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All 20 Croydon hotels

Holiday Inn Express London Croydon

3.0 of 5 Hotel   |   1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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68%
Ranked #6 of 20 hotels in Croydon
A recent review
3 of 5 stars reviewed 2 days ago
45JonesM Manchester, United Kingdom
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484 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Having stayed recently at a Premier Inn I had quite high expectations of a budget hotel. Holiday inn need to have a look at the competition. Compared to the Premier Inn, this Holiday Inn falls short. The rooms are poky, the beds aren't comfortable and the choice at breakfast was poor. Having said that, the location was ok, if you... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear 45JonesM, Thank you for writing a review about your recent stay with us. It sound like we fell below your expectations. Please accept my sincere apologies for any inconvenience it may have caused you. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. Thank you... More

Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Clean, staff is willing to help.perfect distance from London center by train (aproximately 15-20 minutes to London Bridge). maybe only the breakfast is still same every day - during longer stay is little bit annoying.

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Jennifer W, I express my thanks for your review on our hotel. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you in Holiday Inn Express Croydon soon Best Regards Girogia M. More

Wexford, Wexford, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are currently staying in this hotel as my partner is running the London marathon. Having been traveling from 3 a.m. We arrived at the hotel mid morning expecting to be only allowed leave our bags. The lovely girl at the desk phoned up to room service and got a room ready straight away. Rooms are great. Hair dryer, tea/coffee... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Jennifer W., I express my thanks for your review on our hotel. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you in Holiday Inn Express London Croydon soon. Best Regards Giorgia M. More

Hampshire
Top Contributor
76 reviews 76 reviews
65 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The usual standard HI-Express offering, if that is your expectation you will not be disappointed in this 10floor 170room hotel, kind of hidden and recessed behind Debenhams in the central shopping area. Hint - follow the slop downhill at corner of Debenhams/Primark and take the alley on the right. The HIE is the 10story building on your left 50m in... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear scuba_in_the_sun, Thank you so much for the really nice review. It's great to read that you found the overall value of your stay to be to your satisfaction. We look forward to welcoming you in Holiday Inn Express Croydon soon. Sincerely Giorgia M More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The staff were really friendly, rooms were clean and the hotel is right in the middle of Croydon town Centre. There are numerous eateries in Croydon and some lovely pubs. However I would advise checking them out on-line first. As a business traveller, this hotel suited me fine. Ten minutes walk from East Croydon but plenty of tram stops.

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Steve B, Thank you so much for the really nice review. It 's great to read that you found the overall value of your stay to be to your satisfaction. We value you as our guest and we look forward to welcoming you in Holiday Inn Express Croydon soon. Best Regards Giorgia M. More

Salisbury, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 10, 2014 via mobile

This hotel is not well sign-posted, and neither is the carpark hotel guests have to use. When we checked in we were given a twin rather than a double which had been booked. Although this was sorted quickly it should not have happened in the first place! The hotel room itself was fine, clean and tidy. The hotel cleaners came... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear K_R_F_82, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sound like we fell below your expectations. Please accept my sincere apologies for any inconvenience it may have caused you. Your feedback... More

London, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2014

Staff at the hotel are very friendly and very helpful, check in quick and painless, hotel now has new entry system to gain entrance to the rooms by key card use in the lift. Rooms are clean and tidy, free coffee and tea in the room. TV has freeview channels and there is free wifi available through out the hotel.... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Eeyore1970, Thank you so much for the really nice review. It's great to read that you found the overall value of your stay to be to your satisfaction. We look forward to welcoming you in Holiday Inn Express London Croydon soon. Sincerely Giorgia M. More

St. Helier, United Kingdom
Top Contributor
77 reviews 77 reviews
56 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 21, 2014

I have stayed at this hotel before, but usually only for 1 night at a time. Work commitments meant I had to stay 4 nights for this trip I was on the 3rd floor and was woken most days by the moving of lorries delivering to the next door store or at the time a crane was parked next to... More

Was this review helpful? Yes 1
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear GaryCI, Thank you for writing a review about your recent stay with us. Please accept my sincere apologies for any inconvenience it may have caused you the noise from outside. It's great to read that you found our rooms, breakfast and location of our hotel to be to your satisfaction. We value you as our guest and hope you... More

Sheffield, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2014

I recently traveled to London and found my experience at the Holiday Inn Express Croydon to be excellent. Check in was efficient and the staff very friendly and helpful. The hotel is located by the high street in Croydon which is 15 minutes from central London via train which was ideal for me as I went to the theatre. It... More

Was this review helpful? Yes 2
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Nicolelde, Thank you for writing a review about your recent stay with us. It's great to read that you found your overall stay excellent. We strive to give great and impressive service to all of our guests ans it makes us happy to read we exceeded your expectations. We look forward to welcoming you in Holiday Inn Express Croydon... More

Plymouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 3, 2014

This is Holiday Inn's budget brand and this hotel is set up with no frills but a good level of comfort. You will not find a spa, room service, or a even a restaurant here but you will find a great location (10 minutes walk to East Croydon station - 10 minutes to London Bridge), free breakfast, and free WiFI... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Jasonfromtheblock, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,... More

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Additional Information about Holiday Inn Express London Croydon

Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Holiday Inn Express London Croydon Hotel
Express London Croydon
Holiday Inn London
London Holiday Inn
Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #6 of 20 hotels in Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Official Description (provided by the hotel):
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 
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