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Selsdon Park Hotel & Golf Club

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Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
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Selsdon Park Hotel & Golf Club
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1,721 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Oh dear...where do I begin? First of all I'd like to stress that I never complain. This is the first time I've ever left a negative review anywhere. However I feel compelled to share my experience at this establishment. I stayed two evenings. After reading the reviews, I was not surprised when I entered the bedroom to find a threadbare,... More 

Helpful?
Thank lalalav
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I would like to thank all of the staff at the hotel for a wonderful wedding reception on January 23rd 2016. We were so impressed with the professional staff throughout the evening and the delectable food. The occasion will leave a lasting impression with ourselves and the guests for some time. We would certainly recommend this hotel... More 

Helpful?
Thank Vivienne H
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Mr & Mrs Henry Thank you for taking the time to write your lovely review and we are delighted that you chose Selsdon Park Hotel and Golf Club to be part of your Special Day! May wish you both a very happy future and we look forward to welcoming you back to stay with us in the future. Eilis... More 

East Calder, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at Selsdon Golf and Country Hotel last week for 3 nights by reason of a business trip to my Head Office nearby. I really enjoyed my time there and what a nice hotel it is to stay in. Check in at reception was easy and carried out by a very efficient receptionist which was easy and quick. As... More 

Helpful?
Thank Derek1311
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Derek1311 Thank you for your taking the time to write your review and I am delighted to read that you had an enjoyable, comfortable stay with us at Selsdon Park Hotel and Golf Club and we look forward to welcoming you back in the future. Eilis Noble More 

Natty0701
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The place felt rather down onits luck and unloved. The décor was dreadful and carpets old and not as clean as they could be. The bathroom was just a bit... yucky; my friend didn't want to have a shower. This was the superior twin too. Oh and there was a terrible draft and the curtains did join so the beautiful... More 

Helpful?
Thank Natty0701
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Natty0701 Thank you for your comments and I apologise that you were not happy with the decor of your room. i sincerley apologise for any shortcoming in the level of service you experienced and please be assured that I will be reviewing your comments with my Quality Wins Team who meet regularly to discuss our guests feedback and highlight... More 

Bridgend, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Two consecutive days of meetings were made pleasant by excellent buffet lunches , accommodating staff and good but too hot rooms. Some roms are a very long convoluted walk from the main facilities so if you have mobility problems make sure staff know. There is a ramp and automatic door to the bar but the main doorway has two steps... More 

Helpful?
Thank Marian E
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Marian Thank you for your review following your stay at Selsdon Park Hotel and Golf Club and I am pleased to read that you enjoyed breakfast and dining with us and that our staff were able to assist you with any mobility issues. We look forward to welcoming you back in the future. Eilis Noble More 

Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Where do I start ? Bathroom filthy and covered in mold/mildew the bed was the smallest double I have ever seen. The bed base was stained and dirty. The room was freezing as the central heating does not work albeit heaters were in the wardrobe. The furniture is pre war and very dated. I wS in a rush so did... More 

Helpful?
Thank SteveD7450WC
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear SteveD7450WC Thank you for your comments and I am sorry to hear that you found your room to be cold and dated in decor. Please accept my apologies for any shortcoming in the level of service or housekeeping experienced and I assure you that this will be reviewed with team and Head Housekeeping to ensure that the high standards... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

I travel all over the world and stay at a variation of hotels and I can honestly say that Selsdon Park Hotel is one of the worst hotels I have ever stayed at. On my first night I wanted a bath after a long drive and as I was running the water there were pubic hairs protruding from the waste... More 

Helpful?
Thank Emily A
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Emily Thank you for your review and I sincerely apologise that our typically high standards of housekeeping were not delivered during your stay and for any shortcoming in customer service experience. Please be asssured that had these issues been brought to our attention that we would have happily resolved these and offered you an alternative room for the remainder... More 

Bristol, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Arrived at the selsdon and was impressed with the first impressions of the hotel and facilities. Checked in to my room in a distant cold corner of the building to find the standards of the room to be 1* if you were lucky.. I had compared my room to a colleague to find I had a sub standard room. Black... More 

Helpful?
Thank Gary B
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Gary Thank you for your review and firstly I apologise for any shortcoming you experienced whilst staying with us. Please be assured that we endeavour to resolve any issues brought to our attention by our guests during their stay and I am sorry if you were unable to speak to our Duty Manger during your stay. I am however... More 

Kingston Parish, Jamaica
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago NEW

It was a very quick get away, planned quickly, so almost for convenience my wife & | chose Selsdon Park Hotel & Golf Club, sans golf. Firstly I have to confess that I was impressed with the look of the place from the outside. More like an English stately home than a hotel, so not new but full of character.... More 

Helpful?
Thank Gilbert B
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Gilbert Thank you for taking the time to write your review and for your comments. I am pleased to read that you enjoyed your stay with us and that you also enjoyed your dining experience and the customer service delivered throughout. We look forward to welcoming you back in the future. Eilis Noble More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Originally given a very tired and dated room, when the duty manager became aware I was unhappy I was moved to a much better room. Ask at reception to move if unhappy they will accommodate. Grand entrance, lovely rooms , great staff who will bend over backwards to ensure your stay is enjoyable. Food a bit pricey but excellent From... More 

Helpful?
Thank Chris R
SPHGC, General Manager at Selsdon Park Hotel & Golf Club, responded to this review

Dear Chris R Thank you for taking the time to write your review and I am pleased to read that the team were able to assist with your requirements and that you were happy with the level of customer service and help offered throughout your stay with us at Selsdon Park Hotel and Golf Club. We look forward to welcoming... More 

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