The hotel was lovely from the outside and the communal areas were stunning - I was met at reception by a rude member of staff who found it difficult or too much trouble to answer any of my queries! Then i walked the 7 minutes to my room! away from any humans in what resembled the dungeon. My room was... more

Although the room we stayed in was comfortable and clean the service in this hotel leaves much to be desired. There were NO teaspoons available EVER and one had to resort to stirring ones tea with a dessert spoon or a knife - not what one would expect from a hotel of this price. There was also no place for... more

I attended this hotel for a company function, and like many of my colleagues I decided to stay at the hotel to "make a night of it". I must say that the function rooms were absolutely beautiful, but I was very disappointed with the hotel overall. On arrival I noticed that empty bottles and glasses had been left outside many... more

I read the reviews for this hotel after my partner had booked it and I was nervous about going, I needn't have been. The hotel is breath-takingly beautiful, with stunning ornate ceilings through out the lobby and restaurants. Our bedroom was a deluxe suite and it was very tidy & clean and the views over the golf course were stunning.... more

I last visited the hotel in 1969 for a wedding reception. This month we stayed overnight and used the same function room as before (The Terrace Room), this time for a Ball, which we enjoyed very much. It was clear that little except the glass mirroring on the columns had been changed in the intervening 39 years! But that is... more

I organised an event here and would not recommend it to others. That said, it is a fabulous location and very close to London. You basically need to assume nothing will be as planned, check absolutely everything and keep following up until you get what you want. We had a good time but it was despite the hotel rather than... more

We stayed here for the second time in June 2007. On the positive side, the outdoor swimming pool was finally open, and by the end of our stay the weather was good enough for us to brave it!! It's a great facility. There is also an indoor pool. The views from many of the rooms (and the restaurant) are magnificent,... more

Oh......my........God. Do NOT stay at this hotel. The end. more

I have been a regular visitor to this hotel in the last few years and there has been a noticable decline in standards. Whilst the hotel looks spectacular from the outside, it is the complete opposite on the inside where there appears to have been a total breakdown in the management of the hotel. Following our most recent visit, we... more