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All 20 Croydon hotels

The Lansdowne Hotel Croydon

3.0 of 5 Hotel   |   1 Lansdowne Road, Croydon CR9 2BN, England
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The Lansdowne Hotel Croydon
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Ranked #12 of 20 Hotels in Croydon
A recent review
3 of 5 stars reviewed 2 days ago
catsailor2014 Truro, United Kingdom
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112 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Truro, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good location for train into London. Efficient staff, small rooms, functional and clean but very noisy. Stayed on 4th floor and you can hear people talking in the street below at 3 in the morning let alone traffic noise! Access for breakfast is via the bar - very smokey lobby - closed burger bar - coffee shop. Staff fine but... More

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Catsailor2014, Thank you for taking the time to review our Hotel and sharing your experiences. I am pleased to read that you found our hotel to be well located with easy access to London. It also good to see that you found our staff efficient and rooms functional and clean although a little on the smaller side. On a... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Following a previous poor review the manager Tomasz remedied the situation and we stayed again. It was much improved and we enjoyed our stay. Room was big and clean. Manager provided excellent customer service. Many thanks

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Carolyn, Many thanks to you for giving us the opportunity. We were very pleased to be able to welcome you back and hope we enjoy your custom on a regular basis. We will always try to live up to your expectations. Warm regards, Tomasz Michalak 
 General Manager More

Kenilworth, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Good location rooms are quite small and very noisy, the double glazing is not effective at all. However, it was very clean and the gym and pool are nice. You had to walk through a very smelly room to get to breakfast which was not pleasant.

Review collected in partnership with this hotel

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear KathKMcT, Thank you for taking the time to review our Hotel and sharing your experience with everyone. I am pleased to read that you found our hotel very clean and the gym and pool to your liking. I have passed your comments about the insufficient double glazing to our management department who carries regular assessments of the hotel to... More

East kilbride
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is well located only 100 meters from the Croydon East train station and 2 stops from London Victoria. It is minutes from the busy shopping precinct so plenty happening all around. The hotel was very clean and there is a gym and 12 meter swimming pool. All sounds great, however, the room was very small and incredibly warm,... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Christine, Thank you for taking the time to review our Hotel and sharing your experiences with everyone on Tripadvisor. I am pleased to read that you found our hotel to be well located, close to East Croydon station and just 2 stops from London Victoria. I am also glad to hear, that you found the hotel very clean and... More

Cork, Ireland
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The pros first. Location is brilliant. Right in the centre of Croydon, easy reach of shops, trams & walking distance from E Croydon Stn. The staff are very pleasant and helpful -Nothing is too much trouble. The room is very clean and adequate for our stay. Sadly we now come to the cons. At the time of our stay, I... More

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Paddy, Thank you for taking the time to review our Hotel and sharing your experiences with everyone on Trip Advisor. I am pleased to read that you found our location brilliant. We too share your enthusiasm. Indeed, it only takes 15-20 min to get to Victoria and London Bridge and we are just a stone’s throw form some excellent... More

Barnsley, United Kingdom
2 reviews
4 of 5 stars Reviewed September 14, 2014

The Lansdowne Hotel. I booked this hotel for my partner's birthday celebrations after searching high and low on the internet at the best deals for a break to London. As you could probably imagine we was excited for a break to the capital & as we are northerners it was a nice change of scenery. Anyway onto the matter of... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear El-ninofromtarn, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Trip Advisor. I am very pleased that you found our hotel clean and your room nice and cosy. It is good to read that the room allocation was according to your specification and our maintenance staff was on hand to resolve... More

1 review
3 of 5 stars Reviewed September 1, 2014

I stayed here last week because of its perfect location. Tram stop nearby, east Croydon station nearby and bus stops everywhere. Just perfect when it comes to that. However, the room didn't make any sense. From where I was lying down on the bed, I couldn't watch tv as Have of the tv was blocked by a cupboard. I could... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Wilfried, Thank you for taking the time to share your experience regarding your recent stay at the Lansdowne Hotel. I am glad to read that you found our hotel suitably located, few minutes walk to the train station and bus stops. I am also pleased to read that the bed in your room was good and towels sufficiently nice... More

Godney, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 21, 2014

I've been travelling to London twice monthly on business for the last eight years, and have spent most of that time trying to 'settle' on a regular hotel in South London. This week I visited the Lansdowne and I think my search may finally be over - I will definitely be returning (already booked for September and will be booking... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear David, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Tripadvisor. It is music to my ears to hear that you will be coming back to stay with us subsequent to your previous visit. I am so glad you found our staff friendly and helpful, room well appointed with complimentary wi-fi... More

teignmouth
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2014

First impression on entering was there must be a power cut as reception area so dark, all chairs pushed into tables so tight you were no obviously welcome to sit there and await anyone. reception staff friendly though. booked this one as it had a pool but beware weekends it closes early so wasnt back in time to use it.... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear TeignmouthNugget, Thank you for taking the time to review our Hotel and sharing your experiences. I am so sorry you didn’t enjoy your stay with us. Our aim is to meet our guests’ expectations and I am very sorry we didn’t achieve it this time. I would like to make up for the bad service that you received at... More

Manchester
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 17, 2014

Stayed at this hotel recently on a business trip - No complaints at all with the hotel. Reception girl was pleasant and helpful. I used the gym whilst I was there which was useful and well equipped. Rooms clean & tidy if a little small. Only slight problem for me was that to the room I was in was quite... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear TheChief, Let me thank you for choosing the Lansdowne Hotel for your business trip. I really appreciate you taking the time to share your thoughts and comments about your stay in our hotel. I would like to express my sincere thanks for your good comments about our staff, customer service, health club facilities and cleanliness of the hotel. We... More

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Additional Information about The Lansdowne Hotel Croydon

Address: 1 Lansdowne Road, Croydon CR9 2BN, England
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Lansdowne Hotel Croydon 3*
Number of rooms: 42
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