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All 20 Croydon hotels

The Lansdowne Hotel Croydon

3.0 of 5 Hotel   |   1 Lansdowne Road, Croydon CR9 2BN, England
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The Lansdowne Hotel Croydon
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Ranked #12 of 20 Hotels in Croydon
A recent review
3 of 5 stars reviewed 3 days ago
Paddy27409 Cork, Ireland
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108 reviews from our community

Traveler rating
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    23
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    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Cork, Ireland
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The pros first. Location is brilliant. Right in the centre of Croydon, easy reach of shops, trams & walking distance from E Croydon Stn. The staff are very pleasant and helpful -Nothing is too much trouble. The room is very clean and adequate for our stay. Sadly we now come to the cons. At the time of our stay, I... More

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Barnsley, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

The Lansdowne Hotel. I booked this hotel for my partner's birthday celebrations after searching high and low on the internet at the best deals for a break to London. As you could probably imagine we was excited for a break to the capital & as we are northerners it was a nice change of scenery. Anyway onto the matter of... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear El-ninofromtarn, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Trip Advisor. I am very pleased that you found our hotel clean and your room nice and cosy. It is good to read that the room allocation was according to your specification and our maintenance staff was on hand to resolve... More

1 review
3 of 5 stars Reviewed 3 weeks ago

I stayed here last week because of its perfect location. Tram stop nearby, east Croydon station nearby and bus stops everywhere. Just perfect when it comes to that. However, the room didn't make any sense. From where I was lying down on the bed, I couldn't watch tv as Have of the tv was blocked by a cupboard. I could... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Wilfried, Thank you for taking the time to share your experience regarding your recent stay at the Lansdowne Hotel. I am glad to read that you found our hotel suitably located, few minutes walk to the train station and bus stops. I am also pleased to read that the bed in your room was good and towels sufficiently nice... More

Godney, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've been travelling to London twice monthly on business for the last eight years, and have spent most of that time trying to 'settle' on a regular hotel in South London. This week I visited the Lansdowne and I think my search may finally be over - I will definitely be returning (already booked for September and will be booking... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear David, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Tripadvisor. It is music to my ears to hear that you will be coming back to stay with us subsequent to your previous visit. I am so glad you found our staff friendly and helpful, room well appointed with complimentary wi-fi... More

teignmouth
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

First impression on entering was there must be a power cut as reception area so dark, all chairs pushed into tables so tight you were no obviously welcome to sit there and await anyone. reception staff friendly though. booked this one as it had a pool but beware weekends it closes early so wasnt back in time to use it.... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear TeignmouthNugget, Thank you for taking the time to review our Hotel and sharing your experiences. I am so sorry you didn’t enjoy your stay with us. Our aim is to meet our guests’ expectations and I am very sorry we didn’t achieve it this time. I would like to make up for the bad service that you received at... More

Manchester
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 17, 2014

Stayed at this hotel recently on a business trip - No complaints at all with the hotel. Reception girl was pleasant and helpful. I used the gym whilst I was there which was useful and well equipped. Rooms clean & tidy if a little small. Only slight problem for me was that to the room I was in was quite... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear TheChief, Let me thank you for choosing the Lansdowne Hotel for your business trip. I really appreciate you taking the time to share your thoughts and comments about your stay in our hotel. I would like to express my sincere thanks for your good comments about our staff, customer service, health club facilities and cleanliness of the hotel. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

The Lansdowne is a lovely,homely hotel. It has a gym, nice bar serving good food and is right on croydon's doorstep. But, and it's a big but, the staff are the true allure to this place. I stay here for work mon-fri and as any of you will know it can get very lonely. This is where the Lansdowne excels,... More

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Lytchett Matravers, England, United Kingdom
Top Contributor
91 reviews 91 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 5, 2014

Pokey little room and a lift that was as small and slow as I have ever experienced - like being in moving coffin. Great wi-fi connections. But the lady receptionist was the most miserable I have ever encountered in a hotel - she handed me my keys without even looking at me. Not good - this is a people business... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Mike, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Tripadvisor. I am sorry to hear that you found your room too small to your liking. It is a shame you didn't provide feedback at the time as I would have welcomed the chance to move you to a different room,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

The Lansdowne hotel is the perfect place to stay in Croydon. You have all the facilities off a town right on your doorstep, tram stop almost in spitting distance and a major rail hub for the city. Then there's the staff, tomasz is a very sound gentleman who can't do enough to help and the receptionist staff, especially Alfie deserve... More

Was this review helpful? Yes 2
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Mr Karl, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Trip Advisor. I am pleased to read that you found our hotel to be well situated. We too share your enthusiasm for our location. Indeed, it only takes 15 min to get to Victoria and London Bridge and we are... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 30, 2014

For some reason all hotels in croydon were fully booked on the date of our stay. This hotel had a room priced at £214. Unfortunately the room was grim. There was chewing gum stuck on the wall and a large stain on the bed runner, hair on bathroom floor and green mould on shower. The shower itself is pathetic, there... More

Was this review helpful? Yes 1
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Carolyn, Thank you for taking the time to review our Hotel and sharing your experiences. I am so sorry you didn’t enjoy your stay with us. Our aim is to meet our guests’ expectations and I am very sorry we didn’t achieve it this time. I would like to make up for the bad service that you received at... More

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Additional Information about The Lansdowne Hotel Croydon

Address: 1 Lansdowne Road, Croydon CR9 2BN, England
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Lansdowne Hotel Croydon 3*
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