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Holiday Inn Express Burton-upon-Trent

3.0 of 5 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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Certificate of Excellence 2014
Holiday Inn Express Burton-upon-Trent
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Holiday Inn Express Burton-upon-Trent
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166 reviews from our community

Traveler rating
    36
    77
    42
    7
    4
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38
42
7
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Andover, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed yesterday NEW

Be aware, I am a fan of this hotel and an IHG member to boot but this last stay was to be forgotten, firstly due to the circumstance I could not book in advance; despite giving the counter staff full detail no deal was available? ended up paying equivalent to a four star in London to add insult to injury... More 

Was this review helpful? Yes
Bromsgrove, United Kingdom
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Yet again had a lovely stay at the holiday inn at burton on trent The staff was very friendly the room we had was on the ground floor a good night sleep was what we needed and this is what we had rooms very clean and the bed was a king size Next morning we went into breakfast you could... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear 24sandra12, I was delighted to read that you had a great stay with us again. Many thanks for choosing to stay with us again and for your kind words. Hopefully we will have the pleasure of welcoming you back again in the near future. Kind Regards David Parrett Area General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

It's just an express so don't get to expectant ! I love a room with a bath , if you stay here it's just showers .. Rooms are comfortable and the beds even better, they have just started charging for parking too £3.00. Free breakfast ! Well that's the only problem, someone can't cook sausages or make scrambled eggs there... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear David S, I would like to thank you for taking the time to complete a review following your recent stay with us. Please accept my sincere apologies for any shortfall in the breakfast quality during your stay. Our complimentary buffet breakfast has sausages, eggs and beans as it's hot items so it is disappointing to read that they were... More 

Fairbanks, Alaska
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 6, 2014

Its clean. Staff are nice. But! 3quid a day to park in their lot. And it's not like there is anything around here where parking might be a problem. It's an industrial park in the middle of farm fields. It's just a way to screw the guests. Technology ... Good free wifi. But, managed television with 20% of the screen... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear ak_canoe, Thank you for your recent stay with us and for reviewing our property. I am happy that you found our hotel clean and our staff pleasant. However, I understand that your stay was negatively affected by the business center, the cable selection, in-room amenities and the food selection. Please accept our sincerest apologies for any inconvenience these may... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 30, 2014

Stayed here mid July whilst attending the Xstatic Summer Festival nearby. I have stayed in many a Holiday Inn and would defo reccommend them. This one had free parking, large clean rooms and a huge gorgeous breakfast selection. The room was en-suite with very nice power showers and TV facilities. The hotel environment was very quiet and the staff were... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Psylola, I was delighted to read that you had a great stay with us whilst attending an event nearby. Your feedback is very much appreciated and I will certainly ensure the staff are made aware of your comments. We look forward to welcoming you back again in the future. Kind regards David Parrett Area General Manager More 

Totnes, United Kingdom
Top Contributor
106 reviews 106 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

Good clean, warm honest hotel well suited to a normal business traveller. Excellent warm welcome from friendly staff. Standard breakfast that is of good quality. Yes it's a little cheeky charging for the car park but hey, I paid a tenner in Windsor last week. The road isn't as noisy as you think. I'll use it again. Top tip? Shut... More 

Was this review helpful? Yes 1
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear stewkerr, Many thanks for taking the time to review the hotel and for your kind words. We do appreciate your feedback and I shall certainly ensure it is passed onto the team. I look forward to welcoming you back to the hotel in the near future. Kind regards David Parrett Area General Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2014

We were due to stay at Alton Brook House, near Alton Towers, but when we got there we were told that we were going to be shoved into a static caravan as the family suite we booked was given to other guests. We decided to leave.. We arrived, 3 tired kids in tow, the Holiday Inn only had 2 twin... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear LSLonUk Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm delighted to see you had a good stay with us, I'll be sure to pass on your kind words to all the staff. We hope to be able to welcome you back again in the near future. Kind... More 

Hatfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 5, 2014

We simply used the hotel for a one night rest stop on our way elsewhere. I have to say, that the whole experience was faultless. The staff were incredibly friendly and helpful, the room was clean and comfortable, and the cost was very reasonable. As with most Holiday Inn Express locations, there is no on site restaurant. We asked for... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Will B, Many thanks for taking the time to review your recent stay with us. I was pleased to read that you had enjoyed your stay with us. I am glad that we managed to locate Jessie and get her back to you so promptly. Hopefully we will have the please of welcoming you back in the near future.... More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed September 22, 2014

I'm used to staying at Holiday Inn's and Express Inn's for business and holidays. As always the price is excellent along with the service you receive. Plenty of parking as always, just need to watch £3.00 per night per car for parking. Able to get on site seeing and helpful staff to advise where to go. Breakfast was great but... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear stevemcn44 Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm pleased to see you had an enjoyable stay with us. Car parking is now charged at a nightly rate of £3, this is aiding us to reinvest profits back into the hotel. We have had parking barriers installed... More 

Caldicot, United Kingdom
Top Contributor
106 reviews 106 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 21, 2014

This hotel is fairly average, check in was easier and our room was ok and had everything we needed. The sofa bed, however, was the most uncomfortable thing I had ever slept on. Breakfast was ok, not a great deal of choice but you had a choice of cereals, croissants, mini muffins, fruit, toast and yoghurts. All self service. They... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Dollyd12 Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. We value all reviews that our left for us. I'm sorry to see you had an uncomfortable nights sleep. Our sofa beds are initially intended for junior guests that stay with us in the hotel, I hope if you... More 

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Additional Information about Holiday Inn Express Burton-upon-Trent

Address: 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Burton-upon-Trent 3*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Burton-Upon-Trent Hotel Burton Upon Trent
Holiday Inn Burton Upon Trent
Burton Upon Trent Holiday Inn
Hotel Style:
#3 Family Hotel in Burton upon Trent

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