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All 1 Hoar Cross hotels

Hoar Cross Hall Spa Hotel

Maker Lane, Hoar Cross DE13 8QS, England (Formerly Hoar Cross Hall Health Spa Resort)
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Hoar Cross Hall Spa Hotel
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Ranked #1 of 1 Hotels in Hoar Cross
A recent review
5 of 5 stars reviewed yesterday
EPD Derby, United Kingdom
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1,071 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, United Kingdom
Top Contributor
142 reviews 142 reviews
123 hotel reviews
373 helpful votes 373 helpful votes
5 of 5 stars Reviewed yesterday NEW

I came for 2 days as part of a conference and not for the spa which we didn't have time to use. The grounds are beautiful and the approach very impressive (quite tough to find!) Reception staff very pleasant, friendly and helpful. Room/meeting facilities were excellent, toilets are nice and well fitted and equipped. My room was perfectly adequate with... More 

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Derby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our third year staying for one night . As on the previous occasions we all had a fantastic time relaxing at this suburb spa .The two rooms we had were beautiful one having an outside hot tub .Very comfortable beds .The meals were all great with plenty of choice . So many different things to do to help... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

-The Inconvenience of closed corridors making certain areas hard to access -several spa facilities out of use -food was average at the very most -breakfast was not filled up regularly -a la carte meal was ok but not top nosh -cocktails were awful n tasted nothing like they should -massage was just a back rub with no techniques used.....disapointing

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Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear Solihull04 We are sorry that you did not enjoy your stay with us at Hoar Cross Hall Spa Hotel. We have signs throughout the building advising that particular corridors are closed and apologise for the inconvenience. We do hope that you brought your issues to our attention during your visit so that we could try and rectify them. Regards... More 

Moraira, Spain
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our third visit in 8 years and we booked via secret escapes for a one night break for our wedding anniversary. It included dinner and lunch the following day and both were great, I actually forced down 3 desserts at lunch as I couldnt decide between tge chocolate sponge and chocolate custard, the profiteroles and the lemon meringue... More 

Was this review helpful? Yes 1
Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear Tinkerbelinda, thank you for taking the time to leave feedback regarding your visit. We are delighted to read that yu enjoyed your stay - our chefs will be pleased to hear that you sampled all of the desserts - we'd love to know which one was your favourite in the end! We'll make sure that your praise is passed... More 

westmidalnds
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for the weekend as a birthday treat, it was my hubby's first time of attending and booking a spar... So an experience for us both! Hoar cross hall is beautiful, and yes the place is old but what do you expect from such an old historical building, at some point it has to undergo some kind of refurbishment... More 

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Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear rachk29 Thank you for taking the time to leave comments on our Trip Advisor page. We are delighted to read that you both enjoyed your stay with us and that the ongoing refurbishments did not interupt your visit. We are so pleased you took advantage of your break from the kids and truly relaxed and treated yourselves. We can’t... More 

Tamworth
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just sitting in our room (333) after a day in the spa. The room is big, and very clean, but it's the little touches that make the difference. Neither the writing desk or the dressing table had a chair to sit at, light bulbs were out in the chandeliers, no wine glasses in the room and a TV stand that... More 

Was this review helpful? Yes 1
Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear andyhofer We are sorry to read that your room was not as it should have been and we apologise for getting this wrong. We hope that you made us aware at the time so that we could have put things right rather than you leaving us unhappy. We do hope that you decide to stay with us again. Kind... More 

Walsall, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I first visited the day spa in the summer and had a fab time, so when I spotted the hotel on Secret Escapes I decided to book an overnight stay with my husband. I can honestly say we had such a relaxing break. On arrival we were greeted by a really friendly and efficient receptionist. We then spent the afternoon... More 

Was this review helpful? Yes 1
Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear redpetalsmile Thank you for taking the time to leave feedback regarding your visit, it is lovely to read that we got things right. Your comments have already been shared with our team who I know will join me in wishing you a Merry Christmas & Happy New Year. We can’t wait to welcome you back in 2015. Kind Regards... More 

Plymouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have heard so much about this place from my partner and his mum has been going to Hoar Cross for over 30 years, so my expectations have been set high from the outset. Reading some of the negative reviews, I did call up to clarify what renovations were being carried out to the building as I had concerns that... More 

Was this review helpful? Yes 3
Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear Kimberlina1 It is lovely to read that you both enjoyed your stay with us at Hoar Cross Hall Spa Hotel and we thank you for your feedback and kind comments. We are delighted that you took full opportunity to use all of our facilities – we hope you like the changes we have made so far and hope that... More 

Frodsham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A word of advice before you book - check if the building work is complete. We were literally surrounded by building / maintenance men wherever we went. I won't go into every example as it would be too long winded but just to give you an idea lying by the pool reading and a step ladder is put literally 6... More 

Was this review helpful? Yes 1
Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

We are sorry to read your visit was not a relaxing one, please be assured that this was not our intention. We do have signage around the building where refurbishment is taking place, however on rare occasions workmen are in other areas due to unplanned maintenance and we are sorry that this may have disturbed your visit. We do hope,... More 

Travelers are raving about these Hoar Cross hotels

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed here with friends for a spa break some off things wasn't working . The worst thing was dinner the service was really bad . A girl with ginger hair taken us to the table I had order a bottle off sparking wine for my friends for a suprise . Girl with ginger hair didn't open are sparking wine... More 

Was this review helpful? Yes
Hoar Cross Hall S, Customer Services at Hoar Cross Hall Spa Hotel, responded to this review

Dear Louisesmith1976, we are sorry that we got things a little wrong when you visited Hoar Cross Hall Spa Hotel, please be assured that this is not our usual standard of service. We do hope that you spoke with a Duty Manager at the time of your visit so we could try and rectify things rather than you leaving disappointed.... More 

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Additional Information about Hoar Cross Hall Spa Hotel

Address: Maker Lane, Hoar Cross DE13 8QS, England (Formerly Hoar Cross Hall Health Spa Resort)
Location: United Kingdom > England > Staffordshire > Hoar Cross
Price Range (Based on Average Rates): $$$
Number of rooms: 96
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Also Known As:
Hoar Cross Hall Health Hotel Hoar Cross
Hoar Cross Hall Health Resort
Cross Hall Hoar
Hoar Cross Hall Spa Hotel Staffordshire

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