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All 20 Croydon hotels

The Lansdowne Hotel Croydon

3.0 of 5 Hotel   |   1 Lansdowne Road, Croydon CR9 2BN, England
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The Lansdowne Hotel Croydon
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Ranked #12 of 20 hotels in Croydon
A recent review
5 of 5 stars reviewed 1 week ago
David P Godney, United Kingdom
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105 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Godney, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been travelling to London twice monthly on business for the last eight years, and have spent most of that time trying to 'settle' on a regular hotel in South London. This week I visited the Lansdowne and I think my search may finally be over - I will definitely be returning (already booked for September and will be booking... More

Was this review helpful? Yes
TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear David, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Tripadvisor. It is music to my ears to hear that you will be coming back to stay with us subsequent to your previous visit. I am so glad you found our staff friendly and helpful, room well appointed with complimentary wi-fi... More

teignmouth
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First impression on entering was there must be a power cut as reception area so dark, all chairs pushed into tables so tight you were no obviously welcome to sit there and await anyone. reception staff friendly though. booked this one as it had a pool but beware weekends it closes early so wasnt back in time to use it.... More

Was this review helpful? Yes
TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear TeignmouthNugget, Thank you for taking the time to review our Hotel and sharing your experiences. I am so sorry you didn’t enjoy your stay with us. Our aim is to meet our guests’ expectations and I am very sorry we didn’t achieve it this time. I would like to make up for the bad service that you received at... More

Manchester
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel recently on a business trip - No complaints at all with the hotel. Reception girl was pleasant and helpful. I used the gym whilst I was there which was useful and well equipped. Rooms clean & tidy if a little small. Only slight problem for me was that to the room I was in was quite... More

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TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear TheChief, Let me thank you for choosing the Lansdowne Hotel for your business trip. I really appreciate you taking the time to share your thoughts and comments about your stay in our hotel. I would like to express my sincere thanks for your good comments about our staff, customer service, health club facilities and cleanliness of the hotel. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Lansdowne is a lovely,homely hotel. It has a gym, nice bar serving good food and is right on croydon's doorstep. But, and it's a big but, the staff are the true allure to this place. I stay here for work mon-fri and as any of you will know it can get very lonely. This is where the Lansdowne excels,... More

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Lytchett Matravers, England, United Kingdom
Top Contributor
88 reviews 88 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pokey little room and a lift that was as small and slow as I have ever experienced - like being in moving coffin. Great wi-fi connections. But the lady receptionist was the most miserable I have ever encountered in a hotel - she handed me my keys without even looking at me. Not good - this is a people business... More

Was this review helpful? Yes
TomaszMichalak, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Mike, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Tripadvisor. I am sorry to hear that you found your room too small to your liking. It is a shame you didn't provide feedback at the time as I would have welcomed the chance to move you to a different room,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

The Lansdowne hotel is the perfect place to stay in Croydon. You have all the facilities off a town right on your doorstep, tram stop almost in spitting distance and a major rail hub for the city. Then there's the staff, tomasz is a very sound gentleman who can't do enough to help and the receptionist staff, especially Alfie deserve... More

Was this review helpful? Yes 2
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Mr Karl, Thank you for taking the time to review our Hotel and sharing your experience with everyone on Trip Advisor. I am pleased to read that you found our hotel to be well situated. We too share your enthusiasm for our location. Indeed, it only takes 15 min to get to Victoria and London Bridge and we are... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 30, 2014

For some reason all hotels in croydon were fully booked on the date of our stay. This hotel had a room priced at £214. Unfortunately the room was grim. There was chewing gum stuck on the wall and a large stain on the bed runner, hair on bathroom floor and green mould on shower. The shower itself is pathetic, there... More

Was this review helpful? Yes 1
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Carolyn, Thank you for taking the time to review our Hotel and sharing your experiences. I am so sorry you didn’t enjoy your stay with us. Our aim is to meet our guests’ expectations and I am very sorry we didn’t achieve it this time. I would like to make up for the bad service that you received at... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

After finding it so easy to get to and from london and with this hotel just on the door step of the train station, was such at ease to find. The hotel was very clean and tidy and we were greeted by a lovely gentleman on the reception so helpful and then was blown away by the room, lovely and... More

Was this review helpful? Yes 4
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear xkirstyleex, Thank you very much for this wonderful feedback of our hotel. It is music to my ears to know that you found our hotel clean, tidy and were greeted by lovely and helpful staff. It is pleasure to hear that your room was spacious and you took advantage of our complimentary spa and health club facilitates. I am... More

Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2014

This was my third time in the Lansdowne Hotel and I loved it. Perfect way to save money when I’m down in London on a business meeting, as I don’t have to pay London prices and to get to central London is really easy. I didn't manage to use the gym facilities, but the rooms were nice and clean and... More

Was this review helpful? Yes 3
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Megan, Thank you for taking the time to review our Hotel and sharing your experience with everyone on TripAdvisor. I was so pleased to learn that you thoroughly enjoy your stays with us. I could not agree more about the proximity to London and ease of travel. Indeed, we are just 15 minutes from either Victoria or London Bridge... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

Value for money ratio has been highly satisfied at our stay in the hotel. Receptionist has been approachable and friendly, also very professional at the same time. Room was not very spacious, but very neat and clean throughout. The bed linen were very clean, and the bed itself was very comfortable to us. The service and style is very corporate,... More

Was this review helpful? Yes 4
TomaszMichalak, Guest Relations Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Z-M_Ciao, Thank you for your review of Lansdowne Hotel. I am thrilled that you enjoyed your experience and that you found our staff friendly, and professional. I am extremely pleased to read that you found the room spacious, neat and clean throughout. It also satisfying to read that you you found the bed comfortable and linen very clean. It... More

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Additional Information about The Lansdowne Hotel Croydon

Address: 1 Lansdowne Road, Croydon CR9 2BN, England
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Lansdowne Hotel Croydon 3*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Spa Swimming Pool
Hotel Style
#3 Spa Hotel in Croydon
Hotel Class
Official Description (provided by the hotel)
The Lansdowne Hotel is ideally located at the hub of Croydon's main business and shopping district, with superb transport links to central London (17 minutes), Heathrow and Gatwick airports and road links connecting to all the major motorways in the South East. Guests at the Lansdowne benefit from FREE WIFI, complimentary use of the extensive range of fitness equipment, relax in the pool or with a spa session at Solutions Health & Fitness Club within the hotel, discounted car parking. ... more   less 
Number of rooms
42

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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