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The Lansdowne Hotel Croydon

1 Lansdowne Road, Croydon CR9 2BN, England
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The Lansdowne Hotel Croydon
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The Lansdowne Hotel Croydon
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed in the hotel for two nights. WIFI wasn't working gave me a problem checking into my next flight. Staff response was first class. Got me set up on their PC in reception. Very clean and comfortable hotel, right next to East Croydon station.

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Burgess Hill, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 18, 2015

We had in fact booked and paid to stay at the nearby Holiday Inn Express Croydon but when we arrived we were advised they could not accommodate us so we were shipped off to the Lansdowne Hotel. After dodging the car that was parked right in front of the door we made our way into reception to be greeted by... More 

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Louise, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Lansdowne Hotel. I would be grateful if you could find time to call me at the Hotel (0208 861 3381) to discuss your feedback in more detail, as I have... More 

Travelers are raving about these Croydon hotels

Split, Croatia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2015

But if you pay more than that, you will probably be disappointed. Rooms and hotel facilities are properly described (although room is probably 10m2, not 12m2, and half of that is bathroom which is relatively big) and accessories (tv, kettle, usb dock,..) are there, furniture is relatively new, but overall looks cheap and room is smallest I have ever been... More 

Was this review helpful? Yes 2
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear DarkoPrizmic, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am pleased to read that you found our hotel facilities to be properly described. It’s a pity however you found the room too small to your liking. It is a shame you didn't provide feedback at the time, as I would... More 

Aberdeen, United Kingdom
Top Contributor
55 reviews 55 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 28, 2015

I stayed here just for one night and was happy with the hotel. It's a two minute walk from Croydon East train station. Check in was efficient enough and the staff were nice without being OTT. Room is compact but perfectly acceptable. Bathroom looked slightly worn and the shower pressure wasn't great but it didn't spoil the stay too much.... More 

Was this review helpful? Yes 2
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Traveller198526, Thank you for taking the time to review The Lansdowne Hotel and for your positive feedback. It was a pleasure to have you stay with us and we look forward to your return visit. I will ensure that maintenance team is aware of your comments regarding the shower pressure and I am sure this will be rectified immediately.... More 

surrey
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 26, 2015

We stayed at the Lansdowne for 1 night. The hotel is not easy to get to by car due to the bus lanes and trams. Parking is in a very expensive NCP car park. The hotel was dated and lacked character. Rooms very small, we booked a superior room, there was nothing superior about it! Had 1 towel and 1... More 

Was this review helpful? Yes 2
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Ange, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Lansdowne Hotel. I would be grateful if you could find time to call me at the Hotel (0208 861 3381) to discuss your feedback in more detail, as I have... More 

Denby Dale
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed April 19, 2015

The hotel staff continue to be consistently welcoming, friendly and helpful. The location is less than 5 minutes walk from East Croydon station (BTW I never hear the trains).Great for getting into Victoria station in less than 20 minutes and regular trains too (plus you can go to London Bridge from East Croydon). I am in London regularly for business... More 

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Jim, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am extremely pleased that you enjoy your stays at Lansdowne Hotel! Your comments are a delight to read and thank you once again for taking the time to share your experiences. I think I speak on behalf of everyone when I... More 

Dorset, United Kingdom
1 review
5 of 5 stars Reviewed April 6, 2015

My wife and I stayed here for 4 days in Nov 14; we got a good deal on booking.com and found this little gem for its location to central London and surrounding areas. There's London transport right next to the hotel almost. There is no parking but plenty of car parks, multi storey and other types within a minutes walk.... More 

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Rijeka, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

I've stayed in Lansdowne hotel for 21 nights during March 2015 and it was a fantastic time. Hotel is located 3 mins walk from East Croydon station (20 mins ride to Victoria, main London station). My room was spacious, clean and very comfortable, great to relax after long work day. There is a great fitness center with free access and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Igor, First and foremost, thank you very much for sharing your review with our TripAdvisor community. We really appreciate you taking the time to share your thoughts and comments about your stay in our hotel and that you enjoyed the 21 days that you were with us. It is always highly motivating for the team of staff when they... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 15, 2015

Very good customer service. Did respond to all our requests. Made us feel very comfortable. Room was clean and tidy. Very outreaching which some hotels lack and do not extend where service beyond this is concerned. Would love come back to stay and be spoiled. I took my mum for a mother's day treat and she expressed that she did... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Guest, Thank you so much for sharing your review, I am delighted that your overall experience was very much enjoyed. I am very pleased with your review, and equally delighted that we provided you everything and more for your mother’s treat. We have a very proud and committed team here at The Lansdowne, and to see this shine through... More 

Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 15, 2015

For those who wish to stay in London at a inexpensive price, Croydon and this hotel are worth consideration. 5 minutes walk from East Croydon (20 to 30 minute journey, regular trains from a number of London Terminals until 1am and hourly from Victoria 2am until 5am), situated pretty much in the heart of Croydon and its shopping centres. The... More 

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear MG100_10, Thank you for taking the time to review The Lansdowne Hotel and for your constructive feedback. I am extremely pleased to read that our location was very convenient for you. We too share your enthusiasm. Indeed, it takes only 15min to get to Victoria and 14 to Gatwick Airport and the WhiteGift shopping Centre is just a stone... More 

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