We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Charlwood hotels

Russ Hill Hotel

3.0 of 5 Hotel   |   Rectory Lane, near Gatwick Airport, Charlwood RH6 0EL, England
Hotel amenities
Save Saved
You added Russ Hill Hotel to your Saves list
Russ Hill Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
23%
Ranked #2 of 2 hotels in Charlwood
  • Reviews (1,363)
  • Photos (175)
  • Amenities
  • Q&A
  • Room tips (241)
  • Location
  • More
Write a Review

1,363 people have reviewed this hotel

Traveler rating
    38
    200
    316
    211
    598
See reviews for
222
648
68
60
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Gravesend, Kent
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel on a Saturday evening. On arrival the hotel looked like an old country house with, unfortunately acres of grounds covered in tarmac and given over to airport parking. I thought this was a shame as it was along a quiet country road. I booked in and was given a key to a room on the... More

Was this review helpful? Yes
Manchester
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at the russ hill hotel for 3 night whilst working in london. The hotel is extremely out dated and has absolutely zero atmosphere. The room we had was absolutely horrendous. We had one tiny window, which couldnt open fully because there was a huge white wall about 12 inches from the window. If you get a key with... More

Was this review helpful? Yes
Stroud, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My son likened Russ Hill to Fawlty Towers but without the laughs. The beds were absolutely appalling, the springs actually protruded from the mattress causing much discomfort until I laid the duvet over the mattress before laying again on it. The food in the restaurant was inedible, it was inedible... such a bad to start to our holiday. Thankfully on... More

Was this review helpful? Yes
London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel was extremely dated, lacking in any kind of atmosphere or appeal. The menu showed food served all day, however we tried to order food at 5pm to be told they did not serve until 6pm. We got back from a wedding at 10.30 to find the bar closed and the lights beinf turned off. Breakfast was swimming in... More

Was this review helpful? Yes
Romford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel for two nights, the first room we were put in had a broken shower so we were moved, this was dealt with quickly. We had breakfast in the restaurant one morning which was OK but the staff working were quite rude and packed up around us as we were eating. We also ate in the... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here in June in order to travel fresh the next day. You get what you pay for a basic room. Cheap to leave your car and bus to airport. Pick up is also good when returning. Hotel is VERY DATED and boring in the evening but you get value for ££ its only good if you just want a... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed for one night as part of a National Holidays trip to Legoland , it took us 2.5 hrs to get here from legoland due to traffic and a road accident (driver said it would take aprox 1.5). First thing that hit me in reception was a smell of damp. Room was very small and dated (think early 80s b... More

Was this review helpful? Yes
Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is dated but OK for one nights stay. Our room was clean very small and very hot. Buffet dinner and breakfast OK for the price. They do not charge for one night parking. Would stay again as close to Gatwick Airport.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel has a very relaxed feel. They have a bar area with a small TV. Breakfast is buffet so eat as much as you can handle though the standard of the food is as expected. Dinner is also buffet. Pillows are like bricks they hid good ones in cupboard.

Was this review helpful? Yes 1
Norfolk, UK
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this hotel purely because they have smoking rooms and you can park up without fuss before having a meet and greet at the Airport. This hotel is 10 mins from the airport, and is perfect for travellers. We booked a smoking room here for only £45 but when we got there they gave us a non smoking room,... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Russ Hill Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Russ Hill Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Russ Hill Hotel

Address: Rectory Lane, near Gatwick Airport, Charlwood RH6 0EL, England
Location: United Kingdom > England > Surrey > Charlwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Russ Hill Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Priceline, Despegar.com, BookingOdigeoWL and Tingo so you can book your Russ Hill Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Russ Hill Charlwood
Hotel Russ Hill
Russ Hill Hotel Gatwick
Russ Hill Hotel Charlwood, Surrey

175 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (166)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (48)
Viewed
Dining (3)
Viewed
Bathroom (24)
Viewed
View from room (5)
Viewed
Family/play areas (1)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (4)

Amenities

Bar / Lounge Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Number of rooms
152

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer