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All 11 Burton upon Trent hotels

The Grail Court Hotel

Station Street, Burton upon Trent DE14 1BN, England
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A recent review
5 of 5 stars Reviewed February 28, 2014
Steve W Woodlesford, United Kingdom
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29 people have reviewed this hotel

Traveler rating
    10
    11
    2
    2
    4
See reviews for
2
8
4
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Woodlesford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2014

Clean, comfortable, quiet and Brian the General Manager can't do enough for you, he really is a true professional! I will be staying here again. The English breakfast really sets you up for the day. Thanks Brian.

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1 review
1 of 5 stars Reviewed February 14, 2014 via mobile

Staying for night for Christmas Party. Staff were helpful, that is where it ended. Checked in, went to room to get ready for the night. Ok, bathroom light did not work, heating in room barely worked, no hot water and virtually no water pressure from shower. Complained three times and staff came to work to try and fix, but each... More

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Basingstoke, United Kingdom
Top Contributor
68 reviews 68 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2014

This was an interesting visit, the hotel is ideally situated in the town. When we arrived it was going through a period of needed refurbishment as some of the carpets and cupboards do need that. However the room was huge as was the shower and bathroom. The staff are very friendly and knowledgeable about what to do and where to... More

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Edinburgh, United Kingdom
Top Contributor
80 reviews 80 reviews
34 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 27, 2013

Stayed at the Grail after recommendation from family member. Bedroom spacious and quiet, bathroom huge and stunning, like a 5 star hotel's bathroom. Yes, as per other reviews, the short corridor to the bedrooms does need redecorating but who really cares when the bedroom is comfy, the bathroom superb and the public areas nice - and at the end of... More

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Coventry, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2013

We stayed at this hotel when attending a wedding at the national brewery centre. The hotel is a stones through away and has a car park, so great if you want to have a drink and walk back from the brewery. The medieval theme is really unusual and consistent in the hotel. the room was basic, but clean and had... More

Was this review helpful? Yes 1
Bolton, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2013

Booked last minute as an overnight stay. If we had stayed at a swanky hotel chain, we would have missed out on the superb service, as the staff certainly go the extra mile. Its always a good sign when local people eat and drink in an hotel. Some comments on here about tired decor. If you want new, sparkly clean... More

Was this review helpful? Yes 1
manchester
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2013 via mobile

My wife booked this hotel as a birthday suprise as it was 10 minuite walk to the local brewery which we visited on a short stay. This hotel is very freindly and would go out of there way to help you. Brian who looked after us is a top guy and helped us 100%. He gave us loads of places... More

Was this review helpful? Yes 1
England
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2013

For my Mums Birthday Treat this year we had arranged for me to take her to The Grail Court Hotel for a Birthday Meal. It was just the two of us. None of us had ever been before and I knew that my Mum had always wanted to go there, hense why I picked this location to wine and dine... More

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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

My stay here was by far the best experience i have had in Burton on Trent. We had room 11 and the carpet was fine, we also used room 14 and that was a fantastic room. Food, Excellent. Price, good value. Staff, some of the best, will do everything they can to accommodate, even let us come down for breakfast... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2012

Just had a weekend at this hotel whilst visiting my daughter and was very happy with my choice. Brian and the staff were very helpful and polite and the room was comfy and clean. The bar closes early but they are quite happy to stay open for you if you are in there.No complaints.

Was this review helpful? Yes 2

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Additional Information about The Grail Court Hotel

Also Known As:
Grail Court Hotel
Address: Station Street, Burton upon Trent DE14 1BN, England
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Hotel Style:
Ranked #9 of 11 hotels in Burton upon Trent
Price Range (Based on Average Rates): $
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