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Travelodge South Croydon

415 Brighton Road | South Croydon, Croydon CR2 6EJ, England (Formerly Innkeeper's Lodge Croydon South)
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1 room 1 adult
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Travelodge South Croydon
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48 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The good thing about our stay was free parking, Toby Carvery next door, short drive into Croydon city centre. The not so good was no TV remote, had to ask for it and we were given a grubby old one. Also the bathroom taps were dirty and there wasn't a hairdryer.

Helpful?
Thank TRISH W
Lurgan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Manager was very helpful and saw that our needs were met. All staff were very friendly.the room was adequate. The fixture in the shower was positioned at elbow level on the wall which made showering awkward.

Review collected in partnership with Travelodge

Helpful?
2 Thank 34kathleenk
Torquay, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

We were very pleasantly surprised at our recent stay. The staff were very pleasant and attentive and our room was clean and more than adequate. The bed was clean and comfortable and the bathroom shower etc.

Review collected in partnership with Travelodge

Helpful?
Thank alexanderlG5391NV
Province of Malaga, Spain
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is well located for the Southern London and Gatwick Airport. A very basic hotel adjoining a public house and eatery. The hotel itself has very limited facilities but is near to a number of restaurants and just off a main arterial road into London. This particular stay was severely marked but the behavior of other residents who chatted,... More 

Review collected in partnership with Travelodge

Helpful?
Thank Boblionie
TravelodgeUK, Nicolas from the Social Media team at Travelodge South Croydon, responded to this review

Thank you for taking the time to write a review. We’re sorry to hear that your experience with us was affected by noise. At all of our Travelodge Hotels we ensure we have staff patrolling the corridors through the night at 2 or 3 hourly intervals, to ensure noise within the Hotel is kept to a minimum. If customers are... More 

UK
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 30, 2015

Good stay! modern, easy to book on night of check in. Clean & tidy. Convenient Toby cavery next door. Helpful staff and very friendly. Only recommendation would be to get cot bedding and blankets but all in all good stay

Review collected in partnership with Travelodge

Helpful?
Thank Jay D
London, United Kingdom
1 review
4 of 5 stars Reviewed December 28, 2015

Room was clean and big, staff friendly, shower was great - great value Wanted somewhere to stay for just one night. This travel lodge was convenient for us, it is perhaps a little simple, but gave us a comfortable and quiet night

Review collected in partnership with Travelodge

Helpful?
Thank barrysB6484VK
TravelodgeUK, Karen from the Social Media Team at Travelodge South Croydon, responded to this review

Thank you for taking the time to write a review . We are so pleased to learn that you were happy with the overall experience and found the staff helpful and friendly. We strive to give customers an enjoyable stay and we are happy to see that this has been achieved. Feedback such as yours is invaluable and we will... More 

Rochester, United Kingdom
1 review
2 of 5 stars Reviewed December 20, 2015

Was looking forward to staying as don't go away very often and we were attending a works do, room wasn't vey clean we found soap scum and hair in shower tray, also only one towel in double room and it was very very noisy also wouldn't have breakfast at the Toby as it was cold not sure if it's normally... More 

Review collected in partnership with Travelodge

Helpful?
Thank N5597ZJpeterg
TravelodgeUK, Karen from the Social Media Team at Travelodge South Croydon, responded to this review

Thank you for your feedback. We are sorry to hear of your experience, in such instances we would suggest to let our reception team know so that they can reallocate your room or fix the issues you have. In any case we would like to thank you and apologise for your last stay with us and we hope to be... More 

1 review
5 of 5 stars Reviewed December 4, 2015 via mobile

Been here past two weeks and enjoyed my stay reception been very helpful as I work night shift, had my room cleaned early so I could go bed straight away be back again next week and the week leading upto Xmas

Helpful?
Thank Darren S
New Milton, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed November 19, 2015 via mobile

Room ok, apart from curtains, which had to be rehung properly by me, no tea bags, they don't leave them in rooms because of hygiene, but when asked a handful was given out of an open bag Full! Two of us staying only one bath towel and one dirty hand towel (apparently when I asked for a clean one was... More 

Helpful?
Thank Christine C
TravelodgeUK, Karen from the Social Media Team at Travelodge South Croydon, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not exceptional and we do apologise for this. We’ll be sure to pass your valuable feedback directly to our colleagues in our hotel as this is the best way for us to improve the service we offer. If you wish you can contact one of our Customer... More 

Deal, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 14, 2015

Turned up 7pm - no receptionist, bell to call them not working. Stood about at the end of a tiring day for 15 minutes - when someone appeared they said they were the only staff member on duty and 'had other things to do' - they 'did not know the pager wasn't working'. None of the security sysems, key-operated locks... More 

Review collected in partnership with Travelodge

Helpful?
Thank MikefromDeal
TravelodgeUK, Amy from the Social Media team at Travelodge South Croydon, responded to this review

We’re really sorry to hear that you felt disappointed with the service provided by our members of staff. Sometimes our staff members do important work behind the scenes and have to leave the public areas to make your stay as comfortable as possible. Your feedback helps us to improve the hotel and our service. We do hope to see you... More 

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