My daughter bought a A 'GIRLIE SPA' package for my birthday, and we were very excited about it. The room was small but nice, The spa was lovely, Staff there were very friendly. THE food in the restaurant was wonderful but the staff were appalling, EVERYTHING, and i mean EVERYTHING has an 12-1/2 percent charge put on it, even though... more

I just didn't get the feeling that the hotel was in the hospitality business. No extra effort to resolve issues or assist the traveler. Room was tiny but functional. Food is good, but expensive. Note that a service charge is automatically added to all restaraunt bills. Work out facilities are adequate, but not what I would have expected based on... more

I always consult trip advisor so thought I'd write a review for the first time! My husband and I have just returned from a weekend here after getting married on Friday. The hotel bar and lounges look a little tired on the website but, in reality, the muted coulours and overall National Trust feel of the decor and ambience of... more

My husband and I were attending a birthday party at the golf club nearby. We decided to make a night of it and stay somewhere nice. I trawled the web and this looked the nicest in the area and was a good price. We were most certainly not disappointed. We were lucky enough to get an upgrade to one of... more

Stayed here only for one night with colleagues, but it was a massive disapointment. It's not a cheap hotel to stay in and when we arrived there was a huge party going on that had practically taken over the whole hotel. No-one had mentioned this when we have booked, so we got there to be greeted by lots of well-oiled,... more

After reading the last couple of reviews I was a little concerned about staying at the hotel. But my fears were completetly unfounded. The staff at reception were very friiendly and even though I checked in early, my room was ready. The room itself was well proportioned and nicely furnished. It was also spotlessly clean. Breakfast in the morning was... more

One wonders about the rave reviews this hotel gets are they for real????? ...all I can say is that the spa is badly run you are handed a key that you are supposed to carry around with you there are no fluffy robes in the lockers not even in the rooms The steam room is dirty and slimey I decided... more

This hotel is shameful. We booked 2 nights and left after the first night. The spa is a disgrace. You have to leave the hotel to get there Its tired and unkept and dirty. Black slimey mould in the steam room that is far to bright . The pool was full of kids eventhough there is supposed to be no... more

Just got back from a night away in this hotel and would definitely recommend it. The room was clean and well decorated but a little on the small side. The shower wasn't the greatest and the air con was a bit tempremental but the room had everything we needed. The spa was lovely but could have done with a Jacuzzi.... more