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All 2 Bagshot hotels

Pennyhill Park Hotel and The Spa

5.0 of 5 Hotel   |   London Road, Bagshot GU19 5EU, England
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Pennyhill Park Hotel and The Spa
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84%
Ranked #1 of 2 hotels in Bagshot
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Christine R Campbeltown
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890 people have reviewed this hotel

Traveler rating
    566
    188
    83
    41
    12
See reviews for
94
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Campbeltown
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family had lunch with you today and as on our previous visits we were all absolutely delighted with the experience. The food was perfection. The service was exemplary. Fine dining at its absolute best yet with a lightness of touch which belied the enormous amount of effort put into the preparation of exquisite eating. The Latymer just wraps you... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We returned to Pennyhill Park for our first wedding anniversary. We originally went there on our first romantic getaway 11 years ago. The service as always is first class, staff are courteous and friendly. The spa facilities were clean, staff were extremely knowledgeable and helpful and the treatments were heavenly. The food as always was delicious and beautifully presented. While... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Dear Donna I am so pleased to hear that the team looked after you well on your visit and I hope that we will see you back here again soon to enjoy more relaxation time. Kind regards Julian More

Fleet, England, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My daughter and I spent a spa evening there last night. So quiet, peaceful and enjoyable. We both had back and head duo treatment. Wonderful! The only disappointing thing was that the restaurant closed at 6 p.m. so we were unable to have a snack and had to wait to eat when we left at 9 p.m. and had a... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Dear Margaret Thank you for taking the time to post your review. We are reviewing the opening times of the Themis restaurant and our new pool bar area for the summer, so thank you very much for your comments they are very useful to us. I am pleased that you enjoyed your treatments and hope that you will be back... More

Brighton, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

My husband booked our stay here through Secret Escapes as a birthday treat for me. As we were married at their sister hotel South Lodge we had high expectations. The spa is one of the best I've been to in this country and we both loved the pools, especially the hydrotherapy pool. My treatment was also superb and worth every... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Thank you for your review. I am sorry to hear that we didn't Wow you on this occasion and would love the chance to welcome you back again. When you book next time do speak to the reservations team and let us know what type of room you like and what type of food and we will try our very... More

Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

what a wonderful 2 night trip, 3 days in the spa. Amazing service and food, spa with plenty to do. Fresh milk and cookies in the morning, valet parking, both restuarants amazing! treatments were expenisve but worth it. I will be back

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Hello Tori Thank you for your lovely review of Pennyhill Park. We do hope that you will be able to return again soon. Kind regards Julian More

Crowthorne, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Had a great last minute package offered for dinner, bed & breakfast. The hotel itself is very nice in lovely grounds. The room was average, but lacked finishing touches ie tea/ coffee facilities. The bath was lukewarm which was a great pity as it had a tv above do could have really relaxed. The food was good but service was... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Dear Alyson I am disappointed to hear that your stay wasn't perfect and you encountered the problems that you have mentioned. All of our rooms have tea and coffee facilities so I am not sure what happened here. I have also followed up on your experience in the Ascot Bar. Could I ask you to contact me on 01276 478... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Having spent last Saturday and Sunday at Pennyhill Park, I can honestly say I had a terrific experience and came away chilled and relaxed. The welcome we received was delightful, Matt showed us to our room in the quadrant (not yet refurbished) it was a large, clean and well appointed room. The bathroom was large, warm with plenty of white... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Dear Frances Thank you for your detailed review following your stay with us. I have noted your observations regarding the room and I have asked our Housekeeping team to look into this. I am so pleased that you enjoyed your stay and the fantastic spa experience. We hope to see you again soon. Kind regards Julian More

Norfolk, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

Was very disappointed with my stay here, there was a lot of construction going on so I couldn't use any of the recreational facilities like the tennis, croquet or even go for walks. The worse part is that the staff didn't seem to know or pretended not to know that the construction work was affecting all these activities. Pennyhill park... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

I am so sorry to read that you were disappointed with your stay. We are refurbishing some of our bedrooms which will be completed soon. The tennis court renovations have been hampered by the wet weather but again these will be back open in the next few weeks. I can see that you are from the US and may have... More

Reading
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

As one of my birthday presents this year, my wife booked a day with treatments and lunch at the spa and dinner in the brasserie. As a bloke, not something I normally do, but from start to finish, my experience was nothing short of excellent. The staff in the main hotel reception were warm, welcoming and happy to help directing... More

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JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

Dear Ray It's so lovely to hear that you enjoyed your stay and your spa experience. As you say it's not always something men think of doing. Perhaps we should all do it more often ! I am glad that you enjoyed lunch in the Themis and dinner in The Brasserie. We look forward to your return so that you... More

Uk
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I took my husband here for his birthday weekend. I've stayed at Pennhyhill park before so had high expectations - especially now that the spa has expanded and the restaurant now has 2 Michelin stars. However, things were disappointing and bad from the start. we were promised an early check in, but on arrival were told our room was not... More

Was this review helpful? Yes
JulianTomlin, General Manager at Pennyhill Park Hotel and The Spa, responded to this review

I am so disappointed to read your review and would like to discuss these points personally with you. Please could I ask you to contact my office on 01276 478463. Kind regards Julian More

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Additional Information about Pennyhill Park Hotel and The Spa

Also Known As:
Pennyhill Park Hotel And The Bagshot
Pennyhill Park Hotel And The
Pennyhill Park Hotel And Country
Pennyhill Park
Pennyhill Park Hotel
Pennyhill Park Hotel And The Spa Bagshot, England - Surrey
Address: London Road, Bagshot GU19 5EU, England
Location: United Kingdom > England > Surrey > Bagshot
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Bagshot
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Pennyhill Park Hotel and The Spa 5*
Official Description (provided by the hotel):
Pennyhill Park is a magnificent country house hotel in Bagshot, Surrey, set amongst acres of gardens and parkland including a 9 hole golf course. This five-star luxury hotel offers everything from unmatchable luxury spa breaks and treatments to fine wines, Surrey's only two Michelin star restaurant, Michael Wignall at The Latymer and impeccable service. ... more   less 
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