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Holiday Inn Express Burton-upon-Trent

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2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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Holiday Inn Express Burton-upon-Trent
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Holiday Inn Express Burton-upon-Trent
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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dorset united kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 16, 2015

My family and I stayed for 1 night. Rooms clean and basic of a holiday inn express. Staff friendly and helpful. However as usual the breakfast let it down, a fried egg and a bit of bacon for a room at 100 pound a night wouldn't go a miss

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Leek, United Kingdom
Level Contributor
207 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed June 9, 2015

My first visit today was very favourable.Ideaaly located for business meeting the service is excellent the meeting rooms good and all at at realistic price.REcommend for meetings.I have booked a follow up meeting.

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Gary S Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm pleased to see you've had an enjoyable stay here with us and that you've made use of our meeting rooms. We look forward to welcoming you back again in the near future. Kind regards David Parrett General... More 

Dorset
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 25, 2015

This hotel has yet to be updated to the new H.I.E. standard, but nevertheless is clean, tidy and comfortable. Good pub within easy walking distance. Close to main roads and motorways. Convenient for East Midlands airport and Donnington Park. Allow for the suprising £3.00 a night car park charge when comparing - don't undestand why they need it.

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear TexasJeffDorset Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. We currently in the process of updating all our guest bedrooms with new decoration, new carpets and bedding. We are installing new USB sockets into the rooms and also in August we will be having new, larger TV's for... More 

Newport, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2015

Stayed whilst working in Burton. Good sized, well maintained room. Nice bathroom with a good shower. Disappointed to have to pay for parking though. Breakfast is included and there is a restaurant and late bar.

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Paul C Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm very pleased to see you had an enjoyable stay here with us. We began charging for the use of the car park back in July 2014, this has enabled us to install CCTV and a parking barrier,... More 

Cambridge, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 8, 2015

We arrived after a long journey with two tired elderly relatives. Sarah Tivey on reception was absolutely wonderful and managed to find connecting rooms with facilities for their disability which they are thrilled with. Such friendly and amenable customer service is a rare thing and I am very impressed. Well done Holiday Inn !

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear ann h Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. It's lovely to read your wonderful comments regarding one of our Guest Service Managers, I'll be sure to pass on your very kind words. We hope to be able to welcome you back again soon. Kind regards David... More 

Mevagissey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 4, 2015

The hotel was clean and tidy, friendly staff, rooms are good, let down by breakfast which is included in price, but poor all you get at this holiday inn is sausages, scrambled egg and beans, I have been in others where you get a bigger choice

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IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Mark S, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know the room type received is well to your liking. However, it is regrettable if the breakfast... More 

United Kingdom
Level Contributor
192 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed May 1, 2015

Stayed here for one night only. Room very fresh and clean, and staff at check in and out, very friendly and helpful. As you are in an industrial estate and not in a town centre, why charge for car parking? Room prices are high for an express anyway!!

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear jeffswork Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. With regards to our car parking fee, we introduced a secure car park with car parking exit barriers in July 2014. We have installed new CCTV cameras around the outside of the building enabling guests to feel confident that... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

Peaceful stay with good night sleep, professional friendly staff, nice clean decent size room, breakfast menu could be better but all in all had a good experience, would definitely stay there again if required to go again for business purposes.

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear kamranasif Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. We welcome all reviews regarding the hotel. I'm sorry you felt we under-delivered on our free breakfast, as an Express we are very limited as to what we are able to offer. We have strict guidelines set by IHG... More 

Yorkshire England
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 13, 2015

These places are all very similar and this one is no exception - nice and clean, friendly and helpful staff - breakfast ok. My only gripe is that as it's on an industrial estate it's not like shoppers etc are going to abuse the car park, the only people using it are hotel guests so why charge £3 - not... More 

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Rushy2000 Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. We upgraded the security in the car park in July 2014 by installing car parking barriers and also new CCTV. The funds raised from car parking charges are reinvested back into the hotel as part of our continual improvement... More 

Ipswich, United Kingdom
Level Contributor
141 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed April 4, 2015 via mobile

Hotel is perfectly acceptable and delivers everything you'd expect. Quiet and comfortable room, good service, etc. Only thing that drops this to average is the car park charge. If central or in a well built up area or if the car park was small then I could understand it, but here there really is no need. Loads of parking, in... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Kev-B-Lin, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is our pleasure to accommodate our guests needs the best way we can and we are so pleased you appreciate our facilities and the service provided. However, we apologize for the disappointment the parking had caused you. Please... More 

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