so glad you made it in time though. It sounds like you had a super time and so I... More

Wawne
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came to this hotel with high expectations which were based on the hotel photographs shown on their website. Through out our booking procedure, checking in and the looking after of our car, which we left there that morning, the staff were excellent. We were attending Wimbledon and decided to upgrade to an exclusive twin with either a river view... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for taking the time to review the hotel. It is lovely to hear that you had a great experience of the team and our service but we are really disappointed and a little surprised to hear that you were not happy with the style of the hotel in comparison to the images online. Our website and marketing images... More

Essex
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay over once a week every week in a different hotel in the UK for work and I had the pleasure of staying here last night. The staff are brilliant. Polite friendly and professional. The food at the brasserie was amazing. I sat outside by the Thames on the terrace and enjoyed a fine dinner. Breakfast was very good.... More

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CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your super review. It is lovely to read such glowing feedback. I really hope you are able to return to the hotel soon. More

Kettering, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were lovely the room was a great size, clean and comfortable. Very handy for the train into Wimbledon and excellent value. We didn't use the bar or restaurant but we were very happy with the hotel & its in a lovely location too.

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely review and 5 out of 5 star rating. We are so glad that we were able to provide the perfect accommodation for your Wimbledon Trip and hope that we can welcome you back next year if you make a trip to SW19 again! More

Great Yarmouth, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked this hotel as we were going to see the Beach Boys in Hampton Court Palace. What can I say. From arrival at check in to check out everything was first class. The reception staff were exceptionally friendly. We had dinner in the restaurant (rib eye steak) cooked to perfection. Again the staff were absolutely first rate. The standard room... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely, lovely review. It is so mice to hear such lovely feedback from our guests and I really hope that we can indeed welcome you back to the hotel in the future. More

Norwich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a last minute idea my girlfriend and I decided to stay in a hotel for my birthday near to where we live in Twickenham. We found the Carlton Mitre and opted for an Exclusive Room which we got a rate of £144.50 for the night via booking.com which suited our budget of £260.00 fine....or so we thought. The room... More

Was this review helpful? Yes 1
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Dear Rick G, I am so sorry to read your review and please accept my apologies that you didn't leave us with positive feelings. There is nothing more upsetting as a hotelier than reading that a guest has left the hotel with negative feelings, especially on a special occasion. In regards to the room, I am really sorry that you... More

Nottingham
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

Set on the banks of the river, immediately opposite Hampton Court this is a perfect location for a visitor to Hampton Court Palace. Exceptionally good service from all the receptionists we met , very helpful and welcoming . Our room was on the ground floor with patio doors and an amazing air con machine which was much appreciated as it... More

Was this review helpful? Yes
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely feedback. It sounds like you had a great time at the hotel and really enjoyed your stay. Thank you for posting such lovely feedback and I hope that we are able to welcome you back to the hotel very soon. More

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Additional Information about Carlton Mitre Hotel

Address: Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
Location: United Kingdom > England > Surrey > East Molesey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Carlton Mitre Hotel 4*
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Also Known As:
Carlton Mitre Surrey
Carlton Mitre Hotel East Molesey, England, UK

76 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
On the banks of the River Thames in southwest London, lies the beautiful historic building which houses the Carlton Mitre Hotel. Charles II first used the building in conjunction with Hampton Court Palace, located opposite the hotel, to accommodate royal guests. Dating back to 1665, the hotel imbues an authentic style of antiquity and elegance that attracts distinguished visitors from all over the world. ... more   less 
Number of rooms
36

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