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Stone House Hotel

3.0 of 5 Stafford Rd., Stone ST15 0BQ, England
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Stone House Hotel
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Stone House Hotel
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266 reviews from our community

Traveler rating
    47
    98
    75
    29
    17
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48
107
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55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Staffordshire
Top Contributor
219 reviews 219 reviews
36 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently attended one of the Christmas party nights at the hotel and I have to say I was very pleasantly surprised. Well organised and held in a separate function room on the first floor with the delivery of food to each table very good, can sometimes be tricky but they managed very well. There was a bar in the... More 

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your kind and positive comments regarding our Christmas Party Nights. Our aim is to ensure that all our customers enjoy a full evening of good food, good service, and a really good party atmosphere. We look forward to welcoming you here again next year. Kind regards MikeH More 

Newbury, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We arrived late (midnight) in foul weather and the welcome was lovely. We knew the hotel was 'great value' so weren't expecting perfect - but it really is a lovely little hotel that needs some attention physically. The service was a little odd - they obviously don't have a massive staff so it was slow but the food and beverages... More 

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your very kind and positive comments as posted on TripAdvisor. Indeed we are looking forward to improvements, both physically and on the service front. Our aim is to ensure that both go hand in hand that our guests experience throughout will be enhanced. We do not promise that this will happen overnight, but look forward to a... More 

Maidenhead, United Kingdom
Top Contributor
109 reviews 109 reviews
13 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over night last week for one night. Arrived late but the staff were very helpful and attentive. Bedroom was spacious but a little in need of an update. Bed very comfortable and good quality bedding. Tea,coffee making facilities, tv and wi-fi. Breakfast was very good and plentiful and staff were once again helpful and friendly.

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

thank you for your kind and positive review on TripAdvisor. I do take note of your comments and can advise that plans are well under way for the commencement of refurbishment of bedrooms at the Hotel. This is very postive news in deed, and we hope that guests will see a vast difference in the near furture. Kind regards MikeH More 

Senior Contributor
46 reviews 46 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed one night for her birthday and had a very good stay. Our room was fine and bed was comfy. We had dinner and breakfast at the hotel and both were good. The pool and gym were adequate. The whole area was a little small and cramped but it was nice to have a swim. I... More 

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your very kind comments regarding your recent stay at the Stone House Hotel. Your comment regarding the Leisure facilities and Pool has been noted. Thank you and kind regards. Mike H More 

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 10, 2014

Arrived Sat. 8th Nov. 2014. 20:00 Did we? Not easy to tell, the sign at the main road entrance seems to need light bulb replacements, apparently I am not the first person to comment on this. How long has it been like that? Reception, very pleasant young lady processes our booking. So far so good. Dinner in the restaurant, starters... More 

Was this review helpful? Yes 2
Mike H, General Manager at Stone House Hotel, responded to this review

Thank yoiu for your comments regarding your recent stay at the Stone House Hotel. I have read your comments with interest and deep concern. Thank you for your kind comments regarding the reception, and regards your room. I have carried out a full investigation with my team regarding the Food served and the conduct of staff during this service. I... More 

Top Contributor
101 reviews 101 reviews
19 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 3, 2014

this is the second time we've stayed here whilst visiting all the local attractions - alton towers etc.. - and will definitely rebook for next visit. staff good, very clean rooms and hotel (if a little tired) - but understand they are about to have a refurb. recommend.

Was this review helpful? Yes 1
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your review of your 2nd visit with us. Yes, we are in the process of looking into improvements works within the Hotel. We sincerely hope these will greatly improve how we are percieved and encourage further visits to this lovely area and Hotel. Kind regards MikeH More 

Lincoln UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

I stayed here for 1 night with my partner and our 2 children. The welcome we received was very friendly and professional, the lady on reception made a big effort to say hello to my boys, and she gave us lots of helpful information about the hotel. We went into our family room, it was huge! It was very clean,... More 

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your very kind review of the Hotel, staff and service at the Stone House Hotel. We certainly do hope you return next year, and are able to try out our leisure facilities. Kind regards MikeH More 

Stoke-on-Trent, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 2, 2014

Went here for the afternoon for afternoon tea. Was very pretty and quiet settings. The food was great and very good value for money finished off with tea/coffee. Clean and easy to find hotel, would recommend

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your kind and positive review of our Afternoon Tea. We do offer this throughout the year along with Lunches, Bar Snacks and Dining in our Garden Restuarant. We hope that you will be able to visit us again in the near future. Kind regards MikeH More 

Lancashire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

My husband and I travelled to this hotel which was chosen at random. We arrived at the hotel to find a good parking area. The double bedroom was nice, bed very comfortable. We went to swim in the pool which we found to be small.It was warm enough, and the changing rooms were ok.The receptionist was very nice and friendly.... More 

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your review of your recent stay at the Stone House Hotel, and for your kind and positive comments. As General Manager of this Hotel please accept my sincere apologies that you felt I was less than professional. I can assure you this was in no way intentional and it is my policy within the Hotel to ensure... More 

Swansea, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 1, 2014

Even though I was unwell the 2nd day of our stay (nothing to do with the hotel) Had a very nice stay, family room was really nice and spacious. Tv could be larger and situated where all beds can see. Bathroom could do with renewing but very clean. Would definitely stay again. Staff were extremely polite and caring. WiFi wasn't... More 

Was this review helpful? Yes
Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your review of your recent stay at the Stone House Hotel. I am pleased that you found our staff pleasant, and the room clean and presentable. We appreciate some of your comments regarding aspects of your room and moving forward are looking to address these. Kind regards MikeH More 

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Additional Information about Stone House Hotel

Address: Stafford Rd., Stone ST15 0BQ, England
Location: United Kingdom > England > Staffordshire > Stone
Price Range (Based on Average Rates): $
Hotel Class:3 star — Stone House Hotel 3*
Number of rooms: 50
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Also Known As:
Stone House Hotel Staffordshire

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