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Premier Inn Burton On Trent East Hotel

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82 Ashby Road East, Burton upon Trent DE15 0PU, England
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1 room 1 adult
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Premier Inn Burton On Trent East Hotel
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175 Reviews from our TripAdvisor Community

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Level Contributor
202 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Premier Inns seem to have set the standard for budget accommodation and this one was no different. Six of us stayed for just one night in two rooms. The rooms were large, comfortable, clean, and had everything you'd expect. Room temperature was difficult to get right without opening windows, which let in noise from the road. There's a few parking... More 

Helpful?
Thank soul_man_dave
Reading, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 30, 2015

First of, the reception staff were very friendly, accommodating and couldn't do enough to make our stay as enjoyable as possible. The room was also a good size and the bed was very comfortable. However... When we first arrived in our room this smelt of sewage, we then tried to connect to the free wifi which only connected when standing... More 

Helpful?
1 Thank M_Brad123
WhitbreadHotels, Online Customer Service at Premier Inn Burton On Trent East Hotel, responded to this review

Hi M_Brad123 Thank you for taking the time to review your stay with us. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your experience was far below our usual high standards. Please be assured that... More 

Yorks
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 29, 2015

We only paid £35 for a double on Christmas Day night, which is excellent. And they allowed us to book in early, which was ideal for us as we had a meal awaiting at relatives nearby. Unfortunately the room wasn't ideal. Far too hot, despite radiators being turned off . The quilt was a high tog rating, not ideal for... More 

Helpful?
Thank HTFCYorks
London, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed December 17, 2015 via mobile

Not much Premier about this hotel. Gave it poor only because the staff we friendly and the breakfast good. Felt dirty, tired and well unkempt. The website did say it is on a main road and can be noisy, they were correct here. Give this a miss and go to the new one in town.

Helpful?
Thank PJSJOJ
WhitbreadHotels, Online Customer Services at Premier Inn Burton On Trent East Hotel, responded to this review

Hi PJSJOJ Thanks for taking the time to review your stay. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Kind Regards Darren... More 

Scarborough, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 16, 2015

We were attending a family funeral and this Premier Inn is extremely handy for Bretby Crematorium. It has all the hallmarks you associate with the brand such as a warm welcome and cheerful courteous staff. The evening meal was fine and excellent value as part of the " Meal Deal " although the waitress did sound as though she was... More 

Helpful?
Thank Geoff W
Beverley, United Kingdom
1 review
5 of 5 stars Reviewed November 23, 2015

Came to Burton to attend family wedding nearby. We have always had good service from Premier; simple, basic accommodation but reliably good quality furniture and food. Ease of parking beside the hotel was extremely good and ideal for our purposes. Staff were without exception pleasant and cheerful at all times of day/night. With Premier it is always reassuring that a... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Peadar58
Kingston-upon-Hull, United Kingdom
1 review
4 of 5 stars Reviewed November 3, 2015

Facilities as expected of a Premier Inn but all staff even more than usually helpful and friendly. All could not have been more helpful.Only criticism was that on the first morning of our two night stay breakfast service was a little slow.

Review collected in partnership with premierinn.com

Helpful?
Thank peters432015
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 27, 2015

I was welcomed by a lovely polite receptionist. Got to my room to find a small room with very basic furniture. I am aware that I have not just booked into the ritz but I have still paid over £80 a night for a bog standard room. No mirrow over the dressing table, no hair dryer. I have stayed in... More 

Helpful?
Thank Joshiey
Hull
2 reviews
5 of 5 stars Reviewed October 6, 2015

You are always garented a good nights rest with excellent facilities, and this stay didn't disappoint. Excellent room, friendly staff and very good food. When we are in this part of the country, we will defenetly use this Premier Inn again.

Review collected in partnership with premierinn.com

Helpful?
Thank 252MarkL252
West Sussex, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 28, 2015

Close to a main road and you need to ask for rooms at the back. Front rooms are probably noisy. Staff are all unfailingly cheerful and helpful. Rooms OK, bed comfortable, bathroom clean and things work (apart from one light). Restaurant next door is fine with reasonable if ordinary food well presented, good service and not crowded (when we were... More 

Review collected in partnership with premierinn.com

Helpful?
Thank David H
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