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Selsdon Park & Golf Course


Hotel class 4.0 of 5
Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
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Best fare found from New York to London: €359

Reviews you can trust

63% Do not recommend
2.5 of 5 stars 125 reviews
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By trip type
All (125)
[ Date ] [ Rating ]
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4 of 5 stars
Charli321   30 contributions
Sutton, Surrey
Nov 23, 2009 | Trip type: Family

I stayed here with my husband, and his parents, it is a local hotel to us, but we wanted to make a special occasion of my father-in-law's 60th birthday. We stayed for 2 nights on a DBB special rate via their website and travelzoo. The hotel looks amazing, and the staff, though lacking in some general knowledge on the hotel's... more

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4 of 5 stars
salsara4   4 contributions
Surrey
Nov 8, 2009 | Trip type: Couples

We stayed in a 'chill out' room for £49 and we had braced ourself for the worst but it was absolutely lovely. Very clean, plenty of room and a nice bathroom. It definatelty had the feeling of a once very grand building and although it was very slightly worn it in no way impaired our stay. The bed was lovely... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments on this website which we check regularly. We value our customers feedback and we were pleased to read that the Hotel met with your expectations. I apologise for the guests next door and should that ever happen again please contact our 24 Hour reception so that the guests can be...

Lovely stay
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5 of 5 stars
LondonThewarrior   1 contribution
London
Nov 1, 2009 | Trip type: Family

My Family stayed at Selsdon when attending a family wedding. What a lovely weekend, we were a little worried as we had read the reports on line, but it seem the best vaslue for money. When we got there we were really suprised how lovely the hotel was and how friendly the staff were. We were made to feel welcome... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments on this website which we check regularly. We value our customers feedback to ensure we are constantly improving. We were pleased to read that you decided to book the Selsdon Park Hotel regardless of the previous comments you had read and that the Hotel met with your expectations. As mentioned...

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2 of 5 stars
mucho-mogo   5 contributions
Kent
Oct 31, 2009 | Trip type: Business, Solo travel

Checked the hotel website prior to booking and made the fatal mistake of not checking trip advisor as per usual! First on, upon arrival everything looked lovely, walking to my room took some time and was hard to find and everywhere was incredibly hot, to the point that I was sweating before even getting that far. As soon as I... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We value our customers feedback and check this site regularly to ensure we are constantly monitoring what our customers think to improve. We were disappointed to read your comments however glad that the second room allocation met better with your expecations. With such an old building, it...

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4 of 5 stars
Daisy079   1 contribution
London
Oct 30, 2009 | Trip type: Solo travel

I only stayed there 1 night and I was very happy with the service I recieved. Especially from one member of staff: I spoke several times with the bar manager Mr. James Morgan and he was very friendly and helpful. Even tough it was a busy night, he stayed calm and very professional. more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments on this website, we value our customers feedback and check this site regularly to capture all views to make sure we are constantly improving. We were pleased to read that the Hotel met with your expectations and that James excelled in his role as Bars Manager. James has joined the...

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4 of 5 stars
chelsea013   1 contribution
surrey
Oct 13, 2009 | Trip type: Couples

my wife and i stayed for 4 days. The moment we checked in we felt relaxed and welcomed. For this area we think it is the best hotel to stay in. Despite some negative reviews we booked up and glad we did. This a spacious hotel in the best location 20 mins from gatwick and fast trains into central london... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website as we value our customers feedback. We were very pleased to read that the Hotel, service, bedroom and grounds met with your expecations and we look forward to welcoming you back to the Hotel very soon.

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1 of 5 stars
fruitbatBrentwood   1 contribution
brentwood
Oct 13, 2009 | Trip type: Couples

Awful..think we stayed the same evening the lady in the other review commented on. Dinner was absolute shambles. food took 2hrs to arrive..if you got any at all! A wedding party gatecrashed the dinner/dance as they had no evening entertainment themselves. A disgrace..nobody knew what they were doing. Obviously complained and was offered a refund, and a complimentary nights stay... more

Management response from
Jon Upchurch, Revenue Meeting

Thank you for taking the time to upload your comments onto this website which we check regularly to ensure we are constantly improving. We value our customers feedback and we were disappointed to read that your dinner experience did not meet with your expectations. I apologise for the shortfall in our service and quality standards and have instructed for a...

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1 of 5 stars
Ringowinner   1 contribution
London
Oct 13, 2009

From the outside the hotel and grounds look so grand, but when inside its well over due an overhaul. We had 4 double rooms between us and all had paint or wall paper coming away from the wall. The rooms were very stuffy and no way of controlling the heat. The service in the reasturant and bar was the worst... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments via this website. We do value our customers feedback and check this website regularly to ensure we capture all comments in order to improve our standards & service. I apologise that the Hotel did not meet with your expections in the areas that you have mentioned and I have instructed...

Lovely hotel
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4 of 5 stars
londonsheilag   1 contribution
london
Oct 12, 2009 | Trip type: Friends getaway

Recently attended a wedding there, beautiful hotel in wonderful grounds , food was lovely and staff friendly, will return. more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website which we check regularly to ensure we are constantly improving by listening to our customers. We were pleased to read that you had an enjoyable stay when you were with us and that the wedding you attended went smoothly. We certainly look forward to welcoming you back...

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5 of 5 stars
SarahBurden   1 contribution
London
Oct 12, 2009 | Trip type: Friends getaway

Stayed at The Selsdon Park Hotel for a golf weekend and was pleasantly surprised after reading the previous comments, Hotel is amazing looking and yes it needs a little updating but the views are beautiful. Played golf both days really loved the course golf staff really friendly and its a testing course for all standards. Dinner was really nice and... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments on this website, we value our customers feedback and check this site regularly to ensure we are continually addressing issues and improving. We were pleased to read that you enjoyed your golf weekend at the Hotel and that the dinner food quality & service and bedroom met with your expecations....

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Selsdon Park & Golf Course Also Known As

  • Selsdon Park Hotel Course
  • Selsdon Park Croydon
Address: Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
Croydon Hotels Selsdon Park & Golf Course
2.5/5.0
125