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Holiday Inn Express Burton-upon-Trent

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2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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Holiday Inn Express Burton-upon-Trent
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Holiday Inn Express Burton-upon-Trent
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187 reviews from our community

Traveler rating
    42
    86
    48
    7
    4
See reviews for
39
46
8
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (46)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (35)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Peaceful stay with good night sleep, professional friendly staff, nice clean decent size room, breakfast menu could be better but all in all had a good experience, would definitely stay there again if required to go again for business purposes.

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Barton-upon-Humber, United Kingdom
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed on a Friday night with a couple of friends. The welcome was very good and the room clean with an excellent bathroom. Our previous stay at a HolidayInn Express was better because the bed was larger. We felt the bed was too small for a good night's sleep. We raised this with the staff but they said what... More 

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Yorkshire England
Contributor
15 reviews 15 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

These places are all very similar and this one is no exception - nice and clean, friendly and helpful staff - breakfast ok. My only gripe is that as it's on an industrial estate it's not like shoppers etc are going to abuse the car park, the only people using it are hotel guests so why charge £3 - not... More 

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Ipswich, United Kingdom
Top Contributor
136 reviews 136 reviews
58 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is perfectly acceptable and delivers everything you'd expect. Quiet and comfortable room, good service, etc. Only thing that drops this to average is the car park charge. If central or in a well built up area or if the car park was small then I could understand it, but here there really is no need. Loads of parking, in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Kev-B-Lin, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is our pleasure to accommodate our guests needs the best way we can and we are so pleased you appreciate our facilities and the service provided. However, we apologize for the disappointment the parking had caused you. Please... More 

Charlotte, North Carolina, United States
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel through hotels.com for a very good price. We travelled as 2 adults and 2 kids. We travelled from London and after visiting Birmingham used the hotel for stay at night. Hotel was very comfortable and good. McDonalds was nearby and we had dinner. There is also a good pub & restaurant nearby. Breakfast in the morning... More 

Was this review helpful? Yes 1
Top Contributor
100 reviews 100 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 21, 2015 via mobile

First time in this hotel but stayed in many of this chain in US. Exactly the same layout including bar and breakfast area. So the formula obviously works. Reception and bar staff very friendly and accommodating. Normally stay in the Premier Inn so difficult to call between the two. The only advice I would give is ask for a room... More 

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear David D Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, we welcome all reviews regarding the hotel. We updated our parking during July 2014, the nightly charge allows us to use top range security cameras and also a controlled parking barrier providing extra security for our guests. The... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

Was sent up here on business for 6 weeks and was made to feel very welcome and the rooms are clean tidy and nice, washroom is of a good standard The only problem is the WiFi is extremely temperamental depending on the amount of users

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear ashley l Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, we welcome all reviews for the hotel. We recently had our internet changed to fibre optic so we're hoping this provides guests with a quicker speed and greater service. I'm pleased to see you've had an enjoyable stay... More 

Sussex, UK
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 17, 2015

We stayed here in Sept 2013 and I reviewed it on Trip Advisor at the time and I gave it 3*. Well it's still 3*. It's still what you would expect for this type of hotel, nonetheless it is clean and the staff are helpful. The hotel put us on the quieter non A38 side as we requested at booking... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear SloeVodka, Thank you for your feedback and for choosing our hotel again. I appreciate and wish to thank you for the positive comment on the staff. On the other hand, I am sorry that you had some issues with the air conditioning unit. Rest assured that your comments will be looked into and take actions accordingly. We appreciate all... More 

Beccles, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

After staying at this hotel for a number of years due to business reasons I feel that I can give a long term assessment. The rooms are very comfortable and well maintained, if anything should fail the problem is resolved quickly. The power showers are very efficient and easy to control. The breakfast choice is more than adequate and all... More 

Was this review helpful? Yes 1
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Rexxit Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, we welcome all reviews. As a longstanding guest of our hotel I would like to thank you for your loyalty to our brand. I'll be sure to pass on all your kind comments to the staff. Kind regards David... More 

Bristol, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 26, 2015

Having stayed at Hiltons before you kinda know what to expect, reception and checking in is fine, there is a bar next to the reception and a lounge area with i think Sky sports on it which is a bonus. My room again was okay, but i did find the bed really lumpy so didnt have the best of nights... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Aceman60, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to note that your room is up to your par. However, it is regrettable if the condition of the bed prevented you from having a good night... More 

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