We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Charlwood hotels

Russ Hill Hotel

3.0 of 5 Hotel   |   Charlwood, Horley RH6 0EL, England
Hotel amenities
Russ Hill Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
You added Russ Hill Hotel to your Saves list
Ranked #2 of 2 Hotels in Charlwood
Write a Review

1,483 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Truro, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

avoid at all costs beds uncomfy , woken at 7.30 by house keeping just let themselves in room to clean . full of asylum seekers couldn't get in restaurant due to them waiting to get in to eat enough to put u off eating

Was this review helpful? Yes 4
Kranj, Slovenia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel quite a lot for business and I was in U.K. for a 3 day trip. Every day different Hotel about same price (circa 60€). Russ Hill was indeed the worse, a little cheaper (only 40€) but without breakfast. The room was old and ugly, toilet unacceptable... I didn't dare to take a shower and customer service very bad!... More 

Was this review helpful? Yes 2
Bognor Regis, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here a few time at first very good hotel but this trip put us in a room took ten minuets to walk to you could not move in there for two people I complained as I ask for a disabled room which I had before and they moved us but you could not get food till six o'clock... More 

Was this review helpful? Yes
Ashford, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel before and because of that we decided to book again. What a huge disappointment this visit was. The hotel was swarmed with Asylum Seekers. We felt most uncomfortable and intimated during our stay. Had we been informed by the Hotel the government where sponsoring Asylum Seekers at this Hotel we would not have stayed... More 

Was this review helpful? Yes 3
Salisbury, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a budget hotel and should be viewed as such, but the staff were friendly and helpful and the rooms were clean. I suspect that the rooms are gradually being upgraded as the first room we were offered was large & well appointed but had no window. We asked to be moved to a room with a window but... More 

Was this review helpful? Yes
South Shields
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a budget hotel, we paid £57.50 for a triple room which included breakfast, bargain, the staff are very helpful and polite, especially the older Italian gentleman, the bar closed prompt at 10:30 but he helped us carry our beers to the lounge were he brought us a heater, carried on serving us bottled alcohol until 2am and... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 3 weeks ago

I know my review is a year old but felt now was the correct time to write this review - we booked in here for the night before our early morning flight to mexico - it wasn't the greatest room but it was cheap and a place to get some kip so left it at that, went down to the... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Was going to give this hotel the benefit of the doubt until they left us stranded in the middle of the night!! Yes there are a lot of immigrants that hang around the comment about being in fear of being murdered in your bed by one lady reviewer is ridiculous! However it's cheap to leave your car for the week... More 

Was this review helpful? Yes
Guernsey, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked before we went on hoilday and booking.com asked if we wanted to upgrade so we did, well we're do I start, we got to hotel at 8am and they got our room at 10.am has we had done a 13 hour flight we just got into bed and went to sleep got up at 1.30pm notice no bath like... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent one night before my flight and found it to be a quiet and comfortable hotel. I actually felt like I was the only person staying there! It was clearly a grand mansion house in its finer years. There is some fine wood panelling and large ornate fireplaces in the old part of the original house. My room was... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Russ Hill Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Russ Hill Hotel

Address: Charlwood, Horley RH6 0EL, England
Location: United Kingdom > England > Surrey > Horley > Charlwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Russ Hill Hotel 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Cheap Tickets, Despegar.com, TripOnline SA, Agoda, Travelocity, Odigeo and Tingo so you can book your Russ Hill Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Russ Hill Charlwood
Hotel Russ Hill
Russ Hill Hotel Gatwick
Russ Hill Hotel Charlwood, Surrey

193 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (184)
Hotel & grounds (13)
Bathroom (31)
Room/suite (56)
Dining (3)
View from room (5)
Family/play areas (1)
Other (75)

Management photos: Courtesy of the property manager

All management photos (10)
Room/suite (2)
Hotel & grounds (3)
Dining (1)
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay