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Travelodge Croydon Central Hotel

Norfolk House | Wellesley Road, Croydon CR0 1LH, England
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Travelodge Croydon Central Hotel
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Ranked #6 of 20 Hotels in Croydon
A recent review
5 of 5 stars reviewed 3 days ago
Ildikó S Miskolc, Hungary
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137 reviews from our community

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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miskolc, Hungary
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We spent 3 nights in the hotel with 2 children. We lived in a family room for 4 on the 8th floor. It was absolutely silent, there were no any noise. It was clean. We got clean towels every day. The all you can eat breakfast was perfect for us. Typical English food and cereals, youghurts and nutella for the... More 

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Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Travelodge Croydon for 1 night on 17th March, room 1006. The location of this hotel is great, only a few minutes walk from East Croydon train station. Bed was very comfortable, the bathroom was functional but not sparkling clean. The reception staff were efficient. Breakfast was poor. In my opinion if a hotel can't provide a... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Location was bed bug infested. Check under your mattress before you sleep! If one room has it, I wonder how far it's spread in the hotel. Customer service was not the highest and location of the hotel was average. You get what you pay for but with bed bugs this place is a no-go. Manager should be more aware of... More 

Was this review helpful? Yes 3
TravelodgeUK, Amy from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

Thank you for your review. We take such matters like this very seriously and we would appreciate it if you contacted us via the ‘contact us’ page on our website so that we can investigate this in full. More 

Brentford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to Croydon central on a Friday night with my girlfriend, who checked us in was the manager Eric and a young women trainee who was very friendly and professional. I stayed there for two nights and pretty much a very good location to the town centre.

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Grantham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Brilliant staff couldnt do enough for us . Eric the manager went out of his way to look after us ,we really enjoyed our stay parking would of been great . We had an evening meal and breakfast which were both really good

Review collected in partnership with Travelodge

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My friend and I stayed here for our trip to London. Two nights. One of our beds had bed bugs. I got bit eighteen times, ten on my face, three on stomach and five on my feet/legs. When we complained, they took us to a new room and offered us a free breakfast (still not worth being bit, though). Unsurprisingly,... More 

Was this review helpful? Yes 3
TravelodgeUK, Nicolas from the Social Media team at Travelodge Croydon Central Hotel, responded to this review

We appreciate the time you have taken to review our hotel. We are truly sorry to learn of your poor stay and we assure you that we take all such matters very seriously and would like to investigate further. To do so, please provide us with more information by using the contact us section on our website. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

My friend and I were travelling around Europe and state here for our London stint. My friend's bed had bed bugs, mine didn't. He got over 20 bites and that basically ruined our trip. He was really itchy, we had to spend a lot on laundering our things to prevent the bugs from coming home or travelling with us... We... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent value for money. 5 mins walk from East Croydon station. Room was really big, very clean, modern and tidy. Bed was spotlessly clean. Reception staff very friendly and helpful. Will gladly stay here again.

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very pleasant surprise. Great value for money. Rooms are huge , warm and clean. Beds very comfortable. Service is great. Kimberly was extra helpful, arranging for my room to be changed to one with a bath, although both rooms were very nice and well equipped ( 8th floor). No complaints at all, much better than I had expected, I... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel few days and everything was good. Very easy to go to London from there, nice room, and not very expensive.I recomand this place even for a family, they have all the fournuture you might need. It is not "the Ritz" but it's honest!

Review collected in partnership with Travelodge

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