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Holiday Inn Express London Croydon

3.0 of 5 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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Holiday Inn Express London Croydon
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Holiday Inn Express London Croydon
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542 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here many times on business and thought it was about time this hotel received a review. Very central in Croydon, only a fifteen minute walk from the train station, and five minute walk to the main shopping centre, or five minutes in the other direction to the likes of Tiger Tiger, Nandos and Flares. They suggest there is... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear michaelbella, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Cherrelle M More 

Noida
Contributor
15 reviews 15 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Quite Location, Helpful Staff, Clean and Decent Ambience, Value for money rooms and facilities within. This property is best suited for stay during business trips. Few of Staff members are definitely above par on helpfulness, caring and ensuring you have a decent impression here. Morning Breakfast- Morning breakfast is just ok for regulars here as it does not offer any... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear RJ1971, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holiday Inn Express in Croydon. I hope we can be part of your future travel plans. Kind regards, Cherrelle M More 

Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent three nights here and felt very comfortable and warmly welcomed. Staff are friendly and helpful. Room rates are reasonable and rooms are modern and nicely furnished. Close to a shopping district so shoppers, you will like the location. I wouldn't recommend evening walks on your own around the vicinity though. Think this is a good alternative to expensive... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Maiabac, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holiday Inn Express in Croydon. I hope we can be part of your future travel plans. Kind regards, Cherrelle M More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

I would like to say a big thank you to all the staff here who made our many weekends here so special. Staff recognised us from previous trips and consistently went through extra mile to make us feel welcome. It really made such a difference to our trip

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear MiloT123, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Giorgia M. GSM - Reception More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

Staff was spot on friendly and helpful. The room was spacey and clean. The breakfast was nice hot and filling. The location was great. Good value for money. 100% happy Would definitely stay again. The good thing is all the shops and restaurants are close

Was this review helpful? Yes 2
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Anthia M, It makes me very happy to read that your vacation experience was so positive. We work hard to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. Thank you for choosing to stay with us and I hope you visit again soon. Kind regards Giorgia... More 

Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2015

Stayed here in december for the 2nd time. Trainstation is 6 minutes from te hotel. and in 15 minutes at London Victoria. Breakfast is basic but good. Only thing was that the waiters were a little slow with refilling the cutlery and plates. we had to ask several times. Yet the hotel is very good and I would stay here... More 

Was this review helpful? Yes 1
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear GMV_KFC, Thank you for your review on your recent stay at Holiday Inn Express Croydon. We regret that we were not able to meet your expectations. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guest. It's great to read that you found the hotel location... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

My stay here was great, comfortable and excellent value! The staff were unbelivable and couldnt do enough to help, a real credit to the company, the manager at the time was cherrelle who was fantastic along with javalle and cynthia! Will be staying here again and highly recommend this hotel offers a superb service and im very happy indeed, regards... More 

Was this review helpful? Yes 1
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear DrBenwilliams, Thank you so much for a really nice review. It makes us happy to read your comments about our staff. We strive to give great and impressive service to all of our guests and its great to read we exceeded your expectations. Thank you for remembering their name. It gives us the chance to personally thank them for... More 

Gloucester, England, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 27, 2014

All I can say is that it's ok,the room was clean and warm the reception staff maybe could do with being more attentive to all customers but I guess they were under pressure what with there being two staff on and two customers to serve,but as I day it's ok to stay for the short term perhaps no longer than... More 

Was this review helpful? Yes 1
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Anthony S, Thank you for taking the time to write a review about your recent stay with us. Please accept our sincere apologies we fell below your expectations. We welcome all feedback from all of our guests as this helps us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 20, 2014 via mobile

Hotel and services is wonderful. Hotel staff very receptive and accormodating. The room service fantastic, break fast lovely, environment inviting. Quality service delivery, conference halls wao. Just hope to come back here again.

Was this review helpful? Yes 2
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Braimoh A, Thank you for taking the time to write a review about your recent stay with us. It makes us happy to read you enjoyed your overall stay with us. We are pleased to read the comments in regards to our service and staff. We do hope you continue to choose us for your future travel needs. Kind... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

I had stayed in this hotel few nights and i can say it was very good staff professional and the service to the standard I must say that we realy enjoyed and we will come back again.Very happy special with Mary that she made us feel very special.Thanks to all.

Was this review helpful? Yes 1
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear charabe, Thank you so much for a really nice review. We are pleased to read your comments about our staff. We strive to give great and impressive service to all of our guests. Its great to read we exceeded your expectations. We do hope you continue to choose us for your future travel needs. Kind Regards, Cherrelle M More 

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Additional Information about Holiday Inn Express London Croydon

Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Phone Number:
Location: United Kingdom > England > Greater London > Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn

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