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All 20 Croydon hotels

Hallmark Hotel Croydon

4.0 of 5 Hotel   |   Purley Way, Croydon CR9 4LT, England
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Hallmark Hotel Croydon
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Ranked #10 of 20 hotels in Croydon
A recent review
3 of 5 stars reviewed 3 days ago
Jessicatadros123 Surrey, United Kingdom
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175 people have reviewed this hotel

Traveler rating
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    55
    38
    28
    19
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17
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Surrey, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

Booked this "4*" hotel for my partners birthday. It's okay for a one night stay. The lobby is well presented and looks quite morden after the refit. I paid extra for some extras to surprise my partner. Rose petals, Champagne and chocolate were arranged. When we got into our room on the 7th floor it was a decent room but... More

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Managua, Nicaragua
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This turnout better than expect after our return from abroad. good rooms clean and spacious for the price we paid very nice. Breakfast optional. good thing to be able to choose. Reception and bar area is very contemporary and well presented and the welcome was good. Good location in the Purley area and easily able to get to East Croydon.... More

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Bath
Top Contributor
79 reviews 79 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well that got your attention! Plenty of parking and very easy to find off the Purley Way going into Croydon. Reception and bar area is very contemporary and well presented and the welcome was superb. Then the room - very dark inside, again quite contemporary in appearance but was a little worn with paint missing from the ceiling and flaking... More

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Sutton, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

The room was smelly and some of the bedding dirty, The plug for basin was broken,The shower valve did not have all the parts on it, The water leaked on to the floor while showering so had to dry floor not to slip. The printer was faulty so no receipt printed. The tv channels was not working properly low signal... More

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Oxford, United Kingdom
Top Contributor
72 reviews 72 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

i needed to stay in this area and had a host of similary priced hotels to chooe from on Booking.com" i chose the Hallmark for one reason...the hotels web page shows an amazing pool...jacuzzi etc... i fully understood the facilities were next door at the LA fitness club. I checked in sunday afternoon, was given directions to the fitness club... More

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Hastings, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to have a night away from the kids and found the perfect place to do that. We arrived at 4pm to our room ready. The room was a good size, well lit, nicely decorated and very clean. The shower was amazing, very powerful. The rest of the hotel was clean and well layed out. Our evening meal was... More

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Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 6, 2014

I arrived after an extremely long day at work and walked through the door looking for reception. A member of staff noticed me looking and walked me to reception where the staff were full of smiles and very helpful. Went to my room and as well as nicely decorated hallways, found the room to be clean inviting and well appointed.... More

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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2014

We stayed on a dinner, bed and breakfast deal which was extremely good value. The staff are efficient, polite and friendly. The hotel is clean and the public areas are attractive. Though our bedroom was small it was comfortable and the bathroom was well stocked with toiletries. The lighting is a little dim but the reading lights by the bed... More

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Danielle T, General Manager at Hallmark Hotel Croydon, responded to this review

Thank you for your positive and constructive feedback. I am delighted to hear that overall you enjoyed your weekend stay with us. If you are every staying the area again please mention your comments and we would be happy to accommodate with a larger room at the back of the hotel. More

London, United Kingdom
1 review
4 of 5 stars Reviewed February 26, 2014

Been staying here for 2 weeks (minus the weekends). The only downside is the lights in the rooms are quite dim. Apart from that, the staff were brilliant, very friendly and were always happy to help you! The rooms were clean, the food was brilliant and the service was brilliant too! Parking can sometimes be a pain when the hotel... More

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Danielle T, General Manager at Hallmark Hotel Croydon, responded to this review

Thank you for your recent review, I am delighted to hear that you enjoyed your 2 week stay with us. I will pass your lovely feedback on to all the team. We look forward to welcoming you back some time in the future. More

Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 26, 2014

Room had awful smell from waste pipe; which they knew because the window was wide open trying to air room (with no success). Incredibly noisy, due to road traffic if staying on front of hotel. Also floors, creak, doors bang from other guests (cannot be helped as door design). Spend £20 more and go over the road!

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Danielle T, General Manager at Hallmark Hotel Croydon, responded to this review

Please accept my apologies for any inconvenience caused during your stay with us. Thank you for your review and for brining your points to my attention I will certainly be looking in to these matters to ensure that it does not happen again. More

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Additional Information about Hallmark Hotel Croydon

Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Address: Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Surrey > Croydon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Croydon 4*
Official Description (provided by the hotel):
The Transformation Continues - The £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Unwind: Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in either Greens Health & Fitness Club or LA Fitness with an energetic workout, exercise class or a quick dip in the pool – both less than 10 minutes walk from the hotel! Residents benefit from FREE access to both Health Clubs. ... more   less 
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