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All 20 Croydon hotels

Hilton Croydon

4.0 of 5 Hotel   |   101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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Ranked #10 of 20 Hotels in Croydon
A recent review
4 of 5 stars reviewed 6 days ago
steveandfamily23 London, United Kingdom
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470 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Long Melford, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Provide a room nearer to lifts it could be seen I was using a crutch when we booked in. The air-conditioning was non existent and room far too warm. The noise from the road was continuous throughout the night made worse by the fact we could not close the window without the room being very, very warm. The internet could... More

Review collected in partnership with Hilton Hotels & Resorts

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Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I was a guest at the Hilton Croydon as a part of a continuous flowing group of newly recruited Employees to a leading telecommunications company and stayed for nearly 5 weeks. Upon arrival the first night of my stay, the hotel entrance and lobby was clean, spacious and it was clear where everything was. Being there on 5 different weeks... More

Was this review helpful? Yes 10
London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Really pleasing reception area and friendly staff. Work commitments meant that I didn't use the bar or eating area other than a look around. All looked good though. Room was clean and functional but view over service type area was not so good. It had air con but it was noisy. No free Wi-Fi which is a bit rubbish in... More

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Steveandfamily23, Thank you for taking the time to leave a review of your stay with us. I was glad to read that you found our hotel to be clean and pleasing and the sataff very friendly. I am sorry that you found the airconditioning noisy. As for WiFi, we do offer this free in the public areas and in... More

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed had 2 rooms interlocking as we had 3 kids in 1 room and myself and husband in other room. We stayed here as we where visting thrope park and London. Rooms where big, beds lovely, staff great food great, would stay again.

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Karen77, Thank you for taking the time to leave a review of our hotel after your recent stay. I was glad to read that everything was to your satisfaction and that you will be visiting us again in the future. Our aim at Hilton London Croydon is to have our guests enjoy their stay and leave wanting to return.... More

Ballymena, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot say how good the staff are at this hotel. Very pleasant, happy and willing to go that extra mile to ensure that you have an excellent stay. We used the restaurant, bar, reception and across the board the standard of customer service was excellent. Really comfy room. Only minor downside is that the bed was a little hard... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Mary O, Thank you for your review of our hotel after your recent visit. i am glad that you found our staff to be very helpful, pleasant and happy to assist to ensure you had a great stay. I am sorry that the bed was a bit hard for you, please do not hesitate to let us know of... More

Dorset,UK
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Visited during September as on business in Sutton (hotel was about 5 miles away) As expected the Hilton is a large hotel, with a nice sized room. It had all the room facilities you would anticipate, a hairdryer, safe, fridge etc. Good breakfast with a reasonable choice. Big comfortable bed. Clean but with very slightly tired decor. The staff were... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Miche1Dorset, Thank you for leaving a review of your recent stay. I am glad that you found everything to your satisfaction and found our hotel to be a convenient location for your business needs. Thanks again and we look forward to welcoming you back in the near future. David More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Just came back from the hilton croydon where I stayed with my partner and son. I booked a double room which was a fair price, the room itself I feel needs updating to look more modern and fresh but apart from that it was still a pleasant stay with a good sized room, big bed and nice shower and bathroom.... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear EserGocer, Thank you for taking the time to leave a review of your stay. I was happy to read that you found our hotel to be good value for money and enjoyed your stay with your family. Though not recently refurbished, we keep our rooms clean and fresh for each of our guests and aim to have them enjoy... More

Ballymena
Senior Contributor
34 reviews 34 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying in a suite, nothing spectacular and if honest slightly dated compared to other hilton's but everywhere is so very clean (was literally shocked in the bar toilets every surface was genuinely GLEAMING) so to be honest this isn't worrying whatsoever. Room is very big and airy. Every single member of staff I have encountered have went out of their... More

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Angelbh, Thank you for your review of our hotel during your recent stay. I am glad that you found our hotel very clean and the room very big and airy. I am also happy that our staff were friendly and very welcoming and we look forward to welcoming you back soon. David More

UK
Top Contributor
66 reviews 66 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
1 of 5 stars Reviewed 1 week ago

As a diamond member of the hilton group and regular user of the brand I was very disappointed in the quality of this hotel. Good points. Staff were efficient and friendly Common and public areas were fresh and nice Breakfast good and hot Bad points. Room was awful. We 'upgraded' to a junior suite paying over 125 pounds for the... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Sunseeker06, Thank you for taking the time to leave a review of your stay with us at Hilton Croydon. I am sorry that you felt that our hotel is the worst Hilton that you have stayed in. All your comments regarding the condition of the building have been taken onboard. Although not newly refurbished, there are certain projects underway... More

London, United Kingdom
Top Contributor
59 reviews 59 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at Hilton Croydon for one night. The hotel is ok and the reception staff very are nice. I had a room service that was very good and the breakfast is ok, nothing special. The room was quite large and with a good bathroom and very clean. One good point is that they have a fridge in the room,... More

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear MMIHaria, Thank you for your review of our hotel. I was glad to read that you found everything to your satisfaction, enjoyed our room service, found our reception staff to be nice and had the use of a refridgerator during your stay. We look forward to being of service again in the future. Best regards David More

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Additional Information about Hilton Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Croydon 4*
Number of rooms: 168
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton

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