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Hilton London Croydon

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101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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1 room 1 adult
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Hilton London Croydon
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734 Reviews from our TripAdvisor Community

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Navan, Ireland
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed for one Saturday night while in London visiting family. We were only in the Hotel to sleep and for breakfast and found it pleasantly quiet. The breakfast was good and the staff were helpful and friendly without being intrusive. The Hotel is nice but parts of it need a bit of TLC. I will stay again and would... More 

Helpful?
Thank John O
DonataPalev, Manager at Hilton London Croydon, responded to this review

Dear John O, Thank you for taking the time to leave a review of your stay with us. I am glad that you found our Hotel pleasantly quiet, enjoyed our buffet breakfast and staff were helpful and friendly without being intrusive. Regarding your comments about our Hotel needing some TLC, we do have a few projects in place to continually... More 

Milton Keynes, United Kingdom
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Good parking facilities and easy to get on Major roads and motor way and easy connection to city and Gatwick airport. The rooms and breakfast area are spacious and friendly staff. The only negative is cooling/ heating system is complicated to operate.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Franklin J
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I will definitely be returning and recommending this hotel . It's comfortable clean friendly and just what you would expect if not more. I defiantly give this hotel 5*. Breakfast was yummy and staff in particular one lady couldn't do enough to please her customers. Chatty and friendly. Very close to London and a wonderful memorable weekend thankyou

Helpful?
Thank vicks1977
DonataPalev, Manager at Hilton London Croydon, responded to this review

Dear Vicks1977, Thank you for leaving a review of your recent stay with us at Hilton London Croydon. I am glad that everything was to your satisfaction and we can look forward to welcoming you back again. Thanks again Kind regards Donata Palev Hotel Manager More 

Liverpool, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hi the Hilton is a bit dated the staff are all very good.however the bed situation needs addressing. We were in room 238 the bed was creeking every time we moved. We were moved to room 244 the bed there was the same.we ended up in room 253 for are last night it doe's seem to be a better bed.I... More 

Helpful?
Thank p_fearon
David R, Manager at Hilton London Croydon, responded to this review

Dear P_Feron, Thanks for your review of our Hotel. We apologise for the issues you experienced with the beds in your allocated rooms. Thanks for bringing it to our notice, our maintenance team are looking into it to rectify the issue. Many thanks again. Regards The Hilton London Croydon Team. More 

jersey
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights from 15th January and found the hotel to be extremely homely from the moment we arrived. All of the staff we came into contact with, from reception, to restaurant and chambermaid were very friendly and made us feel welcome. The ground floor, reception, bar, restaurant and snug areas are tastefully decorated, fresh and modern. Our... More 

Helpful?
Thank cherryJersey
David R, Manager at Hilton London Croydon, responded to this review

Dear Cherry-jersey, Thank you for taking the time to leave a review of our Hotel after your recent stay. I was glad to read that all our staff were very friendly and welcoming, you were happy with our general décor and enjoyed your meals in our Larder Restaurant. Your comments regarding the communal areas have been passed onto our maintenance... More 

Liverpool, England
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic overnight stay, just wish we had booked the extra night. From the moment we arrived the staff were extremely helpful. Our daughters got an activity pack to keep them occupied. We had a juniour suite which was gorgeous, plenty of room for our daughters to play and dance around. Beds were very very comfortable, lovely clean bathroom. Breakfast was... More 

Helpful?
Thank Chricola
David R, Manager at Hilton London Croydon, responded to this review

Dear Chricola, Thank you for your review of our Hotel. I am glad that everything was to your satisfaction and you had a fantastic stay with us. Our aim is to have our guests enjoy their stay and leave wanting to return and I am glad that we were able to achieved that in your case. We look forward to... More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The stay was lovely but a little bit of care needs to be taken when cleaning the rooms. found a stain on the bathroom window. the room was a bit dated and the TV reception was poor. Breakfast was delightful and the staff were wonderful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yomi K
David R, Manager at Hilton London Croydon, responded to this review

Dear Yomi K, Many thanks for leaving a review of our Hotel after your recent stay. I am glad that you found our staff wonderful and breakfast delightful. Your comments regarding the cleaning of the rooms have been noted and passed onto our housekeeping team. Thanks again. The Hilton London Croydon Team More 

Lowton, null, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Not a Hilton 1970s rooms. Woke up in the middle of the night to the most enormous noise. Bins being emptied at 4am. 20 of them, steel noisy empty ones. Couldn't get back off to sleep. The staff, not bothered to say the least. Had a chance to put it right and failed. Just wanted to take my money and... More 

Helpful?
Thank Johnheaton68
David R, Manager at Hilton London Croydon, responded to this review

Dear Johnheaton68, Thank you for your review of our hotel. I am sorry about the issue of noise that you experienced during your stay. As was explained to you at the time, the bins being emptied belong to businesses behind the Hotel and not to the Hotel and at this present time, the Hotel is in talks with the businesses... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel in the South of London. Clean and modern. Friendly staff. Needed a hotel in South London, and the Hilton Croydon was good value and looked modern. Nice quality Hilton Hotel convenient if requiring a Hotel in South London.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Derek S
David R, Manager at Hilton London Croydon, responded to this review

Dear Derek S, Thank you for taking the time to leave a review of our Hotel after your recent stay. I was glad to read that you found our Hotel to be great value for money, clean and modern. We look forward to being of service to you again soon. The Hilton London Croydon Team More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What can I say? Was a bargain, only paid £48.00 for a night. Free parking and wifi. Spacious room, bathroom was also a decent size, free toiletries, mini bar, safe in the room. Flat screen tv. Bed nice and comfortable. Friendly staff at reception. Can't complain. Better than Hilton grovsner in Glasgow.

Helpful?
Thank Yazmin B
David R, Manager at Hilton London Croydon, responded to this review

Dear Yazmin B, Thank you for taking the time to leave a review of your recent stay with us. I was glad to read that everything was to your satisfaction and look forward to being of service to you again in the future. Kind regards The Hilton London Croydon Team More 

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