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Holiday Inn Express Burton-upon-Trent

3.0 of 5 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
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Certificate of Excellence 2014
Holiday Inn Express Burton-upon-Trent
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Holiday Inn Express Burton-upon-Trent
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169 reviews from our community

Traveler rating
    37
    79
    42
    7
    4
See reviews for
38
42
7
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (169)
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    (37)
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Chelmsford, United Kingdom
Top Contributor
187 reviews 187 reviews
79 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

its been over 8 years since I last used this HI Express and very little has changed. Welcome was pleasant, Room was standard and warm and breakfast what is expected from an Express hotel. My only gripe is the lack of power sockets available in the bedroom - I worked during the afternoon and with only one useable socket it... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I liked my 2-nights stay while traveling on business. I found room to be comfortable and really warm, especially because the weather was quite windy and cold outside, so I really appreciated the fact the heating in the room worked perfectly. Room and the entire hotel were clean and comfortable, it was quiet during the night so I could get... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Myself and my partner stayed here for one night during December. Our room was 327 and I can't fault anything about it if im honest. It was clean, the heating had been left on for us as it was freeeeezing outside, extra pillows were left in the room which I requested when booking. The bed was comfortable, the shower was... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear CARRIE F Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm very pleased to see you had an enjoyable stay, I will pass on your kind words to all the members of staff, it's always very rewarding to receive good feedback. We hope to be able to welcome... More 

Andover, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 18, 2014

Be aware, I am a fan of this hotel and an IHG member to boot but this last stay was to be forgotten, firstly due to the circumstance I could not book in advance; despite giving the counter staff full detail no deal was available? ended up paying equivalent to a four star in London to add insult to injury... More 

Was this review helpful? Yes 1
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Nigel C, I was most disappointed to read that you did not have a good stay with us recently. Please accept my sincere apologies for the experience that you had. We have recently upgraded the security in the car park and the funds raised from car parking charges are reinvested back into the hotel as part of our continual... More 

Bromsgrove, United Kingdom
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

Yet again had a lovely stay at the holiday inn at burton on trent The staff was very friendly the room we had was on the ground floor a good night sleep was what we needed and this is what we had rooms very clean and the bed was a king size Next morning we went into breakfast you could... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear 24sandra12, I was delighted to read that you had a great stay with us again. Many thanks for choosing to stay with us again and for your kind words. Hopefully we will have the pleasure of welcoming you back again in the near future. Kind Regards David Parrett Area General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

It's just an express so don't get to expectant ! I love a room with a bath , if you stay here it's just showers .. Rooms are comfortable and the beds even better, they have just started charging for parking too £3.00. Free breakfast ! Well that's the only problem, someone can't cook sausages or make scrambled eggs there... More 

Was this review helpful? Yes 1
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear David S, I would like to thank you for taking the time to complete a review following your recent stay with us. Please accept my sincere apologies for any shortfall in the breakfast quality during your stay. Our complimentary buffet breakfast has sausages, eggs and beans as it's hot items so it is disappointing to read that they were... More 

Fairbanks, Alaska
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 6, 2014

Its clean. Staff are nice. But! 3quid a day to park in their lot. And it's not like there is anything around here where parking might be a problem. It's an industrial park in the middle of farm fields. It's just a way to screw the guests. Technology ... Good free wifi. But, managed television with 20% of the screen... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear ak_canoe, Thank you for your recent stay with us and for reviewing our property. I am happy that you found our hotel clean and our staff pleasant. However, I understand that your stay was negatively affected by the business center, the cable selection, in-room amenities and the food selection. Please accept our sincerest apologies for any inconvenience these may... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 30, 2014

Stayed here mid July whilst attending the Xstatic Summer Festival nearby. I have stayed in many a Holiday Inn and would defo reccommend them. This one had free parking, large clean rooms and a huge gorgeous breakfast selection. The room was en-suite with very nice power showers and TV facilities. The hotel environment was very quiet and the staff were... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear Psylola, I was delighted to read that you had a great stay with us whilst attending an event nearby. Your feedback is very much appreciated and I will certainly ensure the staff are made aware of your comments. We look forward to welcoming you back again in the future. Kind regards David Parrett Area General Manager More 

Totnes, United Kingdom
Top Contributor
106 reviews 106 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

Good clean, warm honest hotel well suited to a normal business traveller. Excellent warm welcome from friendly staff. Standard breakfast that is of good quality. Yes it's a little cheeky charging for the car park but hey, I paid a tenner in Windsor last week. The road isn't as noisy as you think. I'll use it again. Top tip? Shut... More 

Was this review helpful? Yes 1
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear stewkerr, Many thanks for taking the time to review the hotel and for your kind words. We do appreciate your feedback and I shall certainly ensure it is passed onto the team. I look forward to welcoming you back to the hotel in the near future. Kind regards David Parrett Area General Manager More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2014

We were due to stay at Alton Brook House, near Alton Towers, but when we got there we were told that we were going to be shoved into a static caravan as the family suite we booked was given to other guests. We decided to leave.. We arrived, 3 tired kids in tow, the Holiday Inn only had 2 twin... More 

Was this review helpful? Yes
David P, General Manager at Holiday Inn Express Burton-upon-Trent, responded to this review

Dear LSLonUk Many thanks for taking the time to leave a review for the Holiday Inn Express in Burton on Trent. I'm delighted to see you had a good stay with us, I'll be sure to pass on your kind words to all the staff. We hope to be able to welcome you back again in the near future. Kind... More 

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Additional Information about Holiday Inn Express Burton-upon-Trent

Address: 2nd Ave | Centrum 100 Business Park, Burton upon Trent DE14 2WF, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Burton-upon-Trent 3*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Burton-Upon-Trent Hotel Burton Upon Trent
Holiday Inn Burton Upon Trent
Burton Upon Trent Holiday Inn

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