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All 11 Burton upon Trent hotels

The Grail Court Hotel

Station Street, Burton upon Trent DE14 1BN, England
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Ranked #10 of 11 hotels in Burton upon Trent
A recent review
3 of 5 stars reviewed 4 days ago
Errol2014 London, United Kingdom
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33 people have reviewed this hotel

Traveler rating
    11
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    4
    2
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Any
English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 days ago NEW

It was central and not pricey. Clearly in need of updating but on a budget and centrally located one pays your money. The staff were friendly and helpful and it seemed to have guest who return. The breakfast was fine.

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Tamworth, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

Had a fantastic stay with 9 of my brothers/family here. We had a really fun time! The staff really looked after us, especially the manager Brian. The food was fantastic and really well priced. I would 100% return again and would be more than happy to recommend it to friends and family. Thanks! :D

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Manchester, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 20, 2014

I was only staying in Burton for one night and I opted to stay here for two reasons, price and location. It was £45 for the room, a twin. I also had the option for someone to share the room with me for no additional cost. I wasn't expecting a lot looking at the reviews, and I am trying to... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 14, 2014 via mobile

The room was basic to say the least. The carpets were so dirty I didn't dare take my socks off. There were two cups on the side with tea and sugar but no kettle to make it with. The TV was the size of a laptop screen with no remote control therefore had to keep getting up all the time... More

Was this review helpful? Yes 1
Woodlesford, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 28, 2014

Clean, comfortable, quiet and Brian the General Manager can't do enough for you, he really is a true professional! I will be staying here again. The English breakfast really sets you up for the day. Thanks Brian.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2014 via mobile

Staying for night for Christmas Party. Staff were helpful, that is where it ended. Checked in, went to room to get ready for the night. Ok, bathroom light did not work, heating in room barely worked, no hot water and virtually no water pressure from shower. Complained three times and staff came to work to try and fix, but each... More

Was this review helpful? Yes 1
Basingstoke, United Kingdom
Top Contributor
111 reviews 111 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 14, 2014

This was an interesting visit, the hotel is ideally situated in the town. When we arrived it was going through a period of needed refurbishment as some of the carpets and cupboards do need that. However the room was huge as was the shower and bathroom. The staff are very friendly and knowledgeable about what to do and where to... More

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Edinburgh, United Kingdom
Top Contributor
85 reviews 85 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 27, 2013

Stayed at the Grail after recommendation from family member. Bedroom spacious and quiet, bathroom huge and stunning, like a 5 star hotel's bathroom. Yes, as per other reviews, the short corridor to the bedrooms does need redecorating but who really cares when the bedroom is comfy, the bathroom superb and the public areas nice - and at the end of... More

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Coventry, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2013

We stayed at this hotel when attending a wedding at the national brewery centre. The hotel is a stones through away and has a car park, so great if you want to have a drink and walk back from the brewery. The medieval theme is really unusual and consistent in the hotel. the room was basic, but clean and had... More

Was this review helpful? Yes 1
Bolton, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2013

Booked last minute as an overnight stay. If we had stayed at a swanky hotel chain, we would have missed out on the superb service, as the staff certainly go the extra mile. Its always a good sign when local people eat and drink in an hotel. Some comments on here about tired decor. If you want new, sparkly clean... More

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Additional Information about The Grail Court Hotel

Address: Station Street, Burton upon Trent DE14 1BN, England
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range (Based on Average Rates): $
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Also Known As:
Grail Court Hotel

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