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All 11 Burton upon Trent hotels

Holiday Inn Express Burton-upon-Trent

3.0 of 5 Hotel   |   2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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Ranked #8 of 11 Hotels in Burton upon Trent
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
KBW107 Essex, United Kingdom
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156 reviews from our community

Traveler rating
    32
    75
    39
    7
    3
See reviews for
35
41
6
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Essex, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Stayed 10th September for 1 night. Easy access to hotel from carraigeway (on Industrial Est). Room was comfortable but a little on the small side. Bathroom tiny (shower only). Furniture a little dated but a comfortable bed. Staff on reception very helpful. Breakfast: Dont expect too much. Breakfast consist of Scrambled egg, a bad sausage or two and beans with... More

Was this review helpful? Yes
Nottingham
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good points. As the title says, the staff are absolutely brilliant. I have stayed in several Holiday Inn Express hotels across the country, Chester & York to name but two, and the staff are always welcoming and only too pleased to help. The room was the standard format, very clean with a large comfortable bed and all the... More

Was this review helpful? Yes 1
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Ian C Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, we appreciate all feedback. I'm sorry to see you were unhappy with some elements of your stay with us, with regards to our televisions, next year we are looking at replacing all TV's in every room, each boxset... More

Kent, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express at Burton upon Trent, is an excellent Hotel for everyone. The day staff and the night staff are all friendly and welcoming. I have been staying at this Hotel for a long time and would not consider staying anywhere else in Burton, this is my first choice. Excellent Hotel.

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Gazza3116 Many thanks for taking the time to write a review for the Holiday Inn Express in Burton on Trent, your comments are greatly appreciated. I'm pleased to see you are a regular guest at our hotel, we are very committed at trying our best to provide a great service for every guest who stays with us. I'll make... More

Letchworth, United Kingdom
Top Contributor
370 reviews 370 reviews
174 hotel reviews
569 helpful votes 569 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed HIX Burton-upon-Trent for one night and on arrival I received a good welcome and thanked for being a IHG Platinum member and offered either a free drink and snack or IHG points which I chose. I was given a room on the first floor. The room was of good size and typical Holiday Inn Express layout with good... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear paullegate Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, your comments are greatly appreciated. I'm pleased to see you had a pleasant, enjoyable stay with ourselves and we look forward to being able to welcome you back again in the future. Kind regards David Parrett General Manager More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Still waiting for our food to arrive. Took 30 mins from order to starter. Another hour and still counting until main... pathetic. No excuses, apologies or recompense offered... When it finally arrived fid was mediocre canteen style stuff. At least there was a fair amount of it.

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David P, Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Lurcher 2000, Thank you taking the time to complete a review on your recent stay at The Holiday Inn Express Burton On Trent. I am sorry to hear of the disappointment you had over your wait for food on your recent stay. I will make sure I speak to the staff regarding this to find out any issues as... More

Woking, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights whilst visiting relations . I am disables and a whhellchair user so always view form a disabled persons point of view , We stayed in room 101 . A touch ironic or a bad omen ? The room was clean, But I agree very tired. The bathroom was quite good with hand rails &... More

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David P, Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Ann M, Thank you for recently choosing to stay with us at The Holiday Inn Express Burton On Trent and taking the time to complete a review. I am happy to hear the room was clean and the bathroom was good for you. We do thank you for your comments and take them all on board regarding the room... More

Manchester, United Kingdom
Top Contributor
151 reviews 151 reviews
43 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A very average Holiday Inn Express. Rooms are a tad tired, but clean with good bathroom. Bed and pillows very comfy, though I did have an awful nights sleep due to some electrical clicking on and off all night. It sounded like a steam generated iron heating up and switching off. Imagine that sound all night long! Breakfast was ok,... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear aniceglassofred, Thank you for taking the time leaving a review on your recent stay. I am happy to hear you found the rooms clean and comfortable on your stay. Our rooms are currently undergoing a refurbishment, we have new carpets, new curtains and new bed throws in all the rooms. We are now beginning to redecorate the rooms and... More

Sunderland
Top Contributor
58 reviews 58 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived early evening on a Sunday, looking forward to a relaxing night in - but the restaurant was closed! We were saved by the very busy pub next door doing meals, but nevertheless, this was a disappointment. Yes, there were machines dispensing drinks and snacks in the foyer - but the drinks machine wasn't working! It does irritate me... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear SunderlandMackem, Thank you for taking the time to leave a review regarding your recent stay with ourselves. I apologise that the restaurant was closed on the day you arrived, I do hope the staff gave you plenty of choices regarding alternative options. We did recently have an issue with the drinks machine which has now been fixed by our... More

Bournemouth, England, United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

welcoming staff, clean and tidy, breakfast is good, bedrooms are well prepared, would go again, reasonable tariff, £3.00 for car park, fairly quiet, ---------------------------------------------------

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Swindon, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On arrival, we were pleasantly surprised that the car park was free as we'd booked before the date when the fee began to be charged; also wi fi was free and available throughout the hotel. Our room was pleasant enough. We usually stay in Premiers, so found the bed small and the room lacking things like coat hooks. The TV... More

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Janet W, Thank you for taking the time to complete a review regarding your recent stay. I am sorry to hear of the issues you had with your TV, we are always in constant contact with our TV suppliers to make sure our guests receive the very best service, therefore you comments will be forwarded on. In regards to... More

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Additional Information about Holiday Inn Express Burton-upon-Trent

Address: 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Burton-upon-Trent 3*
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Also Known As:
Holiday Inn Express Burton-Upon-Trent Hotel Burton Upon Trent
Holiday Inn Burton Upon Trent
Burton Upon Trent Holiday Inn

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