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All 20 Croydon hotels

Hilton Croydon

4.0 of 5 Hotel   |   101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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Hilton Croydon
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57%
Ranked #10 of 20 hotels in Croydon
A recent review
4 of 5 stars reviewed 2 days ago
Elizabeth O Tyler
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424 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Tyler
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for three nights in July. A pretty basic Hilton. Nice staff. We chose this hotel because it was less expensive than staying in London and only a short train ride in to town or down to Brighton. The nearest rail station is reasonable walking distance but has limited service. The larger rail station in town is definitely a... More

Was this review helpful? Yes 2
England, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at the Hilton Croydon many times and always enjoyed our stay enormously. The rooms are spacious, always clean and well serviced. Staff are professional, polite and extremely helpful - always a smile - nothing is too much trouble for them. Can't praise the staff highly enough - BRILLIANT - they could set a bench mark for other... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Top Contributor
114 reviews 114 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We didn't stay at this hotel but did call in for a meal recently. The food here was fantastic! All really fresh and tasty! The scallops, chicken livers and the steak pie were especially good! We must mention the staff as they were so nice. Jakir and Abby were so friendly and helpful and really looked after our young son!... More

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Tied-out-dad, Thank you for taking the time to leave a review of your dinning experience in our Larder Restaurant. I am glad that you enjoyed the food and found it to be fresh and tasty. I will pass on your compliments to all team members including Jakir and Abby. We look forward to being of service to you again... More

surrey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

my daughter and I had afternoon tea to celebrate my birthday, and what a treat it was,delicious selection of sandwiches and cakes, a goodie bag to take some cakes home! Abby looked after us and had a lovely smile! thankyou Hilton for a fab afternoon.

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Jillifer, Thank you for your review of our Afternoon Tea dining experience. I was happy to read that you and your daughter had a fabulous afternoon, enjoyed the food and were properly looked after by Abby. I will pass you compliments to her. Thanks once again for your custom and look forward to being of service again. David More

newmarket, suffolk
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

STAYED for 4 nights from the 7th July , the hotel I thought was lovely my room was spacious and clean and I was very pleased with what was in the room. felt at home! THE HOTEL STAFF WERE BRILLIANT ESPECIALLY BEN AND ABBY FROM THE BAR AND RESTAURANT AND THERE SUPERVISOR WITH THE GOATY BEARD!! THERE PRAISES NEED TO... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear s16ear, Thank you for leaving a review of your stay with us at Hilton Croydon. I am glad that you enjoyed your stay and almost everything was to your satisfaction. I am sorry you did not like the burger or pizza, but all other foods were to your taste. I will be passing on your lovely compliments to Abby,... More

Bromley, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for one night prior to going on holiday from Gatwick. Overall not bad - no outstanding points either good or bad. Air conditioning would have been nice. The staff were friendly and the location, for us, was very handy.

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear SarahWilliams13, Thanks for your review of our hotel. I am glad that you found our hotel to be located ideally with quick access to gatwick airport and found our staff to be very friendly. Many thanks once again David More

Croydon, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Had a room booked and confirmed by email from Hilton system. On arrival the hotel was full. NO satisfactory answer and no solution. Appalling service by this Hilton. More than an hour to phone around and eventually booked me into an absolute hole. All of this while still charging the full £189 and expecting me to come all the way... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Stephen S, Thank you for taking the time to leave a review of your stay at our hotel. I am sorry that you felt that the service you received was not up to standard. I do understand that you had checked in on arrival but decided to check out and go with your friend whom we had to book... More

Bournemouth
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed with friends for a weekend in June & found that the hotel was definitely not up to the usual Hilton standard. The rooms were very hot & the air con was not working properly. The hotel also ran out of clean towels which I think has to be a first !! Towels did eventually arrive early evening &... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear lanandAli1, Thank you for taking the time to leave a review of our hotel. I am sorry that you felt that our hotel was not up to the usual Hilton standard. Although not recently refurbished, we ensure that our rooms are ultra clean and and in good working order. We do have a number of projects underway to continually... More

Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed one night on 22 June. When we checked into the hotel room, there was a table fan and the room was stuffy. I thought maybe they just switched on the air condition and it was a hot day so they gave a fan to cool down the room faster. I went out and came back three hours later... More

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Npgl, Thank you for taking the time to leave a review of your recent stay with us at Hilton Croydon. I was sorry to read of the issue you expereinced with the air conditioning system. Unfortunately on that day, we did have some issues with the air conditioning system which was resolved the next day. Our team members should... More

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Okay - first off, this hotel is very nice and is located conveniently off the Purley Way, we were going to a family Birthday in Banstead and this hotel offered the best value for money out of the others available. The hotel is nicely laid out, the restaurant served a fantastic breakfast, which boasted a very wide selection of both... More

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear soton-mike80, Thank you for taking the time to leave a review of our Hotel after your recent stay with us. I am glad that you found us to be good value for money, enjoyed a fantastic breakfast with our wide selection of hot and cold foods. I am sorry that you expereinced an issue with the mattrass in your... More

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Additional Information about Hilton Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Croydon 4*
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton

145 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Croydon
Hotel Class
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 
Number of rooms
168

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