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All 20 Croydon hotels

Hallmark Hotel Croydon

4.0 of 5 Hotel   |   Purley Way, Croydon CR9 4LT, England
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Hallmark Hotel Croydon
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Ranked #12 of 20 Hotels in Croydon
A recent review
3 of 5 stars reviewed 3 days ago
Najoud E
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223 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I stayed here and at the Hilton opposite on business in September. The Hallmark was nice. Large room and good food. Nice ambiance in the restaurant area. The down side was my credit card seemed to have been cloned during my visit to either this hotel or the other and was used to over £4000. I called to advise the... More

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Worthing, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I will never stay here again ! No hot shower--just a half apology and a defensive statement that nobody else had complained---(they did later--at check out I heard a telephone call from another guest complaining) ; no heated towel rail--not working; no in room safe; no fridge/minibar; erratic wifi; no hooks in the bathroom; poor quality and cold breakfast; lace... More

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Shoreham-by-Sea, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Was allocated a single room with a single bed on the first floor overlooking the busy A23. Good level of comfort and cleaned to a good standard. Needed to window open for sufficient ventilation so was subject to quite a lot of traffic noise which, as the road is busy, was pretty continuous. Clear glass in bathroom window seemed a... More

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

It's not great, but it's OK Reception didn't have my booking, but resolved the issue in a timely manner - well done It was strange that they asked if I was part of the one of the parties that was taking place there and when I said I wasn't they allocated me a room straight over the party venue!! The... More

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Towcester, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Relaxing and comfortable stay, nice decor. Good atmosphere and furnishings in the lounge. Nice, efficient and friendly staff. I would definitely stay again. Can't comment on food as did not have any. Room service a bit too keen on cleaning knocked on our door twice in the morning that we did not like very much. Besides really nice.

Was this review helpful? Yes 1
Loughborough, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

By reading some of the other reviews we must have had either preferential treatment or there must be two Aerodrome Hotel's in Croydon! Our first impression on arrival was a clean and modern hotel.We were welcomed by a member of staff and the check in was easy.The room was on the small side but adequate and clean.The tea/coffee supplies in... More

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Banstead, United Kingdom
Top Contributor
501 reviews 501 reviews
89 hotel reviews
224 helpful votes 224 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Can't speak for the accommodation as we didn't stay here but ate in the main restaurant for a club function. Food very pedestrian, wine terribly overpriced , young staff keen but not very efficient, no real ale, no Guiness, nothing to induce me to return

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Hove, United Kingdom
17 reviews 17 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here for a night as a friend had a party there. The staff were amenable enough and some were helpful. As it was a party, I didn't have a meal in the restaurant so cannot comment. The room was clean and decent except that one bed was made but not the other! some of the staff were helpful with... More

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14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checking was ok and the room was clean but the restaurant service was very poor! I had ordered my starter and main course both were ok I then asked for the dessert menu and was told that there were no desserts available as the chef had closed the kitchen and finished (there were still diners eating in the restaurant )... More

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Senior Contributor
39 reviews 39 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here on business one night midweek. From check in, I found the staff extremely unfriendly. The room was the smallest I’ve ever stayed in. After finishing dinner, I asked that it be charged to my room but I was told this couldn’t be done. I had to go up a few floors to my room get the credit card,... More

Was this review helpful? Yes 1
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Additional Information about Hallmark Hotel Croydon

Address: Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Croydon 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel

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