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All 20 Croydon hotels

Holiday Inn Express London Croydon

3.0 of 5 Hotel   |   1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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Holiday Inn Express London Croydon
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Ranked #7 of 20 Hotels in Croydon
A recent review
5 of 5 stars reviewed yesterday
Babbamonk Wiltshire
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521 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wiltshire
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited last week for one night on a work trip. The staff at reception were very friendly and helpful, rooms clean and tidy. Customer service from all staff was very good at all times. Breakfast was ok - scrivelled up sausage though, probably warmed up - could do with a more regular 'refresh' of hot items to keep the quality... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This Holiday Inn Express has great customer service, however don't walk around the area at night: Croydon is a shady place at night. Our room was OK, although the lack of proper heating and a working kettle was a major let down, especially during the winter when you're looking for a warm bed to snuggle into with a warm brew.... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Booked a Double Room to stay due to application to submit in Home Office. Then trying to find the hotel which is situated in the middle of a shopping area which you cannot drive through by car we arrived on foot after parking the car quite a distance away at 10pm. Facility at hotel was fantastic and staffs were very... More

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Chesterfield, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Booked a Double Room to stay here on 12th November for 2 nights. Due to delayed travel and then trying to find the hotel which is situated in the middle of a shopping area which you cannot drive through by car we arrived on foot after parking the car quite a distance away at around 11pm, presuming our room would... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Lindsey bonson, Thank for your comments on your recent stay with us. I am sorry to read that we fell below your expectations and please accept our sincere apologies. All of our rooms are for double occupancy, and duplicate key cards are available on request at any time during your stay. You were offered a 20% discount on your... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Carlos, Victoria, jebel and the rest of the staff are great its like hme from hme, made we feel really welcome and felt with anything I needed will sedentary be coming back. Food was great the wifi was fast feel like I have made new friends with my time in london

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear John25142713, Thank you so much for a really nice review we are pleased you have enjoyed your stay with us. It makes us happy to read your comments and I will share with the staff. We look forward to welcoming you back to Holiday Inn Express soon. Kind Regards, Cherrelle M More

Senior Contributor
29 reviews 29 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

To start I must say the room was clean and a good size. The first down side is the car park is not attached. It's a 10 min walk which isn't convenient. As the hotel serves no food (apart from breakfast) you need to eat out. I couldn't find anywhere near by that was decent. I didn't get a good... More

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managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Jonny5-s Thank you for taking the time to write a review about your recent stay with us. We are pleased to read that you found our rooms clean and of a good size. As stated on our website, we do have limited parking spaces available onsite, on a first come first served basis. The car park we do recommend... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

This is a Holiday inn not a savoy! we read the reviews and saw some negative feedback but thought we would give it a try and we thought it was a gem it was in a decent location a train away from st pancras and also the staff were amazing so helpful and even let us check in early there... More

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear D H H S, I express my thanks for your review on our hotel. Its great to read you found overall breakfast, our rooms and the service to be to your satisfaction. We strive to give great and impressive service to all of our guests. We are pleased to read we exceeded you expectations. We look forward to welcoming... More

Dartford, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

We booked this hotel as we were meeting friends. When we eventually found this hotel we were shocked to find a car parked in the disabled bay without a blue badge. My husband went in to find out why and was told it had been booked, not by a disabled person! The staff were very kind and managed to find... More

Was this review helpful? Yes 1
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear 360carrie, Thank you for taking the time to write a review about your recent stay with us. We are really pleased to read you found the staff helpful. We regret that we were unable to meet your expectations in a few areas. we regret that we're not able to meet your expectations in a few areas. Please accept our... More

Paramaribo District, Suriname
1 review
4 of 5 stars Reviewed October 20, 2014

My girlfriend booked a different hotel via booking.com. As we arrived on the adress there wasn't a hotel at all. We asked some people if they knew the hotel but nobody didn't. One man asked us what we were looking for, he didn't know the hotel but did know the Holiday Inn Express pretty nearby. We went there for some... More

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear mixxmunky, Thank you for a really nice review. We are pleased you decided to stay with us. I am really pleased to read you found your overall stay with us to your satisfaction. We look forward to welcoming you back to Holiday Inn Express London Croydon soon. Kind Regards, Cherrelle M More

Norwich, United Kingdom
1 review
2 of 5 stars Reviewed October 17, 2014

I was staying in the hotel following a business meeting in the area. i was aware the hotel had limited parking but i didnt expect to only find under 10 spaces available for a hotel of its size, also the parking provided was a short distance from the hotel, in a unpleasent area which could pose health and saftey issues... More

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Simon A, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. Please accept my sincere apologies about the conditions of the room you received. Rest... More

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Additional Information about Holiday Inn Express London Croydon

Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn

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