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Holiday Inn Express London Croydon

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1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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Holiday Inn Express London Croydon
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Holiday Inn Express London Croydon
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587 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oulton Broad, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel is fine. It's a bit like an old motorway travelodge. However, the rooms are clean (if a little rough around the edges and in need of updating) we stayed 2 nights while in London for the Wimbledon tennis championships and location wise - this was great. The trams were much easier than the tube. Croydon itself and the... More 

Was this review helpful? Yes
Penarth, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I do like Holiday Inns, and this is one of the better ones. Very clean, excellent staff and very cheap considering the location. Very easy to get into the heart of London by train and a regular 24 hour train service is very welcome. A touch out of the way from the center of Croydon, but we didn't go there... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear David11_24_58, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Holiday inn Express in Croydon. Kind regards, Cherrelle M More 

Helsinki
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Location is good, 10 minutes walk to the train station and train goes to Victoria Station in 15 minutes. Only bad thing was that there were lots of construction work around the hotel and they were working through the night and reception didn't had earplugs, so I had to stay awake few hours before I could sleep. Next day I... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear kirsberry, Many thanks for writing a review following your recent departure from Holiday Inn Express Croydon. In a first instance please accept our sincere apologies for the disturbance you experienced during your stay. Reception staff will always do their best to accommodate all guests requirements, Regrettably we have a limited number of rooms on the quiet side of the... More 

Chester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night (9th June 2015) for a budget hotel it was ok. Room was large with plenty of space, bed was far to soft of me but that is more my preference. The staff are very friendly in reception which is always nice, they only other thing they need is someone to manage the bar, you could stand... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear icams1010, Thank you for writing a review following your recent departure from Holiday Inn Express Croydon. We are pleased to read you found our staff to be friendly and helpful. We do strive to give great and impressive service to all of our guests it great to read we met your expectations. I am very sorry to hear of... More 

London
Top Contributor
62 reviews 62 reviews
25 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good budget hotel in a central location in Croydon, the nearest one you can get to the central shopping area. Hotel is clean, well presented and well staffed. Free breakfast, but no restaurant for lunch or dinner. Rooms are fine, and very clean, but due to the hotel's location there are no views unless you are high up. Also noise... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Delroy123, Thank you for taking the time to write a review following your recent stay with us at Holiday Inn Express Croydon. Please accept our sincere apologies for the disturbance you received during your stay with us. For your comfort in the future, please be assured that Holiday Inn Express Croydon staff are available 24 hours a day should... More 

Dundee, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2015 via mobile

I stayed here with my fiancé for an overnight stay in London. Close to all the amenities and a short train journey away from Gatwick airport. Room was clean, bed was comfy and shower very good. Staff polite and helpful and breakfast ok with decent variety. Would stay there again.

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Jill S, Thank you for writing a review about your recent stay with us. We appreciate your kind words about our staff. I am pleased you found our staff to be helpful and polite. I hope you give us the opportunity to welcome you back to Holiday Inn Express Croydon in the near future. Kind regards, Cherrelle M More 

Springfield, MO
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

We stayed here for 7 nights while on vacation. The hotel was nice as was the staff. They have a wonderful breakfast selection. The hotel is about a 7-10 minute walk to the train station. The rooms are nice just smaller than what most Americans are used to but doable. If you are coming in from Heathrow, DO NOT get... More 

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managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear usaroadwarriormo, I'm so glad that you had an enjoyable time during your stay at [Holiday Inn Express in Croydon. My team and I appreciate your kinds words about the staff and we're glad to have been part of your visit. I hope we can welcome you back to the property in the near future. Kind regards, Cherrelle M More 

1 review
5 of 5 stars Reviewed May 24, 2015

We have stayed at holiday inn express croydon for 6 nights and it was the best holiday we had.Breackfast very nice staff polit rooms clean and well maintained. We want to say special thank you to Mary that she made us feel very special and she help us all the time with informations.Thank you Holiday Inn we will make sure... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Vali J, Thank you so much for a great 5 star review. I am delighted you found your overall stay to great. We really appreciate your comments about our staff’s friendliness and customer service. We all strive to provide an excellent service to all guests and comments like yours are a great reward to all our efforts. It makes... More 

Burgess Hill, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 18, 2015

My partner and I attend the annual London to Brighton mini rally every year which is the highlight of our year as it is the one night we always stay away to make the most of the weekend. Knowing how busy it is in the area this weekend, therefore, I booked and paid for our room at the Holiday Inn... More 

Was this review helpful? Yes
managerex, General Manager at Holiday Inn Express London Croydon, responded to this review

Dear Louise, Firstly, please accept my sincerest apologies for the situation you have described in your comments. Although we have to accept that errors like this unfortunately may happen, it is equally important that we state how sorry we are for the inconvenience experienced by you and your husband on this occasion. In rare situations where a guaranteed reservation cannot... More 

Travelers are raving about these Croydon hotels

Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 17, 2015

Last week I was training in Croydon!The location to get to my building in the High Street was absoloutely ideal. The hotel is clean and friendly and supplies a basic but nice breakfast. The hotel is close to local restaurants and bars and is a great connection from the overground station to London bridge. My only problem with my personal... More 

Was this review helpful? Yes
managerex, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear limi2006, I'm very grateful that you could take time to leave us your thoughts and write a review. I'm so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Cherrelle M More 

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