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All 20 Croydon hotels

Hilton Croydon

4.0 of 5 Hotel   |   101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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Ranked #9 of 20 hotels in Croydon
A recent review
4 of 5 stars reviewed 2 days ago
Jiwan R Cambridge, United Kingdom
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382 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was recently put in this hotel by my company whilst i was on the course. I dont know the cost involved therefore it is not fair for me to comment on it as i enjoyed a luxurious stay however i would say the prices on the bar is OMG. I met up with three of my collegues in the... More

Review collected in partnership with Hilton Hotels & Resorts

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Jiwan R, Thank you for your review of our hotel. I am glad you found everything to your liking, but sorry that you felt that the bar prices were too expensive. I must say we do stand by the prices we charge and if you were to check with neighbouring hotels you will find that we are competitvely price.... More

New Orleans, Louisiana, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This review is very late..however I want to build up my trip advisor account so here goes. The property is about 45 mins from central London. We had to take the 119 which was right outside of the property to the Train Station for transportation into the city. Staying here allowed for us to see the "suburbs" of London. The... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Ariel F, Thank you for taking the time to leave your review of our hotel. I was glad to read that our location allowed you access to exploring the surburbs of London and you also found our staff to be very helpful with all your needs. We look forward to being of service again in the near future. David More

Cirencester, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

spent 3 nights over easter and were really disappointed with standard of room. Bed was held together with large screws that stuck out, there was no springs or slats just a piece of mdf which made for a very uncomfortable sleep. En suite leaked and had no lock and the towels were frayed and threadbare. The saving grace was the... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Hazel H, Thank you for taking the time to give us your feedback regarding your recent stay with us at Hilton Croydon. I am sorry that you felt the room was not up to expectation. Whilst our rooms are not recently refurbished, we do ensure they are ultra clean and in good working order. As our Duty Manager explained... More

Hamburg, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

Dont let the External view and the lobby fool you. The rooms are not the best, the bathrooms are worrisome. And i stayed in two different rooms. The Staff however were nice and friendly. Willing to assist at all times with small details, but the infrastructure requires an urgent a looking into.I wont stay here again.

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Edekicy, Thanks for your review of our hotel. I am sorry that the hotel did not live up to your expectations. The hotel has a number of projects in place to improve its presentation and I do hope that you will reconsider using our services again in the not too distant future. David More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed in the Hilton for one night after a long day at chessington. On the website it shows a pool we then went down in an awful rickety lift then to find the pool had been cemented in! This was one of the reasons why we book this hotel because it supposedly had a pool. It also said that... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Sophid2000, Thank you for your review of our hotel. I am surprised you did not leave your review at the time you stayed with us in August 2013 nor did you make us aware of any issues at the time. I am not sure which website you made your booking from, but would be interested to know as I... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at Hilyon for 3 nights, on arrival slight blip over the booking, hotel sorted it straight away, nothing was too much trouble, manager and staff have to be one of the best teams we have ever come across, we stay in many hotels! Breakfast was lovely, all fresh and great selection. Room was comfy and suitable, Location for... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Clareeking21, Thank you for your review of our hotel. I am glad that any issues encountered were sorted out straight away and you found our staff to be one of the best teams you have come actross. I was happy to read that you found our hotel in a great location with easy access to London and the surrounding... More

Poole, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel recently as part of a group of six to attend London Marathon. Have to say it was a truly first class experience with ultra friendly staff, good amenities & easy travel into central London by public transport. Also much better value than hotels closer to London.

Review collected in partnership with Hilton Hotels & Resorts

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Trevor S, Thank you for taking the time to leave your review of our hotel after your recent stay with us. I was glad to read that you enjoyed a first class experience, found our staff to be friendly and enjoyed the easy travel access our location provides for getting into and out of London for the marathon. Thanks... More

Concord, United States
1 review
4 of 5 stars Reviewed 1 week ago

People make the stay ... and the staff at this hotel, on a Scale of 1-10 rate a 20 with us! They were kind, conscientious, went above and beyond, we attentive, and remembered your name. Outstanding. The breakfast was not limited to the buffet - you can also get crepes and omelettes, and still at the guest price. The room... More

Review collected in partnership with Hilton Hotels & Resorts

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Kent D, Thank you for your review of our hotel. I was happy to read that you found our staff attentive and outstanding and everything else including breakfast was to your satisfaction. Our aim at Hilton Croydon is to have our guests stay with us and leave wanting to return. I am glad that we were able to make... More

UK
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a night at the Hilton Croydon with work. After checking into the hotel, I was disappointed with the bedrooms - while functional, they are not up to the normal Hilton standard, and really do require a refurbishment! That said, dinner was very well preseented and more importantly tasted delicious - much better than we had anticipated!! However the... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Tripreview11, Thank you for taking the time to leave your review about our hotel. I am glad that you enjoyed your dinner in our Larder Restaurant and found our overall ambience to be very helpful, polite and friendly. Your comments regarding the condition have been noted. We have a number of projects underway to continually improve the condition of... More

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at the Hilton on an ad-hoc basis and always find the staff extremely friendly and helpful. Nothing is too much trouble for them. The only negative from this visit was the noise from other guests during the early hours of the morning (3.00am-4.30am) whilst preparing to leave, presumbaly for a holiday. Constant banging of doors and talking very... More

Review collected in partnership with Skoosh

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Helen B, Thank you for your review of our hotel. I am glad that you found our staff to be extremely helpful and friendly. Our aim at Hilton Croydon is to have our guests enjoy their stay and leave wanting to return. I do apologise for the noise from other guests, we do requests that guests are considerate of... More

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Additional Information about Hilton Croydon

Also Known As:
Hilton Croydon Hotel
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #9 of 20 hotels in Croydon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Croydon 4*
Official Description (provided by the hotel):
Just 8 miles from the sights and shops of London, the contemporary Hilton Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 
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