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All 10 Burton upon Trent hotels

Holiday Inn Express Burton-upon-Trent

3.0 of 5 Hotel   |   2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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Holiday Inn Express Burton-upon-Trent
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Ranked #6 of 10 Hotels in Burton upon Trent
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
LSLonUk
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160 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were due to stay at Alton Brook House, near Alton Towers, but when we got there we were told that we were going to be shoved into a static caravan as the family suite we booked was given to other guests. We decided to leave.. We arrived, 3 tired kids in tow, the Holiday Inn only had 2 twin... More

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Hatfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We simply used the hotel for a one night rest stop on our way elsewhere. I have to say, that the whole experience was faultless. The staff were incredibly friendly and helpful, the room was clean and comfortable, and the cost was very reasonable. As with most Holiday Inn Express locations, there is no on site restaurant. We asked for... More

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Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I'm used to staying at Holiday Inn's and Express Inn's for business and holidays. As always the price is excellent along with the service you receive. Plenty of parking as always, just need to watch £3.00 per night per car for parking. Able to get on site seeing and helpful staff to advise where to go. Breakfast was great but... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear stevemcn44 Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm pleased to see you had an enjoyable stay with us. Car parking is now charged at a nightly rate of £3, this is aiding us to reinvest profits back into the hotel. We have had parking barriers installed... More

Caldicot, United Kingdom
Top Contributor
82 reviews 82 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is fairly average, check in was easier and our room was ok and had everything we needed. The sofa bed, however, was the most uncomfortable thing I had ever slept on. Breakfast was ok, not a great deal of choice but you had a choice of cereals, croissants, mini muffins, fruit, toast and yoghurts. All self service. They... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Dollyd12 Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. We value all reviews that our left for us. I'm sorry to see you had an uncomfortable nights sleep. Our sofa beds are initially intended for junior guests that stay with us in the hotel, I hope if you... More

Essex, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 15, 2014

Stayed 10th September for 1 night. Easy access to hotel from carraigeway (on Industrial Est). Room was comfortable but a little on the small side. Bathroom tiny (shower only). Furniture a little dated but a comfortable bed. Staff on reception very helpful. Breakfast: Dont expect too much. Breakfast consist of Scrambled egg, a bad sausage or two and beans with... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear KBW107 Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. We value all reviews that are left for us. Our breakfasts are brand standard so we are very limited as to what we are able to offer our guests, we do however try our best to offer a good... More

Nottingham
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2014

First the good points. As the title says, the staff are absolutely brilliant. I have stayed in several Holiday Inn Express hotels across the country, Chester & York to name but two, and the staff are always welcoming and only too pleased to help. The room was the standard format, very clean with a large comfortable bed and all the... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Ian C Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, we appreciate all feedback. I'm sorry to see you were unhappy with some elements of your stay with us, with regards to our televisions, next year we are looking at replacing all TV's in every room, each boxset... More

Kent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2014

The Holiday Inn Express at Burton upon Trent, is an excellent Hotel for everyone. The day staff and the night staff are all friendly and welcoming. I have been staying at this Hotel for a long time and would not consider staying anywhere else in Burton, this is my first choice. Excellent Hotel.

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Gazza3116 Many thanks for taking the time to write a review for the Holiday Inn Express in Burton on Trent, your comments are greatly appreciated. I'm pleased to see you are a regular guest at our hotel, we are very committed at trying our best to provide a great service for every guest who stays with us. I'll make... More

Letchworth, United Kingdom
Top Contributor
383 reviews 383 reviews
180 hotel reviews
576 helpful votes 576 helpful votes
4 of 5 stars Reviewed August 31, 2014

I stayed HIX Burton-upon-Trent for one night and on arrival I received a good welcome and thanked for being a IHG Platinum member and offered either a free drink and snack or IHG points which I chose. I was given a room on the first floor. The room was of good size and typical Holiday Inn Express layout with good... More

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David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear paullegate Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent, your comments are greatly appreciated. I'm pleased to see you had a pleasant, enjoyable stay with ourselves and we look forward to being able to welcome you back again in the future. Kind regards David Parrett General Manager More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 29, 2014

Still waiting for our food to arrive. Took 30 mins from order to starter. Another hour and still counting until main... pathetic. No excuses, apologies or recompense offered... When it finally arrived fid was mediocre canteen style stuff. At least there was a fair amount of it.

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David P, Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Lurcher 2000, Thank you taking the time to complete a review on your recent stay at The Holiday Inn Express Burton On Trent. I am sorry to hear of the disappointment you had over your wait for food on your recent stay. I will make sure I speak to the staff regarding this to find out any issues as... More

Woking, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 27, 2014

We stayed here for 2 nights whilst visiting relations . I am disables and a whhellchair user so always view form a disabled persons point of view , We stayed in room 101 . A touch ironic or a bad omen ? The room was clean, But I agree very tired. The bathroom was quite good with hand rails &... More

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David P, Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Ann M, Thank you for recently choosing to stay with us at The Holiday Inn Express Burton On Trent and taking the time to complete a review. I am happy to hear the room was clean and the bathroom was good for you. We do thank you for your comments and take them all on board regarding the room... More

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Additional Information about Holiday Inn Express Burton-upon-Trent

Address: 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Burton-upon-Trent 3*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Burton-Upon-Trent Hotel Burton Upon Trent
Holiday Inn Burton Upon Trent
Burton Upon Trent Holiday Inn
Hotel Style
#4 Family Hotel in Burton upon Trent

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