We stayed for a night for a show at earls court because it said it was near to transport links this was a lie! We have to get a bus and a tube to get there. The breakfast was horrible jut toast and tea in a plastic cup we also saw a man being taking out in handcuffs by the... More

Not too much space for clothes, room was clean, cooked breakfast took a long time to come, although complaint dealt with well.

If you are visiting England for the second time (or visiting relatives but dont want to stay in their homes) and know your way around but don't have enough money to stay in downtown london then croydon (outskirts of london but not as far as the counties) is the best place to be. This hotel is located very close to... More

Arrived in shabby reception at 10pm having prepaid with booking.com. desk person took my name, then picked up the phone and gave my details to someonelse . Then told me I'd been upgraded to the ibis two doors up. No explanation, no apologies for double booking or anything. Downright rude and uncaring. The Ibis gave us a twin room (paid... More

Had booked for two nights when visiting my family who lives nearby. When I checked in, I was went to a part of the Hotel which is being refurbished ... Corridors and stairs smelt of paint and white spirit, and there was spilt paint on carpets ... The room itself (47) was hardly wider than the bed, not very clean,... More

+ Clean room + Big bathroom + Friendly and helpfull service + All right location + Easy but tasty breakfast - Swipe cards reset when housekeeping used their mastercards (everyday you had to ask for reset) - Rooms are very noisy, you can hear people walk on stairs 20yd away - Renovations, however these are neccesary

Booked for my colleagues with our business card,, when they got there the person at reception said I did not send authorisation of take payment,( I have the email to prove I did) I booked 3 single rooms they were offered bunk beds that they would have to pay for themselves, so in the end my colleagues booked in somewhere... More

We have a son in long term hospital care in Kent so we stay in the area fortnightly. We usually use Travelodges when the rate is low enough as although they are basic in style they are properly equipped and reliably clean. This stay at Croydon Court/Norfolk house was a very cheap special offer so almost good value for the... More

Pretty shabby but used to go for dirty weekend with ex bf. It was fine for that.