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Premier Inn Croydon West

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619 Purley Way | The Colonnades Leisure Park, Croydon CR0 4RQ, England
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Premier Inn Croydon West
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244 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (244)
  • Mar-May only
    (69)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (54)
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Leeds, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

stayed here on Friday 24th July 2015. Arrived about 11.4 5 pm. Got settled in bed at midnight, exhausted from a 4 and half hour drive that morning and an entire day walking around London. Soon as our heads hit the pillow we could hear banging and moving of furniture, wheels squeaking. The lift was right next to our family... More 

Review collected in partnership with premierinn.com

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keypr
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Having been up and down the M1 for the past 17 years to visit the in-laws this hotel has been under my radar, what a shame we didn't find this Premier Inn before now, no more clamping in Croydon for me! The rooms are newly refurbished with a lovely quality bed, Yes the room are unfortunately a little on the... More 

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean, comfy beds, clean bathroom. The staff were friendly and helpful. And on my particular stay there were plenty of parking spaces available. Pub next door and a selection of restaurants within short walking distance. Have advanced booked night in August already. Book early and get some very good deals

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Geneva, Switzerland
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Worst check-in ever. Waited 15 minute for the unhappy people in front of me to try and check-in and ten it took us 25 minutes - the poor girl "in training" just couldn't cope and there was no manager or any other staff to help her. By the time she checked us in there was quite a queue behind us.... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Croydon West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Onchan, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We usually stay in the Croydon Town Centre PI, which is very handy for shops, restaurants and the station, but it was too pricey on this occasion, to we went to Purley Way instead. We used public transport as the buses to/from Croydon and Purley are very frequent, but there is lots of free parking here, which probably makes this... More 

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Northampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 23, 2015

What a shame , really nice modern hotel and super comfortable bed The heat of the room is incredible !!! They have no air con but it's really uncomfortably hot , there must be an issue with the heating system somewhere as its hotter than outside I did complain very calmly and said i couldn't sleep and they very quickly... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Croydon West, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. I am pleased to read you received a refund under our Good Night Guarantee for the uncomfortable night. Please be assured that all your feedback... More 

Rotherham, South Yorkshire
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 17, 2015

Good location for where we wanted to be with ample car parking. No food services provided but pub open next door for dinner but not for breakfast. Good sized room with ample drawer facilities and very clean and spacious bathroom. Room to put toilet bags, shaving gear etc. New carpet and very comfortable bed. Reasonably priced but would look for... More 

Review collected in partnership with premierinn.com

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Teesside, UK
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 15, 2015

We had stayed in this Premier Inn a couple of years ago and chose it again for its convenient location and free parking. Since our last visit the place has been refurbished all the rooms have been refurbished and what a difference. Our room and bathroom were immaculate. Obviously the renovations were very recent, everything was very crisp and shiny.... More 

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Derby, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 6, 2015

Good hotel with very good rooms and friendly staff. Good location with a number of restaurants and take a ways close by. Rooms look great with large wall mounted TV, big comfortable bed, air conditioning and clean recently renovated bathroom.

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Bristol
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 2, 2015

On arrival we were made to feel very welcome, even though we turned up approx 2 hours before we were supposed to but our room was ready and we were given the keys straight away. The staff on reception were lovely and explained everything to us clearly. The room was exceptional - it was clean, comfortable and just what we... More 

Review collected in partnership with premierinn.com

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