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The Lansdowne Hotel Croydon

1 Lansdowne Road, Croydon CR9 2BN, England
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1 room 1 guest
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The Lansdowne Hotel Croydon
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woking, United Kingdom
Level Contributor
378 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Checking in was pretty painful it took over 40 minutes as there was only one young member of staff available who kept putting answering the phone ahead of checking us in. (My only reason for a 4). We only needed to be given a key and sign a quick form. However this was a seemingly just a blip, the other... More 

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Scottish Highlands, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I was delighted with myself for ending up in this hotel - the staff were really kind and helpful, the room was clean with a very comfy bed and a good sized bathroom with that rare thing...a window! A window that opened! There's free wi-fi and a docking station/charger for your i-phone (nice touch) and you can use the pool... More 

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Manchester, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A comfortable room in the hotel convenient for East Croydon train, tram and bus stations. The room was comfortable with spacious bathroom, clean and well maintained. Handy for visiting London as well as Kent and Surrey. Slight problems with electricity were rapidily corrected. Staff were polite, helpful and efficient.

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Athens, Greece
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Very small rooms. Polite employees. not a very good neighborhood. We were a little afraid while we were walking from the trsin station to the hotel. The hotel was clean but the breakfast was very poor.

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Stavroula, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. Please accept my sincerest apologies about your room size, unfortunately being centrally located property means we are restricted for space and wherever possible we always endeavour to offer complimentary upgrades to our superior rooms. In the future, I would recommend booking one... More 

Leeds, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

The room was tiny,had no air conditioning and overlooked a busy road so I had to choose between being cool but being woken by the traffic noise or sweating like a pig. I went for the stay cool option but was woken by 4 and the noise meant no more sleep. For breakfast I was offered a voucher for Jury's... More 

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Andrew, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. Please accept my sincerest apologies about your room size, unfortunately being centrally located property means we are restricted for space and wherever possible we always endeavour to offer complimentary upgrades to our superior rooms. In the future, I would recommend booking one... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I visited Lansdowne on a business trip for 2 days. The hotel is just 15 min ride from Victoria where you can cover most of London’s interesting attractions. The staff at Lansdowne are fantastic and I was given great attention and assistance. The Price vs Quality ration was quite high initially but considering free WiFi and use of the swimming... More 

Review collected in partnership with this hotel

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear 805ewaw, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am very pleased that you enjoyed your stay at Lansdowne Hotel. Your comments are a delight to read and thank you once again for taking the time to share your experiences. I think I speak on behalf of everyone when I... More 

Isle of Man, United Kingdom
Level Contributor
62 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Budget hotel, within 1 minute's walk from the Home Office and 5 minutes walk from Croydon train station. Staff friendly enough. Breakfast doesn't really exist (you have to go to the café next door with a voucher) but it's ok if you really are just there for a functional visit. WiFi horrendously bad. Seemed clean. Small rooms but has everything... More 

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear SA-Girl-Gsy, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am delighted to read that you found your room small but having everything one might need. In the future, I would recommend to book one of our superior or exec rooms which would provide ample space without sacrificing a... More 

Liverpool, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Hotel is a very good budget hotel in an excellent position near to station. However, I had booked to attend over the Wimbledon tennis second weekend. Due to family committments I had to return early. I appreciated that due to booking there would be no refund for two nights I could not stay, but I thought I may have been... More 

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear x2x, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am glad to read that you found our hotel clean on both arrival and during your stay. It is also good to hear that our staff was polite and you enjoyed food at the Italian Bistro. I am extremely... More 

UK
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 17, 2015

I was apprehensive about staying at the hotel because of the Trip Advisor reviews. Staff at reception were unfriendly and almost rude on arrival and I immediately felt like I had made a huge mistake in booking a room here. However, the staff seemed friendlier over the three days I stayed so things improved. The room was small with some... More 

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Adam, Thank you very much for taking the time to share your experience. I am very pleased to read that you had an enjoyable stay and slept well despite the room being smaller than expected. It is a shame you didn't provide feedback at the time, as I would have welcomed the opportunity to move you to a different... More 

Southampton, United Kingdom
Level Contributor
12 reviews
5 of 5 stars Reviewed July 6, 2015

We enjoyed our stay, pool and spa lovely, beds comfortable, friendly & helpful reception team. Central location, few minutes walk to East Croydon railway station, and opposite Whitgift shopping centre, and near trams We ate at the Italian restaurant and food was superb & had 15% off courtesy of the hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Denise, Firstly thank you for taking the time to review our hotel, the whole team and I really appreciate the comments you have written. Thank you for highlighting spa, and comfortable beds and that you appreciate our central location. Most importantly I am delighted to read that every member of staff was friendly and helpful and that we are... More 

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