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All 20 Croydon hotels

Hallmark Hotel Croydon

4.0 of 5 Hotel   |   Purley Way, Croydon CR9 4LT, England
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Hallmark Hotel Croydon
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Ranked #11 of 20 Hotels in Croydon
A recent review
3 of 5 stars reviewed yesterday
LargelyMonk Banstead, United Kingdom
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217 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Banstead, United Kingdom
Top Contributor
492 reviews 492 reviews
84 hotel reviews
216 helpful votes 216 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Can't speak for the accommodation as we didn't stay here but ate in the main restaurant for a club function. Food very pedestrian, wine terribly overpriced , young staff keen but not very efficient, no real ale, no Guiness, nothing to induce me to return

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Hove, United Kingdom
17 reviews 17 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

stayed here for a night as a friend had a party there. The staff were amenable enough and some were helpful. As it was a party, I didn't have a meal in the restaurant so cannot comment. The room was clean and decent except that one bed was made but not the other! some of the staff were helpful with... More

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13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Checking was ok and the room was clean but the restaurant service was very poor! I had ordered my starter and main course both were ok I then asked for the dessert menu and was told that there were no desserts available as the chef had closed the kitchen and finished (there were still diners eating in the restaurant )... More

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Senior Contributor
36 reviews 36 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here on business one night midweek. From check in, I found the staff extremely unfriendly. The room was the smallest I’ve ever stayed in. After finishing dinner, I asked that it be charged to my room but I was told this couldn’t be done. I had to go up a few floors to my room get the credit card,... More

Was this review helpful? Yes 1
London, United Kingdom
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel looks the part but does not deliver. On check in they tried to bill me £10.00 more than my booking. I had to bring the bill up on my phone to prove it. I had upgraded to a luxury room but do not know where the luxury was. Room was ok but no better than a premier inn.... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is badly managed. From the lack of staff on the floor, to the ones who are present but have their heads in the clouds, I can't say how disappointed I am that this place has gone downhill. When calling to make my reservation I was kept on hold for 5 mins but having the line literally cut off.... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Staff who are are unfriendly, surly and aggressive. Apologised extremely insincerely that they had no record of my booking. Laundry left on hallway right infront of the lift. Single room the size of a broom cupboard. Check in took over 20 minutes with one staff member ducking down behind the counter so that I could not hear what she was... More

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Croydon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

When I booked my 60th Birthday Party with the Events Team (Becca Roffey), I had no idea that it would be such an easy, friendly and efficient experience. Nothing was too much trouble and my queries were answered straight away. My guests that I had staying have all told me that the rooms, service and hotel atmosphere was one of... More

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Rotherham, South Yorkshire
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night. We were visiting our Son and grandchildren who live in South Wimbledon and it was a very convenient location. On arrival, first impressions were that it looked a little tired from the outside. However, the lobby area was quite impressive along with the dining area. Check in was swift and room was OK - a... More

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York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stay here a few times a year and overall the hotel gives good value for the area with a reasonable standard of rooms. The bathrooms seem to be getting a bit tired and could do with updating but the main part of the rooms are fine. Staff were efficient and friendly as usual.

Was this review helpful? Yes 1
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Additional Information about Hallmark Hotel Croydon

Address: Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Surrey > Croydon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hallmark Hotel Croydon 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel

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