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All 20 Croydon hotels

Hallmark Hotel Croydon

4.0 of 5 Hotel   |   Purley Way, Croydon CR9 4LT, England
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Hallmark Hotel Croydon
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Ranked #11 of 20 Hotels in Croydon
A recent review
3 of 5 stars reviewed 1 week ago
Newleywedsontour London
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213 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel looks the part but does not deliver. On check in they tried to bill me £10.00 more than my booking. I had to bring the bill up on my phone to prove it. I had upgraded to a luxury room but do not know where the luxury was. Room was ok but no better than a premier inn.... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is badly managed. From the lack of staff on the floor, to the ones who are present but have their heads in the clouds, I can't say how disappointed I am that this place has gone downhill. When calling to make my reservation I was kept on hold for 5 mins but having the line literally cut off.... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Staff who are are unfriendly, surly and aggressive. Apologised extremely insincerely that they had no record of my booking. Laundry left on hallway right infront of the lift. Single room the size of a broom cupboard. Check in took over 20 minutes with one staff member ducking down behind the counter so that I could not hear what she was... More

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Croydon, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

When I booked my 60th Birthday Party with the Events Team (Becca Roffey), I had no idea that it would be such an easy, friendly and efficient experience. Nothing was too much trouble and my queries were answered straight away. My guests that I had staying have all told me that the rooms, service and hotel atmosphere was one of... More

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Rotherham, South Yorkshire
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. We were visiting our Son and grandchildren who live in South Wimbledon and it was a very convenient location. On arrival, first impressions were that it looked a little tired from the outside. However, the lobby area was quite impressive along with the dining area. Check in was swift and room was OK - a... More

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York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay here a few times a year and overall the hotel gives good value for the area with a reasonable standard of rooms. The bathrooms seem to be getting a bit tired and could do with updating but the main part of the rooms are fine. Staff were efficient and friendly as usual.

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15 reviews 15 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night,on arrival we was upgraded which was a nice touch,the room was very clean and fairly spacious,its only a short taxi ride into croydon town centre,there is also a pub across the road that does nice food,the only complaint i had was the bar staff had no idea what they was doing which was a shame... More

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 16, 2014 via mobile

The check-in and arrivals process was painfully slow, and the large business group that I arrived with seemed to be an inconvenience to the staff. My room was located on the first floor, seemingly above the reception/function room area. A desk fan had been provided, but it simply would never be enough to combat the kind of temperatures I only... More

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Lincoln, United Kingdom
17 reviews 17 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 15, 2014

Currently listening to the bass pounding through to the fifth floor from the over 30s night on the ground floor while being serenade by empty bottles being emptied in the skip outside (11:30pm). Rooms dated but clean. Checking in painfully slow and inefficient. If you want a good nights sleep go elsewhere.

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Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed August 11, 2014

noisy hotel due to three weddings going on at the same time.average room .good reception and dining area .a bit pricy as you can expect in that area.nice pub next doorand also across road next to prem inn. lovely carvery.the wi fi was good.staff very pleasant.would stay again.

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Additional Information about Hallmark Hotel Croydon

Address: Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Croydon 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel

51 photos of this hotel

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