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Hilton London Croydon

4.0 of 5 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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Hilton London Croydon
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Hilton London Croydon
Hilton London Croydon
Hilton London Croydon
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545 reviews from our community

Traveler rating
    126
    193
    104
    76
    46
See reviews for
133
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (110)
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London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Staff friendly, helpful and efficient. The quality of food was excellent but feel that menu could be enlarged. Room comfortable and security excellent.Will definitely use this hotel again in the future.

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here for a short stay at the weekend as a little break from the hustle and bustle of working life and a change of scene and boy were we happy we booked the Hilton in Croydon! On arrival in the hotel you are greeted by a warm smile and a genuine willingness to make you... More 

Was this review helpful? Yes
David R, General Manager at Hilton London Croydon, responded to this review

Dear JAWilsonDesign, Thank you for taking the time to leave a review of your recent stay with us at Hilton London Croydon. I was glad to read that everything was to your satisfaction from the accommodation to your meal and you also found our staff members to be helpful and friendly. Our aim at Hilton Croydon is to ensure that... More 

croydon, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

It suited my purpose was, near to where I was working bed room was a little tired and old carpets were stained. on the whole it was acceptable good restaurant and friendly staff could not ask for more for the price paid.

Review collected in partnership with Hilton Hotels & Resorts

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David R, General Manager at Hilton London Croydon, responded to this review

Dear M Mr C, Thank you for taking the time to leave a review f your stay at Hilton London Croydon. I am glad that our Hotel suited your purpose. Though not newly refurbished we ensure that our rooms are cleaned to hgh standards and comfortable for all our guests. I am also glad that you found our staff to... More 

Croydon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I would thoroughly recommend staying at the Croydon Hilton Hotel. Even try the New Year's eve party as well. We all did and loved it. The rooms were spotless and warm. The breakfast was hot with lots of different choices. Many, many thanks.

Review collected in partnership with Hilton Hotels & Resorts

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David R, General Manager at Hilton London Croydon, responded to this review

Dear Jane W, Thank you for taking the time to leave a review of your recent stay with us. I was glad to read that you enjoyed our New Year's Eve party, found the rooms to be spotless and warm and also enjoyed our breakfast buffet in The Larder Restaurant. Our main aim at Hilton London Croydon is to ensure... More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading the reviews I was not expecting much more than standard and paying the same price as I would for a room at a Travelodge in London I wasn't really fussed about it. However, The hotel was beautiful, the service was great. The room although not perfect was a good size, Bed was comfortable, Bathroom was spacious with both... More 

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David R, General Manager at Hilton London Croydon, responded to this review

Dear Oliviasworld, Thank you for taking the time to leave a review of your recent stay with us at Hilton London Croydon. I am glad that you had a great experience whilst staying with us and enjoyed the food, accommodation and a great service from our staff. We look forward to welcoming you back soon. Many thanks David More 

leeds
Top Contributor
69 reviews 69 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would have given excellent but given the worn out carpets in the room - I think it needs refurbishing .. Staff - brits and easter European in reception and restaurant very pleasant and obliging and well done and keep up your service profile! Breakfast standard good quality Hilton standard plenty of free car parking / close to shopping malls

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David R, General Manager at Hilton London Croydon, responded to this review

Dear Vinchy, Thank you for your review. I am glad that you and your family enjoyed your stay with us, found the breakfast to be of the usual Hilton high standard and you were able to take advantage of our complimentary parking services. We look forward to welcoming you back again. Thanks David More 

London
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I booked a double room for one night as a surprise for my young daughter. On arrival the receptionist was really friendly and told us we were 'guests of the day' and had received a complimentary upgrade, a fruit basket and 2 free drinks vouchers to use in the bar - a really lovely touch. The room was spacious and... More 

Was this review helpful? Yes 1
David R, General Manager at Hilton London Croydon, responded to this review

Dear Danandhan13, Thanks for your review of our hotel after your recent stay with your daughter. I am glad that you were our guest of the day and enjoyed your stay. Thank you for your compliments about our staff, i will be sure to pass it on to all team members. Here at hilton London Croydon, our aim is to... More 

Banstead
1 review
4 of 5 stars Reviewed 3 weeks ago

New year's eve was good. Good disco reasonable food and reasonable price for bed, breakfast and dinner. Staff very friendly and polite. This is our third stay on New Year's Eve and I think we'll be back again next year in a group of 14. (Disco was not too loud either).

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
David R, General Manager at Hilton London Croydon, responded to this review

Dear Peter N, Thank you for taking the time to leave a review of your stay at our hotel during our New Year's Eve party. I am glad that you found everything to your satisfaction and will be back again this year. Thank you again for your patronage. David More 

Belgium
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveling around Europe, London is stop 1. The Hilton Croydon was a very present stop. Super friendly staff at reception on check-in, and helpful throughout our 3 days. Rooms are a fraction dated but more than acceptable, clean and fresh. Breakfast was good! Very complete English breakfast along with continental options. We are traveling with me, my wife and kids,... More 

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David R, General Manager at Hilton London Croydon, responded to this review

Dear Chris W, Thank you for leaving a review of our hotel after your recent stay with your family. I was glad to read that you enjoyed your stay, found the accommodation to be comfortable, the food to be great with several options and our staff friendly and helpful throughout your stay. We look forward to welcoming you back in... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Thank you so much for your professional and attentive service. We were bold over by the courteous and kind service of the Food and Beverage team. We booked a separate dining area for 30 people, adjacent to the main restaurant at no extra cost. It took place on a late Sunday afternoon for four hours - a quiet time initially... More 

Was this review helpful? Yes
David R, General Manager at Hilton London Croydon, responded to this review

Dear Karen B, Thank you for your review of our services for your mother's 70th birthday party. I am glad that we were able to accommodate all your needs and that you found our staff to be warm and friendly and the buffet to be excellent. Thanks again and look forward to being of service to you again. regards David More 

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Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Phone Number:
Location: United Kingdom > England > Greater London > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#2 Luxury Hotel in Croydon

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