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The Lansdowne Hotel Croydon

3.0 of 5
1 Lansdowne Road, Croydon CR9 2BN, England
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The Lansdowne Hotel Croydon
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The Lansdowne Hotel Croydon
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141 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dorset, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 4 days in Nov 14; we got a good deal on booking.com and found this little gem for its location to central London and surrounding areas. There's London transport right next to the hotel almost. There is no parking but plenty of car parks, multi storey and other types within a minutes walk.... More 

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Rijeka, Croatia
1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed in Lansdowne hotel for 21 nights during March 2015 and it was a fantastic time. Hotel is located 3 mins walk from East Croydon station (20 mins ride to Victoria, main London station). My room was spacious, clean and very comfortable, great to relax after long work day. There is a great fitness center with free access and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Igor, First and foremost, thank you very much for sharing your review with our TripAdvisor community. We really appreciate you taking the time to share your thoughts and comments about your stay in our hotel and that you enjoyed the 21 days that you were with us. It is always highly motivating for the team of staff when they... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 weeks ago

Very good customer service. Did respond to all our requests. Made us feel very comfortable. Room was clean and tidy. Very outreaching which some hotels lack and do not extend where service beyond this is concerned. Would love come back to stay and be spoiled. I took my mum for a mother's day treat and she expressed that she did... More 

Review collected in partnership with this hotel

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Guest, Thank you so much for sharing your review, I am delighted that your overall experience was very much enjoyed. I am very pleased with your review, and equally delighted that we provided you everything and more for your mother’s treat. We have a very proud and committed team here at The Lansdowne, and to see this shine through... More 

Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

For those who wish to stay in London at a inexpensive price, Croydon and this hotel are worth consideration. 5 minutes walk from East Croydon (20 to 30 minute journey, regular trains from a number of London Terminals until 1am and hourly from Victoria 2am until 5am), situated pretty much in the heart of Croydon and its shopping centres. The... More 

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear MG100_10, Thank you for taking the time to review The Lansdowne Hotel and for your constructive feedback. I am extremely pleased to read that our location was very convenient for you. We too share your enthusiasm. Indeed, it takes only 15min to get to Victoria and 14 to Gatwick Airport and the WhiteGift shopping Centre is just a stone... More 

Lagos, Nigeria
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Perfect for a business trip where you want to hid away after a hectic day of meetings. Rooms were quite large and tidy, only challnge was the availablity of food which was basic bar fare pre-cooked and then warmed up on order. Solution was to ensure a good lunch was had or eat before returning to hotel, Staff extre,ely helpful... More 

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Davegina2015, Thank you for staying at The Lansdowne Hotel and for your kind comments regarding your stay with us. It is great to receive such positive feedback. I am delighted that your experience was enjoyable, and that you will be returning. I think I speak on behalf of everyone when I say we very much look forward to having... More 

Aldershot, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2015

Hotel was lovely for one night away for me and my partner. Loved the area and the quick transport into London. Hotel itself was decent, had a lovely bath, nice view, quite a large room, really nice bar and pool/jacuzzi we made the most out of! Staff were nice also. There were just a few little niggles which weren't great,... More 

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Arri, Thank you for staying at The Lansdowne Hotel and for your kind comments regarding your stay with us. I am extremely pleased to read that you found your room to be suitably large with lovely bath and nice view. I am also glad to see that you enjoyed our bar area and were able to take advantage of... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2015

Having hosted my son’s birthday party at The Lansdowne Hotel, I wanted to say a massive thank you to all the staff there! Not only did they provided the most professional service but they bent over backwards to accommodate my demanding needs. Tomasz has a great team especially Cordelia who helped me throughout the event! Great venue great people!

Was this review helpful? Yes 2
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Ali, Thank you very much for your kind feedback. I am very pleased with your review, and equally delighted that we provided you everything and more for your son’s birthday party. We take great pride in ensuring that our guests have an exceptional level of service in all aspects of our hotel. I will have no hesitation in thanking... More 

1 review
4 of 5 stars Reviewed February 23, 2015

Great location next to public transport. Useful secure luggage store available as we arrived before check-in. Staff were helpful and friendly, our issue operating the shower was fixed at the best time for us. Our double rooms was compact with only a little room to walk at the end of the bed but it is pleasant, the traffic outside can... More 

Review collected in partnership with this hotel

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Stephen, Thank you very much for taking the time to share your experience. I am thrilled to read that you thoroughly enjoyed your stay with us. We too share your enthusiasm. Indeed, it takes only 15min to get to Victoria and 14 to Gatwick Airport and the WhitGift shopping Centre is just a stone throw from us. I very... More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 22, 2015

Room and beds very small, only two foot six beds in twin room. No Wi fi reception in our room even though hotel advertises Wi fi reception throughout hotel. Lift very small only just big enough for two people. This broke down on our final evening so had to walk up stairs to fourth floor, the receptionist did inform us... More 

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Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear Wyerock, Thank you very much for taking the time to share your experience. It’s a pity you felt that the room a too small for your liking. It is a shame you didn't provide feedback at the time, as I would have welcomed the chance to move you to a different room, but I do understand it's not everyone's approach. In... More 

Stanmore, United Kingdom
1 review
4 of 5 stars Reviewed February 6, 2015

Stayed at this hotel as we attended a friends engagement party Hotel receptionist was very pleasant and helpful. No hotel parking but you do get a 25% discount at the NCP Bedroom was clean,warm and comfortable. However the only downful was where the mirror hung on the wall. The plug socket was the other side of the room. So to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tomasz M, General Manager at The Lansdowne Hotel Croydon, responded to this review

Dear 16edwardc, Thank you for taking the time to review The Lansdowne Hotel and for your positive feedback. I am pleased to read that you found our front desk team very pleasant and helpful. Indeed, the receptionist team is one of the best assets of the hotel. It will be a pleasure for me to share your positive comments with... More 

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