We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Newton Solney hotels

Mercure Burton Upon Trent Newton Park

4.0 of 5 Hotel   |   ., Newton Solney DE15 0SS, England
Hotel amenities
Save Saved
You added Mercure Burton Upon Trent Newton Park to your Saves list
Mercure Burton Upon Trent Newton Park
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
62%
Ranked #1 of 2 hotels in Newton Solney
A recent review
4 of 5 stars reviewed 2 weeks ago
DaveF1704 Crawley, United Kingdom
  • Overview
  • Reviews (189)
  • Photos (69)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (34)
  • Location
  • More
Write a Review

189 people have reviewed this hotel

Traveler rating
    62
    56
    48
    13
    10
See reviews for
42
50
4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Burton upon Trent, null, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

After reading the bad reviews of this place,I'm expecting the manager to try and blame the customer. First off my room was only prepared for a single person, which isnt good as it was my wedding night. he staff were rude and very unhelpfull as I had to find my own room and take my own luggage upstairs. When we... More

Was this review helpful? Yes 1
Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here on 3 or 4 occasions and always find the stay is relaxing and the staff are friendly. It is good value for maney and we will be returning. This hotel is located at the edge of a village with little passing traffic, but is convenient for Burton Derby. It is only a few miles from many... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am pleased you enjoyed your stay with us again. I will ensure the team hear of your comments as they take great encouragement from such reviews. I hope it won't be long before we have the opportunity to welcome you back to the Hotel. Kind Regards Moira Banks General... More

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I only stayed one night at this hotel but I found all the staff extremely helpful and efficient. Yes the receptionist does have to cover the bar during the day but at night their was a full time member of staff behind the bar. Bar food was exceedingly good (I had the burger and chips) and the breakfast was exactly... More

Was this review helpful? Yes 2
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am pleased you found the staff friendly & helpftul and enjoyed your food. I am sorry the floors creaked a hazard of an 18th century grade two listed building which we endeavour to correct where possible. Thank you again for your feedback. Yours sincerely Moira Banks General Manager More

Norwich, United Kingdom
Top Contributor
60 reviews 60 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel needs a make-over and is looking rather tired. We obtained a room at a reasonable price by booking early. We had a problem with rooms booked for our family, we think this was caused as the rooms were booked through their central agency, who seems to have little idea of the hotel layout. Reception were not empowered to... More

Was this review helpful? Yes 1
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am sorry you had issues due to important imformation not being communicated to the hotel. Yours sincerely Moira Banks General Manager More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with work for week. Hotel is OK but could be so so much better with a little attention to detail. Air con in rooms = there isn't any Breakfast = overpriced and a poor buffet selection (you get better at a Premier Inn for less than half the price) Dining = service is sooooo slow. Seems chef an... More

Was this review helpful? Yes 1
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am sorry you were disappointed with the service and food. I have asked my Food & Beverage Manager to investigate your comments. With regards air conditioning, the Hotel is an 18th century grade two listed manor house which means we are unable to fit air conditioning. Thanjk you again... More

Dublin
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel just outside of Burton centre ideally suited to business travellers lots of parking and comfortable rooms. We had bar food and i could recommend the Burger options. Pleasant staff and no complaints to be made

Was this review helpful? Yes
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am pleased you enjoy your stay and the burgers. I hope it won't be long before we get the opportunity to welcome you back to the hotel in the near future. Kind Regards Moira Banks General Manager More

Derby, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our son and his partner had their wedding here on Friday 1st August. The wedding the reception and evening celebration were all excellent. The toast master Tom and his side kick Nigel were first class and most of their colleagues were very helpful and friendly..the food was very good. HOWEVER and it's a ridiculous one. On our arrival the receptionist... More

Was this review helpful? Yes 2
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am pleased to hear you enjoyed your son's wedding. I am sorry if our Receptionist was abrupt with you and your party. With regards the toast during breakfast the toaster broke down which the team were unable to fix at the time and had no alternative. I can only... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel and gardens lovely to see a building of this period as far as the food faultless as for the staff very professional a credit to your g.m. Will look to vist again very soon thank all your team .i did take the time to read other reviews but and found some negative response but all I can say... More

Was this review helpful? Yes
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. The team will be pleased to hear your comments as they take great encouragement from hearing such reviews. I hope it won't be long before we have the opportunity to welcome you back in the near future. Kind Regards Moira Banks General Manager More

Burton upon Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 26, 2014

My family & I checked in several hours ago. Whilst our room is clean & tidy, it is also very basic. There is no mini fridge in the room, which means all medicines have to be left in the fridge at reception. The rooms are VERY hot with little ventilation. There is a mini fan in the room & the... More

Was this review helpful? Yes 1
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for posting this review. I am sorry you were disappointed on arrival. As the hotel is an 18th century grade 2 listed building we are unable to have air conditioning and provide fans like most people have at home to help. I believe when you checked out you thanked the team for your stay so I am pleased... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 12, 2014 via mobile

Me and boyfriend decided it would be nice to go away for our 5 year anniversary, this looked a beautiful hotel set in a lovely location, I was most impressed when we pulled up, check in was quick and easy, we walked up several flights of stairs to a room in the very top corner of the hotel only to... More

Was this review helpful? Yes 3
hotelmanagerBurton, General Manager at Mercure Burton Upon Trent Newton Park, responded to this review

Thank you for taking the time to post this review. I am sorry you were checked into a room which was not serviced from a previous guest. This was due to an error on our computer system which meant that our housekeeping team had the incorrect information so missed the room. I have passed your comments on regarding the food... More

Owners: What's your side of the story?
If you own or manage Mercure Burton Upon Trent Newton Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Burton Upon Trent Newton Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Burton Upon Trent Newton Park

Address: ., Newton Solney DE15 0SS, England
Location: United Kingdom > England > Staffordshire > Newton Solney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Burton Upon Trent Newton Park 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, ACCOR, Travelocity, Tingo, Priceline, Agoda, BookingOdigeoWL, Venere and Expedia so you can book your Mercure Burton Upon Trent Newton Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mecure Burton Upon Trent Newton Park Hotel Newton Solney
Ramada Burton Upon Trent
Burton Upon Trent Ramada
Ramada Hotel Newton Park
Mercure Burton Upon Trent Newton Park Newton Solney

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Room/suite (7)
Viewed
View from room (5)
Viewed
Hotel & grounds (8)
Viewed
Dining (5)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (8)
Viewed
Dining (5)
Viewed
Hotel & grounds (4)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Newton Solney with
any amenities

Amenities

Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Newton Park Hotel is an elegant 4 star Country House Hotel set on 8 acres of beautiful landscaped gardens on the edge of Burton - Upon - Trent and close to the main cities of Derby & Nottingham. The hotel is the perfect location for business or pleasure and offers a tranquil and serene setting in the conservation village of Newton Solney. The hotel is staffed 24 hours by a team of professionals whose mission is to provide outstanding levels of hospitality to our customers. Rest assured for whatever reason you choose to visit,we guarantee a warm and friendly welcome for all of our guests. ... more   less 
Number of rooms
50

Questions & Answers

Questions? Get answers from Mercure Burton Upon Trent Newton Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer