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Moddershall Oaks

Certificate of Excellence
Moddershall, Stone ST15 8TG, England
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Moddershall Oaks
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Moddershall Oaks
Moddershall Oaks
Moddershall Oaks
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264 reviews from our community

Traveler rating
    174
    54
    22
    10
    4
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32
99
12
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (85)
  • Jun-Aug only
    (62)
  • Sep-Nov only
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  • Dec-Feb only
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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Fantastic experience on our spa break. Wonderful meal in the restaurant, brilliant customer care and great hot tub prosecco. We would recommend a spa break here to anyone and look forward to treatments tomorrow!

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Stone, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We got married on the 26th April 2015 and Lauren was our wedding coordinator. We decided on the venue due to being regulars at both the restaurant and spa and following meeting with Kate and then Lauren we were sold. Lauren was absolutely fantastic and put up with all my requests and continuous calls and calling in to check this... More 

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Birmingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

What a place, beautiful surroundings great facilities (especially for the ladies) however I have to say it's a gem of a place that allows you to indulge in you time. Prices reflect the establishment, it's food, drink and treatments but if it suits your budget then go for it. We have been several times now and stayed over also, it's... More 

Was this review helpful? Yes
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi :) Many thanks for taking the time to write your feedback. It’s great to hear you enjoyed the facilities. We like to think we are priced reasonably against our competitors and we review this every 6 month. We look forward to seeing you again soon when you are ready for your next relaxation fix. Kindest regards, Kimberley Hall. Sales... More 

Hereford, England, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a night here to treat my friend to dinner whilst pampering myself with a night away. The staff were so welcoming and friendly, nothing was too much trouble. The room was immaculate and spacious with the hot tub just outside. Dinner was delightful, the food choice was varied and the service and presentation was top notch. It tasted... More 

Was this review helpful? Yes 1
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi, thank you for taking the time to write your lovely feedback. It’s great to hear the reception team were on hand to help. However, it’s disappointing to hear that the breakfast in the restaurant wasn’t up to our usual standard. We do try our best to make sure we rectify all issues as soon as they occur, however I... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nothing was too much trouble for the staff and management. Food was amazing and so filling, I know why there is a gym there now. Top marks and compliments to the chef and waiting staff. If you ever need a PROPER deep tissue massage ask for Francesca, she nearly made a grown man cry but that's what I asked for... More 

Was this review helpful? Yes 4
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi, firstly I’d like to express my gratitude to you for taking the time to write you wonderful feedback. It sounds like you had an amazing time :) I will personally pass on the positive feedback to Fran, Lisa and Cheryl. We look forward to welcoming you back soon. Kindest regards, Kimberley Hall. Sales & Marketing Manager. More 

england
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Being a busy working mum, I rarely get a day away from the kids little own a night, so when I do I want to be pampered. Until now moddershall has normally hit the spot! After a previous night away with friends in January which had a few hiccups, I was left disappointed after staying on a spa break with... More 

Was this review helpful? Yes 3
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi, firstly I'd like to express my gratitude to you for taking the time to write your feedback. As a family business we depend upon honest and constructive feedback from our guests so we can improve and grow. I am incredibly disappointed and shocked to hear your feedback. Please can I ask you to contact myself direct on kimberley@moddershalloaks.com I... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

One night stay on the 28th April was great . The facilities are wonderful, especially liked the hot tub which is for staying guests only . The two course dinner and breakfast which was included in our package was lovely . The grounds are lovely too .

Was this review helpful? Yes 2
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi, many thanks for taking the time to write your positive feedback. We’re so happy that you enjoyed the hot tub and we look forward to welcoming you back soon. Kindest regards, Kimberley Hall. Sales & Marketing Manager. More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

My friend and I thoroughly enjoyed our overnight special offer stay here (and my friend is a repeat customer). Being a life long Londoner used to being bled by high prices, I have a skewed perception of value for money and a high financial pain threshold - but from my perspective, I thought the pricing of the package itself and... More 

Was this review helpful? Yes
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi. Thank you kindly for taking the time to write your wonderful feedback. As a family business we depend upon honest and constructive feedback from our guests to enable us to grow and improve for the future. We pride ourselves on offering a 5* bespoke service that we feel reflects what we offer here at Moddershall Oaks. Upon arrival it’s... More 

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

Friend & I were booked in for an overnight stay including treatment & evening meal. The first impressions are striking, with an eye for detail across all departments (reception, spa, bedrooms) regarding interior design. The reception staff were really welcoming & helpful (we needed help the following morning finding a petrol station & they went above/beyond printing out maps.) Checked... More 

Was this review helpful? Yes 1
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi and thank you for taking the time to write your feedback. It’s wonderful to hear your positive comments about the reception team and our therapists, I will be sure to pass on your feedback to the Spa Manager. However, it’s disappointing to hear your comments about the restaurant. I shall personally speak to our Restaurant Manager; Steve Locklin. He... More 

Newcastle-under-Lyme, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

My daughter and I had a lovely day. It was our second visit and we will be visiting again. It is so peaceful with lovely comfortable furnishings that you instantly feel a home with. Lunch was absolutely delicious with a great menu to choose from and the staff were very attentive and helpful.

Was this review helpful? Yes 1
Modd-Manager, Manager at Moddershall Oaks, responded to this review

Hi, thank you kindly for your wonderful and positive feedback. It’s great to hear you had a wonderful day and we look forward to welcoming you and your daughter back in the future, Kindest regards, Kimberley Hall. Sales & Marketing Manager. More 

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