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Russ Hill Hotel

Rectory Lane, Charlwood, Horley RH6 0EL, England
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Russ Hill Hotel
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1,566 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Russ Hill Hotel
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Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed December 9, 2010

The hotel itself was easy to find and on the face of it good value for the parking. The rooms were basic but the one I had was reasonably clean, although the walls were paper thin and you could clearly hear the conversations of your next door neighbours. The food in the restaurant was good and reasonably well priced, the... More 

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Brusubi, Gambia
1 review
3 of 5 stars Reviewed December 9, 2010

Spent one night due to connecting flight the day after. Room was clean and cold when we arrived. To get heat, there was only a heat fan available (no radiators). That could possibly be disturbing to sensitive people during sleep. However, that is really all bad I can say about the place. I had a good sleep. Free transfer (if... More 

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Bradford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2010

We arrived here after a long coach & train journey, and had to be up early the next morning so were hoping for somewhere easy. The shuttle met us at the airport from the Gatwick express, and the driver didn't charge us for the journey. Hotel check in was simple & friendly, only problem was they didn't show us to... More 

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed December 4, 2010

the hotel has clearly seen better days and basic maintenance is long overdue. the reception, restaurant and bar are alright with a decor that brings me back to the 70'. the room we stayed had the same 70' feel and was a bit cold. we arrived in the middle of a 'snowstorm' with gatwick closed and the hotel was a... More 

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denver
1 review
1 of 5 stars Reviewed December 2, 2010

close it now! , room service sucks and restaurants's food too, There was no air conditioning in the room.every worker is from czech republic or croatia and don't speak english, this hotel was awful ,I do not recommend!

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Travelers are raving about these Charlwood hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 29, 2010

I chose this because of the price, I would now pay double for ANYWHERE else! Bad location, no breakfast if your leaving before 7, awful dirty tiny room that's OUTSIDE and damage to car on return. Never again. You get so much less than the cheap price you pay. Staff also rude.

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Gorleston-on-Sea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2010

This was a very good Hotel, lovely & clean very warm, facilities good. We would use again

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Crawley, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 29, 2010

Being local people we stayed overnight here at reasonably short notice as we were attending a private function to save the hastle of arranging transport as due to the remote location getting to and from without driving yourself is difficult and we didin't want the hastle of arranging taxis etc. I am aware that the hotel is old and as... More 

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Chelmsford, United Kingdom
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 26, 2010

We booked the Russ Hill package of a room for one night, 8 days car parking and bus to and from Gatwick airport at the beginning and end of a holiday abroad. The hotel, such as we saw of it during our very brief stay seemed OK though we had no opportunity to sample the catering facilities due to an... More 

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rutland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2010

The Bathroom was disgusting, as you can see from the photo's. The bath taps were rusty, and the rusty water was dripping into the bath. The toilet was cracked in three different places, and was leaking onto the floor. The towel rail was rusty and dirty, and didn't work. The non slip shower mat was mouldy and cracked.

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