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Ibis Styles London Croydon

585, 589 London Road | Thornton Heath, Croydon CR7 6AY, England
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Ibis Styles London Croydon
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stay for 2 nights. The staffs tried their best to accomodate our needs. My friend booked a family room. However its not suitable for us. They are helpful in letting us have 2 rooms instead. My friend too have issue with the carpark space as he felt its not save as its near to the construction site. They handle... More 

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, Thank you for your kind comments and compliments – We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Ibis Styles London Croydon. With Regards Abhishek Srivastava Manager More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are well presented and comfortable with a nice clean bathroom. Secure parking is a bonus. Breakfast was fine. Shame about the location as, although convenient for work in London, there really were no facilities or anywhere decent to eat out nearby.

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles London Croydon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I... More 

Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was modern and clean looking, however our room was really tiny, no plugs by the mirror, there was green gunk around the sink taps and a really stale smell in the room, like old mouldy cigarettes!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, Thank you for your kind comments and compliments – we can assure you that the matter is being looked into and will be dealt with accordingly. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Ibis Styles London Croydon. With Regards Abhishek Srivastava Manager More 

Travelers are raving about these Croydon hotels

Essex, United Kingdom
Level Contributor
109 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This budget hotel is clean, comfortable and reasonably well located for the amenities in Central Croydon - either a 15 minute walk or a short bus trip. Breakfast was perfectly adequate and included in my £57 cost. As I was only staying one night I couldn't really ask for anything else for that great price.

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Although the attention to detail seemed very lacking (poorly fitted carpets in room and communal areas) the hotel seemed clean and relatively well cared for. The staff we found to be generally friendly although a little lacking in smiles... and the manager seemed more than happy and visibly involved as we left in the morning. Breakfast was OK and kept... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles London Croydon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I... More 

london
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

i stayed here due to my partner being in mayday hospital and i wanted to be close to him but to be honest was rather dissapointed the room i had was very small not worth the price i paid and there wasnt enough choice on the food menu.also i wasnt very happy as before i went out on the first... More 

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, Thank you for your kind comments and compliments – At ibis Styles, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate your feedback, and I hope... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed July 30, 2015

This is an excellent hotel comparable to four star hotels, it's a lovely hotel which I love so much as a frequent traveler. This Ibis style is clean, excellent customers service and the staffs are wonderful.

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Exeter, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 29, 2015 via mobile

I had a room booked for reduced mobility. There was a ramp down the stairs but the room was very small! Bathroom was also not mobility impaired friendly (no handrails & very small). Description said they had a restaurant, no restaurant, just very limited list of mass produced microwavable/fried food (chicken nuggets, chips, lasagne, curry etc)to be ordered at the... More 

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, Thank you for your kind comments and compliments – we can assure you that the matter is being looked into and will be dealt with accordingly. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Ibis Styles London Croydon. With Regards Abhishek Srivastava Manager More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed July 29, 2015

very pleasant and helpfull staff services are execellent comfortable room .On the whole we had very enjoyable stay. Many thanks to all the staff. Breakfast very excellent time suit to most of the residents.

Was this review helpful? Yes
ABHISHEK S, Manager at Ibis Styles London Croydon, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at ibis Styles London Croydon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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