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Stone House Hotel

Stafford Rd., Stone ST15 0BQ, England
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Stone House Hotel
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Stone House Hotel
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289 reviews from our community

Traveler rating
    51
    108
    79
    31
    20
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53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dudley, United Kingdom
Top Contributor
53 reviews 53 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed yesterday NEW

I attended my Sisters wedding here so I had checked it out on TA beforehand and expected the worse. OK, it wasn't that bad. But it is run down and weathered to such extent. Fortunately we had a discount on the room, which was still did not represent value for money. We had a room in the older section of... More 

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London
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Apparently the rooms had recently been refurbished. We could tell - I was very impressed. Luxurious and a nice big space. Nice deep carpets and décor. Other parts of the hotel could do with a bit of modernisation to match the lovely room. The English Breakfast was tasty but the cereal/fruit selection was a bit sparse. I had a nice... More 

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Coventry, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Arrived May 8th 2015. Receptionist very pleasant and efficient. Had lunch in the restaurant which was very good with excellent service. Delighted with our room which catered admirably with my disability. Unfortunately, breakfast the following morning was a disappointment. In spite of my telling the hotel three times that I had a coeliac problem there was no gluten free bread... More 

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Morecambe, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

very clean, tidy, beautiful rooms. Very comfortable beds, hot water at all times, lovely breakfast, you can have as much as you want, lovely warm swimming pool, wifi was good, all in all we had a very lovely stay at the stone house hotel.

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Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for taking the time to comment on your recent stay at the Stone House Hotel. Your comments are much appreciated, and we are pleased your overall visit was an enjoyable one. Thank you and kind regards. MikeH More 

Pen-Y-Sarn, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room 26 was clean and comfortable although decorated to suit someone of the Goth persuasion. The bathroom was a wet room that was really very good, clean and the shower was brilliant but the extractor was a bit lame if it worked at all. Breakfast, I thought I would be sensible and try the smoked haddock and poached eggs.took Half... More 

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Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your comments as posted on TripAdvisor of your recent stay at the Stone House Hotel. I can confirm that many of our rooms have now been refurbished in a contemporay stye, and work is now continuing in our Lounge bar area. i have forwarded your comments regarding the breakfast to our executive Head Chef to discuss with... More 

Blandford Forum, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving at the hotel, I was greeted by an extremely friendly and accommodating receptionist, who swiftly checked me in and recommended I use the leisure facilities to unwind. The hotel was pretty dated, but quite nostalgically so, and the room was functional, clean and warm. My room - no. 7 had an extractor or air ventilation unit outside the window,... More 

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Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for taking the time and trouble to comment of your recent stay at the Stone House Hotel. The Stone House Hotel offers Double, Twin and Single bedded rooms, and priced accordingly. The Single bedded rooms are all located in the former country house part of the building, along with several double, including our Four Poster and 3 direct... More 

Stafford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was visiting The Stone house to attend a digital marketing course , where WiFi is very important to the whole course. but every time i tried use the WiFi all i got was a advert for the stone house. even after a long a difficult signing in , most of the time i just got the advert. i am... More 

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Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your review regarding certain aspects of your recent visit to the Stone House Hotel. May I foremaostly apologise that you felt my staff did not porvide you with enough support at the time in question. May I secondly apologise that you had difficulty accessing our WiFi system, and that this caused you concern at your recent meeting.... More 

Travelers are raving about these Stone hotels

Norwich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

My friends who lived locally booked me in to the Stone House Hotel last weekend. I had read a few negative reviews as well as many positive so was unsure what to expect. Well I needn't have worried. The hotel has clearly been undergoing a phase of extensive refurbishment and my room was really very nice particularly the brand spanking,... More 

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Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for taking the time to write of your recent experience at The Stone House Hotel. We are pleased that the refurbishment so far has been received very positively. We do hope that moving forward the imporvements to other areas will also be as well received. Thank you for your kind and positive comments. Kind regards MikeH More 

Dunfermline, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 16, 2015

Really nice stay in this hotel. Rooms were spacious, clean and relaxing. Reception check in was OK, but more info on arrival from receptionist would be beneficial - just the basics really; leisure facilities, breakfast and dinner times etc... Bar area was relaxing. Gym and leisure facilities are small - but relaxing enough, sauna is nice, notwithstanding the strange positioning... More 

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Mike H, General Manager at Stone House Hotel, responded to this review

Thank you for your kind comments regarding your recent stay at the Hotel. I acknowledge your comments regarding the refurbishment works, and apologise that these caused disturbance to you during your stay at the Hotel. We believe that our refurbished rooms are really a great step forward for us, and we are further looking to improve other aspects to this... More 

Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed over just for one night before going into Alton towers. Staff lovely, I had booked a room for two adults and 1 child through booking.com and the details they sent to hotel was for two adults so there was no bed for my daughter, staff sorted this out straight away and put up a z bed. Hotel is a... More 

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Mike H, General Manager at Stone House Hotel, responded to this review

I am really pleased that you enjoyed not only Alton Towers, but also your time here and the facilities that are on offer here. I am further pleased that we were able to accommodate the family quickly and efficiently. Should you wish to visit the sights that Staffordshire has to offer, then we are ideally situated, with our leisure and... More 

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