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Travelodge Croydon Central Hotel

Norfolk House | Wellesley Road, Croydon CR0 1LH, England
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Travelodge Croydon Central Hotel
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Ranked #7 of 23 Hotels in Croydon
A recent review
4 of 5 stars reviewed 6 days ago
Ahmed D Beeston, United Kingdom
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185 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bournemouth, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Booked double room with breakfast for overnight stay to visit relatives. Given family room om 10 floor. No towels, pillows lumpy, and open window situated over the child's bed had the safety stay broken so window could be fully opened. When we finally got given towels - just two, no hand towel or bath mat one had a big black... More 

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Beeston, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel and close to the train station that makes going to central London is so easy. the price is reasonable but you have to be aware that the wifi is free only for 30 minutes. the rooms are very large and the beds are comfortable

Review collected in partnership with Travelodge

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Buckinghamshire, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I was staying at the hotel as a quick nights stop in London. The hotel was ok to find but it was very difficult to access parking from the direction we came. Once we had parked, we had to walk down the road fairly far in order to cross the road and get to the hotel. It would have been... More 

Review collected in partnership with Travelodge

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Bradford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

room was very clean, peacefully quiet. no hair dryer but i asked at reception and i got one immediately . if what you require is not there to hand just ask! the staff were very accommodating nothing to much trouble for any of them. Many thanks to Vanessa on check in and checking out. also the young man who was... More 

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Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Reception on first floor ( very annoying, even in some travelodge new builds ) so you enter into a narrow lobby with 2 lifts 1 of which was out of order for my 3 day stay. Check in was quick but I did not feel welcome so decided I would avoid returning to reception for the rest of my stay... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

The stay was fantastic. Excellent customer service provided by the Manager Eric. Would Defo recommend everyone to go this hotel. However, the stay could be improved if there were more TV channels and softer pillows. Nonetheless, lovely stay.

Review collected in partnership with Travelodge

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Texarkana, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was very clean, but laked of the basic amenities. There was no air conditioning or fan, and being that it was in the middle of July on the 10th floor, it was quite warm. The WiFi was not included in the price, and despite that it was incredibly slow, the directions stated that two devices were included in... More 

Review collected in partnership with Travelodge

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TravelodgeUK, Niki from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your review. We’re pleased that you enjoyed the cleanliness and comfort of your room. We are sorry to hear that external noise and the temperature of your room has affected the comfort of your stay. Where possible, our room are provided with fans and we are taking measures to ensure our rooms are cooler. In any case... More 

Plymouth, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

we have more positives than negatives with this hotel and we recommend travelodge to others, good sized rooms, comfortable, very clean and spacious. however the one thing we do wish we had was a little more information on check in about the restaurant as we were unsure if we could use it. we were much too busy and probably would... More 

Review collected in partnership with Travelodge

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Abu Dhabi, United Arab Emirates
1 review
3 of 5 stars Reviewed 2 weeks ago

ok rooms with thank god some ventilation because it was v hot. Room looked old like office refurbed. However room was nice and big, shower not user friendly water kept coming out on to floor. Quiet enough except for traffic some dodgy looking croydon youths hanging around the lifts at night

Review collected in partnership with Travelodge

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TravelodgeUK, Niki from the Social Media Team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your review Gabriel. We are really sorry to hear that the room temperature spoiled your stay with us. We strive to make our customers as comfortable as possible, our rooms are provided with fans and we are taking measures to ensure our rooms are cooler. In any case we would like to apologise if these measures have... More 

Cumbria, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at Jury's Inn, Croydon a few days later. Paid a couple of quid more there but the difference in class was immense. The Travelodge was staffed by scruffy individuals, the communal areas were dirty and another guest volubly, and rightly, complained about standards of cleanliness in the restaurant area. The breakfast was poor - the sausages in particular were... More 

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TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your review Martin. We strive to provide all our guests with a clean and comfortable setting in which to get a great night’s sleep so we do sincerely apologise that the condition of the public areas in our Croydon Central hotel did not meet with our high standards. The food provided in our Bar café is also... More 

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