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Selsdon Park Hotel & Golf Club

4.0 of 5
Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
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Selsdon Park Hotel & Golf Club
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Selsdon Park Hotel & Golf Club
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1,338 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at this hotel and loved every minute of it. I would totally recommend it if you would like a romantic night away. It's an old hotel so if your snobby and want up to date and modern this isn't the hotel for u. We found the hotel to be quirky, was very happy with the... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Guest Thank you for your leaving your review and comments. I am delighted that you had an enjoyable stay with us at Selsdon Park Hotel and Golf Club and were able to relax by using the facilities we have to offer. We look forward to welcoming you and your husband back in the future. Miguel Abellan van Kan More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Oh dear; where to start? I purchased a 2 x night getaway through Groupon for £149, to include bed and breakfast in a Superior Room with dinner on the first night. A good deal, so I thought, and the place looked beautiful. Stupidly, the night before our arrival date, I started looking at reviews online. Everyone was saying it was... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Frank Thank you for writing your review and I am pleased to read that you were able to enjoy playing golf whilst staying with us at Selsdon Park Hotel and Golf Club. Naturally I am disappointed that we did not meet your expectations on this occasion and I would like to apologise for any shortcoming in the level of... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Really love coming seldon park hotel, Me my partner are regulars and come often, the staff are very friendly and helpful. When we arrive and check in we are assisted by a man called Osama as we arrive late evenings. He is always polite and respects our wishes and views, problems to the best he can, to get it sorted.... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Keishaco Thank you for your review and lovely comments. I am delighted to read that as a regular returning guest you find Selsdon Park Hotel and Golf Club to be relaxing, welcoming and that the staff are always friendly and helpful thoughout your stay. Please be assured that your comments will be shared with the team and I know... More 

Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely staff - I received a warm welcome from Katarzyna at Reception. Richard sets a great example for his staff; friendly, helpful and efficient. Accommodation staff were lovely - really friendly and eager to please. My room was very well lit by daylight and also in the bathroom there are bright daylight light-bulbs. Large bathtub, great selection of TV stations... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Shauna Thank you for taking the time to write your review and I am pleased that you enjoyed your stay with us at Selsdon Park Hotel and Golf Club. I will ensure that your feedback is given to our Quality Wins Team which allows us to monitor that the high standards we strive to maintain are delivered and we... More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW

Would have no problems if this hotel was listed as 2* - however it's never 4*... - A wedding spewed over into the main reception leaving first impressions less than positive. - Standard rooms were clean, but small. TV was awful; an old-school box with only 5 channels. - Key stopped working within 3hrs of checking in. - Beds were... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Guest Thank you for your review. I apologise that the hotel was perhaps busier than expected however the hotel can be very popular with guests and bust at peak times, although we endeavour to ensure that our guests are all welcomed with a high standard of individual customer service. As an older property each of our rooms are unique... More 

Seaford, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I had lovely stay food fantastic, grounds with love views from our room. Would just like to say how impressed we were as my husband left his jacket by mistake in the wardrobe and only realised when we were half way home !!! Phoned the hotel and the next day the jacket arrived in the post thank... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Mr & Mrs Hill Thank you for your feedback which is valued by the team. I am pleased that you were able to enjoy all fhe charatastics and extensive grounds that we are able to offer our guests at Selsdon Park Hotel and Golf Club and we look forward to welcoming you back in the future. Miguel Abellan van... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Staff hardly understand English,when I asked for some strawberries they didn't know what I was asking for I was asked to spell it, when I was looking for ice they didn't know what I was looking for, I was put in a room that u would hardly swing a cat in even though I had it booked two weeks in... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Eoin Thank you for taking the time to write your reveiw and for you constructive comments which have been noted. I apologise for any shortcoming you received in the custtomer service you experienced and that your room did not meet your expectations on this occasion. Our room types are spread across the property and allocated on arrival and I... More 

Warrington, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Having selected Selson Park to stay as it looked lovely on the website, when we arrived our room was very small, a little rough round the edges and extremely hot with no way of turning the temperature down I was very dissapointed. As we were only staying 2 nights we thought it would be fine. After opening the window to... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Kara Thank you for your review. Naturally I am disappointed that you found your room to be warm and that you experienced operational noise disturbance. I sincerely apologise for any shortcoming in service whilst staying at Selsdon Park Hotel and Golf Club. We do endeavour to ensure that all operations do not impact on our guests stay I apologise... More 

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel a few months ago, and I must say, I was quite impressed. Firstly the grounds were simply amazing. Perfect for a nice relaxing walk after breakfast or in the evening before bed. The check in was fast and efficient and the room was cozy. The hotel offers a nice and quiet accommodation which is very refreshing.... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Guest Thank you for your review. I am delighted that you were able to enjoy the grounds, facilities and charactistics that we are able to offer to our guests at Selsdon Park Hotel and that you had an enjoyable relaxing stay. We look forward to being able to welcome you back to the hotel in the future. Miguel Abellan... More 

Devon, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

lovely grounds and buildings sadly let down by the rooms and staff we arrived after a 7 hour car journey running very late, given wrong keys / room info had to go back to receptionand then move room no appology . Our room was so small it was a struglle to get around the bedm which in itself was a... More 

Was this review helpful? Yes
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Guest Thank you for your comments which will be reviewed with the team to ensure that the high standards we strive to maintain are delivered at all times, I am pleased that you found your room to be clean although it is disappointing that you found it small and that the decor and facilities delivered by the team did... More 

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