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Premier Inn Croydon West

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619 Purley Way | The Colonnades Leisure Park, Croydon CR0 4RQ, England
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1 room 1 guest
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Premier Inn Croydon West
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250 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (69)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (54)
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Staffs
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You always know what you are going to get with PI....clean rooms and comfortable bed. This hotel could benefit from air con...However we stayed on one of the hottest days...and there was already a fan in the room and we were given chilled water during our stay.

Review collected in partnership with premierinn.com

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Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel room was just what you would get from any budget hotel. My poor rating is because I had ordered a twin room and was given a double. It took three trips to reception and 40 minutes to get the second bed made up.

Review collected in partnership with premierinn.com

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Sittingbourne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The service and staff was excellent, food was excellent from the pub next door. Would recommend to anyone who has a business/family function that they need to go to in that area.... The rooms, shower facilities, staff and food was of excellent standards and would recommend to anyone.

Review collected in partnership with premierinn.com

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Wolverhampton, United Kingdom
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A modern Premier Inn but no bar or restaurant and no breakfast facilities. A real big let down as the rooms are really good. Will look elsewhere in the future, such a shame the pub opposite doesn't cater for hotel guests.

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Barrow-in-Furness, United Kingdom
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelled here for a family get together. Easy to find with satnav plenty of parking. Good welcome by staff and quickly checked in. Beds are up to premier inn standard. There was very little noise from outside. These were two hot nights, a fan was provided and a sheet as an alternative to the duvet which made things much more... More 

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Napier, New Zealand
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whilst this hotel isn't in the best place in Croydon (in a leisure park), the hotel and staff certainly make it a great stay. As usual for a Premier Inn the accommodation is towards the basic end but everything is very clean and the beds are superb. Went for a meal at the adjacent restaurant but wouldn't recommend it.

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Leeds, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

stayed here on Friday 24th July 2015. Arrived about 11.4 5 pm. Got settled in bed at midnight, exhausted from a 4 and half hour drive that morning and an entire day walking around London. Soon as our heads hit the pillow we could hear banging and moving of furniture, wheels squeaking. The lift was right next to our family... More 

Review collected in partnership with premierinn.com

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keypr
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 20, 2015

Having been up and down the M1 for the past 17 years to visit the in-laws this hotel has been under my radar, what a shame we didn't find this Premier Inn before now, no more clamping in Croydon for me! The rooms are newly refurbished with a lovely quality bed, Yes the room are unfortunately a little on the... More 

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Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2015 via mobile

Clean, comfy beds, clean bathroom. The staff were friendly and helpful. And on my particular stay there were plenty of parking spaces available. Pub next door and a selection of restaurants within short walking distance. Have advanced booked night in August already. Book early and get some very good deals

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Geneva, Switzerland
Level Contributor
79 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed July 4, 2015 via mobile

Worst check-in ever. Waited 15 minute for the unhappy people in front of me to try and check-in and ten it took us 25 minutes - the poor girl "in training" just couldn't cope and there was no manager or any other staff to help her. By the time she checked us in there was quite a queue behind us.... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Croydon West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

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