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Selsdon Park Hotel & Golf Club

Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
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Selsdon Park Hotel & Golf Club
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Selsdon Park Hotel & Golf Club
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1,350 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed today NEW via mobile

THE worst HOTEL ever DIRTY,bathroom disgusting ,carpet stained ,curtains ripped ,TV FROM THE 80s,SAFE broken, ONE pillow each ,Bar staff dreadful .Swimming pool in poor state of repair. A run down hotel with little investment . DONT let the website fool you,ITS A COMPLETE SHAM OF A HOTEL!!!!!

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Rochester, United Kingdom
Top Contributor
224 reviews 224 reviews
53 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed yesterday NEW

Although I have played the golf course at Selsdon Park, I had not as yet stayed their. This was the opportunity to stay with my wife, and so we did. A very pleasant Hotel, part of the Principle Hayley Group, which I understand has just joined another group. Reception was very grand which gave good first impression. We had a... More 

Was this review helpful? Yes 1
Epsom, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

i think she was the restaurant manager, she was really rude and no eye contact terrible service from her , but hotel it beautiful all the staff was very friendly except your restaurant manager who needs more training!!!

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SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Marie Thank you for your review and I am please that overall you found the staff at Selsdon Park Hotel and Golf Club to be friendly and helpful during your stay. Please be assured your comments have been noted and will be reviewed with the relevant Management Team, and I do hope we can welcome you back in the... More 

Kingston upon Thames, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Bought 2 spa deals from Amazon Local for a friends birthday. Spa requires up dating as looking very tired, lockers coming away from wall etc,for a 4 star it not acceptable in my eyes. Massage was lovely but that's about it, will not go back.

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SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Hayleyrose Thank you for your review. I am pleased to read that you enjoyed your spa treatment whilst visiting us at Selsdon Park Hotel and Golf Club. Naturally I am disappointed that we did not meet all of your expectations with the standard of the facility, and please be assured your comments will be reviewed with the team to... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The price seemed too good to be true, and it was. Friendly reception staff but hotel in desperate need of a face lift. Knackered lift, shabby corridors - with a rubbish bag, a carton of Tropicana left on the stairs (that remained there for the entire day) and a dirty old duvet blocking our door. Room small, tiny 'double' bed,... More 

Was this review helpful? Yes 1
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Anna Thank you for taking the time to write your review. I sincerely apologise that we did not meet your expectations on this occasion for any shortcoming experienced. I would be grateful if you would kiindly contact us in relation to the bathroom so that we may identify your room and investigate this as a matter or importance as... More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

As several other reviewers have stated the hotel is in dire need of refurbishment. The rooms are old, old , old, with an air of ingrained, aged dirt that can't be cleaned. The TVs must be over 15 years old and the bathrooms mouldy and smelly. I was first given a room on the ground floor that was large but... More 

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SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Guest Thank you for taking the time to write your review. I sincerely apologise that we were unable to meet your expectations during your visit to Selsdon Park Hotel and Golf Club and that you were unhappy with the accommodation allocated. Please be assured that whilst the Receptionist was happy to offer your an alternative room is certainly was... More 

Milton Keynes
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My wife and I had a weekend at this hotel paid for by friends, so cannot complain too much! The hotel property was nice and staff were pleasant and helpful. But this is a wedding venue hotel which means there can be a lot of noise. We had a lower ground floor room but unfortunately the kitchens were up above,... More 

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SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Guest Thank you for your review and I am pleased that you had an overall enjoyable stay with us at Selsdon Park Hotel and Golf Club. Naturally I am disappointed that you and your wife were disturbed by some operational noise. Whilst we endeavour to keep all operational noise to a minimum I apologise for any inconvenience this caused... More 

Kilkenny, Ireland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights for my sons birthday in April and loved it. Even though there were weddings on the Friday and Saturday night, it was very quiet and peaceful. The staff were friendly and helpful. I look forward to staying here again.

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SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Stacey Thank you for your review and i am delighted to hear that you and your son enjoyed a quiet and peaceful stay with us at Selsdon Park Hotel and Golf Club. We look forward to welcoming you back in the futue. Miguel Abellan van Kan More 

London, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

The facilities are old and tired and not very clean. did not feel like a spa experience at all . The staff were untidy without proper uniforms . Nothing was explained very well and was generally an uncomfortable environment . Massage however was nice . Would not visit again .

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Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My partner and I booked the hotel for a night with a Groupon, and our experience was really good. Having read some of the other trip advisor reviews I was a little worried, but overall we had a lovely stay. The spa was a little dated, but it was clean and enjoyable. Some of the gym equipment didn't work, but... More 

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SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Sophie Thank you for your review and I am pleased that you and your partner enjoyed your stay with us at Selsdon Park Hotel and Golf Club. I am disappointed however to read that your newspaper did not arrive and that our menu choice was limited for any vegetarians staying with us on the evening you dined in the... More 

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