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White Hart Hotel

Certificate of Excellence
6 8 Carter Street, Uttoxeter ST14 8EU, England
White Hart Hotel
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68 reviews from our community

Traveler rating
    44
    14
    8
    1
    1
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12
20
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Date | Rating
  • English first
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English first
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    (68)
  • Mar-May only
    (15)
  • Jun-Aug only
    (0)
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    (50)
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Uttoxeter
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Angie is absolutely amazing -service faultless.She was missed last week and service awful.They need more like her and I hope she gets a pay rise.She deserves it. The breakfast is excellent.The surroundings really pleasurable.All in all when the correct staff working it's a really good place to go.

Was this review helpful? Yes
Jordan H, Marketing Manager at White Hart Hotel, responded to this review

Thank you for your kind words about Ange, she is definitely a valued asset to the business, we strive for all staff to provide excellent service and are disappointed that you believe others didn't do so. If you could send an email to: jordan@whiteharthoteluttoxeter.co.uk and I can follow this up for you? More 

Stafford
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

First time visit here for us, Great food ( I had lamb) and drinks. Really nice atmosphere and decor too. Definitely recommend for a good night out. Great cocktails too. Will be coming back for sure....

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Jordan H, Marketing Manager at White Hart Hotel, responded to this review

Thank you for reviewing, we look forward to seeing you again soon! More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the White Hart on 9 May with friends and family to celebrate mine and my sisters birthday. We could not fault any of the night, the staff, food and venue were fantastic and everyone had a great night. It was easy to arrange and felt that staff couldn't do enough for us. We would definitely recommend.

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Jordan H, Marketing Manager at White Hart Hotel, responded to this review

Thank you for your review, we look forward to seeing you again soon! More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As my partner and I were driving up from colchester to go to alton towers the next day we were searching for somewhere to eat and came across the white hart on tripadvisor and the reviews here do not lie! We rang at about 8.30 and asked if we could have a table around 9.15 and they didn't hesitate in... More 

Was this review helpful? Yes 1
Jordan H, Marketing Manager at White Hart Hotel, responded to this review

Thank you so much for your lovely review! This is what we strive for, providing an experience that was enjoyed in all aspects. We are sorry that our waitress wasn't able to provide you with her utmost best service, but will ensure that this issue is addressed immediately and continue to only allow our most attentive staff to serve our... More 

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Went for lunch today with my father. After joining JCB in 1960! He spent 6mths at WH while settling in at JCB. Super tasteful redecoration and the seating was spacious and comfortable. We opted for the 2 course lunch which was delicious, especially the amazing desserts!! Even though the service was somewhat slow this was compensated by the personality and... More 

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Jordan H, Marketing Manager at White Hart Hotel, responded to this review

We are glad you enjoyed your lunch with us and look forward to seeing you again in the near future. If you would like to book a table with us, please email: bookings@whiteharthoteluttoxeter.co.uk or use our easy online booking system. More 

staffordshire
Top Contributor
96 reviews 96 reviews
24 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I visited to day for a lite lunch whilst in Uttoxeter. We were given a warm friendly greeting by Joe who was so helpful in offering different choices which were suitable for my veggie wife ( not easy ) not on the menu this he achieved with flying colours. Our lunches and drinks were served and it... More 

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Jordan H, Marketing Manager at White Hart Hotel, responded to this review

Thank you for your review! I have shown Joe this review and he thanks you for your kind words. We look forward to seeing you in the White Hart again in the near future. More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

after being regular customers at the Robin Hood my husband and I where rather looking forward to our first visit to the newly refurbished white hart! First thoughts where wow the decor is just Devine we where greeted by an (don't mean any offence but did not catch her name) an elder lady who was very welcoming and friendly. We... More 

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Jordan H, Marketing Manager at White Hart Hotel, responded to this review

First and foremost, I apologise on behalf of the White Hart staff that you feel as though our service let you down. Please note that for our service not to be great is a rarity, as is visible from most of our other reviews. We really hope that you will join us again, and let us prove that this is... More 

Stoke-on-Trent, United Kingdom
Top Contributor
53 reviews 53 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 11, 2015

Having heard mixed reports from people about slow service we went with an open mind. This place has been done up very well indeed and looks spectacular.There is plenty of space between tables and room to hold a large number of diners and people just having a drink.Atmosphere good.very warm welcome and taken to table with drinks and menus coming... More 

Was this review helpful? Yes 2
Jordan H, Marketing Manager at White Hart Hotel, responded to this review

First and foremost, thank you for taking the time to review us. We utilise these reviews to improve our services further, so that we can provide the best food, drink, service and atmosphere to all guests. We hope you will join us again in the near future, and that you will be able to embrace the relevant changes we are... More 

Uttoxeter, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

Although the White Hart is a hotel, it is going through a massive refurbishment and only the restaurant and bar are open at the moment. Don't be put off by this.We visited at Christmastime 2014 when it had only been open for three weeks and there was no sign of building work or smell of paint, etc at the entrance.... More 

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Jordan H, Marketing Manager at White Hart Hotel, responded to this review

We thank you for your great review! As a venue that strives for perfection, we would massively appreciate if you could let us know what hindered us from receiving five stars? If you could send an email to: management@whiteharthoteluttoxeter.co.uk or call: 01889 562707. More 

Cheshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2015 via mobile

After a day at Uttoxeter races we went on to have a meal at the white hart hotel a group of 20, would like to say the staff are brilliant and food was great made my hen party very special they looked after us amazingly even with it being extremely busy in the pub area we all enjoyed it and... More 

Was this review helpful? Yes
Jordan H, Marketing Manager at White Hart Hotel, responded to this review

Thank you for your review, we are happy we could host you all... All the best for the wedding! More 

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