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All 20 Croydon hotels

Hilton Croydon

4.0 of 5 Hotel   |   101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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Ranked #10 of 20 hotels in Croydon
A recent review
5 of 5 stars reviewed 3 days ago
Pal309 Bedfordshire, United Kingdom
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451 people have reviewed this hotel

Traveler rating
    103
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Bedfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Agree with another reviewer. I was 1 of the 18 sent from Selsdon, the only good thing at Selsdon was the pro shop and golf course. We booked through golf agent. I recommend the Hilton make deal with golf agent, stay at Hilton and transfer to Selsdon for golf then back to Hilton would make a brilliant weekend, the service,... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have stayed here for business for the last month, and whilst this is not the newest or the most up-market of the Hilton hotels, the staff, service, bar and restaurant food are second to none. Where there have been issues, the staff have been willing and able to put this right instantly, whether a substandard room... More

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear JerryC1966, Thanks for your review of our hotel. I was glad to read that you and your wife were able to enjoy the services by our team members and the bar and restaurant food which you stated is "second to none". I am happy also that you find our hotel to be a home away from home and that... More

Eastbourne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We were rather dubious about staying at the Hilton because it looked so drab from the outside, it didn't help that it was pouring with rain! Check in was very quick and the receptionist was very friendly. Unfortunately the room was a big let down, stark and dowdy, the bed was hard and the pillows didn't have much support. We... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear 41shep38, Thank you for your review of our hotel. I am sorry that you felt our hotel looked drab from the outside. Although not recently refurbished, we ensure our rooms are ultra clean. I am glad that you enjoyed your meals with us and that our staff gave excellent service. Many thanks David More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Hilton Hotel in Croydon in July & Aug. As a diamond member, I received an upgrade to Junior suite with a shower stall that did not drain properly. I reported this issue to the hotel management who eventually confirmed that it was a design issue and the problem applied to all Junior suites and could not get... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Ryanpaul03, Thank you for your review. I am sorry for the issues mentioned regarding the hotel. Our hotel though not recently refurbished is alway ultra clean and as stated by you, service on front desk, bar and restaurant is always excellent. We do have a few projects in place to improve the condition of the building and thank you... More

Manchester, UK
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights nights over the bank weekend. We booked 2 x 2 family rooms. We asked for rooms with adjoining doors , an extra bed and a cot - and this was done without any fuss. Rooms were spacious (for London) clean and comfortable with everything you would need, fridge, brew facilities, toiletries. Good hot shower with plenty... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear TravellingY, Thank you for taking the time to leave a review of your stay with us. I am glad that all your requests were met and that you found everything to your satisfaction. I was also glad that you were able to try our buffet breakfast and that our location was convenient for your leisure trips. Thanks once again... More

Bedfordshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

selsdon Park golf resort double booked our 9 rooms and sent us to this Hilton Hotel in Croydon, they were very helpful to us 18 angry frustrated people. Food fab, service fab. Very accommodating hotel and staff. Could not do enough for us.

Was this review helpful? Yes
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Terri197, Thank you for leaving a review of our hotel after your recent stay with us due to an overbooking situation at Selsdon Park Golf Club. I am glad that though you were 18 angry and frustrated people because of the situation, you found our food and service to be fabulous with our very accommodating staff. Our aim at... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here with my 2 children in a triple room as part of a Chessington World of Adventures deal, so we didn't check in until around 7.30pm. Check-in was painless and we booked the restaurant for 8pm. When we got to our room, the extra bed had not been added, but it was done during the time we were... More

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Wonderwoman22, Thank you for your review of our hotel after your recent stay. I am glad that everything was to your satisfaction and that your little boy was well taken care of by our receptionist Tessa. I will be sure to pass on your compliments to her. We look forward to being of service to you again in the... More

Birmingham
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the Hilton Croydon as our base due to the free car parking and accessibility to the train station. It took around 20 minutes to reach Central London via train and the hotel runs a free shuttle bus. Had a few small housekeeping issues on the first night but they were immediately rectified by Jacob - excellent Duty Manager... More

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DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Bal_and_Amrit, Thanks for taking the time to leave feedback regarding your recent stay with us. I was glad to read that you found our hotel to be in a good location for your needs and enjoyed our complimentary shuttle and car parking services. I am sorry about the few housekeeping issues but glad that Jakob was able to sort... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for only one night and everything was fine. The room was clean and a good size, the staff were helpful. We ordered room service and it arrived in good time and the food was nice. Room for improvement would be to have free Wi-Fi throughout the hotel and not just the lobby area.

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear N S, Thank you for taking the time to leave a review of your recent stay with us. I am glad that everything was to your satisfaction and that you found our staff to be very helpful. Your comment regarding WiFi has been noted, we do however offer complimentary WiFi to guests in our Business Centre as well as... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here on my wedding night. We were greeted nicely by the reception staff but it was very short and sweet, she checked us in and gave us the key and that was it. Our room was lovely, clean and spacious. I liked the bathroom products for once! As it was our wedding night I had asked for rose... More

Was this review helpful? Yes 1
DRHotelManager, General Manager at Hilton Croydon, responded to this review

Dear Aurora-3989, Thank you for taking the time to leave a review of your stay with us. I was glad to read that you found your room very spacious and clean and that you loved our toiletries and enjoyed our breakfast buffet. I am sorry regarding the champagne issue, I have discussed this with the necessary department head to ensure... More

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Additional Information about Hilton Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Phone Number:
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Croydon 4*
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton

148 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Croydon
Hotel Class
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 
Number of rooms
168

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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