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Holiday Inn Express London Croydon

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1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
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Holiday Inn Express London Croydon
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668 Reviews from our TripAdvisor Community

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United Kingdom
Level Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Visited here for a friend's wedding in nearby Croydon Minster. We choose the hotel because it was good value in comparison to other hotels locally. The rooms were clean and sufficiently spacious. We used a local multistorey car park to park in which was discounted by reception. The breakfast area was cramped, with a lack of chair to people ratio... More 

Helpful?
Thank marymullanglen
Rotterdam, The Netherlands
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

I was in London for 1 day and I found a great deal on the internet with this hotel. I landed from Gatwick airport and I took a train to Croydon. It's like 5-8 minutes walking from the train station to the hotel. There are signs showing you where the hotel is located. Check-in was a breeze and the hotel... More 

Helpful?
Thank lonely_planet79
Ipswich, United Kingdom
Level Contributor
349 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

One of weirdest locations of the hotel we've seen, built in the centre of some kind of a courtyard, surrouded by the back doors of shops and shopping centers, with all the delivery vehicles waking you up in the morning... There's six car park spaces (bear in mind - this hotel is about ten floors high...) which are offered to... More 

Helpful?
Thank endrju_74
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

from arrival to check out everything was perfect. Staff were so helpful. The was located right outside and you can get to victoria within 20mins. The value of our stay was incredible for a hotel in Croydon. We will definitely return again

Helpful?
Thank Ben S
Stockholm, Sweden
Level Contributor
89 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Quite modern hotel with really boring rooms and public areas, but with nice and friendly staff at reception. Just a place to sleep in. Location is about 10 minutes walk from East Croydon station, and there are other properties located closer to the station. Still, considering the price, it is a good deal !

Helpful?
Thank Gold2004
London, United Kingdom
Level Contributor
89 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I decided to make myself a cup of coffee before jumping into bed but prior to boiling the kettle I was totally horrified to find yellow liquid in the bottom of the kettle which looked like urine. I called down to reception and explained the problem. Ali came up to my room and was pretty horrified at what was in... More 

Helpful?
Thank dmawson
IHGService, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear dmawson, Thank you for being our guest and for taking the time to write your review. I’m very disappointed to hear about your experience on your recent stay. Please accept our sincere apologies for issues you experienced with the room amenities and staff service. I certainly appreciate you taking the time to bring this matter to our attention. We... More 

Halifax, United Kingdom
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As an overnighter for business it’s okay. Staff decent, little bit of damage in the lift but nothing that a bit of maintenance would sort out. The air-con in my room was rubbish and didn’t work properly – however I didn’t raise it with the hotel I can’t grumble too much about it. I wasn’t overly impressed with the its... More 

Helpful?
Thank Mike W
IHGService, Guest Relations Manager at Holiday Inn Express London Croydon, responded to this review

Dear Mike W, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with our facilities and air conditioning system of the room. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your... More 

Middlesbrough, United Kingdom
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights as I was working in Croydon. The hotel was clean and warm and most of all it was very friendly. There is a bar and coffee bar and a buffet breakfast is available from 7 on a weekend. The hotel is just a 2 minute walk from the main shopping area. They do have parking but... More 

Helpful?
Thank Billingham
gloucestershire
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I entered the building for my overnight stay, I was greeted with a big smile, and a polite how may I help you, I had arrived early for my check-in, I was politely explained that my allocated room was not ready yet, but if I took a seat, housekeeping would get the room ready as soon as... More 

Helpful?
1 Thank always_smiling_9
managerex, Duty Manager at Holiday Inn Express London Croydon, responded to this review

Dear guest, Thank you for your kind comments on your stay at our hotel. It's great to see that you were treated with such great customer service by our staff here, as this is something we take great pride in as a team, so we value your feedback! I will pass over the comments to our staff and also to... More 

Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016

Great stay, absolutely nothing to put my finger on - besides the kind of cranky staff, who had an attitude - epspecially the Spanish manager at the front desk, who clearly had a couple of bad days on the job - she did NOT want to be there, thats for sure :D Apart from the minor thing, the room was... More 

Helpful?
Thank Thomas D
managerex, Duty Manager at Holiday Inn Express London Croydon, responded to this review

Dear guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, however this member of staff is no longer with us. I am happy to read that you enjoyed the rest of your stay with us and we hope that this minor issue did not interfere. We look forward to possibly... More 

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