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Holiday Inn Express London Croydon

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1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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Holiday Inn Express London Croydon
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Holiday Inn Express London Croydon
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553 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well, ideally locating in city center. Around this area lots of shops, some cafes and restaurants. Biggest in Croydon shopping centers are next door. Also big choice of banks. Breakfast was good. Same everyday but enough to start our day. Room was clean and very comfortable. Everything we need was there. Will back for sure!

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Gloucestershire, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Mixed reviews about this place. Its great easy access into London and has a great curry house. However, limited parking which is stated on website means 3 parking spaces. Great rooms for overnight stay meant no tv remote. I had phoned down and requested this but no one arrived with a replacement. Local car park which is Q Park is... More 

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Leigh, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Only one lift working and hotel has about ten floors. You can imagine in the morning only one lift stopping at almost every floor. At 6am you may be woken by what sounds like marbles dropping on a tin roof. The building has metal facade and my guess is that it is this creaking as it expands. Room is clean... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear LynneFL10, Thank you for your feedback received following your recent stay at Holiday Inn Express Croydon. I would like to apologise for the inconvenience caused by the lift having been out of order during your stay, particularly on the day of your departure. I understand the frustration this may have caused you. I can also only apologise on behalf... More 

London
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My second stay here and it won't be my last. Stayed for 6 nights in a twin room. Checked in at reception without issue and everything explained about breakfast times etc... The room itself was clean and tidy, with standard facilities, including a decent flat panelled tv, desk and chairs, beds were comfortable. A nice clean and fresh looking bathroom... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear wearecity, Thank you for taking the time to write a review about your recent stay at Holiday Inn Express Croydon. We really appreciate your comments about our staff’s friendliness and customer service. We all strive to provide an excellent service to all guests and comments like yours are a great reward to all our efforts. I am very pleased... More 

Romano Canavese, Italy
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2nights. And I must say we received the best service ever! A big thank you especially to Sree, who went beyond his call of duty to help us! also thanks to Giorgia at the reception desk. Our mini family reunion was made extra special with your kindness!

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Liesl D, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Holiday Inn Express in Croydon. Kind regards, Cherrelle M More 

Axminster, United Kingdom
Top Contributor
61 reviews 61 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great hotel, bar area, breakfast, very friendly helpful staff. Horrendous parking arrangements in nearby car parks then a walk not to pleasant walk with all your luggage in tow to the hotel. I was meeting four colleagues at the hotel and we all had a nightmare firstly locating the hotel with the restricted road access nearby and then the recommended... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Boxerdogs1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding parking arrangement. We will look into this concern. I assure you that the feedback of our hotel will... More 

Manchester, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2015

I've stayed here many times on business and thought it was about time this hotel received a review. Very central in Croydon, only a fifteen minute walk from the train station, and five minute walk to the main shopping centre, or five minutes in the other direction to the likes of Tiger Tiger, Nandos and Flares. They suggest there is... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear michaelbella, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Cherrelle M More 

Noida
Contributor
15 reviews 15 reviews
7 hotel reviews
4 of 5 stars Reviewed February 21, 2015

Quite Location, Helpful Staff, Clean and Decent Ambience, Value for money rooms and facilities within. This property is best suited for stay during business trips. Few of Staff members are definitely above par on helpfulness, caring and ensuring you have a decent impression here. Morning Breakfast- Morning breakfast is just ok for regulars here as it does not offer any... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear RJ1971, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holiday Inn Express in Croydon. I hope we can be part of your future travel plans. Kind regards, Cherrelle M More 

Amsterdam, The Netherlands
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 18, 2015

I spent three nights here and felt very comfortable and warmly welcomed. Staff are friendly and helpful. Room rates are reasonable and rooms are modern and nicely furnished. Close to a shopping district so shoppers, you will like the location. I wouldn't recommend evening walks on your own around the vicinity though. Think this is a good alternative to expensive... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Maiabac, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holiday Inn Express in Croydon. I hope we can be part of your future travel plans. Kind regards, Cherrelle M More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 25, 2015

I would like to say a big thank you to all the staff here who made our many weekends here so special. Staff recognised us from previous trips and consistently went through extra mile to make us feel welcome. It really made such a difference to our trip

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear MiloT123, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Giorgia M. GSM - Reception More 

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