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The White Hart

Certificate of Excellence
1-3 Stockwell Street, Leek ST13 6DH , England
The White Hart
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67 reviews from our community

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Traveler rating
    33
    23
    7
    3
    1
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18
36
1
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorkshire
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed for one night at The White Hart using a gift voucher bought from Unique Places to Stay. Other than being located above a tea rooms I'm not sure why The White Hart is considered a unique place. However it is handy for touring the nearby Peak District. It is located in the centre of Leek, opposite the Market... More 

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Lesley P, Public Relations Manager at The White Hart, responded to this review

I'm sorry to read of your disappointment with your recent stay. As you refer to within your review, we have had many guests who have enjoyed their stay with us and I am therefore sorry that we fell somewhat short on this occasion. We are currently undergoing a programme of refurbishment within the bedrooms, but as I hope you can... More 

2 reviews
5 of 5 stars Reviewed June 27, 2015

Stayed with my mum when visiting The Retreat. Couldn't have been better. Welcomed by smiling staff, who were so accommodating and friendly. Room was immaculate and had everything we needed. Shower was just perfect! Breakfast was delicious and again staff were more than happy to a accommodate our requirements. Would most definitely recommend and would love to visit again

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your review, and we're all really pleased to read that you had an enjoyable stay with us. We do hope to see you again soon, when you are next in Leek (or enjoying a pamper at the Retreat!). with regards More 

Stoke on Trent
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 14, 2015

We stayed at The White Hart over the weekend as our daughter got married in Leek. We had 4 rooms on the Friday and all the rooms on the Saturday. Everything is spotlessly clean and nothing is too much trouble for them. The breakfasts are fabulous and the scones to die for!!!They catered for the afternoon tea at the wedding... More 

Was this review helpful? Yes 1
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your review and for choosing to stay with us and let us be part of such a special occasion! We're delighted that you all had a wonderful time. It was lovely to be part of the wedding celebrations, we do hope to see you soon. With regards More 

Kidsgrove, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

Stayed last night and was impressed with the neutral decor and facilities provided. Good hair dryer and full sized kettle. Room spotless and I am OCD. Slept really well on the comfortable double bed. After a night out in Leek the hearty breakfast was well appreciated. Reasonably priced. Staff very welcoming and nothing was too much trouble. Will definitely be... More 

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your review, and we're pleased to read that you enjoyed your recent stay with us. We do hope to welcome you again when you're planning another night out in Leek! With regards More 

Wrexham, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 4, 2015

Very simple establishment with a number of rooms above the tea rooms. Very clean, neutral décor and nothing to pick them up on and the breakfast was delicious. We stayed overnight here as we were attending a wedding at the Ashes (5 mins drive away). Parking is around the corner in a public car park but it isn't too expensive.... More 

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your review. We're pleased that you enjoyed your stay with us, and, most importantly that you would stay again! We do hope to welcome you again soon. With regards More 

Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed June 1, 2015

Stayed here for 1 night due to friends getting married in nearby Rushton Spencer. As other reviews have said, this is more of a 3* accommodation. The rooms could do with a freshen up as they look a little tired. That's not to take anything away from the cleanliness and service as these were both very good. Breakfast was cooked... More 

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your comments on Trip Advisor and I'm pleased to read that in the main you enjoyed your stay with us including the freshly cooked breakfast. Just to let you know, we currently have an ongoing refurbishment programme and are in the process (when we can given the small number of rooms we have) to close off rooms... More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 17, 2015

We stopped for one night. A pleasant place. The room was clean, the staff were pleasant and welcoming. Listed as 4* accommodation but I would say more 3" if I'm honest. A few things could do with improving. The stairs to the rooms a little tired and in need of freshening up. A nice place to stay nevertheless.

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your review. We are pleased to read, that on the whole, you enjoyed your stay. We are currently in the process of refreshing and refurbishing the rooms. As you can appreciate, as an independent establishment, this is somewhat of an ongoing task. We do hope that we can welcome you again the next time you are in... More 

Bury, United Kingdom
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 14, 2015

We stayed here overnight on our way down south. This is advertised as a four star B and B but in our opinion it was not four star. There was no bottled water in the room and no biscuits. This is no problem but in a four star you would expect this. Having said the above the room was clean... More 

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you for your review on Trip Advisor, we're sorry to read that you were a little disappointed following your recent stay. We are located by a road and to try and to make the rooms as quiet as possible, we have installed secondary glazing (within the restrictions of a Grade II property). We have found, in the main, that... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 11, 2015

This is a bed and breakfast, we stayed 2 nights, and wished we could have stayed longer. The rooms were spacious and extremely clean, no noise at night, and to top it off a great breakfast in the morning. Top marks to a great business, see you again next time we visit the UK

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you so much for your review. We are delighted to read that you enjoyed your stay with us at the White Hart. We do hope to welcome you again when you are next in the area. Kind regards More 

Ashby de la Zouch, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2015

My fiance and family stayed here the night before and of our wedding and the White Hart and staff couldn't have done more to make our stay easy and special. Julie and her team looked after wedding decorations and otganised our transfers. Everyone loved the accommodation and the breakfasts! Would recommend if visiting Leek and certainly if you're getting married... More 

Was this review helpful? Yes
Lesley P, Public Relations Manager at The White Hart, responded to this review

Thank you so much for taking the time to review us here on Trip Advisor and we're delighted to read that you and your guests enjoyed your stay with us. Thank you for the feedback regarding the car parking, and we've noted that it's something that we need to improve and will now advise future guests of all options. We... More 

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