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Holiday Inn Express London Croydon

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1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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Holiday Inn Express London Croydon
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Holiday Inn Express London Croydon
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600 Reviews from our TripAdvisor Community

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Traveler rating
    135
    256
    126
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I'm a returning guest, love the cozy atmosphere, the market across the street and how close by everything is- all the shops you want to visit while in London are 2 minutes away from the hotel! How great is that, right? Train station is about 15 min walk from the hotel. I enjoyed the walk but if you're not into... More 

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Greater London, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 days ago NEW

The rooms are quite old not really modern as other Hotels I have been too, Breakfast wasn't really appetising the sausages were extremely burnt, however the staff were very friendly and accommodating. I have visited this hotel a 2 years ago so the review may not be accurate but this was my experience.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I stayed here for two nights with family from 17th to 19th July 2015 as we were attending a wedding nearby. This hotel does what it says on the tin and you get what you pay for. The rooms and bathrooms were clean, however the beds (we booked twin rooms) were a little narrow and not particularly comfortable either. There... More 

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Travelers are raving about these Croydon hotels

Mumbai (Bombay), India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We a family of 3 stayed here in June for 6 nights. Location very good. Hotel is close to tram stop, shopping center and fruit market. During our stay, hotel was fully occupied and one lift was out of service. Often we had to either wait patiently or walk down the stairs. Breakfast area is small and gets crowded and... More 

Was this review helpful? Yes 1
York, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Wrote a review on IHG web site - all negative comments taken out!!! Reception staff great. Lift not working, food mediocre at best. Gave up trying to get a drink barman not around for over 10 minutes. Towels not replaced and telelphone not working so couldn't contact staff, mould in shower tray.

Was this review helpful? Yes 1
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review

Dear Graham A, Hope you are well. Thank you for your feedback, I am truly sorry that your stay has not met your expectation. I am glad that you mentioned that the team members are great, I will definitely share your words with them. if you would like to discuss about the aspect of your stay with me, please do... More 

Huddersfield
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a strange location for a hotel. Squeezed in behind some shops in what I could see in winter in a dark dodgy area. It was fairly easy to find but a good walk from the train station. Handy for the tram though. Room was clean but needed some attention as not everything worked properly fixtures and fittings were... More 

Was this review helpful? Yes 1
managerex, Front Office Manager at Holiday Inn Express London Croydon, responded to this review

Dear Rokardphu, Hope you are well. Thank you for your feedback and constructive comments, we are actually reconsidering our buffet for Breakfast, I am sure that on your next stay with us you will see the improvement. Please be sure that your comment has been passed on to the team, feedback and comments are always taken seriously and in a... More 

Barcelona, Spain
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel staff very helpful. Gave good suggestions for restaurants. Croydon not that bad. Nice shopping and nandos food place to eat. Urine smell is from alley. You can go the other way no prob. Will stay again if in London. Close to train station. Room is clean and quiet

Was this review helpful? Yes 2
SCOTLAND
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was on the fourth floor and situated on the side of the building. It was very quiet, and the room was spacious. Breakfast was fine, and the staff at the desk were helpful. Trams leave from nearby for Wimbledon, so it was very convenient.

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Express by Holiday Inn last week. The hotel is newer looking, a bit tricky to find, and rather out of place for the immediate surroundings--with a back alley reeking of urine and a working class retail neighborhood that has seen better days. Room was spacious enough with a full bed and a love... More 

Was this review helpful? Yes 1
Derry, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is located off a dirty side street that is covered in litter and has people sleeping rough and drinking close by. There is no restaurant at the hotel and the food for breakfast left a lot to be desired. One of the elevators was out of service which isn't ideal when there was a queue to use the other.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear bd_derry, Thank you for staying with us and for leaving a review on TripAdvisor. We thank you for noting the cleanliness of the room and the good internet connection. However, it is truly regrettable to know that our location was inconvenient for you. The safety and security of our guests has always been our highest priority and we are... More 

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