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Hoar Cross Hall Spa Hotel

Maker Lane, Hoar Cross DE13 8QS, England (Formerly Hoar Cross Hall Health Spa Resort)
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Hoar Cross Hall Spa Hotel
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1,300 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (1300)
  • Mar-May only
    (357)
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    (312)
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    (306)
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Brighton, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My partner and I recently booked a spa break at Hoar Cross Hall and we were excited at the prospect of having a relaxing time. When we arrived however, we were greeted by a less than friendly representative, who probably felt that we were one of many being checked in on a production line into the spa. You do however... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Overall had a nice stay at hoar cross hall, but for the money you are paying I feel that nice isn't quite good enough. Spa area feels slightly enclosed and cramped, probably because it's all underground, not enough natural light for me! Hotel room was a little on the small side and bathroom was very standard. Restaurant staff were very... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First impressions are a lovely sweeping driveway leading to a beautiful stately home with fabulous gardens. We checked in and were told our room was on the first floor and directed to the lift, no porter to take our bags and no welcome drink , the room was nice but the bathroom was a bit grubby and not a great... More 

Was this review helpful? Yes 1
Worcester, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Having being a regular visitor to Hoar Cross Hall Spa hotel, I know what's expected. In 2013 myself and my partner arrived for a one night midweek trip. I arrived early and upon entering the room I found old, stained carpets, paintwork that didn't match on the walls and just a poor standard of up keeping. At £189 per person... More 

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Stone, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

As a treat we booked an overnight stay to celebrate our 25th wedding. Its a beautiful place, although a little difficult to find your way around at times! The spa facilities are very good but too busy for relaxing. Only one jacuzzi was running at a time, which seemed daft fir the amount of people using the facilities. The relaxation... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This was my 4th visit to Hoar Cross and the last two times I have been hugely disappointing. I gave it the benefit of the doubt this time because we were offered an upgrade on our room due to problems before . We were hoping that things would have improved with all the new changes since our visit in December... More 

Was this review helpful? Yes 4
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Victoria H, Thank you for your detailed review of your most recent stay. I am so terribly sorry we don't seem to be able to get it right for you. Please do contact Sue in our guest relations team to discuss your discontent - we won't give up trying to get it right and learn from all our guests'... More 

Manchester
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We held our 2nd conference here in June 2015, and it was a rewarding experience once again. There were a few hiccups, but nothing that the excellent staff couldn't sort out for us. The new conference suite was fantastic, and we are wished that we could have had some more spare time to enjoy the facilities of the spa. I... More 

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Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Holidaytrout, Thank you so much for your kind words and indeed putting us up towards the 5 star levels, a real compliment for the hard work of the team. We are working on having robes and slippers in all rooms of guests on a spa break and robes and slippers are available upon request in all other rooms. I... More 

Stafford, United Kingdom
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 1 week ago

Myself and a friend have been to this hotel and spa numerous times and usually have been very happy after our over-night stay! This time, however, we were very disappointed ! The evening meal really wasn't up to standard, the staff who are usually helpful, seemed too young to know what to do to help and tired , ! Our... More 

Was this review helpful? Yes 3
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Polly G, Thank you for your constructive feedback following your recent stay. I was sorry to hear that you did not enjoy your dinner in particular as feedback has been overwhelmingly glorious. We have printed maps to help guests finding their way and our team is available at all times to give a personal show around to all guests,... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't say enough good things about this place three nights stay with luxury spa, superb food in the ballroom restaurant and stunning grounds. No negatives and will definitely be returning. The staff are all friendly and professional nothing has been too much trouble

Was this review helpful? Yes
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Jasonallan, We can't wait to see you return to Hoar Cross - thank you for your kind feedback. With Warm Wishes. Sacha More 

Norwich, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I went to a wedding at this hotel. I was impressed with the quality of the service and attention to detail. Nothing was to much trouble. The rooms were comfortable, clean, well equipped with gorgeous bedding. The staff were exceptionally helpful. I would certainly recommend it to anyone.

Was this review helpful? Yes
Hoar Cross Hall S, General Manager at Hoar Cross Hall Spa Hotel, responded to this review

Dear Kate5291, Thanks for your great feedback, we hope you will visit us on a spa visit soon. Check out our website or join our mailing list for the latest offers and best prices. Sacha More 

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